Sharp AR-NB3 (serv.man4) Service Manual ▷ View online
AR-NB3
TROUBLE CODE
6 – 1
[ 6 ] TROUBLE CODE
1. TROUBLE CODE (CE CODE)
If a transmission error occurs when you send a scanned image, a mes-
sage informing you of the error and an error code will appear in the dis-
play on the machine.
2. KEY OPERATOR PROGRAMS
The key operator programs allow the administrator of the machine (key
operator) to enable and disable functionsó to suit the needs of the work-
place. This chapter explains the key operator programs for the network
scanner functions.
operator) to enable and disable functionsó to suit the needs of the work-
place. This chapter explains the key operator programs for the network
scanner functions.
Note: For the initial key operator code set at the factory, see "PRO-
GRAMMING THE KEY OPERATOR CODE" in the "Key opera-
tor's guide".
2-1. KEY OPERATOR PROGRAM LIST
The key operator programs for the network and printer functions are
shown in the following table.
Factory default settings are indicated in bold.
2-2. USING THE KEY OPERATOR PROGRAMS
1. Press the [SPECIAL FUNCTION] key.
The special function screen will appear.
2. Select "KEY OPERATOR PRG." with the [
b
] or [
c
] key.
3. Press the [OK] key.
The key operator code entry screen appears.
4. Enter the key operator code with the numeric keys.
• "
*
" will appear for each digit will enter.
• The mode selection screen will appear.
5. Select the desired mode with the [
b
] or [
c
] key.
6. Press the [OK] key.
The settings of the selected mode will appear.
Example: The screen when "SCANNER" is selected.
Example: The screen when "SCANNER" is selected.
Error
Code
Solution
CE-00
CE-01
Turn off the power and then turn it back on. Consult with
your network administrator to make sure that no problems
exist on the network or in the server. If the error is not
cleared after turning the power off and on, turn off the power
and contact your dealer.
your network administrator to make sure that no problems
exist on the network or in the server. If the error is not
cleared after turning the power off and on, turn off the power
and contact your dealer.
CE-02
CE-04
The scanned image was not sent because a connection to
the server could not be established. Make sure that the
SMTP server settings or Scan to FTP destination settings in
the Web page are correct.
The procedure for configuring the SMTP server is explained
in "VARIOUS SERVER SETTINGS", and the procedure for
editing Scan to FTP destination information is explained in
"Editing and deleting programmed transmission destina-
tions". For information on the settings to be entered, see
Help in the Web page.
the server could not be established. Make sure that the
SMTP server settings or Scan to FTP destination settings in
the Web page are correct.
The procedure for configuring the SMTP server is explained
in "VARIOUS SERVER SETTINGS", and the procedure for
editing Scan to FTP destination information is explained in
"Editing and deleting programmed transmission destina-
tions". For information on the settings to be entered, see
Help in the Web page.
CE-03
The scanned image was not sent because the server was
busy or there was too much traffic on line. Wait briefly and
then try again.
busy or there was too much traffic on line. Wait briefly and
then try again.
CE-05
The scanned image was not sent because the directory of the
destination FTP server was not correct. Make sure that the cor-
rect FTP server information is configured in the Web page.
destination FTP server was not correct. Make sure that the cor-
rect FTP server information is configured in the Web page.
CE-09
The size of the scanned image file exceeds the limit set in
"Maximum Size of E-mail attachments" in the Web page.
Reduce the number of original pages scanned into the file, or
change the limit set in "Maximum Size of E-mail attachments".
"Maximum Size of E-mail attachments" in the Web page.
Reduce the number of original pages scanned into the file, or
change the limit set in "Maximum Size of E-mail attachments".
CE-11
The memory became full during scanning. Scan less pages,
lower the resolution, or change the color mode so that the
file size is smaller, and try scanning again.
lower the resolution, or change the color mode so that the
file size is smaller, and try scanning again.
CE-12
The maximum number of destinations of a global address
search has been exceeded. Increase the number of search
characters to narrow the range of the global address search.
search has been exceeded. Increase the number of search
characters to narrow the range of the global address search.
Mode
Program
Settings
Explanation
SCANNER DISABLE
U S B
SCAN
SCAN
YES, NO
S e l e c t w h e t h e r o r n o t
scanning from a computer
a n d s c a n n i n g f ro m t h e
m a c h i n e a r e d i s a b l e d
when a USB connection is
used.
When "YES" is selected,
USB scanning is disabled.
scanning from a computer
a n d s c a n n i n g f ro m t h e
m a c h i n e a r e d i s a b l e d
when a USB connection is
used.
When "YES" is selected,
USB scanning is disabled.
INITIAL
COND.
COND.
COLOR MODE
This is used to change the
de fa u lt sett in gs for t he
color mode, format, and
resolution.
de fa u lt sett in gs for t he
color mode, format, and
resolution.
FORMAT
RESOLUTION
2-SIDED
COPY
SPECIAL FUNCTION
ACC.
DUPLEX SCAN
GH
PQR
2-SIDED
COPY
SPECIAL FUNCTION
SPECIAL FUNCTION
PAPER SIZE SET
DISPLAY CONTRAST
TOTAL COUNT
PAPER SIZE SET
DISPLAY CONTRAST
TOTAL COUNT
KEY OPERATOR PRG.
GHI
OK
BACK
Enter key operator
code.
code.
KEY OPERATOR CODE:
-----
ABC
DEF
JKL
GHI
MNO
TUV
PQRS
WXYZ
@.-_
FUNCTION
ACC. #-C
READ-END
OK
MODE SELECT
KEY OP. # CHANGE
COPIER
PRINTER
SCANNER
PRINTER
SCANNER
MODE SELECT
KEY OP. # CHANGE
COPIER
PRINTER
KEY OP. # CHANGE
COPIER
PRINTER
SCANNER
OK
SCANNER
DISABLE USB SCAN
INITIAL COND.
AR-NB3
TROUBLE CODE
6 – 2
7.
Select the desired program with the [
b
] or [
c
] key.
• If a checkbox appears to the left of the program name, the program
is enabled by pressing the [OK] key to make a checkmark appear.
The program is disabled by pressing the [OK] key once again to
The program is disabled by pressing the [OK] key once again to
clear the checkmark. After making the selection, go to step 9.
• If a checkbox does not appear by a program, press the [OK] key to
display the settings screen for the program.
8.
Press the [OK] key and follow the instructions in the program
screen.
screen.
9.
To use another program for the same mode, select the desired pro-
gram with the [
b
] or [
c
] key.
To use a program for a different mode, press the [BACK] key and
select the desired mode. Press the [CA] key to exit the key opera-
tor programs.
tor programs.
OK
AR-NB3
CIRCUIT DIAGRAM
7 – 1
A
B
C
D
876
5
4
3
21
1
2
3
4
5
6
7
8
D
C
B
A
A
B
C
D
876
5
4
3
21
1
2
3
4
5
6
7
8
D
C
B
A
A
B
C
D
876
5
4
3
21
1
2
3
4
5
6
7
8
D
C
B
A
A
B
C
D
876
5
4
3
21
1
2
3
4
5
6
7
8
D
C
B
A
1/16
TMPR4927TB
PCI
C
EBIF
SDRAMC
E
B
USC
100MHz/64bit
System B
U
S
256Kbit
Ser
ial EEPR
OM
Tx49Core
< NW
-Bo
xa6 Bloc
k Dia
gra
m >
G-Bus
Br
idge
IM-Bus
ADDR[19:0
]
D
A
T
A
[6
3:0]
MEMA[14:5]
CPUCL
K
=
200MHz
OSC
25MH
z
MEMD[15:0]
MEMD[31:1
6
]
4Pin Connecto
r
(RS-232C Connector
)
PCI
Connector
Ethernet
Connector
USB
Connector
UA
RT
Ch1
DP83816
(MAC/
PHY)
USB2.0
ISP1561
33MHz/32bit
PCI BUS
RT
C
12MH
z
32.768KHz
PIO
LCX14
On Board 64MB
SDRAM0(H)
256Mbit
SDRAM0(L)
256MB(Max)
256Mbit
SPD
SDRAM1 SO_DIMM
MEMD[63:0]
AHCT12
5
slot0 12MB or 16MB
LCH
slot1 8MB
LD[31:0
]
LCX245
Flash
SO-DIMM
3.3V
LA[20:
0
]
LD[31:0]
LCX244
B
USSP
R
T
MEMD[31:0]
slot2 32MB
Flash SO-DIMM (Mask
ROM)
AC
E
LCX373
LD[31:0]
Flash
SO-DIMM
IRC
UA
R
T
LV
C125
BLOCK DIA
GRAM
[
7 ]
CIR
CUIT
DIAGRAM
AR-NB3
CIRCUIT DIAGRAM
7 – 2
A
B
C
D
8765
4
3
1
2
3
4
5
6
7
8
D
C
B
A
A
B
C
D
8765
4
3
1
1
2
2
3
4
5
6
7
8
D
C
B
A
2/16
HALTDO
Z
E
PIO1
5
<JTAG CONNECTOR>
NO A
S
M
NO AS
M
TMPR4927TB_1
NMI
13,1
6
RTCD
A
T
A
8,16
DIMM
_
S
C
K
5,16
C
G
RESET
13,16
EEP_SCK
8,16
WDRST
1
3,16
RTCR/W
8,16
DIMM
_
S
D
A
5,16
RTCCS
8,16
PIO_SW
13,1
6
VCCWCTL
7,16
RXD1
6,16
PONR
S
T
7,9,10,11,13,15
T
X
D
1
6,16
HDD_POWER
9
RTCCLK
8,16
PCIINTA
9,10,11
D
B
G
_
L
E
D
1
13,1
6
D
B
G
_
L
E
D
3
13,1
6
PCIINTB
9
D
B
G
_
L
E
D
0
13,1
6
EEP_SDA
8,16
D
B
G
_
L
E
D
2
13,1
6
INT2
13,1
6
CLK
10,16
VCCIO
VCCIO
VCCIO
VCCIO
VCCIO
VCCIO
VCCIO
VCCIO
VCCIO
VCCIO
VCCIO
R37
1
0
K
TP742
TP395
R36
1
0
K
TP712
TP
713
R
3
5
10K
TP714
TP743
R304
10
K
TP710
TP656
TP
736
R249
1K
TP744
TPAD3
3
1
TP381
R248
1K
TP745
R247
1K
TP746
TP747
TP639
R296
1K
TP748
R297
1K
TX4927/TX4937 1/
5
IC1A
TMPR4927/493
7
C11
B11
C12
E16
K1
B13
B12
A17
C16
B16
A16
C15
B15
E14
C14
B14
E13
D13
C13
K2
L5
L4
L3
L2
K3
D5
P23
R26
E6
E1
M2
E2
E3
F4
H3
J4
F3
F2
F1
G3
G2
G1
H2
J3
G4
J5
H1
J2
J1
A2
A1
B2
B1
C2
C1
D3
D1
AD3
AF3
AC20
AB21
AE3
AE4
AE20
AD21
TDI/DINT
TCK
TMS
TRST
RESET
TPCO/TDO
DCLK
PCST0
PCST1
PCST2
PCST3
PCST4
PCST5
PCST6
PCST7
PCST8
TPC1
TPC2
TPC3
TEST0
TEST1
TEST2
TEST3
TEST4
HALTDOZE
BYPASSPLL
CGRESET
MASTERCLK
SDIN1
TCLK
WDRST
TIMER0
TIMER1
NMI
CTS0
CTS1
INT0
INT1
INT2
INT3
INT4
INT5
RTS0
RTS1
RXD0
RXD1
TXD0
TXD1
SCLK
PIO0
PIO1
BITCLK/PIO2
SDIN0/PIO3
SDOUT/PIO4
PIO5
PIO6
PIO7
CB0/PIO8
CB1/PIO9
CB2/PIO10
CB3/PIO11
CB4/PIO12
CB5/PIO13
CB6/PIO14
CB7/PIO15
R298
10
K
TP737
C1
0.1uF
R288
3
3
R1
5
10K
TP749
TP750
TPAD35
1
TP751
R16
33
TP394
R250
1K
NO
ASM
R2
0
8.2K
TP658
TPAD27
1
R2
7
10K
TP650
TPAD28
1
TP752
R290
3
3
TP753
TP711
R19
8.2K
R291
3
3
TP754
R292
3
3
TPAD6
1
TPAD10
1
CN11
RF-H102TD
-1130
NOAS
M
1
3
5
7
9
2
4
6
8
10
1
3
5
7
9
2
4
6
8
10
R293
3
3
R303
10
K
TP651
TP396
X1
SCO-1
0
2
5
M
H
z
1
4
5
8
CONT
GND
O
U
T
VDD
R287
1K
TP659
R14
1K
TPAD9
1
R17
10
K
R302
10
K
TP738
R301
10
K
R300
10
K
TPAD8
1
C2
0.1uF
R294
1
K
TP427
R295
1
K
NO A
S
M
R21
8
10
TP652
R289
3
3
TP741
R1
8
8.2K
R22
1K
TPAD7
1
R
3
4
10K
TP660
R299
10
K
R24
1K
TP655
R
3
3
10K
JP1
T2
B-SQ
NOAS
M
1
2
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