Sharp AR-M316 (serv.man10) Service Manual ▷ View online
AR-M256/M257/M258/M316/M317/M318/5625/5631 TROUBLE CODE LIST 9 - 2
2. Self diagnostics
L4
01
Main motor trouble
11
Shifter motor trouble
L6
10
Polygon motor trouble
L8
10
Power abnormality detection trouble
U1
01
FAX battery error
02
PANEL LOW battery error
U2
04
EEPROM communication error
20
Machine speed code data error
40
CRUM chip communication error
U7
00
RIC communication trouble
U9
00
Operation control PWB communication
trouble
trouble
OPE
80
Operation control PWB communication
trouble (Protocol)
trouble (Protocol)
81
Operation control PWB communication
trouble (Parity)
trouble (Parity)
82
Operation control PWB communication
trouble (Overrun)
trouble (Overrun)
84
Operation control PWB communication
trouble (Framing)
trouble (Framing)
88
Operation control PWB communication
trouble (Time-out)
trouble (Time-out)
99
Operation panel destination error
EE
EL
Developer adjustment trouble
(Over-toned abnormality)
(Over-toned abnormality)
EU
Developer adjustment trouble
(Under-toned abnormality)
(Under-toned abnormality)
PF
00
PF trouble
Trouble
code
Details of trouble
Main
code
code
Sub
code
A0
01
Content
Security incompatibility error
Details
When the PCL or the FAX control PWB is
installed, it does not match with
compatible/incompatible setup of the MCU
PWB security.
installed, it does not match with
compatible/incompatible setup of the MCU
PWB security.
Cause
The security compatibility/incompatibility of
the installed PCL or FAX control PWB
does not match with that of the MCU PWB.
the installed PCL or FAX control PWB
does not match with that of the MCU PWB.
Check
and
remedy
and
remedy
Cheek the security compatibility/
incompatibility of each board. Match the
security compatibility/incompatibility of the
boards.
incompatibility of each board. Match the
security compatibility/incompatibility of the
boards.
E1
00
Content
IMC PWB communication trouble
Details
Communication trouble between MCU and
IMC PWB
IMC PWB
Cause
IMC PWB connector disconnection.
Motherboard connector pin breakage.
IMC PWB ROM defect, data failure.
Check
and
remedy
and
remedy
Check the connectors of the IMC PWB and
MCU PWB.
MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
10
Content
IMC PWB trouble
Details
IMC PWB hardware abnormality
Cause
IMC PWB abnormality
Check
and
remedy
and
remedy
Replace the IMC PWB
Trouble code
Trouble contents
Trouble
detection
Main
code
code
Sub
code
E1
11
Content
IMC PWB ASIC error
Details
ASIC abnormality on IMC PWB
Cause
IMC PWB abnormality
Check
and
remedy
and
remedy
Replace the IMC PWB
12
Content
IMC PWB CODEC IC error
Details
CODEC IC (JBIG chip) abnormality on
IMC PWB
IMC PWB
Cause
IMC PWB abnormality
Check
and
remedy
and
remedy
Replace the IMC PWB
13
Content
IMC PWB flash ROM error
Details
Flash ROM abnormality on IMC PWB
Cause
IMC PWB abnormality
Check
and
remedy
and
remedy
Replace the IMC PWB.
When the program download is abnormally
terminated, a error may occur. In this case,
download the program again.
terminated, a error may occur. In this case,
download the program again.
Remarks
Program ROM abnormality
14
Content
IMC PWB expanded memory module
(DIMM) error
(DIMM) error
Details
IMC extended compression memory
module (DIMM) installation error.
module (DIMM) installation error.
IMC extended compression memory
module (DIMM) access error.
module (DIMM) access error.
Cause
IMC expanded memory module installation
trouble.
trouble.
IMC expanded memory module trouble.
IMC expanded memory contact trouble.
IMC PWB abnormality.
IMC PWB abnormality.
Check
and
remedy
and
remedy
Check installation of the expanded
memory module. (Spec: Added to Slot 1.)
memory module. (Spec: Added to Slot 1.)
Replace the expanded memory module.
Replace the IMC PWB.
Replace the IMC PWB.
Remarks
Extend memory abnormality for
compressed image store (DIMM module)
compressed image store (DIMM module)
15
Content
IMC PWB page memory error
/SRAM error
/SRAM error
Details
IMC PWB page memory or work SRAM
access error
access error
Cause
IMC PWB abnormality
Check
and
remedy
and
remedy
Replace the IMC PWB
Remarks
Print buffer page memory or work SRAM
abnormality
abnormality
16
Content
IMC PWB standard compression memory
error
error
Details
Access error of standard compression
memory on IMC PWB
memory on IMC PWB
Cause
IMC PWB abnormality
Check
and
remedy
and
remedy
Replace the IMC PWB
Remarks
Standard compression image store
memory abnormality
memory abnormality
17
Content
IMC PWB smoothing IC error
Details
IMC PWB smoothing IC abnormality
Cause
IMC PWB abnormality
Check
and
remedy
and
remedy
Replace the IMC PWB
Trouble
code
Details of trouble
Main
code
code
Sub
code
AR-M256/M257/M258/M316/M317/M318/5625/5631 TROUBLE CODE LIST 9 - 3
E1
80
Content
IMC PWB communication trouble
(protocol)
(protocol)
Details
Communication trouble between MCU and
IMC PWB (Protocol error)
IMC PWB (Protocol error)
Cause
IMC PWB connector disconnection.
Motherboard connector pin breakage.
IMC PWB ROM defect, data failure.
IMC PWB ROM defect, data failure.
Check
and
remedy
and
remedy
Check the connectors of the IMC PWB and
MCU PWB.
MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
Check the ROM of the IMC PWB.
81
Content
IMC PWB communication trouble (Parity)
Details
Communication trouble between MCU and
printer IMC (Parity error)
printer IMC (Parity error)
Cause
IMC PWB connector disconnection.
Motherboard connector pin breakage.
Motherboard connector pin breakage.
IMC PWB ROM defect, data failure.
Check
and
remedy
and
remedy
Check the connectors of the IMC PWB and
MCU PWB.
Check the grounding of the copier.
MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
82
Content
IMC PWB communication trouble
(Overrun)
(Overrun)
Details
Communication trouble between MCU and
IMC PWB (Overrun error)
IMC PWB (Overrun error)
Cause
IMC PWB connector disconnection.
Motherboard connector pin breakage.
IMC PWB ROM defect, data failure.
IMC PWB ROM defect, data failure.
Check
and
remedy
and
remedy
Check the connectors of the IMC PWB and
MCU PWB.
MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
Check the ROM of the IMC PWB.
84
Content
IMC PWB communication trouble
(Framing)
(Framing)
Details
Communication trouble between MCU and
IMC PWB (Framing error)
IMC PWB (Framing error)
Cause
IMC PWB connector disconnection.
Motherboard connector pin breakage.
IMC PWB ROM defect, data failure.
Check
and
remedy
and
remedy
Check the connectors of the IMC PWB and
MCU PWB.
MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
88
Content
IMC PWB communication trouble
(Time-out)
(Time-out)
Details
Communication trouble between MCU and
IMC PWB (Time-out error)
IMC PWB (Time-out error)
Cause
IMC PWB connector disconnection.
Motherboard connector pin breakage.
Motherboard connector pin breakage.
IMC PWB ROM defect, data failure.
Check
and
remedy
and
remedy
Check the connectors of the IMC PWB and
MCU PWB.
Check the grounding of the copier.
MCU PWB.
Check the grounding of the copier.
Check the ROM of the IMC PWB.
Trouble
code
Details of trouble
Main
code
code
Sub
code
E7
02
Content
LSU trouble
Details
BD signal from LSU is not detected in a
constant cycle (Kept OFF or ON)
constant cycle (Kept OFF or ON)
Cause
LSU connector or LSU inside harness
trouble or disconnection.
trouble or disconnection.
Polygon motor rotation abnormality.
Laser does not illuminate.
Laser does not illuminate.
MCU PWB failure.
Check
and
remedy
and
remedy
Check for disconnection of the LSU
connector.
Check the LSU operation with SIM 61-1.
connector.
Check the LSU operation with SIM 61-1.
Check that the polygon motor rotates
normally.
normally.
Check laser LED lighting.
Replace the LSU unit.
Replace the MCU PWB.
Replace the MCU PWB.
10
Content
CCD black level error
Details
CCD black reference plate scan level
abnormality when the copy lamp turns off.
abnormality when the copy lamp turns off.
Cause
Flat cable installation failure to CCD unit.
CCD unit error.
CCD unit error.
Check
and
remedy
and
remedy
Check flat cable installation to the CCD
unit.
Check CCD unit.
unit.
Check CCD unit.
11
Content
CCD white level error
Details
Improper CCD white reference plate
reading level for copy lamp lighting
reading level for copy lamp lighting
Cause
Flat cable installation failure to CCD unit.
Dirt on the mirror, lens, and reference
white plate.
Copy lamp lighting trouble.
CCD unit abnormality.
MCU PWB abnormality. (Occurred in the
RSPF scan position)
Dirt on the mirror, lens, and reference
white plate.
Copy lamp lighting trouble.
CCD unit abnormality.
MCU PWB abnormality. (Occurred in the
RSPF scan position)
Check
and
remedy
and
remedy
Clean the mirror, the lens, and the
reference white plate.
Check the copy lamp light quantity and its
operation. (SIM 5-3)
Check CCD unit.
Check MCU PWB.
reference white plate.
Check the copy lamp light quantity and its
operation. (SIM 5-3)
Check CCD unit.
Check MCU PWB.
12
Content
Shading trouble
Details
White correction is not completed in the
specified number of times.
specified number of times.
Cause
Flat cable installation failure to CCD unit.
Dirt on the mirror, lens, and reference.
white plate.
Dirt on the mirror, lens, and reference.
white plate.
Copy lamp lighting trouble.
CCD unit abnormality.
MCU PWB abnormality.
MCU PWB abnormality.
Check
and
remedy
and
remedy
Clean the mirror, the lens, and the
reference white plate.
Check the copy lamp light quantity and its
operation. (SIM 5-3)
Check CCD unit.
Check MCU PWB.
reference white plate.
Check the copy lamp light quantity and its
operation. (SIM 5-3)
Check CCD unit.
Check MCU PWB.
Trouble
code
Details of trouble
Main
code
code
Sub
code
AR-M256/M257/M258/M316/M317/M318/5625/5631 TROUBLE CODE LIST 9 - 4
F1
00
Content
Finisher communication trouble
Details
Communication line test error occurs when
power is turned on or after the exit of a
simulation mode.
Error in finisher communication
power is turned on or after the exit of a
simulation mode.
Error in finisher communication
Cause
Connection trouble or disconnection of the
connector and harness between the body
and the finisher.
Finisher control PWB trouble.
Control PWB failure.
Malfunction by noises.
connector and harness between the body
and the finisher.
Finisher control PWB trouble.
Control PWB failure.
Malfunction by noises.
Check
and
remedy
and
remedy
Canceled by turning OFF/ON the power.
Check the connectors and the harness of
communication line.
Replace the finisher control PWB.
Check the connectors and the harness of
communication line.
Replace the finisher control PWB.
01
Content
Side guide plated home position error
(AR-FN5A)
(AR-FN5A)
Details
The side guide plate cannot return to the
posittion of home position error.
posittion of home position error.
Cause
Side guide plate drive motor abnormality.
Side guide plate home position sensor
abnormality.
Finisher PWB abnormality.
abnormality.
Finisher PWB abnormality.
Check
and
remedy
and
remedy
Use SIM3-3-1 to check the side guide
plate motor operation.
plate motor operation.
03
Content
Paddle motor trouble (AR-F14N)
Details
Paddle motor operation abnormality
Cause
Motor lock.
Motor rpm abnormality.
Overcurrent to the motor.
Overcurrent to the motor.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
Use SIM3-3-10 to check the paddle motor
operation
operation
06
Content
Offset motor trouble (AR-FN5A)
Slide motor trouble (AR-F14N)
Slide motor trouble (AR-F14N)
Details
(AR-FN5A) When the offset motor of the
finisher is driven it does not reach the
specified position.
finisher is driven it does not reach the
specified position.
(AR-F14N)
Slide motor operation
abnormality
Cause
(AR-FN5A)
Offset motor abnormality.
Offset motor origin sensor abnormality.
Finisher PWB abnormality.
Finisher PWB abnormality.
(AR-FN14N)
Motor lock.
Motor rpm abnormality.
Motor rpm abnormality.
Overcurrent to the motor.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
(AR-FN5A)
Use SIM 3-3-6 to check the offset motor
operation
operation
(AR-F14N)
Use SIM 3-3-6 to check the slide motor
operation
Use SIM 3-3-6 to check the slide motor
operation
Trouble
code
Details of trouble
Main
code
code
Sub
code
F1
08
Content
Staple motor error (AR-FN5A)
Details
The staple motor cannot return to the
home position
home position
Cause
Staple motor abnormality.
Staple motor home position sensor
abnormality.
Staple unit abnormality.
abnormality.
Staple unit abnormality.
Finisher PWB abnormality.
Check
and
remedy
and
remedy
Use SIM 3-3-7 to check the staple motor
operation
operation
10
Content
Staple motor trouble (AR-F14N)
Details
Staple motor operation abnormality
Cause
Motor lock.
Motor rpm abnormality.
Overcurrent to the motor.
Overcurrent to the motor.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
Use SIM 3-3-5 to check the staple motor
operation.
operation.
11
Content
Rear edge plate home position error
(AR-FN5A)
Bundle exit motor trouble (AR-F14N)
(AR-FN5A)
Bundle exit motor trouble (AR-F14N)
Details
(AR-FN5A) The rear edge plate cannot
return to the home position
return to the home position
(AR-F14N) Bundle exit motor operation
abnormality
abnormality
Cause
(AR-FN5A)
Rear edge plate drive motor abnormality.
Rear edge plate drive motor abnormality.
Side guide plate home position sensor
abnormality.
abnormality.
Finisher PWB abnormality.
(AR-F14N)
Motor lock.
(AR-F14N)
Motor lock.
Motor rpm abnormality.
Overcurrent to the motor.
Finisher control PWB trouble.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
(AR-FN5A) Use SIM 3-3-2 to check the
rear edge plate motor operation
rear edge plate motor operation
(AR-F14N) Use SIM 3-3-9 to check the
bundle exit motor operation
bundle exit motor operation
15
Content
Finisher lift-up motor trouble
Details
The finisher lift-up motor does not reach
the specified position
the specified position
Cause
Lift-up motor abnormality.
Lift-up motor upper limit sensor
abnormality.
Lift-up motor upper limit sensor
abnormality.
Finisher PWB abnormality.
Check
and
remedy
and
remedy
Use SIM 3-3-5 to check the lift-up motor
operation
operation
19
Content
Alignment motor (F) trouble (AR-F14N)
Details
Alignment motor operation abnormality
Cause
Motor lock.
Motor rpm abnormality.
Motor rpm abnormality.
Overcurrent to the motor.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
Use SIM3-3-8 to check the alignment (F)
motor operation.
motor operation.
Trouble
code
Details of trouble
Main
code
code
Sub
code
AR-M256/M257/M258/M316/M317/M318/5625/5631 TROUBLE CODE LIST 9 - 5
F1
20
Content
Alignment motor (R) trouble (AR-F14N)
Details
Alignment motor operation abnormality
Cause
Motor lock.
Motor rpm abnormality.
Overcurrent to the motor.
Overcurrent to the motor.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
Use SIM3-3-7 to check the alignment (R)
motor operation
motor operation
30
Content
Finisher interface error (AR-F14N)
Details
Communication line test error occurs when
power is turned on or after the exit of a
simulation mode.
Error in console finisher communication
power is turned on or after the exit of a
simulation mode.
Error in console finisher communication
Cause
Connection trouble or disconnection of the
connector and harness between the body
and the finisher.
Finisher control PWB trouble.
Control PWB (PCU) failure.
Malfunction by noises.
connector and harness between the body
and the finisher.
Finisher control PWB trouble.
Control PWB (PCU) failure.
Malfunction by noises.
Check
and
remedy
and
remedy
Canceled by turning OFF/ON the power.
Check the connectors and the harness of
communication line
Replace the finisher control PWB.
Check the connectors and the harness of
communication line
Replace the finisher control PWB.
31
Content
Fold sensor trouble (AR-F14N)
Details
Sensor input value abnormality
Cause
Sensor breakage.
harness breakage.
harness breakage.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
Use SIM3-2 to check the sensor operation.
32
Content
Punch unit communication trouble
(AR-F14N)
(AR-F14N)
Details
Communication error between the console
finisher and the punch unit
finisher and the punch unit
Cause
Improper connection or disconnection of
connector and harness between the
finisher and the punch unit.
Finisher control PWB trouble.
Control PWB (PCU) failure.
Malfunction by noises.
connector and harness between the
finisher and the punch unit.
Finisher control PWB trouble.
Control PWB (PCU) failure.
Malfunction by noises.
Check
and
remedy
and
remedy
Canceled by turning OFF/ON the power.
Check the connectors and the harness of
communication line.
Replace the finisher control PWB.
Check the connectors and the harness of
communication line.
Replace the finisher control PWB.
33
Content
Punch side registration motor trouble
(AR-F14N)
(AR-F14N)
Details
Punch side registration motor operation
abnormality
abnormality
Cause
Motor lock.
Motor rpm abnormality.
Overcurrent to the motor.
Finisher control PWB trouble.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
Use SIM3-3-2 to check the punch side
registration motor operation
registration motor operation
34
Content
Punch motor trouble (AR-F14N)
Details
Punch motor operation abnormality
Cause
Motor lock.
Motor rpm abnormality.
Overcurrent to the motor.
Overcurrent to the motor.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
Use SIM3-3-3 to check the punch motor
operation
operation
Trouble
code
Details of trouble
Main
code
code
Sub
code
F1
35
Content
Punch side registration sensor trouble
(AR-F14N)
(AR-F14N)
Details
Sensor input value abnormality
Cause
Sensor breakage.
harness breakage.
Finisher control PWB trouble.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
Use SIM3-2 to check the punch side
registration sensor operation
registration sensor operation
36
Content
Punch registration sensor trouble
(AR-F14N)
(AR-F14N)
Details
Sensor input value abnormality
Cause
Sensor breakage.
harness breakage.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
Use SIM3-2 to check the punch
registration sensor operation
registration sensor operation
37
Content
Backup RAM trouble (AR-F14N)
Details
Backup RAM contents are disturbed
Cause
Finisher control PWB trouble.
Malfunction by noise.
Check
and
remedy
and
remedy
Replace the finisher control PWB.
38
Content
Punch backup RAM trouble (AR-F14N)
Details
Punch unit backup RAM contents are
disturbed.
disturbed.
Cause
Punch control PWB trouble.
Malfunction by noise.
Malfunction by noise.
Check
and
remedy
and
remedy
Replace the punch control PWB
39
Content
Punch dust sensor trouble (AR-F14N)
Details
Punch dust sensor detection trouble
Cause
Sensor breakage.
harness breakage.
Finisher control PWB trouble.
Finisher control PWB trouble.
Check
and
remedy
and
remedy
Use SIM3-2 to check the punch dust
sensor operation
sensor operation
40
Content
Punch power trouble (AR-F14N)
Details
Panch unit power discontinuity detection
Cause
Punch control PWB defect
Check
and
remedy
and
remedy
Replace the punch control PWB
50
Content
Finisher incompatibility error
Details
Speed does not coincide between finisher
and main unit
and main unit
Cause
AR-FN5N/F14 is connected to 31 sheet
model
model
Check
and
remedy
and
remedy
Connect AR-FN5A.
Connect AR-F14N.
53
Content
Interface transport unit connection trouble
(AR-F14N)
(AR-F14N)
Details
Interface transport unit connector
disconnection
disconnection
Cause
Improper connection of connector between
the finisher and the interface transport unit
the finisher and the interface transport unit
Check
and
remedy
and
remedy
Check the interface transport unit
connector.
connector.
Trouble
code
Details of trouble
Main
code
code
Sub
code
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