Sharp AR-M165-207 (serv.man19) User Manual / Operation Manual ▷ View online
23
1
AUDITING MODE
When auditing mode is enabled, a count is kept of the pages printed by each account. The page counts can be
viewed in the display.
This function is enabled in the key operator programs. (For the counts in copy, print, and scan modes, see page 79.
For the counts in fax mode, see the "Operation manual (for facsimile)" that accompanies the optional facsimile
expansion kit.)
viewed in the display.
This function is enabled in the key operator programs. (For the counts in copy, print, and scan modes, see page 79.
For the counts in fax mode, see the "Operation manual (for facsimile)" that accompanies the optional facsimile
expansion kit.)
NUMBER OF ACCOUNTS IN AUDITING MODE
USING AUDITING MODE
When auditing mode is turned on, the account number entry screen is displayed. Enter your account number
(five-digit identification number) as explained below before performing a copy, fax, or scan operation.
(five-digit identification number) as explained below before performing a copy, fax, or scan operation.
1
Enter your account number (five
digits) with the numeric keys.
digits) with the numeric keys.
• As the account number is entered, the hyphens (-)
change to asterisks ( ). If you enter an incorrect
digit, press [C] key and re-enter the correct digit.
digit, press [C] key and re-enter the correct digit.
• When a valid account number is entered, the current
count of the account will appear in the message
display of the base screen. After 6 seconds (factory
default setting), the base screen appears. (Page 18)
display of the base screen. After 6 seconds (factory
default setting), the base screen appears. (Page 18)
* In copy mode and print mode, the number of sheets
remaining until the limit is reached is also shown if
"ACCOUNT LIMIT" (page 81) is enabled in the key
operator programs.
"ACCOUNT LIMIT" (page 81) is enabled in the key
operator programs.
Example: Copy mode
2
When the copy job is finished, press
the [ACC.#-C] key (
the [ACC.#-C] key (
).
If you are performing an
interrupt copy job (page 63)
when auditing mode is enabled,
be sure to press the
[INTERRUPT] key (
interrupt copy job (page 63)
when auditing mode is enabled,
be sure to press the
[INTERRUPT] key (
), [CA]
key, or [ACC.#-C] key (
)
when finished to exit interrupt
mode.
mode.
Mode
Number of accounts
Remarks
(1)
Same for copy, print,
and scan modes
and scan modes
50 maximum
Copying, printing, and scanning counts are managed
under one account number.
under one account number.
(2)
Fax
50 maximum
Fax counts are managed under one account number.
The same account number can be assigned to (1) and (2).
Note
Enter your account
number.
ACCOUNT #:
number.
ACCOUNT #:
-----
˚˚˚˚˚
ABC
DEF
JKL
GHI
MNO
TUV
PQRS
WXYZ
@.-_
FUNCTION
ACC. #-C
READ-END
OK
Enter your account
number.
ACCOUNT #:
number.
ACCOUNT #:
---
COPIES MADE:000,000
REMAINING:050,000
REMAINING:050,000
100%
A4
AUTO
AUTO
• If you enter a account number for copy
mode that has also been programmed for
fax mode, you can change to fax mode
after completing the copy operation and
continue with the fax operation without
re-entering your account number.
If you enter an account number for copy
mode that has not been programmed for
fax mode, enter your account number for
fax mode after you press the [FAX] key to
change to fax mode.
fax mode, you can change to fax mode
after completing the copy operation and
continue with the fax operation without
re-entering your account number.
If you enter an account number for copy
mode that has not been programmed for
fax mode, enter your account number for
fax mode after you press the [FAX] key to
change to fax mode.
• If an invalid account number is entered in
step 1, the account number entry screen
reappears.
reappears.
• When "ACC. # SECURITY" (page 81) in the
key operator programs is enabled, a
warning message will appear and operation
will not be permitted for 1 minute if an
invalid account number is entered 3 times
in a row.
warning message will appear and operation
will not be permitted for 1 minute if an
invalid account number is entered 3 times
in a row.
Note
@.-_
FUNCTION
ACC. #-C
READ-E
24
2
TROUBLESHOOTING AND
MAINTENANCE
MAINTENANCE
This chapter explains general troubleshooting and maintenance procedures such as removing misfeeds, replacing
the toner cartridge, and cleaning the machine, as well as troubleshooting for the copy function. For troubleshooting
for the fax function, printer function, and scanner function, see the respective manuals for each function.
the toner cartridge, and cleaning the machine, as well as troubleshooting for the copy function. For troubleshooting
for the fax function, printer function, and scanner function, see the respective manuals for each function.
TROUBLESHOOTING
MACHINE/COPYING PROBLEMS
The machine does not operate. ................................................................................................................. 25
Power is on but copying is not possible. .................................................................................................... 25
Copies are too dark or too light.................................................................................................................. 25
Text is not clear in a copy. ......................................................................................................................... 25
Blank copies............................................................................................................................................... 25
The paper size used for the copy is different from the selected paper size (part of the image is cut off or
too much of the page is blank)................................................................................................................... 26
Wrinkles appear in the paper or the image disappears in places. ............................................................. 26
Paper misfeed............................................................................................................................................ 26
The original size is not automatically selected or the copy is not made on paper that matches the size
of the original. ............................................................................................................................................ 27
Copies are smudged or dirty...................................................................................................................... 27
White or black lines appear on copies. ...................................................................................................... 27
A tray's paper size setting cannot be set. .................................................................................................. 27
A copy job stops before it is finished.......................................................................................................... 27
Scanning of the original stops before it is completed................................................................................. 27
A light in the room flickers.......................................................................................................................... 27
Power is on but copying is not possible. .................................................................................................... 25
Copies are too dark or too light.................................................................................................................. 25
Text is not clear in a copy. ......................................................................................................................... 25
Blank copies............................................................................................................................................... 25
The paper size used for the copy is different from the selected paper size (part of the image is cut off or
too much of the page is blank)................................................................................................................... 26
Wrinkles appear in the paper or the image disappears in places. ............................................................. 26
Paper misfeed............................................................................................................................................ 26
The original size is not automatically selected or the copy is not made on paper that matches the size
of the original. ............................................................................................................................................ 27
Copies are smudged or dirty...................................................................................................................... 27
White or black lines appear on copies. ...................................................................................................... 27
A tray's paper size setting cannot be set. .................................................................................................. 27
A copy job stops before it is finished.......................................................................................................... 27
Scanning of the original stops before it is completed................................................................................. 27
A light in the room flickers.......................................................................................................................... 27
INDICATORS AND DISPLAY MESSAGES......................................28
REMOVING MISFEEDS ....................................................................29
REPLACING THE TONER CARTRIDGE..........................................35
CHECKING THE TOTAL OUTPUT COUNT .....................................36
CLEANING THE MACHINE ..............................................................37
ADJUSTING THE DISPLAY CONTRAST ........................................39
25
2
TROUBLESHOOTING
MACHINE/COPYING PROBLEMS
Check the following troubleshooting list before requesting service as many problems can be fixed by the user. If you
are unable to solve the problem by checking the list, turn off the power switch, unplug the power cord.
Problems related to general use of the machine and copying are described below.
If a problem occurs in printer or scanner mode, see the "Operation manual (for printer and scanner)". If a problem
occurs in fax mode, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion
kit.
are unable to solve the problem by checking the list, turn off the power switch, unplug the power cord.
Problems related to general use of the machine and copying are described below.
If a problem occurs in printer or scanner mode, see the "Operation manual (for printer and scanner)". If a problem
occurs in fax mode, see the "Operation manual (for facsimile)" that accompanies the optional facsimile expansion
kit.
The following problems are related to the general operation of the machine and copying.
If the message "Call for service.
-
" appears in the display, turn off the power switch, wait about 10 seconds,
and then turn the power switch back on. If the message still appears after switching the power on and off several
times, a failure may have occurred. In this case, promptly unplug the power cord and contact your authorised
service representative.
Note: Letters and numbers appear in
times, a failure may have occurred. In this case, promptly unplug the power cord and contact your authorised
service representative.
Note: Letters and numbers appear in
-
above. When you contact your Sharp dealer, please tell your dealer
what numbers appear.
Problem
Cause and solution
Page
The machine does not
operate.
operate.
The power cord is not plugged into a power outlet.
→ Plug the power cord into a grounded outlet.
–
The power switch is turned off.
→ Turn the power switch on.
17
The machine is warming up.
→ The machine requires about 45 seconds to warm up after the power
switch is turned on. While the machine is warming up, copy settings can
be selected but copying is not possible. Wait until "Ready to copy."
appears.
be selected but copying is not possible. Wait until "Ready to copy."
appears.
17
The front cover or the side cover is not completely closed.
→ Close the front cover or the side cover.
–
The machine is in auto power shut-off mode.
→ When auto power shut-off mode has activated, only mode key indicators
are lit; all other indicators and the display are off. The machine returns to
normal operation when any of the mode keys are pressed, a print job is
received, a fax is received, or when scanning from a computer is started.
* Except when print hold for the fax function is enabled.
normal operation when any of the mode keys are pressed, a print job is
received, a fax is received, or when scanning from a computer is started.
* Except when print hold for the fax function is enabled.
17
Power is on but copying is
not possible.
not possible.
The COPY indicator is off.
→ Press the [COPY] key to set the machine to copy mode.
14
Copies are too dark or too
light.
light.
An appropriate exposure for the original has not been
selected.
selected.
→ Select a suitable exposure mode with the [EXPOSURE] key. If "TEXT" or
"PHOTO" is selected, set an appropriate exposure level with the [
] or
[
] key.
→ If the copy is too light or too dark even though "AUTO" was selected with
the [EXPOSURE] key, adjust the automatic exposure level.
The automatic exposure level is adjusted in "EXPOSURE ADJUST"
(page 86) in the key operator programs.
The automatic exposure level is adjusted in "EXPOSURE ADJUST"
(page 86) in the key operator programs.
48
Text is not clear in a copy.
The correct original type has not been selected in the copy
exposure setting screen.
exposure setting screen.
→ Change the exposure setting to "TEXT" with the [EXPOSURE] key.
48
Blank copies
The original is not placed face up in the SPF or face down on
the document glass.
the document glass.
→ Place the original face up in the SPF or face down on the document
glass.
45
26
TROUBLESHOOTING AND MAINTENANCE
The paper size used for the
copy is different from the
selected paper size
(part of the image is cut off
or too much of the page is
blank).
copy is different from the
selected paper size
(part of the image is cut off
or too much of the page is
blank).
The original was placed in the wrong position.
→ Place the original correctly.
45
An appropriate ratio was not used for the size of the original
and the size of the paper.
and the size of the paper.
→ Press the [AUTO IMAGE] key to select the appropriate copy ratio based
on the original and copy sizes.
52
The size of paper loaded in the tray was changed without
changing the tray's paper size setting.
changing the tray's paper size setting.
→ The size of the paper loaded in the tray is different from the tray's paper
size setting. Set the tray's paper size setting to the same orientation/size
as the paper loaded in the tray.
as the paper loaded in the tray.
21
Wrinkles appear in the
paper or the image
disappears in places.
paper or the image
disappears in places.
The size or weight of the paper being used is not within the
specified range.
specified range.
→ Use copy paper within the specified range.
18
The paper is curled or damp.
→ Replace it with dry copy paper. During periods when the machine is not
used for a long time, remove the paper from the tray and store it in a dark
place in a bag to prevent moisture absorption.
place in a bag to prevent moisture absorption.
–
Paper misfeed.
A paper misfeed has occurred.
→ See "REMOVING MISFEEDS" to remove the paper misfeed.
29
The size or weight of the paper being used is not within the
specified range.
specified range.
→ Use copy paper within the specified range.
18
The paper is curled or damp.
→ Replace it with dry copy paper. During periods when the machine is not
used for a long time, remove the paper from the tray and store it in a dark
place in a bag to prevent moisture absorption.
place in a bag to prevent moisture absorption.
–
Paper is not loaded properly.
→ Make sure the paper is properly loaded.
18
A piece of paper remains in the machine (after a paper
misfeed was removed)
misfeed was removed)
→ Remove all pieces of misfed paper.
29
Too much paper is loaded in the tray.
→ If the stack of paper is higher than the indicator line on the tray, remove
some of the paper and reload so that the stack does not exceed the line.
19
Several sheets of paper stick together.
→ Fan the paper well before loading it.
19
The guides on the bypass tray do not match the width of the
paper.
paper.
→ Adjust the bypass guides to the size of the loaded paper.
20
The bypass tray extension is not pulled out.
→ When loading a large size of paper, pull out the bypass tray extension.
20
The bypass paper feed roller is dirty.
→ Clean the roller.
37
A5 (5-1/2" x 8-1/2") paper is loaded in tray 2 or in the
250-sheet or 2 x 250-sheet paper feed unit.
250-sheet or 2 x 250-sheet paper feed unit.
→ A5 (5-1/2" x 8-1/2") size paper must be loaded in tray 1 or the bypass
tray.
18
Problem
Cause and solution
Page
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