Sharp AR-505 (serv.man11) Service Manual ▷ View online
Trouble code
Description
Main
code
code
Sub
code
F1
11
Content Finisher 1 pusher motor trouble / Finisher
2 boomerang rotation abnormality
Detail
Pusher motor trouble / Paddle solenoid
abnormality
abnormality
Cause
Motor lock / paddle solenoid operation
abnormality / boomerang rotation sensor
abnormality
Motor rpm abnormality
Motor overcurrent
Finisher control PWB abnormality
abnormality / boomerang rotation sensor
abnormality
Motor rpm abnormality
Motor overcurrent
Finisher control PWB abnormality
Check
and
remedy
and
remedy
Check the finisher motor operation, the
paddle solenoid operation with SIM 3-3
or check the boomerang rotation sensor
with SIM 3-2.
paddle solenoid operation with SIM 3-3
or check the boomerang rotation sensor
with SIM 3-2.
14
Content Finisher 2 stack tray abnormality
Detail
Detail
Stack tray control sensor abnormality
Cause
The paper surface sensor and the full stack
sensor do not turn on even when a certain
time is passed after starting the tray.
sensor do not turn on even when a certain
time is passed after starting the tray.
Check
and
remedy
and
remedy
Check the sensor operation with SIM 3-2.
15
Content Finisher 1 elevator motor trouble /
Finisher 2 stack tray motor lock
Detail
Elevator motor trouble
Cause
Motor lock
Motor rpm abnormality
Motor overcurrent
Finisher control PWB trouble
Motor rpm abnormality
Motor overcurrent
Finisher control PWB trouble
Check
and
remedy
and
remedy
Check the elevator motor operation with
SIM 3-3.
SIM 3-3.
16
Content Staple sorter holding motor trouble
Detail
Detail
During rotation of the holding motor, the
rotation pulse is not detected for 0.05sec
or more.
rotation pulse is not detected for 0.05sec
or more.
Cause
Motor lock.
Motor rotation abnormality.
Overcurrent to motor
Sorter control PWB abnormality
Motor rotation abnormality.
Overcurrent to motor
Sorter control PWB abnormality
Check
and
remedy
and
remedy
Check the holding motor operation with
SIM3-3.
SIM3-3.
17
Content ST pressure release HP trouble
Detail
Detail
ST paper exit roller pressure release trouble
when turning on the power/initializing
when turning on the power/initializing
Cause
ST paper exit roller pressure release
clutch abnormality
ST paper exit roller pressure release
clutch HP sensor abnormality
clutch abnormality
ST paper exit roller pressure release
clutch HP sensor abnormality
Check
and
remedy
and
remedy
Stop the transport motor in SIM 3-3, turn
on the STORCL to check that the
pressure release roller operates.
Check the STORHP sensor with SIM 3-2.
on the STORCL to check that the
pressure release roller operates.
Check the STORHP sensor with SIM 3-2.
18
Content Tray 3 paper exit paddler operation trouble
Detail
Detail
Tray 3 paper exit paddler operation
trouble when turning on the
power/initializing
trouble when turning on the
power/initializing
Cause
Tray 3 paper exit paddler solenoid
abnormality
Tray 3 paper exit paddler HP sensor
abnormality
Finisher control PWB trouble
abnormality
Tray 3 paper exit paddler HP sensor
abnormality
Finisher control PWB trouble
Check
and
remedy
and
remedy
Operate the transport motor with SIM 3-3
and turn on T3PDSL to check that tray 3
paddler operates.
Check T3PDHP sensor with SIM 3-2.
and turn on T3PDSL to check that tray 3
paddler operates.
Check T3PDHP sensor with SIM 3-2.
Trouble code
Description
Main
code
code
Sub
code
F1
50
Content Non-support trouble in automatic
detection of option connection (Sorter,
finisher)
finisher)
Detail
In automatic detection of option
connection, a non-support finisher or a
sorter is detected.
connection, a non-support finisher or a
sorter is detected.
Cause
A non-support finisher or a sorter is
connected to the copier.
connected to the copier.
Check
and
remedy
and
remedy
Check the finisher or the sorter.
80
Content Finisher power not supplied
Detail
Detail
24V power is not supplied to the finisher
PWB.
PWB.
Cause
Connector harness improper connection
or disconnection
Finisher control PWB trouble
Power unit trouble
or disconnection
Finisher control PWB trouble
Power unit trouble
Check
and
remedy
and
remedy
Check the sensor operation with SIM 3-2.
F2
00
Content Toner control sensor open
Detail
Detail
Toner control sensor output open
Cause
Connector harness trouble
Connector unconnected.
Connector unconnected.
Check
and
remedy
and
remedy
Check connection of the toner control
sensor.
Check connection of the connector
harness with the main PWB.
Check for disconnection of the harness.
sensor.
Check connection of the connector
harness with the main PWB.
Check for disconnection of the harness.
02
Content Toner motor connector unconnected
Detail
Detail
Connection detection signal with toner
motor is OFF
motor is OFF
Cause
Connector harness defective
Connector disconnected
Connector disconnected
Check
and
remedy
and
remedy
Check toner motor connector for
connection.
Check connector harness to main PWB
for connection.
Check harness for broken wire.
connection.
Check connector harness to main PWB
for connection.
Check harness for broken wire.
31
Content Process control trouble (OPC drum
surface reflection rate abnormality)
Detail
Usually the sensor gain is adjusted so
that the output is a certain value, by
reading the drum base surface with the
image density sensor before starting
process control.
However, a certain output is not obtained
by adjusting the sensor gain.
that the output is a certain value, by
reading the drum base surface with the
image density sensor before starting
process control.
However, a certain output is not obtained
by adjusting the sensor gain.
Cause
Image density sensor defective
Check
and
remedy
and
remedy
Check process control sensor output with
SIM44-2. (Do not adjust)
If the result is far different from the
specified value, it suggests the sensor is
defective. Check the sensor and harness.
If the deviation is relatively small, check
the sensor and drum surface for
contamination.
SIM44-2. (Do not adjust)
If the result is far different from the
specified value, it suggests the sensor is
defective. Check the sensor and harness.
If the deviation is relatively small, check
the sensor and drum surface for
contamination.
AR-505
9 – 4
8/6/1999
Trouble code
Description
Main
code
code
Sub
code
F2
32
Content Process control trouble (Drum marking
scanning trouble)
Detail
Usually the sensor gain is adjusted so
that the output is a certain value, by
reading the drum base surface with the
drum marking sensor before starting
process control.
However, a certain output is not obtained
by adjusting the sensor gain.
that the output is a certain value, by
reading the drum base surface with the
drum marking sensor before starting
process control.
However, a certain output is not obtained
by adjusting the sensor gain.
Cause
Drum marking sensor defective
Improper connection of harness between
PCU PWB and drum marking sensor
Drum marking sensor contaminated
OPC drum cleaning improper
Charging voltage improper
Improper connection of harness between
PCU PWB and drum marking sensor
Drum marking sensor contaminated
OPC drum cleaning improper
Charging voltage improper
Check
and
remedy
and
remedy
Check process control output with
SIM44-02. (Do not adjust.)
If the result is far different from the
specified value, it suggests the sensor is
defective. Check the sensor and harness.
If the deviation is relatively small, check
the sensor and drum surface for
contamination.
SIM44-02. (Do not adjust.)
If the result is far different from the
specified value, it suggests the sensor is
defective. Check the sensor and harness.
If the deviation is relatively small, check
the sensor and drum surface for
contamination.
37
Content Drum marking sensor gain adjustment
error
Detail
When the drum marking area surface is
scanned with the drum marking sensor
before starting process control and the
sensor gain is adjusted until a constant
output is provided, the output is not
constant though the sensor gain is
changed.
scanned with the drum marking sensor
before starting process control and the
sensor gain is adjusted until a constant
output is provided, the output is not
constant though the sensor gain is
changed.
Cause
Drum marking sensor trouble
Improper connection between PCU PWB
and drum marking sensor
Drum marking sensor is dirty
OPC drum cleaning trouble
Improper connection between PCU PWB
and drum marking sensor
Drum marking sensor is dirty
OPC drum cleaning trouble
Check
and
remedy
and
remedy
Perform the gain adjustment of process
control sensor with SIM 44-2.
If ERROR is displayed, it may be a
breakdown. Check the sensor and the
harness.
When the adjustment is completed,
check the drum surface conditions.
control sensor with SIM 44-2.
If ERROR is displayed, it may be a
breakdown. Check the sensor and the
harness.
When the adjustment is completed,
check the drum surface conditions.
39
Content Process thermistor breakdown
Detail
Detail
The process thermistor is open.
Cause
Process thermistor abnormality
Improper connection of the process
thermistor bar
PCU PWB abnormality
Improper connection of the process
thermistor bar
PCU PWB abnormality
Check
and
remedy
and
remedy
Check connection of the process
thermistor harness and connector.
Check the PCU PWB.
thermistor harness and connector.
Check the PCU PWB.
F3
12
Content Copier top stage CS lift up trouble
Detail
Detail
UPED does not turn on within the
specified time.
ULUD does not turn on within the
specified time.
specified time.
ULUD does not turn on within the
specified time.
Cause
UPED or ULUD defective
Upper cassette lift-up motor defective
Improper connection of harness between
PCU PWB, lift-up unit, and paper feed
unit.
Upper cassette lift-up motor defective
Improper connection of harness between
PCU PWB, lift-up unit, and paper feed
unit.
Check
and
remedy
and
remedy
Check UPED, ULUD and their harness
and connector.
Check lift-up unit.
and connector.
Check lift-up unit.
Trouble code
Description
Main
code
code
Sub
code
F3
22
Content Copier bottom stage CS lift up trouble
Detail
Detail
LPED does not turn on within the
specified time.
LLUD does not turn on within the
specified time.
specified time.
LLUD does not turn on within the
specified time.
Cause
LPED or LLUD defective
Lower cassette lift-up motor defective
Improper connection of harness between
PCU PWB, lift-up unit, and paper feed
unit.
Lower cassette lift-up motor defective
Improper connection of harness between
PCU PWB, lift-up unit, and paper feed
unit.
Check
and
remedy
and
remedy
Check LPED, LLUD, their harnesses and
connectors.
Check lift-up unit.
connectors.
Check lift-up unit.
F9
00
Content Printer communication trouble (ICU
detection)
Detail
Communication setup error,
framing/parity/protocol error
framing/parity/protocol error
Cause
Slave unit PWB connector improper
connection
Slave unit PWB – ICU PWB harness
trouble
Connector pin breakage of the motor
PWB of the slave unit PWB
Slave unit ROM trouble. no ROM, ROM
reverse insertion, ROM pin breakage
connection
Slave unit PWB – ICU PWB harness
trouble
Connector pin breakage of the motor
PWB of the slave unit PWB
Slave unit ROM trouble. no ROM, ROM
reverse insertion, ROM pin breakage
Check
and
remedy
and
remedy
Connect the connector of the slave unit
PWB and the ICU PWB.
Check the connection and the harness.
Check the grounding of the copier.
Check the ROM of the slave unit PWB.
PWB and the ICU PWB.
Check the connection and the harness.
Check the grounding of the copier.
Check the ROM of the slave unit PWB.
01
Content PRT DRAM trouble
Detail
Detail
Option printer PWB DRAM trouble
(Check when turning on the power.)
(Check when turning on the power.)
Cause
DRAM module is broken and access
cannot be made.
DRAM module improper installation
cannot be made.
DRAM module improper installation
Check
and
remedy
and
remedy
Check with SIM 67-1.
03
Content Network card trouble.
Detail
Detail
Network card self test trouble.
Cause
Network card defecft.
Printer PWB defect.
Network card connector connection
defect.
Printer PWB defect.
Network card connector connection
defect.
Check
and
remedy
and
remedy
Check the Network card connector.
Replace the printer PWB.
Replace the Network card.
Replace the printer PWB.
Replace the Network card.
04
Content Printer program error.
Detail
Detail
Program data trouble in the option printer
board.
board.
Cause
Flash memory data is destroied.
Check
and
remedy
and
remedy
Replace or rewrite the Flash memory.
Replace the printer PWB.
Replace the printer PWB.
10
Content PRT SCSI LSI abnormality
Detail
Detail
An error occurred in SCSI
communication with the option printer
board.
communication with the option printer
board.
Cause
SCSI LSI abnormality
ISU PWB abnormality
SCSI connector improper connection
ISU PWB abnormality
SCSI connector improper connection
Check
and
remedy
and
remedy
Replace the printer PWB.
Check the SCSI connector.
Replace the ISU PWB.
Check the SCSI connector.
Replace the ISU PWB.
AR-505
8/6/1999
9 – 5
Trouble code
Description
Main
code
code
Sub
code
F9
90
Content Printer communication trouble (PRT
detection)
Detail
Communication setup
error/framing/parity/protocol error
error/framing/parity/protocol error
Cause
Slave unit PWB connector improper
connection
Slave unit PWB – ICU PWB harness
trouble
Slave unit PWB mother board connector
pin breakage
connection
Slave unit PWB – ICU PWB harness
trouble
Slave unit PWB mother board connector
pin breakage
Check
and
remedy
and
remedy
Check the slave unit PWB and the ICU
PWB connector connection.
Check the copier earth.
PWB connector connection.
Check the copier earth.
H2
00
…
HL1
01
…
HL2
Content Thermister open
Fusing unit not installed
Detail
Thermister is open (more than 4.6-V
input voltage is detected).
Fusing unit not installed
input voltage is detected).
Fusing unit not installed
Cause
Thermister defective
Control PWB defective
Improper connection of fusing connector
AC power supply defective
Fusing unit not installed
Control PWB defective
Improper connection of fusing connector
AC power supply defective
Fusing unit not installed
Check
and
remedy
and
remedy
Check harness and connector between
thermister and control PWB.
Clear the display of self-diagnostics with
SIM14.
thermister and control PWB.
Clear the display of self-diagnostics with
SIM14.
H3
00
…
HL1
01
…
HL2
Content Heat roller high temperature detection
Detail
Detail
The fusing temperature is over 241.5° C
(less than 1.3-V input voltage is
detected.)
(less than 1.3-V input voltage is
detected.)
Cause
Thermister defective
Control PWB defective
Improper connection of fusing unit
connector
AC power supply defective
Control PWB defective
Improper connection of fusing unit
connector
AC power supply defective
Check
and
remedy
and
remedy
Check heater lamp operation with
SIM5-2.
If lamp blinks properly:
Check thermister and its harness.
Check thermister input circuit of control
PWB.
If lamp lights and stays lit:
Check lamp control circuits of AC PWB
and control PWB.
Clear the trouble with SIM14.
SIM5-2.
If lamp blinks properly:
Check thermister and its harness.
Check thermister input circuit of control
PWB.
If lamp lights and stays lit:
Check lamp control circuits of AC PWB
and control PWB.
Clear the trouble with SIM14.
Trouble code
Description
Main
code
code
Sub
code
H4
00
…
HL1
01
…
HL2
Content Heat roller low temperature detection
Detail
Detail
The temperature does not reach the
preset value within the specified time (3
min. in usual modes; 5 min. in curl
correction mode.) after the power relay is
turned on.
preset value within the specified time (3
min. in usual modes; 5 min. in curl
correction mode.) after the power relay is
turned on.
Cause
Thermister defective
Heater lamp defective
Control PWB defective
Thermostat defective
AC power supply defective
Interlock switch defective
Heater lamp defective
Control PWB defective
Thermostat defective
AC power supply defective
Interlock switch defective
Check
and
remedy
and
remedy
Check heater lamp for blinking with
SIM5-2.
If lamp blinks properly:
Check thermister and its harness.
Check thermister input circuit of control
PWB.
If lamp does not light:
Check heater lamp for broken wire and
thermostat for operation.
Check interlock switch.
Check lamp control circuit of AC PWB
and control PWB.
Clear the trouble with SIM14.
SIM5-2.
If lamp blinks properly:
Check thermister and its harness.
Check thermister input circuit of control
PWB.
If lamp does not light:
Check heater lamp for broken wire and
thermostat for operation.
Check interlock switch.
Check lamp control circuit of AC PWB
and control PWB.
Clear the trouble with SIM14.
H5
01
Content 3 continuous POD1 not-reaching JAM
detection
Detail
3 continuous POD1 not-reaching JAM
detection
detection
Cause
Check that the fusing JAM is completely
cancelled. (Jam paper may be
remained.)
POD1 sensor trouble or improper
harness connection
Improper installation of the fusing
harness.
cancelled. (Jam paper may be
remained.)
POD1 sensor trouble or improper
harness connection
Improper installation of the fusing
harness.
Check
and
remedy
and
remedy
Check JAM paper in the fusing section.
(Winding, etc.)
Check POD1 sensor harness. Check the
fusing unit installation.
Cancel the trouble with SIM 14.
(Winding, etc.)
Check POD1 sensor harness. Check the
fusing unit installation.
Cancel the trouble with SIM 14.
02
Content Fusing thermistor abnormality
Detail
Detail
Fusing thermistor temperature transient
abnormality (Paper winding)
abnormality (Paper winding)
Cause
Paper winding to fusing roller
Fusing pawl abnormality
Fusing unit installation abnormality
Fusing pawl abnormality
Fusing unit installation abnormality
Check
and
remedy
and
remedy
Check for jam (winding) paper in the
fusing section.
Check for installation of the fusing unit.
Check the fusing pawl.
Cancel the trouble with SIM 14.
fusing section.
Check for installation of the fusing unit.
Check the fusing pawl.
Cancel the trouble with SIM 14.
L1
00
Content Scanner feed trouble
Detail
Detail
Scanner feed is not finished within the
specified time. (timer is change by
magnification)
specified time. (timer is change by
magnification)
Cause
Mirror unit defective
Scanner wire disconnected
Scanner wire disconnected
Check
and
remedy
and
remedy
Check scanning operation with SIM1-1.
AR-505
9 – 6
8/6/1999
Trouble code
Description
Main
code
code
Sub
code
L3
00
Content Scanner return trouble
Detail
Detail
Scanner return is not finished within the
specified time. (timer is change by
magnification)
specified time. (timer is change by
magnification)
Cause
Mirror unit defective
Scanner wire disconnected
Scanner wire disconnected
Check
and
remedy
and
remedy
Check scanning operation with SIM1-1.
L4
01
Content Main motor lock detection
Detail
Detail
Motor lock signal is detected for 1.5
seconds during main motor rotation
seconds during main motor rotation
Cause
Main motor defective
Improper connection of harness between
PCU PWB and main motor
Control circuit defective
Improper connection of harness between
PCU PWB and main motor
Control circuit defective
Check
and
remedy
and
remedy
Check main motor operation with
SIM25-1.
Check harness and connector between
PCU PWB and main motor.
SIM25-1.
Check harness and connector between
PCU PWB and main motor.
L6
10
Content Polygon motor lock detection
Detail
Detail
It was judged that there is no output of
polygon motor lock signal of LSU.
The lock signal was checked at about
10-second intervals after the polygon
motor started rotating. As result, it was
judged that the polygon motor failed to
operate normally.
polygon motor lock signal of LSU.
The lock signal was checked at about
10-second intervals after the polygon
motor started rotating. As result, it was
judged that the polygon motor failed to
operate normally.
Cause
Disconnected connecter to LSU or
detached harness inside LSU or broken
wire.
Polygon motor defective
detached harness inside LSU or broken
wire.
Polygon motor defective
Check
and
remedy
and
remedy
Check polygon motor operation with
SIM61-1.
Check harness and connector for
connection. Replace LSU if needed.
SIM61-1.
Check harness and connector for
connection. Replace LSU if needed.
L8
01
Content No full-wave signal
Detail
Detail
Full-wave signal is not detected.
Cause
PCU PWB trouble
Power unit trouble
Power unit trouble
Check
and
remedy
and
remedy
Check connection of the harness and the
connector.
Replace the PCU PWB.
Replace the power unit.
connector.
Replace the PCU PWB.
Replace the power unit.
02
Content Full-wave signal with abnormality
Detai
Detai
Full-wave signal frequency abnormality
detected.
(The detected frequency: 69Hz or above
or 42.5Hz or below)
detected.
(The detected frequency: 69Hz or above
or 42.5Hz or below)
Cause
Check for disconnection or improper
connection of the connector of the PCU
PWB and the power PWB harness.
PCU PWB trouble
Power unit trouble
connection of the connector of the PCU
PWB and the power PWB harness.
PCU PWB trouble
Power unit trouble
Check
and
remedy
and
remedy
Check connection of the harness and
connector.
Replace the power unit.
connector.
Replace the power unit.
Trouble code
Description
Main
code
code
Sub
code
U2
00
Content EEPROM read/write error
Detail
Detail
EEPROM version error. Error in writing
into EEPROM.
into EEPROM.
Cause
EEPROM defective
Uninitialized EEPROM is installed
Defective EEPROM access circuit on
PCU PWB
Uninitialized EEPROM is installed
Defective EEPROM access circuit on
PCU PWB
Check
and
remedy
and
remedy
Check EEPROM for proper set-up
To prevent the erasure of counter data
and adjustment values, write down the
counter data and adjustment values by
simulation. (If there is a printer option,
execute SIM23-1 and note counter
data/adjustment values.)
Clear U2 trouble with SIM16.
Replace PCU PWB.
To prevent the erasure of counter data
and adjustment values, write down the
counter data and adjustment values by
simulation. (If there is a printer option,
execute SIM23-1 and note counter
data/adjustment values.)
Clear U2 trouble with SIM16.
Replace PCU PWB.
11
Content Counter check sum error (EEPROM)
Detail
Detail
Checksum error in counter data area
Cause
EEPROM defective
Control circuit hung up due to noise
Defective EEPROM access circuit on
PCU PWB
Control circuit hung up due to noise
Defective EEPROM access circuit on
PCU PWB
Check
and
remedy
and
remedy
Check EEPROM for proper set-up
To prevent the erasure of counter data
and adjustment values, write down the
counter data and adjustment values by
simulation. (If there is a printer option,
execute SIM23-1 and note counter
data/adjustment values.)
Clear U2 trouble with SIM16.
Replace PCU PWB.
To prevent the erasure of counter data
and adjustment values, write down the
counter data and adjustment values by
simulation. (If there is a printer option,
execute SIM23-1 and note counter
data/adjustment values.)
Clear U2 trouble with SIM16.
Replace PCU PWB.
U2
12
Content Adjustment value check sum error
(EEPROM)
Detail
Checksum error in adjustment value data
area
area
Cause
EEPROM defective
Control circuit hung up due to noise.
Defective EEPROM access circuit on
PCU PWB
Control circuit hung up due to noise.
Defective EEPROM access circuit on
PCU PWB
Check
and
remedy
and
remedy
Check EEPROM for proper set-up
To prevent the erasure of counter data
and adjustment values, write down the
counter data and adjustment values by
simulation. (If there is a printer option,
execute SIM23-1 and note counter
data/adjustment values.)
Clear U2 trouble with SIM16.
Replace PCU PWB.
To prevent the erasure of counter data
and adjustment values, write down the
counter data and adjustment values by
simulation. (If there is a printer option,
execute SIM23-1 and note counter
data/adjustment values.)
Clear U2 trouble with SIM16.
Replace PCU PWB.
AR-505
8/6/1999
9 – 7
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