Sharp AR-120E (serv.man2) Handy Guide ▷ View online
Copier Trouble Code List
Version 2.0
Issue 05/00
17
SHARP ELECTRONICS (UK) LTD
COPIER TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
AR-PB9 ERROR CODES
Main
Code
Main
Code
Sub
Code
Code
Detail of trouble
Main
Code
Code
Sub
code
code
Detail of trouble
Content
Printer PWB trouble
Content
Printer PWB
communication trouble
(Overrun)
communication trouble
(Overrun)
Detail
Communication trouble between
MCU and PRT
MCU and PRT
Detail
Communication trouble
between MCU and printer
PWB (Overrun error)
between MCU and printer
PWB (Overrun error)
Cause
Printer PWB connector
Disconnection Printer unit PWB
MCU PWB harness failure
Printer PWB ROM defect, data
failure
Disconnection Printer unit PWB
MCU PWB harness failure
Printer PWB ROM defect, data
failure
Cause
Printer PWB connector
Disconnection
Printer PWB MCU PWB
harness failure
Printer PWB ROM defect,
data failure
Disconnection
Printer PWB MCU PWB
harness failure
Printer PWB ROM defect,
data failure
10
Check
And
Remedy
And
Remedy
Check the connectors and
harness of the printer PWB and
the MCU PWB.
Check grounding of the machine.
Check the ROM of the printer
PWB.
harness of the printer PWB and
the MCU PWB.
Check grounding of the machine.
Check the ROM of the printer
PWB.
82
Check
And
Remedy
And
Remedy
Check the connectors
and harness of the
Printer PWB and the
MCU PWB.
Check grounding of the
machine.
Check the ROM of the
Printer PWB.
and harness of the
Printer PWB and the
MCU PWB.
Check grounding of the
machine.
Check the ROM of the
Printer PWB.
Content
Printer PWB communication
trouble (protocol)
trouble (protocol)
Content
Printer PWB
communication trouble
(Framing)
communication trouble
(Framing)
Detail
Communication trouble between
MCU and printer PWB (Protocol
error)
MCU and printer PWB (Protocol
error)
Detail
Communication trouble
between MCU and printer
PWB (Framing error)
between MCU and printer
PWB (Framing error)
Cause
Printer PWB connector
disconnection
Printer PWB MCU PWB harness
failure
Printer PWB ROM defect, data
failure
disconnection
Printer PWB MCU PWB harness
failure
Printer PWB ROM defect, data
failure
Cause
Printer PWB connector
Disconnection
Printer PWB MCU PWB
harness Failure
Printer PWB ROM defect,
data Failure
Disconnection
Printer PWB MCU PWB
harness Failure
Printer PWB ROM defect,
data Failure
80
Check
And
Remedy
And
Remedy
Check the connectors and
harness of the printer PWB and
the MCU PWB.
Check grounding of the machine.
Check the ROM of the printer
PWB.
harness of the printer PWB and
the MCU PWB.
Check grounding of the machine.
Check the ROM of the printer
PWB.
84
Check
And
Remedy
And
Remedy
Check the connectors
and harness of the
Printer PWB and the
MCU PWB.
Check grounding of the
machine.
Check the ROM of the
Printer PWB.
and harness of the
Printer PWB and the
MCU PWB.
Check grounding of the
machine.
Check the ROM of the
Printer PWB.
Content
Printer PWB communication
trouble (Parity)
trouble (Parity)
Content
Printer PWB
communication trouble
(Time-out)
communication trouble
(Time-out)
Detail
Communication trouble between
MCU and printer PWB (Parity
error)
MCU and printer PWB (Parity
error)
Detail
Communication trouble
between MCU and printer
PWB (Time-out error)
between MCU and printer
PWB (Time-out error)
Cause
Printer PWB connector
disconnection
Printer PWB MCU PWB harness
failure
Printer PWB ROM defect, data
Failure
disconnection
Printer PWB MCU PWB harness
failure
Printer PWB ROM defect, data
Failure
Cause
Printer PWB connector
Disconnection
Printer PWB MCU PWB
harness failure
Printer PWB ROM defect,
data failure
Disconnection
Printer PWB MCU PWB
harness failure
Printer PWB ROM defect,
data failure
F9
81
Check
And
Remedy
And
Remedy
Check the connectors and
harness
of the printer PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the printer
PWB.
harness
of the printer PWB and the MCU
PWB.
Check grounding of the machine.
Check the ROM of the printer
PWB.
F9
88
Check
And
Remedy
And
Remedy
Check the connectors
and harness
of the Printer PWB and
the MCU PWB.
Check grounding of the
machine.
Check the ROM of the
Printer PWB.
and harness
of the Printer PWB and
the MCU PWB.
Check grounding of the
machine.
Check the ROM of the
Printer PWB.
Copier Trouble Code List
Version 2.0
Issue 05/00
18
SHARP ELECTRONICS (UK) LTD
COPIER TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Fax Error codes
TRANSMISSI
ON ERROR
ON ERROR
RECEPTI
ON
ERROR
ON
ERROR
E-0
Able to recognise handshake signal,
but it has errors. (The bit stream after
flag has some error)
but it has errors. (The bit stream after
flag has some error)
E-0
Able to recognise handshake signal, but it has
errors. (The bit stream after flag has some
error)
errors. (The bit stream after flag has some
error)
E-1
Cannot recognise the handshake
signal from the receiver side.
(*NFS/DIS)
signal from the receiver side.
(*NFS/DIS)
E-1
Line disconnected during reception.
(*NSS/DCS)
(*NSS/DCS)
E-2
Line disconnected during transmission.
(*CFR)
(*CFR)
E-2
Cannot recognise the handshake signal from
the transmitter side. (*NSC/DTC)
the transmitter side. (*NSC/DTC)
E-3
Line disconnected after modem speed
fall back. (*FTT)
fall back. (*FTT)
E-3
Cannot recognise the last handshake signal
from the transmitter side. (*EOP)
from the transmitter side. (*EOP)
E-4
Line disconnected during multi-page
transmission. (*MCF)
transmission. (*MCF)
E-4
Cannot recognise the handshake signal for
next page from the transmitter side in the case
of mode change. (*EOM)
next page from the transmitter side in the case
of mode change. (*EOM)
E-5
Not defined
E-5
Cannot recognise the handshake signal for
next page from transmitter side. (*MPS)
next page from transmitter side. (*MPS)
E-6
Cannot recognise the handshake
signal for next page at
receiver side. (*RTN/RTP)
signal for next page at
receiver side. (*RTN/RTP)
E-6
Not defined
E-7
"Disconnect signal" is received at
transmitter side. (**DCN)
transmitter side. (**DCN)
E-7
"Disconnect signal" is received at receiver
side. (**DCN)
side. (**DCN)
E-8
Error was not corrected after the
predetermined number of retries
because of an error in a part of a page.
(*PPR)
predetermined number of retries
because of an error in a part of a page.
(*PPR)
E-8
Error occurred upon completion of reception of
all pages. (*PPS-EOP)
all pages. (*PPS-EOP)
E-9
Not defined
E-9
Error occurred when mode was changed or
transmission/reception switching was
performed. (*PPS-EOM)
transmission/reception switching was
performed. (*PPS-EOM)
E-10
Not defined
E-10
Error occurred during partial page or physical
page reception. (*PPS-MPS/NULL)
page reception. (*PPS-MPS/NULL)
E-11
Not defined
E-11
Not defined
E-12
Error occurred just after fall-back
(*CTR)
(*CTR)
E-12
Error occurred during or just after fallback.
(*CTC)
(*CTC)
E-13
Error occurred after a response to a
retransmission end command was
received. (*ERR)
retransmission end command was
received. (*ERR)
E-13
Error occurred after retransmission end
command was received. (*EOR)
command was received. (*EOR)
Fax Simulation
Version 2.0
Issue 05/00
19
SHARP ELECTRONICS (UK) LTD
COPIER TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Entering Fax simulation mode from the Fax Panel
Step
Procedure
Operation
1
Press Function, 9,*,8,#,7
ROM version is displayed on LCD
2
Press Enter
Fax enters simulation mode
3
Press or to select mode
Each mode is displayed sequentially
4
Press Enter
The mode is determined
5
Selected mode actuates
Actuation
Entering Fax simulation mode from the Copier Panel
1
Press Clear, Exposure, Clear
Exposure
Exposure
Enter simulation mode
2
Enter 66
66 is displayed
3
Press Start Key
The Copier exits SIM & the Fax enters SIM mode
Then follow Steps 3,4 and 5 as shown previously.
Function List.
Mode
#
Mode
Details of Function
LCD Display
01
Soft Switch
Setting
Soft switch select & set up (SW1 to SW 30)
01:SOFT
SWITCH
SWITCH
02
Soft Switch
Clear
Used to clear Soft Switch set up
02:SOFT SW
CLEAR
03
ROM/RAM
Check
Checks RAM read/write & ROM check sum
03:ROM/RAM
CHECK
04
Signal Send
Mode
Used to send various signals to the line
04:SIGNAL SEND
10
Image Memory
Clear Mode
Used to clear the Image Data Memory
(DRAM)
10:IMAGE MEM
CLEAR
14
Dial Test-Pulse
Dial Pulse test mode at 10 PPS
14:DIAL TEST 10
PPS
16
Dial Test-Tone
Dial Test with DTMF
16:DIAL TEST
TONE
21
Soft Switch Mode
Print Out
Used to print the current Soft Switch Set Up.
21:PRINT SOFT
SW
42
Fax Panel Check
Used to check Keys & LED's on the Fax
Panel
42:FAX PANEL
TEST
43
Signal Detect
Used to detect signals on the line
43:SIG.DETECT
44
Long Distance
Communication
Select
Used to specify the other party Fax Numbers
Registered in the one touch/speed dial
44:LONG DIST
COMM
Fax Simulation
Version 2.0
Issue 05/00
20
SHARP ELECTRONICS (UK) LTD
COPIER TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Soft Switches
THE FOLLOWING CHART SHOWS THE MOST FREQUENTLY CHECKED /ADJUSTED SOFT
SWITCHES.
A MORE COMPREHENSIVE LIST CAN BE FOUND IN THE SERVICE MANUAL.
SWITCHES.
A MORE COMPREHENSIVE LIST CAN BE FOUND IN THE SERVICE MANUAL.
SW
No
Bit
No
Item
Soft switch setting and function
Factory
setting
3
4
5
4
5
Maximum Modem Speed in
Reception
Used to limit the maximum reception
speed of modem
1
1
0
1
0
1
6
7
8
7
8
Maximum Modem Speed in
Sending
Used to limit the maximum sending speed
of
Modem
1
1
0
1
0
1
2
3
4
2
3
4
Silent detection threshold
value
Used to set the threshold value of silent
detection
in answering and recording mode
1
0
0
0
0
0
0
2
5
6
7
8
6
7
8
Silent detection start time
Used to set the silent detect start time in
the answering and recording mode
0
1
0
1
1
0
1
1
2
3
4
2
3
4
CNG Detection threshold
value
(Auto & Manual mode)
Used to set the threshold value of CNG
signal
detection
0
1
1
1
1
1
1
3
5
6
7
8
6
7
8
CNG detection threshold
value (A.M.Mode)
Used to set the required number of times
of CNG detection for recognition of CNG
on time.
0
0
1
1
0
1
1
1
2
2
Silent detection end time
Used to set the silent detection end time in
answering and recording mode
0
1
1
4
3
4
4
CNG detection amount
1
0
0
4
5
5
Line monitor
When enabled, line sound under Fax
session can be heard.
0
0
0
6
Protocol monitor (LCD)
When enabled, the signal name is
displayed on the LCD in real time.
1 : on --- 0 : off
0
5
7
8
8
Protocol monitor (Report)
When enabled, Fax send/receive
communication is provided
0
0
0
6
8
Busy tone detection
Used to set Busy Tone Detect to On/Off
1 : on --- 0 : off
1
27
7
Telephone line kind
Selects the kind of telephone line
1 : tone --- 0 : pulse
1
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