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If you get poor quality as a result of scanning a job, and you cannot improve the quality by changing preferences, refer 
to the check list shown below.

Check your original before scanning. If any dust 

sticks to the original, you cannot obtain a clean 

result. In addition, make sure that the original table 

is also clean.

Make sure that the value for the "Resolution" setting 

in the scanner driver satisfies the requirement of the 

set original.

Reference:

If you are scanning with a TWAIN-compliant 

application and are using "Mono 2 gradation (no 

Green)","Mono 2 gradation (no Red)" or "Mono 2 

gradation (no Blue)" mode, make sure that a 

suitable value is specified for the "B/W Threshold" 

setting. A larger threshold value makes your output 

darker, whilst a small threshold value makes it 

lighter. To adjust the threshold automatically, click 

the "Auto Threshold" button on the "Image" tab of 

the "Custom Settings" screen.

If you are scanning with a TWAIN-compliant 

application and the resulting image has unsuitable 

brightness or contrast (for example it is too bright), 

activate the "Auto Brightness/Contrast Adjustment" 

setting on the "Main" tab of the 

adjust the brightness and the contrast viewing the 

scanned output image on the screen.

If you are scanning with a WIA-compliant 

application or the "Scanner and Camera Wizard", 

click  

 or 

the 

, and adjust the 

brightness and contrast in the screen that appears.

If you are using a TWAIN-compliant application and 

the back side of the original appears faintly in the 

preview image, try adjusting the Brightness and 

Contrast settings.

Click the 

Preview screen to change to the Brightness/

Contrast screen, and adjust the "Brightness" and 

"Contrast" values. A preview of the image using the 

new values appears under "After". When the image 

of the back side disappears and you can get only 

the needed image, click the "Apply" button to apply 

the new setings, and then click the "Scanning" 

button to scan the image.

If the scanned image is incorrectly positioned, refer to the check list shown below.

Place the original straight on the original table.

Reference:

Refer to "ORIGINAL PLACEMENT" in the 

Operation Manual for the detail on how to 

set the original.

Place the original on the original table in the 

direction as shown in the illustration below.

To scan from the SPF/RSPF, align the guide to the 

original as shown in the illustration below.

Align the center of the original with (    ) mark.

Align the guide to the original.

If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power 
source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.

If you are using Windows 98/Me/2000 and your application 

is not TWAIN compliant, the application cannot acquire 

images. Use an application that is TWAIN compliant, such 

as the included Sharpdesk.

Make sure that the "SHARP Personal MFP series" or "WIA-

SHARP AL-XXXX" is selected on your application.

Setting a large area with full color together with a high 

resolution setting, makes the data size large, resulting in 

extended scanning times. It is recommended to set the 

scanning preferences depending on the type of original to 

be scanned, i.e., Text, Text/Graphics, Photograph, Color, 

Black & White.

Your computer may not have enough available memory to hold 

the document you want to scan. Lower the scan resolution.

Neither printing nor scanning jobs can be sent to the unit 

from your computer during the specified period of program 

timeout after copying.

To send a printing or scanning job immediately, press the 

clear 

(

) 

key

 

on the unit twice to clear all the settings for 

the unit.

Reference:

For more detail, refer to "USER 

PROGRAMS" in the Operation Manual.

When multiple originals are loaded in the SPF/RSPF, it 

depends on your application whether only one original can 

be scanned in a single operation, or whether multiple 

originals can be scanned. Check which is possible in your 

application. (Sharpdesk allows multiple originals to be 

scanned in a single operation.)

The operating systems that support the unit's scanner driver 

are Windows 98/Me/2000/XP.

Only the USB interface can be used for the unit's scanning 

function. Make sure the unit is connected to your computer 

with a USB cable. If the unit was connected to your 

computer with a parallel cable when you installed the 

SHARP Personal MFP series software, uninstall the 

SHARP Personal MFP Series software. Refer to 

"INSTALLING THE SOFTWARE" in the Operation Manual 

for the order of installation of the SHARP Personal MFP 

series software and connection of the USB cable, and 

reinstall the SHARP Personal MFP series software.

If normal scanning still cannot be performed even after 

confirming the items on the above check list, delete SHARP 

Personal MFP series software and then reinstall it.

Reference:

If printing or scanning is not possible, or Button Manager does not function correctly, check the items in "

". If you still cannot solve the problem, follow the steps below to uninstall SHARP 

MPersonal MFP series software (MFP driver (printer driver/scanner driver), Button Manager), and then reinstall it.

Panel".
On Windows 95/98/Me/NT 4.0/2000, click the "Start" 

button, select "Settings", and then click "Control Panel".

Click "Add or Remove Programs".
On Windows 95/98/Me/NT 4.0/2000, double-click the 

"Add/Remove Programs" icon.

The following dialog box will open.

Delete the "SHARP MFP driver" and the "SHARP Button 

Manager" from the list of applications. For more 

information, refer to your operating manual or to the help 

files for your operating system.

Restart your computer.
The deletion of the MFP driver and Button Manager is 

completed when you restart your computer. If you wish to 

reinstall, follow the instructions in "INSTALLING THE 

SOFTWARE" in the Operation Manual.