Sharp AL-1255 (serv.man21) User Manual / Operation Manual ▷ View online
INDEX
CONTENTS
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If the MFP driver cannot be installed under Windows 2000/XP, check your computer's settings according to the following
procedure.
procedure.
1
Click the "start" button, and then click "Control
Panel".
On Windows 2000, click the "Start" button, select
On Windows 2000, click the "Start" button, select
"Settings", and then click "Control Panel".
2
Click "Performance and Maintenance", and then
click "System".
On Windows 2000, double-click the "System" icon.
On Windows 2000, double-click the "System" icon.
3
Click the "Hardware" tab, and then click the "Driver
Signing" button.
The following dialog box will open.
The following dialog box will open.
4
Check the "What action do you want Windows to
take?" ("File signature verification" on Windows
2000).
If the option "Block" has been selected for your
computer, then the MFP driver will not be installable.
Select the option "Warn" and then install the MFP driver
as explained in "INSTALLING THE SOFTWARE" in the
Operation Manual.
Failed to Install the MFP Driver (Windows 2000/XP)
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If print output is faint, uneven or smeared, follow the steps listed below.
CHECK1
Has the printer driver been specified to suit
both paper and the print job?
both paper and the print job?
You can select "Draft", "Normal" or "Photo" for the
print quality in the "Advanced" tab of the printer
driver setup screen. When "Photo" is selected, you
can click the "Image Adjustment" button and adjust
the brightness and contrast in the dialog box that
appears. Adjust these settings appropriately for
your print data and try printing again.
Reference:
Printer Driver Settings
CHECK2
Is the paper curled?
If the paper is curled, straighten it up and set it in
the unit again.
CHECK3
Is the paper too thick or too thin?
Only paper weighing from 60 to 80g/m
2
can be
used in the paper tray. Only paper weighing from 52
to 128g/m
2
can be used in the multi-bypass tray
and single bypass.
CHECK4
Is it near time to replace the TD cartridge or
drum cartridge?
drum cartridge?
When it is near time to replace the TD cartridge or
drum cartridge, the TD cartridge replacement
required ( ) indicator or drum cartridge
replacement required ( ) indicator will light
steadily on the unit operation panel. When it is time
to replace either cartridge, the indicator will blink.
Replace the cartridge and try printing again.
Reference:
See "TD CARTRIDGE REPLACEMENT",
"DRUM CARTRIDGE REPLACEMENT"
and "ABOUT SUPPLIES AND OPTIONS"
in the Operation Manual.
CHECK5
Did you set sufficient margins in the paper
settings of your application?
settings of your application?
If the margins are set outside of the quality
guaranteed area, smudges or smears may appear
at the upper and lower edges of the paper.
When selecting the paper settings in the
application, set the margins from the top, bottom,
left and right edges of the paper to 4 mm.
Faint, Uneven or Smeared Print Output
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If a document is printed skewed or partly off the paper, follow the steps listed below.
CHECK1
Is the paper size loaded in the tray the same
as that specified in the printer driver?
as that specified in the printer driver?
Check if the "Paper Size" options suit the size of the
paper loaded in the tray.
If the "Fit To Page" setting is activated, make sure
that the paper size selected from the drop-down list
of the "Fit To Paper Size" option is the same as the
size of the loaded paper.
CHECK2
Is the orientation of document setting
correct?
correct?
Click the "Paper" tab in the printer driver setup
screen, and verify if the "Image Orientation" option
is set to your requirements.
CHECK3
Is the paper loaded correctly?
If a document is physically damaged when it is
output or the image is skewed on the paper, discard
the damaged sheet, reinsert the paper supply and
print again. Insert the paper so that there is no
visible space between the paper and the paper
guides.
Reference:
See "LOADING PAPER" in the Operation
Manual for more details on inserting paper.
CHECK4
Did you correctly specify the margins for the
application in use?
application in use?
Check the layout of the document margins and the
paper size settings for the application you are
using. Also check if the print settings are specified
correctly to suit the paper size.
Reference:
Faint, Uneven or Smeared Print Output
Characters or Graphics are not Printed in Correct Position
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If nothing prints even when the unit is turned on, please wait a few moments. The unit needs a longer time to process
intricate data. If the unit still does not print, refer to the check list below.
intricate data. If the unit still does not print, refer to the check list below.
CHECK1
Has a paper jam occurred?
When the misfeed ( ) indicator blinks or (
)
blinks in the display, the unit will stop because of a
misfeed.
Remove the jammed paper as explained in
"MISFEED REMOVAL" in the Operation Manual.
CHECK2
Is the ON LINE indicator off?
The ON LINE indicator on the operation panel turns
off while the unit is used for copying. Scanning and
printing is not possible at this time. When copying is
finished, the ON LINE indicator will turn on after the
set auto clear time elapses, and the unit will be
ready for scanning and printing. You can also press
the clear (
) key twice or press the ON LINE key
to make the unit ready for scanning or printing.
CHECK3
Is your unit selected correctly in the current
application for the print job?
application for the print job?
When choosing "Print" from the "File" menu located in
applications, be sure you have selected "SHARP AL-
XXXX" printer displayed in the "Print" dialog box.
CHECK4
Has the printer driver been installed
properly?
properly?
Check if the printer driver has been installed, following
the steps listed below.
1
Click the "start" button, click "Control Panel",
click "Printers and Other Hardware", and then
click "Printers and Faxes".
On Windows 95/98/Me/NT 4.0/2000, click the "Start"
button, select "Settings" and then click "Printers".
2
Check if the "SHARP AL-XXXX" printer driver
icon is shown.
If you still cannot print after confirming the "SHARP
AL-XXXX" printer driver icon, the printer driver may
not have been installed correctly. In this case, delete
SHARP Personal MFP series software and then
reinstall it.
Reference:
Uninstalling SHARP Personal MFP Series
Software
Check here.
Nothing Prints
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