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This screen allows you to specify the general LAN settings.

MONITOR NAME
Specify a name for this monitor as it should appear on the 

Internet Explorer screen.
AUTO LOGOUT TIME
Specify the time (in minutes) to elapse before automatically 

disconnecting this monitor from the network. 

Specify in minutes from 1 to 65535. A value of ‘0’ will disable 

this function. 
DATA PORT
Specify the TCP port number to use for exchanging data with 

the monitor. 

Specify a value from 1025 to 65535.
SEARCH PORT
Specify the port number to use when searching for this 

monitor. 

Specify a value from 1025 to 65535.
INSTALLATION INFORMATION (NAME/LOCATION)
Specify the information to display for this monitor in the 

Internet Explorer window.

TIPS

•  The MONITOR NAME can be up to 16 alphanumeric 

characters or symbols. 

•  Enter up to 50 characters in the NAME field in the 

INSTALLATION INFORMATION.

•  Enter up to 100 characters in the LOCATION field in the 

INSTALLATION INFORMATION.

This screen allows you to configure the e-mail sent periodically 

or when the monitor has an error.

The settings depend on the configuration of your LAN. Ask 

your LAN administrator for details. 

SMTP SERVER
Specify the SMTP server address for sending e-mail. 

*  When using a domain name, make sure to specify the 

DNS server as well. (See page 32.)

ORIGINATOR E-MAIL ADDRESS
Specify the e-mail address for this monitor. 

This address becomes the e-mail address of the originator. 
ORIGINATOR NAME
Specify the name for the originator. 

This name appears in the “Originator Name” field of the 

e-mail.
AUTHENTICATION
Specify the authentication method to use when sending 

e-mail. 
POP SERVER
If the “AUTHENTICATION” method is “POP before SMTP”, 

specify the POP server address. 
ACCOUNT NAME / PASSWORD
If the “AUTHENTICATION” method is “POP before SMTP”, 

specify the account name and password to connect to the 

POP server.  

TIPS

•  You can enter up to 64 alphanumeric characters or symbols 

for the ORIGINATOR E-MAIL ADDRESS, ORIGINATOR 

NAME, ACCOUNT NAME, and PASSWORD. 

•  The SMTP SERVER and POP SERVER can be up to 64 

characters. 

The following characters can be used: a-z, A-Z, 0-9, - , .

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This screen allows you to specify the recipients of the e-mail 

sent periodically or when the monitor has an error.

RECIPIENT E-MAIL ADDRESSES
Specify the e-mail addresses to send error notification e-mail 

to.
CONDITION
Specify the conditions to send mails. 

When you check PERIODICAL, specify the date and time to 

send the mails in the PERIODICAL setting.
CONFIRMATION
Sends test e-mail.

This allows you to confirm that the e-mail settings are 

configured properly.
Attach the log file to a TEMPERATURE/HARDWARE error

e-mail
When this option is checked, a log is added to the mail which 

notifies a temperature or status error.

TIPS

•  The RECIPIENT E-MAIL ADDRESSES can be up to 64 

alphanumeric characters or symbols. 

When PERIODICAL for CONDITION of MAIL (RECIPIENT) is 

checked, set the date and time to send the mail.

DAY OF THE WEEK
Specify the day of the week to send the periodical mails.
TIME
Specify the time of the day to send the periodical mails.

Caution

•  Do not turn off the main power when you set to send the 

periodical mails.

•  Specify the correct date and time. (See page 11.)  

If the date and time settings are incorrect, the periodical 

mail is not sent properly.

•  Regularly confirm that the specified date and time is 

correct.

•  When LOW POWER is selected for STANDBY MODE, 

periodical mails will not be sent in standby mode.

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You can configure settings related to SNMP.

SNMP SETTING
Set whether to enable or disable SNMP.
VERSION
Set the version of the SNMP to be supported.
COMMUNITY NAME 1 to 3
Set the name of the community required for the access.
USER 1 to 3
Set the user name, password, authentication method and 

other options required for access.
TRAP SETTING
Set whether to enable or disable the trap function.

When this function is enabled, a trap will be sent when the 

monitor is turned on.
TRAP SETTING OF AUTHENTICATION ERROR
Set whether the trap function sends a notification when 

authentication fails.
TRAP ADDRESS & PORT
Set the destination address and port number of the 

notification sent by the trap function.

Caution

•  After you set SNMP, click [Switch the main power of 

monitor off and on now.] or turn off the monitor and then 

turn it on again with the main power switch. When the 

monitor restarts, wait about 30 seconds and then start the 

next operation.

•  If the IP address is changed while the SNMP function is 

operational, turn off the monitor and then turn it on again 

with the main power switch.

TIPS

•  Depending on the SNMP settings, a short delay may occur 

before the SNMP is usable. (About 2 minutes)

•  Up to 16 alphanumeric letters and symbols can be used for 

the community name, user name and password.

You can display a specific URL in the URL INFORMATION 

field on the INFORMATION screen when an error occurs in 

the monitor. (See page 31.)

URL INFORMATION
Enter the URL to display on the INFORMATION screen when 

an error occurs on the monitor.

Up to 64 alphanumeric characters or symbols can be used.
CONDITION
Specify the condition to display the URL.
CONFIRMATION
The home page of the specified URL is displayed.

You can check whether the URL you entered is correct.

TIPS

•  It is also possible to specify the message text, such as the 

name of a contact or a telephone number, to be displayed 

instead of the linked URL.

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If you are experiencing any problem with your display, before 

calling for service, please review the following troubleshooting 

tips.
There is no picture or sound.

•  Is the power cord disconnected?

•   Is the main power switch off?

•   Is the monitor in standby mode (the power LED illuminating 

in orange)?

•   Make sure correct input mode is selected. (See page 5.)

•   If any external equipment is connected, make sure the 

equipment is operating (playing back).

•  Are the batteries inserted with polarity (+,-) aligned? (See 

Operation manual.)

•   Are the batteries exhausted?

•   Point the remote control unit toward the remote control 

sensor.

•   Is the menu display hidden or is operation disabled? (See 

page 16.)

•   Is the PN-ZR01 remote control sensor box disconnected?

•   If the main unit is connected to multiple monitors, is the  

RS-232 cable disconnected? Has the ID No. been set?

•  Are audio cables connected properly?

•  Make sure audio cables for external speakers are 

connected properly: left and right cables may be reversed 

or one of the two cables may not be connected.

•  Check the setting of BALANCE for AUDIO menu. (See 

page 10.)

•  Is the sound muted?

•  Make sure the volume is not set to minimum.

•  Are audio cables connected properly?

•  Is the setting of AUDIO SELECT on the OPTION menu 

correct? (See page 11.)

•  The signal may be incompatible.

•  Try the automatic screen adjustment when the PC D-sub 

input terminal or PC RGB input terminals are used.

•  Is the setting for HDMI of INPUT SELECT on the OPTION 

menu correct? (See page 11.)

•  Is the HDMI cable HDMI standard compliant? The monitor 

will not work with cables that are not standard compliant.

•  Is the input signal compatible with this monitor? (See pages 

39 to 40)

•  Is the setting for DVI of INPUT SELECT on the OPTION 

menu correct? (See page 11.)

•  Is the input signal compatible with this monitor? (See pages 

39 to 40)

•  Turn off the power to the connected equipment and then 

turn the power on again.

•  If the monitors are connected in a daisy chain, turn off the 

power to all the monitors connected in a daisy chain and 

then turn the power on again.

•  Is the setting for BNC of INPUT SELECT on the OPTION 

menu correct? (See page 11.)

•  Is the input signal compatible with this monitor? (See pages 

39 to 40)

•  Load noises from outside may be interfering with normal 

operation. Turn off the power and turn it on after waiting at 

least 5 seconds, and then check the operation.

•  When the AUTO INPUT CHANGE is ON and no signal 

is present in a selected input mode, the AUTO INPUT 

CHANGE automatically changes the selected mode to a 

mode where a video signal is present.

  The input mode may change in the following cases:

- When a computer is in standby mode.

- When video play is stopped with a playback device.

•   Hardware has a problem. Turn off the monitor and request 

repair from your SHARP dealer. 

(When STATUS ALERT is set to OSD & LED. This varies 

depending on the setting.)

•   When the internal temperature of the monitor rises 

excessively, the brightness of the backlight automatically 

decreases in order to prevent a further temperature rise. If 
you attempt to use 

 

 to adjust the brightness while 

the monitor is in this state, “AUTO DIMMING” is displayed 

and you cannot change the brightness.

•   Remove the cause of the excessive temperature rise.

•   You may occasionally hear a cracking sound from the 

monitor. This happens when the cabinet slightly expands 

and contracts according to change in temperature. This 

does not affect the monitor’s performance.

•   When the internal temperature of the monitor rises 

excessively, the brightness of the backlight decreases 

automatically in order to prevent high-temperature-

related problems. When this occurs, “TEMPERATURE” is 

displayed on the screen and the Power LED flashes red 

and green alternately. (When TEMPERATURE ALERT is 

set to OSD & LED. This varies depending on the setting.)

•   If the internal temperature rises further, the monitor 

automatically enters standby mode. (The Power LED 

continues flashing red and green alternately.) 

•   Remove the cause of the excessive temperature rise.

-  If the monitor enters standby mode due to a rise in 

temperature, to return to normal display, turn the power 

switch off and then back on again. The monitor, however, 

will enter standby mode again if the cause of the 

temperature rise is not eliminated.

-  Check whether the monitor is placed at a location where 

a quick rise in temperature is likely. Internal temperature 

rises quickly if the vents on the monitor are blocked.

-  Internal temperature rises quickly if dust accumulates 

inside the monitor or around the vents. Remove dust if 

possible. Ask Sharp dealer about removing internal dust.