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This screen allows you to specify the recipients of the e-mail

sent periodically or when the monitor has an error.

RECIPIENT E-MAIL ADDRESSES
Specify the e-mail addresses to send error notification e-mail

to.
CONDITION
Specify the conditions to send mails. 

When you check PERIODICAL, specify the date and time to

send the mails in the PERIODICAL setting.
CONFIRMATION
Sends test e-mail.

This allows you to confirm that the e-mail settings are

configured properly.
Attach the log file to a TEMPERATURE/HARDWARE error 

e-mail.
When this option is checked, a log is added to the mail which

notifies a temperature or status error.

TIPS

•  The RECIPIENT E-MAIL ADDRESSES can be up to 64

alphanumeric characters or symbols. 

When PERIODICAL for CONDITION of MAIL (RECIPIENT) is

checked, set the date and time to send the mail.

DAY OF THE WEEK
Specify the day of the week to send the periodical mails.
TIME
Specify the time of the day to send the periodical mails.

Caution

•  Do not turn off the main power when you set to send the

periodical mails.

•  Specify the correct date and time. (See page 26.)  

If the date and time settings are incorrect, the periodical 

mail is not sent properly.

•  Regularly confirm that the specified date and time is

correct.

•  When LOW POWER is selected for STANDBY MODE,

periodical mails will not be sent in standby mode.

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You can configure settings related to SNMP.

SNMP SETTING
Set whether to enable or disable SNMP.
VERSION
Set the version of the SNMP to be supported.
COMMUNITY NAME 1 to 3
Set the name of the community required for the access.
USER 1 to 3
Set the user name, password, authentication method and 

other options required for access.
TRAP SETTING
Set whether to enable or disable the trap function.

When this function is enabled, a trap will be sent when the

monitor is turned on.
TRAP SETTING OF AUTHENTICATION ERROR
Set whether the trap function sends a notification when

authentication fails.
TRAP ADDRESS & PORT
Set the destination address and port number of the 

notification sent by the trap function.

Caution

•  After you set SNMP, click [Switch the main power of

monitor off and on now.] or turn off the monitor and then

turn it on again with the main power switch. When the

monitor restarts, wait about 30 seconds and then start the

next operation.

•  If the IP address is changed while the SNMP function is

operational, turn off the monitor and then turn it on again 

with the main power switch.

TIPS

•  Depending on the SNMP settings, a short delay may occur

before the SNMP is usable. (About 2 minutes)

•  Up to 16 alphanumeric letters and symbols can be used for

the community name, user name and password.

You can display a specific URL in the URL INFORMATION

field on the INFORMATION screen when an error occurs in

the monitor. (See page 46.)

URL INFORMATION
Enter the URL to display on the INFORMATION screen when

an error occurs on the monitor.

Up to 64 alphanumeric characters or symbols can be used.
CONDITION
Specify the condition to display the URL.
CONFIRMATION
The home page of the specified URL is displayed.

You can check whether the URL you entered is correct.

TIPS

•  It is also possible to specify the message text, such as the

name of a contact or a telephone number, to be displayed 

instead of the linked URL.

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If you are experiencing any problem with your display, before 

calling for service, please review the following troubleshooting 

tips.
There is no picture or sound.

•  Is the power cord disconnected? (See page 14.)

•  Is the main power switch off? (See page 16.)

•  Is the monitor in standby mode (the power LED illuminating

in orange)? (See page 16.)

•  Make sure correct input mode is selected. (See page 21.)

•  If any external equipment is connected, make sure the

equipment is operating (playing back).

•  Are the batteries inserted with polarity (+,-) aligned? (See

page 15.)

•  Are the batteries exhausted?

•  Point the remote control unit toward the monitor’s remote

control sensor. (See page 15.)

•  Is the menu display hidden or is operation disabled? (See

page 31.)

•  Are audio cables connected properly? (See pages 12 to

13.)

•  Make sure audio cables for external speakers are

connected properly: left and right cables may be reversed 

or one of the two cables may not be connected. (See page

13.)

•  Check the setting of BALANCE for AUDIO menu. (See

page 25.)

•  Is the sound muted?

•  Make sure the volume is not set to minimum.

•  Are audio cables connected properly?

•  Is the setting of AUDIO SELECT on the OPTION menu

correct? (See page 26.)

•  Is the setting of SPEAKER SELECT on the SETUP menu

correct? (See page 26.)

•  The signal may be incompatible.

•  Try the automatic screen adjustment when the PC D-sub

input terminal or PC RGB input terminals are used.

•  If the top and bottom of the image are not horizontally

aligned, set TOUCH PANEL MODE on the OPTION menu

to OFF.

•  Is the setting for HDMI of INPUT SELECT on the OPTION

menu correct? (See page 26.)

•  Is the HDMI cable HDMI standard compliant? The monitor

will not work with cables that are not standard compliant.

•  Is the input signal compatible with this monitor? (See page

55.)

•  Is the setting for DVI of INPUT SELECT on the OPTION

menu correct? (See page 26.)

•  Is the input signal compatible with this monitor? (See page

55.)

•  Turn off the power to the connected equipment and then

turn the power on again.

•  If the monitors are connected in a daisy chain, turn off the

power to all the monitors connected in a daisy chain and 

then turn the power on again.

•  Is the setting for BNC or D-SUB of INPUT SELECT on the

OPTION menu correct? (See page 26.)

•  Is the input signal compatible with this monitor? (See page

55.)

•  Load noises from outside may be interfering with normal

operation. Turn off the power and turn it on after waiting at 

least 5 seconds, and then check the operation.

•  When the AUTO INPUT CHANGE is ON and no signal

is present in a selected input mode, the AUTO INPUT 

CHANGE automatically changes the selected mode to a

mode where a video signal is present.

  The input mode may change in the following cases:

- When a computer is in standby mode.

- When video play is stopped with a playback device.

•  Is the USB cable connected properly? (Touch Panel Driver

Operation Manual)

•  Has the touch panel driver been installed? (Touch Panel

Driver Operation Manual)

•  Has the pen tip of the touch pen become worn? Replace

the pen tip. (See page 20.)

•  Is the battery inserted in the wrong orientation (+, -) in the

touch pen? (See page 18.)

•  Is the touch pen battery exhausted?

•  Is the screen exposed to direct sunlight or other strong

light? The touch panel uses infrared rays and thus may not 

operate correctly.

•  Is there an obstacle between the infrared transmitter/

receiver and the touch pen or your finger? An obstacle

will prevent correct operation. If your fingers or a sleeve

are too close to the screen, correct operation will not be 

possible.

•  Is the infrared transmitter/receiver dirty? Gently wipe off

any dirt with a soft cloth.

•  If the touch panel is touched with a small tip less than about

3/16 inch (4 mm) x 3/16 inch (4 mm), the touch may not

be detected by infrared and correct operation will not take 

place.

•  When starting your computer or connecting the USB cable,

do not touch the touch panel. If you touch the touch panel, 

this may be detected as an element failure in the infrared 

transmitter/receiver and incorrect operation will result.

•  Hardware has a problem. Turn off the monitor and request

repair from your SHARP dealer. 

(When STATUS ALERT is set to OSD & LED. This varies

depending on the setting.)

•  Hardware has a problem. Turn off the monitor and request

repair from your SHARP dealer.

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•  When the internal temperature of the monitor rises

excessively, the brightness of the backlight automatically 

decreases in order to prevent a further temperature rise. If 
you attempt to use 

 

to adjust the brightness while

the monitor is in this state, “AUTO DIMMING” is displayed

and you cannot change the brightness.

•  Remove the cause of the excessive temperature rise.

•  You may occasionally hear a cracking sound from the

monitor. This happens when the cabinet slightly expands 

and contracts according to change in temperature. This 

does not affect the monitor’s performance.

•  When the internal temperature of the monitor rises

excessively, the brightness of the backlight decreases 

automatically in order to prevent high-temperature-

related problems. When this occurs, “TEMPERATURE” is

displayed on the screen and the Power LED flashes red

and green alternately. (When TEMPERATURE ALERT is

set to OSD & LED. This varies depending on the setting.)

•  If the internal temperature rises further, the monitor

automatically enters standby mode. (The Power LED

continues flashing red and green alternately.)

•  Remove the cause of the excessive temperature rise.

- If the monitor enters standby mode due to a rise in

temperature, to return to normal display, turn the power 

switch off and then back on again. The monitor, however, 

will enter standby mode again if the cause of the 

temperature rise is not eliminated. (See page 8.)

- Check whether the monitor is placed at a location where

a quick rise in temperature is likely. Internal temperature

rises quickly if the vents on the monitor are blocked.

- Internal temperature rises quickly if dust accumulates

inside the monitor or around the vents. Remove dust if 

possible. Ask SHARP dealer about removing internal dust.