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Draught circulates around 
the door.

When the oven is working, air circulates within the cavity.
The door does not form an airtight seal so air may escape from the door.

Condensation forms in 
the oven, and may drip 
from the door.

The oven cavity will normally be colder than the food being cooked, and so 
steam produced when cooking will condense on the colder surface.
The amount of steam produced depends on the water content of the food 
being cooked. Some foods, such as potatoes have a high moisture content. 
Condensation trapped in the door glass should clear after a few hours.

Flashing or arcing from 
within the cavity when 
cooking.

Arcing will occur when a metallic object comes into close proximity to the 
oven cavity during cooking. This may possibly roughen the surface of the cavity, 
but would not otherwise damage the oven. 

Arcing potatoes.

Ensure  all “eyes” are removed from the potatoes and that they have been 
pierced, place directly onto the turntable or in a heat resistant flan dish or 
similar.

The display is lit but the 
control panel will not 
work when pressed.

Check the door is closed properly.

Oven cooks too slowly.

Ensure correct power level has been selected.

Oven makes a noise.

The microwave energy pulses ON and OFF during cooking/defrosting.

Outer cabinet is hot.

The cabinet may become warm to the touch - keep children away.

The display shows 
message for “DEMO 
MODE”, or the time in 
the display is counting 
down very rapidly.

Your oven may be set in Demo Mode. To cancel Demo Mode, unplug the oven 
from the socket and replug.

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The wires in the mains cable are colour coded as 
shown:
Green and yellow stripes 

= EARTH

Blue = 

Brown = 

As the colours in the mains lead of your oven 
may not correspond with the coloured marking 
identifying the terminals in your plug, connect the 
wires as described:
•  The green and yellow wire to the plug terminal 

marked E or 

 or coloured green or coloured 

green and yellow.

•  The blue wire to the plug terminal marked N or 

coloured black or coloured blue.

•  The brown wire to the plug terminal marked L or 

coloured red or coloured brown.

Make sure the terminal screws are tight and the 
cable is held securely by the cable grip where it 
enters the plug.

Like most appliances in your home, your oven must 
be connected to a single phase 230-240V, 50Hz 
alternating current supply.

If you do not make the proper electrical connections 
you might damage the oven or injure yourself. 
Neither SHARP nor the supplier will be liable if this 
happens.

•  If you are unable to resolve a problem using the 

checks covered on the last few pages, do not 
attempt to service this microwave oven 
yourself.

•  Contact the dealer or supplier from whom the 

oven was purchased in order to obtain service. 
Where this is not possible, please contact 
the SHARP Customer Information Centre.
Telephone: 08705 274277 (office hours).

•  For general information and assistance with oven 

queries, please contact our

  Customer Information Centre:
 U.K.: 

08705 274277 (office hours)

  Ireland:  01 676 0648 (office hours)
  Website: www.sharp.co.uk/customersupport
•  Replacement accessories may be obtained from 

our main parts distributor: 

  Willow Vale Electronics Ltd.
  Telephone: 0121 766 5414

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96

Sharp Electronics (UK) Ltd. (“Sharp”) guarantees that for a period of 12 months from the date of purchase 
the enclosed product will be free from defects in materials and workmanship. Sharp agrees to provide for the 
repair or, at its option, the replacement of a defective product. Sharp reserves the right to replace defective 
parts, or the product, with new or refurbished items. Items that are replaced become the property of Sharp.

To benefit from this guarantee, any fault that occurs must be notified to Sharp, or its appointed Service 
Facility, within one year from the date the product was purchased. Proof of purchase, such as a receipt or 
invoice, must be provided.

If the product is exchanged, the replacement shall be covered by the unexpired portion of the original 
guarantee.

In the unlikely event of the product requiring repair, please contact the supplier from whom it was purchased. 
Where this is not possible, please contact an appointed Service Facility. Details of Service Facilities appointed 
by Sharp can be obtained from www.sharp.co.uk/customersupport/service or by contacting the Sharp 
Customer Information Centre whose details are given below.

This guarantee shall only apply to faults that are due to inferior workmanship or materials. It does not cover 
faults or damage caused by accident, misuse, fair wear and tear, neglect, tampering with the product, or repair 
other than by a Service Facility appointed by Sharp.

The product is intended for private domestic use only. The guarantee will not apply if the product is used in 
the course of a business, trade or profession.

The guarantee does not cover:
•  Glass/ceramic turntables, as they can be damaged by handling/cleaning methods.
•  Faults resulting from inadequate cleaning. Regular cleaning is required to prevent a build up of food residue 

that can also affect the performance of the product.

•  Carriage costs to or from the repair centre.

No person has any authority to vary the terms or conditions of this guarantee. 

This guarantee is offered as an additional benefit to your statutory rights, and does not affect these rights in 
any way.

You may not transfer your rights or obligations under this warranty to anyone else.

If you have any difficulty operating the product, or would like information on other Sharp products, please 
telephone the Sharp Customer Information Centre on the number given below.

Website: www.sharp.co.uk/customersupport

Telephone: 

08705 274277 (01 676 0648 in Southern Ireland)

Sharp Electronics (UK) Ltd is a company registered in England under number 965877

whose registered office is at

4 Furzeground Way, Stockley Park, Uxbridge, Middlesex, UB11 1EZ.

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AC Line Voltage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Single phase 230-240V, 50Hz

Power Consumption:

Microwave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.55kW
Grill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.85kW
Convection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.85kW
Microwave/Grill  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.95kW
Microwave/Convection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.95kW

 

Off Mode (Energy Save Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . less than 0.5W

Input Current:

Microwave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.7A

Output Power:

Microwave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 900W (IEC 60705)
Grill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1400W
Convection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1400W

MAFF Heating Category  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E

Microwave Frequency  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2450MHz

 (Group 2/Class B)

*

Outside Dimensions:

R-959M-A:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550(W) x 368(H) x 537(D)mm
R-98STM-AA:  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550(W) x 368(H) x 535(D)mm

Cavity Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375(W) x 272(H) x 395(D)mm **

Oven Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 litres **

Cooking uniformity  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turntable diameter 362mm

Weight  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Approx. 23kg

*  This Product fulfils the requirement of the European standard EN55011.
 

In conformity with this standard, this product is classified as group 2 class B equipment.

 

Group 2 means that the equipment intentionally generates radio-frequency energy in the form of 
electromagnetic radiation for the heat treatment of food.

 

Class B equipment means that the equipment is suitable to be used in domestic establishments.

**  Internal capacity is calculated by measuring maximum width, depth and height.
 

Actual capacity for holding food is less.

As part of a policy of continuous improvement, we 
reserve the right to alter design and specifications 
without notice.

No part of this publication may be reproduced, 
stored in a retrieval system or transmitted in any 
form, electronic, mechanical, photocopying, recording, 
translating or other means without prior permission 
from SHARP Electronics (U.K.) Ltd.

The illustrations, technical information and data 
contained in this publication are, to our best 
knowledge, correct at the time of going to print. 
The right to change specifications, at any time, 
without notice, is reserved as part of our policy of 
continuous development and improvement.

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