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The existing POS software has a built in loyalty system. This system has now been

enhanced to allow Real Time operation allowing the redemption of values allowed by

Back Office Software. Card Balance checking has also been introduced.

1.

A new function (Function 78 - Loyalty Check)

2.

In FM under System Parameters as before Loyalty needs to be set to Yes

3.

As before it is necessary to set in Till Parameters in FM to select Auto Loyalty

Yes/No

4.

Payment Method 14 in Payment Types is now set to Loyalty Redemption. It

should NOT be set as Compulsory Tender

5. 

Settings have been added to S2001.INI as follows :-

REM **********************LOYALTY LINK START****************************

REM ======STANDARD LOYALTY SYSTEM=======
REM THIS VARIABLE SETS THE LOCATION THAT THE MACHINE SENDS ITS LOYALTY
REM LOG IF THIS FLAG IS NOT SET TO C:\nnn or D:\nnn THEN EOD
REM CONSOLIDATION WILL NOT OCCUR

REM N.B ALL MACHINES ON THE SYSTEM MUST BE SET THE SAME

REM ======REAL TIME LOYALTY SYSTEM=======

REM SET THE FLAGS BELOW IF CONNECTING TO A REAL TIME LOYALTY SYSTEM

REM LOYALTY OUTPUT FILE LOCATION
# LOYLOG=G:\LOYLOG.................................................2

REM LOYALTY INFORMATION REQUEST DIRECTORY
# LOYREQ=G:\LOYREQ.................................................3

REM LOYALTY TYPE
# LOYALTY=IBS......................................................4

REM LOYALTY TIMEOUT REQUEST
# LOYTMO=10........................................................5

REM RESERVED FOR FUTURE USE
# LOYTMR...........................................................6

REM ***********************LOYALTY LINK END*****************************

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1.

LOYLOG=C:\USR\DATA\LOG - This setting is as current. It should be noted
that the file location has changed to allow better functionality. Every POS on

the system must have this setting identical. When Loyalty Transactions are

made a Loyalty LOG file is created locally at every machine, when an End of
Day is done the files are consolidated and exported to a Back Office PC via

the End of Day process export. If this variable is set to export directly to a

BackOffice PC the file name convention has changed to show the POS No in
the file name. This setting should NOT be set if using Real Time Loyalty

2.

LOYLOG=G:\LOYLOG - This setting directs Loyalty data to a Back Office PC in

Real Time, and must NOT be set at the same time as 1., This setting exports
Loyalty LOG data directly at the time of finalisation and is for updating the

Database at the Back Office.

3.

LOYREQ=G:\LOYREQ - This setting also for Real Time operation sets the path

where information from the Back Office can be found This information

contains Card Details such as Card Name Points & Redemption Value.

4.

LOYALTY=IBS - This setting selects Real Time Loyalty

5.

LOYTMO=10 - This setting allows the setting of the time out period allowed

for a Back Office Response. It is measured in Seconds. The default setting of

10 means if NO response is received from the Back Office within 10 secs the
POS will show a timeout.

6.

LOYTMR - This setting should not be set. It is reserved for future

development.

The operation of the system is similar to the existing system, with added
functionality.

1.

If a transaction is made at Subtotal the POS prompts for Loyalty, if the Card is
then swiped the data at finalisation will be sent to the Back Office or (Local

file if not Real Time).

2.

If Payment Method 14 is set it allows Loyalty Redemption, the transaction can

be made and then the “Loyalty Redemption selected in payment. The POS

prompts for the card to be swiped and the display will show the Total Points,

Redemption Value, Name and Card Details, and prompt the user to make a
Full or Partial Payment using the available value on the Card. The transaction

can be split between Loyalty and any other method of payment. On

finalisation the Card Details are sent back to the Back Office allowing updated
data to be imported

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3.

Using the New Function “Loyalty Check” it is possible at anytime during a
transaction to check card details, this operation will also allow printing of the

Card Details.

Any Card can be used on the loyalty system, if a more secure environment is

required the file C:\USR\DATA\LOYALTY.DAT can be edited. Extreme care should be

taken not to change the contents of this file but only the values. The file size and
structure should never be altered. The file contains settings of Start Card Number &

End Card Number as follows :-

2,1,1000,0000000000000000000,9999999999999999999
        , Start Card No     ,End Card No

In view of difficulties in the setting up of demonstration systems SHARP have

created a “Loyalty Emulator” which is available Free of Charge. The software allows

the system to be demonstrated. It should be noted that values redeemed are NOT
updated. Cards Numbers included in the Emulator are :-

Card No 1 Check Digit 8
18,0,500012,12345
 Bill Smith
 Thank you

Card No 2 Check Digit 6
26,0,500012,2345
 Andy Sedwell
 Thank you

Card No 14 Check Digit 1
141,0,500012,19999
 Paul Burton
 Test System Card

 Thank you

These can be changed by editing the LOYCARDS.TXT File in the installed directory.
When the software is run it is necessary to select “Start” from the main screen , this

will allow transactions from the POS to be monitored aswell as redemption

information.

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A new Multi Lingual function has been added to the POS Software. This functionality

allows the printing at Dispense Printers ONLY of a secondary language including

Chinese. If the function to be used uses the standard English alphabet characters
any dealer can program the feature, however if Chinese is the preferred language an

external agency will be required to carry out a Menu Conversion of the site. When

the item is printed on the dispense printer it prints the normal text with the foreign
language underneath.

In order to realise this function 2 new files have been created along with settings in

S2001.INI

1.

The two new files that are required are :-

A) PRDLANG.CSV - This file contains either the French, German translations or

the reference point to the LANG.CSV for Chinese Printing

If using English Alphabet languages the format is :-

PLU Number,KP Text

If Using Non English Alphabet Characters the format is :-

PLU Number,n,v,x, where n v x are references in the LANG.CSV for Chinese

etc

B) LANG.CSV - This file contains the special Bit Maps that are sent to the

printer to allow non English alphabet characters to be printed.