Sharp UP-V9900 (serv.man3) Service Manual ▷ View online
2-20
Using BIOS
Introduction
Expansion
Installation Locations Connecting Peripheral Devices Turn On and Off the System
Restoring HDD Drive to factory default configuration
Setting
Appendix A Appendix B
Troubleshooting
Power on your computer. If it is already running, reboot
(restart/reset) it.
1
As soon as anything (logo, graphic, text) appears on the screen during
POST (Power-On Self Test) but before starting windows, press and
hold down the <F4> key.
2
The first time that you access cME Console, a licensing agreement
appears.
3
Use the scroll bar to review the entire agreement. At the end of the
agreement, you must click the <Accept> button in order to continue.
If you choose Decline, the FirstWare Recover Pro program exits,
and the system reboots. The recovery process will not run.
agreement, you must click the <Accept> button in order to continue.
If you choose Decline, the FirstWare Recover Pro program exits,
and the system reboots. The recovery process will not run.
4
The cME Console main screen displays. The main menu is located
in the left panel of the screen. Figure 1 Licensing Agreement Figure
2 cME Console main screen
in the left panel of the screen. Figure 1 Licensing Agreement Figure
2 cME Console main screen
5
▶ While FirstWare recover Pro is running, the mouse is not functioning so press the Tab key until the desired option is highlighted, and then press Enter to select menu.
Note!
To start a Factory Restore at system boot-up
2-21
Using BIOS
Introduction
Expansion
Installation Locations Connecting Peripheral Devices Turn On and Off the System
Restoring HDD Drive to factory default configuration
Setting
Appendix A Appendix B
Troubleshooting
From the cME Console main screen, select <Applications> and press
<Enter> Key. The applications are displayed in the right panel of the
screen.
6
Select <Phoenix FirstWare Recover Pro> and press <Enter> Key.
7
Select <Launch> and press <Enter> Key. The FirstWare Recover Pro
selection screen displays.
8
On the selection screen, select <Factory Restore>.
9
The Select Recover Type screen displays.
10
Select <Recover Entire Drive> by pressing <Tab> and press
<Enter> Key. A confirmation dialog (identical or similar to the one
shown here) displays.
11
▶ The Recover Boot Partition option may not be available to all users.
Note!
2-22
Using BIOS
Introduction
Expansion
Installation Locations Connecting Peripheral Devices Turn On and Off the System
Restoring HDD Drive to factory default configuration
Setting
Appendix A Appendix B
Troubleshooting
● Recover Boot Partition—Select this option if you know that your hard drive is divided into partitions and you want to recover only the boot
partition of the hard drive.
● Recover Entire Drive—Select this option if your driver is not partitioned and / or you want to recover the entire drive. The entire primary
drive (usually C:) will be recovered.
● Cancel and Exit—Select this option if you do not want to run FirstWare Recover Pro at this time.
▶ It is recommended that you not choose Recover Boot Partition if the drive does not already contain a partition.
Caution!
Confirm that you want to continue. Select <Yes> to begin the recovery
process. Or—if not using the mouse—press Tab to select and then press
the space bar. Selecting <No> returns you to the previous screen, from
which you can exit FirstWare Recover Pro.
12
The recovery starts, and the FirstWare Progress screen displays. No
further selections are required.
13
As the FirstWare Recover Pro Progress screen displays and updates, you can monitor the recovery progress. If you select <Cancel>, the
recovery process will stop, but the system will be unbootable. It is recommended that you select Cancel only to delay the process until a
later time.
14
▶ When you run FirstWare Recover Pro, the system is returned to the basic factory configuration. Therefore, all data (files) you have created and stored on your
system’s hard drive and all applications that you have installed on the system will be lost.
Caution!
2-23
Using BIOS
Introduction
Expansion
Installation Locations Connecting Peripheral Devices Turn On and Off the System
Restoring HDD Drive to factory default configuration
Setting
Appendix A Appendix B
Troubleshooting
Successful recovery
When the recovery process is successfully completed, the following actions occur automatically:
● The FirstWare Recover Progress screen shows 100% recovery, and the screen disappears.
● The computer reboots.
● The operating system starts up, and your desktop displays. Operating system start-up is the indication that the recovery process was
successful.
The operating system should now be working, and factory-installed applications should be available and functional. Your personal data files,
however, will no longer be available. The Recover Pro Factory Restore image remains in the protected area of your system in case you need to
run it again in the future.
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