Sharp ER-A411 / ER-A421 (serv.man5) User Manual / Operation Manual ▷ View online
5
Price level shift ...............................................................................................................................46
Condiment entries (for PLU) ...........................................................................................................48
Condiment entries (for PLU) ...........................................................................................................48
Display of Subtotals .................................................................................................................................50
Subtotal ..........................................................................................................................................50
Difference subtotal (Differ ST) ........................................................................................................50
Difference subtotal (Differ ST) ........................................................................................................50
Finalization of Transaction .......................................................................................................................51
Cash tendering ...............................................................................................................................51
Cash sale that does not need any tender entry ..............................................................................51
Check tendering .............................................................................................................................52
Check sale that does not need any tender entry ............................................................................52
Mixed tendering (check + cash) ......................................................................................................53
Credit sale ......................................................................................................................................53
Mixed-tender sale (cash or check tendering + credit tendering).....................................................54
Cash sale that does not need any tender entry ..............................................................................51
Check tendering .............................................................................................................................52
Check sale that does not need any tender entry ............................................................................52
Mixed tendering (check + cash) ......................................................................................................53
Credit sale ......................................................................................................................................53
Mixed-tender sale (cash or check tendering + credit tendering).....................................................54
Computation of VAT (Value Added Tax)/Tax ............................................................................................55
VAT/tax system ...............................................................................................................................55
VAT shift entries ..............................................................................................................................57
VAT shift entries ..............................................................................................................................57
Guest Check (GLU) .................................................................................................................................58
Guest look up (GLU) system ..........................................................................................................58
Deposit entries ................................................................................................................................60
Bill printing ......................................................................................................................................61
Transferring guest checks out or in (Transfer-in/out) ......................................................................61
Intermediate GLU reading ..............................................................................................................62
Bill totalizing/bill transfer .................................................................................................................63
Bill separating .................................................................................................................................64
Tip-in entries ...................................................................................................................................67
Tip Paid Entries ..............................................................................................................................67
Deposit entries ................................................................................................................................60
Bill printing ......................................................................................................................................61
Transferring guest checks out or in (Transfer-in/out) ......................................................................61
Intermediate GLU reading ..............................................................................................................62
Bill totalizing/bill transfer .................................................................................................................63
Bill separating .................................................................................................................................64
Tip-in entries ...................................................................................................................................67
Tip Paid Entries ..............................................................................................................................67
Auxiliary Entries .......................................................................................................................................68
Percent calculations (premium or discount) ..................................................................................68
Discount entries .............................................................................................................................69
Refund entries ................................................................................................................................70
Printing of non-add code numbers .................................................................................................70
Discount entries .............................................................................................................................69
Refund entries ................................................................................................................................70
Printing of non-add code numbers .................................................................................................70
Payment Treatment .................................................................................................................................71
Currency exchange ........................................................................................................................71
Received-on-account entries ..........................................................................................................72
Paid-out entries ..............................................................................................................................73
No-sale (exchange) ........................................................................................................................74
Cash payment transfer ...................................................................................................................75
Cashing a check .............................................................................................................................76
Received-on-account entries ..........................................................................................................72
Paid-out entries ..............................................................................................................................73
No-sale (exchange) ........................................................................................................................74
Cash payment transfer ...................................................................................................................75
Cashing a check .............................................................................................................................76
Age Verifi cation ........................................................................................................................................77
Electronic Journal View ...........................................................................................................................77
TRAINING Mode......................................................................................................................................78
Overlapped Clerk Entry ...........................................................................................................................79
Electronic Journal View ...........................................................................................................................77
TRAINING Mode......................................................................................................................................78
Overlapped Clerk Entry ...........................................................................................................................79
5 Correction...............................................................................................................................................80
Correction of the Last Entry (Direct Void) ................................................................................................80
Correction of the Next-to-Last or Earlier Entries (Indirect Void)...............................................................81
Subtotal Void............................................................................................................................................82
Correction after Finalizing a Transaction .................................................................................................82
Correction of the Next-to-Last or Earlier Entries (Indirect Void)...............................................................81
Subtotal Void............................................................................................................................................82
Correction after Finalizing a Transaction .................................................................................................82
6 Special Printing Function .....................................................................................................................83
After Transaction Receipt / Copy Receipt Printing...................................................................................83
Guest Check Copy...................................................................................................................................84
Receipt for Remote Printers (KP#1 and KP#2) .......................................................................................85
Guest Check Copy...................................................................................................................................84
Receipt for Remote Printers (KP#1 and KP#2) .......................................................................................85
Type of receipts ..............................................................................................................................85
Sorted Receipt Function ..........................................................................................................................86
6
7 Manager Mode........................................................................................................................................89
Entering the Manager Mode ....................................................................................................................89
Override Entries .......................................................................................................................................89
Override Entries .......................................................................................................................................89
8 Reading (X) and Resetting (Z) of Sales Totals ....................................................................................90
How to take a report .......................................................................................................................90
Flash report ....................................................................................................................................90
Flash report ....................................................................................................................................90
Daily Sales Totals ....................................................................................................................................93
General report ................................................................................................................................93
Department report ..........................................................................................................................96
Individual group total report on departments ..................................................................................97
Full group total report on departments ...........................................................................................97
PLU/EAN report (by specifi ed range/pickup) ..................................................................................98
PLU/EAN report by associated department ....................................................................................99
Individual PLU/EAN group report .................................................................................................100
PLU/EAN group total report ..........................................................................................................101
PLU/EAN stock report (by specifi ed range/pickup) ......................................................................101
PLU top 20 sales report (by sales amount/by sales quantity) ......................................................102
PLU/EAN zero sales report (full) ..................................................................................................103
PLU/EAN zero sales report (by dept.) ..........................................................................................103
PLU/EAN category report .............................................................................................................104
Transaction report .........................................................................................................................105
Total in drawer report ....................................................................................................................105
Commission sales report ..............................................................................................................105
Individual clerk report ..................................................................................................................106
Individual cashier report ..............................................................................................................108
All clerk report ............................................................................................................................... 110
Hourly report ................................................................................................................................. 110
All cashier report ........................................................................................................................... 110
GLU report by specifi ed range ...................................................................................................... 111
GLU report by clerk ...................................................................................................................... 111
Balance report .............................................................................................................................. 111
Department report ..........................................................................................................................96
Individual group total report on departments ..................................................................................97
Full group total report on departments ...........................................................................................97
PLU/EAN report (by specifi ed range/pickup) ..................................................................................98
PLU/EAN report by associated department ....................................................................................99
Individual PLU/EAN group report .................................................................................................100
PLU/EAN group total report ..........................................................................................................101
PLU/EAN stock report (by specifi ed range/pickup) ......................................................................101
PLU top 20 sales report (by sales amount/by sales quantity) ......................................................102
PLU/EAN zero sales report (full) ..................................................................................................103
PLU/EAN zero sales report (by dept.) ..........................................................................................103
PLU/EAN category report .............................................................................................................104
Transaction report .........................................................................................................................105
Total in drawer report ....................................................................................................................105
Commission sales report ..............................................................................................................105
Individual clerk report ..................................................................................................................106
Individual cashier report ..............................................................................................................108
All clerk report ............................................................................................................................... 110
Hourly report ................................................................................................................................. 110
All cashier report ........................................................................................................................... 110
GLU report by specifi ed range ...................................................................................................... 111
GLU report by clerk ...................................................................................................................... 111
Balance report .............................................................................................................................. 111
Periodic Report Sample ......................................................................................................................... 112
General information ...................................................................................................................... 112
Daily net report ............................................................................................................................. 112
Daily net report ............................................................................................................................. 112
Compulsory Cash/Check Declaration .................................................................................................... 113
Display sample ............................................................................................................................. 114
Report sample .............................................................................................................................. 114
Report sample .............................................................................................................................. 114
9 Non-accessed EAN Deletion............................................................................................................... 115
Non-accessed EAN report ............................................................................................................ 115
10 Prior to Programming .......................................................................................................................... 116
Programming Keyboard Layout ............................................................................................................. 116
ER-A411 ....................................................................................................................................... 116
ER-A421 ....................................................................................................................................... 116
ER-A421 ....................................................................................................................................... 116
How to Program Alphanumeric Characters ........................................................................................... 118
Mobile phone method (ER-A411)/Text keyboard method (ER-A421) ........................................... 118
Entering character codes .............................................................................................................. 119
Entering character codes .............................................................................................................. 119
11 Programming .......................................................................................................................................120
Basic Instructions...................................................................................................................................120
Programming screen ....................................................................................................................120
Programming example .................................................................................................................121
Programming example .................................................................................................................121
Article Programming ..............................................................................................................................123
Department ...................................................................................................................................124
PLU/EAN ......................................................................................................................................126
PLU range ....................................................................................................................................128
PLU/EAN ......................................................................................................................................126
PLU range ....................................................................................................................................128
7
Set PLU table ...............................................................................................................................129
Link PLU table (for PLU/EAN link) ................................................................................................129
PLU condiment table ....................................................................................................................130
Promotion table ............................................................................................................................132
EAN Non-PLU code format ..........................................................................................................134
Press code (for EAN) ....................................................................................................................135
PLU/EAN stock .............................................................................................................................136
EAN delete ...................................................................................................................................136
PLU group text ..............................................................................................................................136
Link PLU table (for PLU/EAN link) ................................................................................................129
PLU condiment table ....................................................................................................................130
Promotion table ............................................................................................................................132
EAN Non-PLU code format ..........................................................................................................134
Press code (for EAN) ....................................................................................................................135
PLU/EAN stock .............................................................................................................................136
EAN delete ...................................................................................................................................136
PLU group text ..............................................................................................................................136
Direct Key Programming........................................................................................................................137
Direct key ......................................................................................................................................137
Functional Programming........................................................................................................................139
Discount key (
-
and
through
) ......................................................................................140
Percent key (
through
) .....................................................................................................140
Commission ..................................................................................................................................141
Miscellaneous functions ...............................................................................................................141
Deposit .........................................................................................................................................141
RA/RA2 .........................................................................................................................................142
PO/PO2 ........................................................................................................................................142
Cash tip/Non-cash tip ...................................................................................................................142
Cash in drawer .............................................................................................................................143
Check change ...............................................................................................................................143
Miscellaneous functions ...............................................................................................................141
Deposit .........................................................................................................................................141
RA/RA2 .........................................................................................................................................142
PO/PO2 ........................................................................................................................................142
Cash tip/Non-cash tip ...................................................................................................................142
Cash in drawer .............................................................................................................................143
Check change ...............................................................................................................................143
Media Key Programming .......................................................................................................................144
Cash key (Cash and Cash2 through 5) ........................................................................................145
Check key (Check and Check2 through Check5) .........................................................................146
Credit key (Credit1 through Credit9) .............................................................................................147
Check cashing (Check1 through Check5) ....................................................................................148
Foreign currency (Foreign1 through Foreign4) .............................................................................148
Check key (Check and Check2 through Check5) .........................................................................146
Credit key (Credit1 through Credit9) .............................................................................................147
Check cashing (Check1 through Check5) ....................................................................................148
Foreign currency (Foreign1 through Foreign4) .............................................................................148
Training Clerk/Cashier Programming ....................................................................................................149
Function Text Programming ...................................................................................................................150
Personnel Programming ........................................................................................................................152
Function Text Programming ...................................................................................................................150
Personnel Programming ........................................................................................................................152
Clerk .............................................................................................................................................153
Cashier .........................................................................................................................................155
Manager .......................................................................................................................................156
Contactless key ............................................................................................................................157
Prohibition of the contactless key .................................................................................................158
Cashier .........................................................................................................................................155
Manager .......................................................................................................................................156
Contactless key ............................................................................................................................157
Prohibition of the contactless key .................................................................................................158
Terminal Programming...........................................................................................................................159
Date/Time Setting ..................................................................................................................................160
Optional Feature Selection ....................................................................................................................161
Date/Time Setting ..................................................................................................................................160
Optional Feature Selection ....................................................................................................................161
Function prohibition ......................................................................................................................162
Function selection .........................................................................................................................164
Print selection ...............................................................................................................................166
EURO change ..............................................................................................................................168
Function selection .........................................................................................................................164
Print selection ...............................................................................................................................166
EURO change ..............................................................................................................................168
Report Programming .............................................................................................................................169
Zero skip .......................................................................................................................................170
Hourly report .................................................................................................................................170
Z1 General report .........................................................................................................................171
Stacked report ..............................................................................................................................173
Hourly report .................................................................................................................................170
Z1 General report .........................................................................................................................171
Stacked report ..............................................................................................................................173
Message Programming..........................................................................................................................175
Receipt logo ..................................................................................................................................175
Entertainment bill message ..........................................................................................................176
Scrolling message for customer display .......................................................................................176
Entertainment bill message ..........................................................................................................176
Scrolling message for customer display .......................................................................................176
Device Confi guration Programming .......................................................................................................177
Built-in printer ...............................................................................................................................178
8
Remote printer (KP#1 and KP#2) .................................................................................................179
Scanner ........................................................................................................................................180
Online ...........................................................................................................................................180
Clerk key .......................................................................................................................................180
EFT ...............................................................................................................................................180
Scanner ........................................................................................................................................180
Online ...........................................................................................................................................180
Clerk key .......................................................................................................................................180
EFT ...............................................................................................................................................180
GLU Code Programming .......................................................................................................................181
Tax Programming...................................................................................................................................182
Tax Programming...................................................................................................................................182
Tax 1 through 6 .............................................................................................................................182
On-line Confi guration Programming ......................................................................................................183
VMP Confi guration Programming ..........................................................................................................184
Automatic Sequencing Key Programming .............................................................................................185
VMP Confi guration Programming ..........................................................................................................184
Automatic Sequencing Key Programming .............................................................................................185
Basic Preset .................................................................................................................................185
Key Sequence ..............................................................................................................................186
Function key list ............................................................................................................................187
Key Sequence ..............................................................................................................................186
Function key list ............................................................................................................................187
Reading of Stored Programs .................................................................................................................189
Program reading sequence ..........................................................................................................189
Sample printouts ...........................................................................................................................190
Sample printouts ...........................................................................................................................190
SD CARD Mode.....................................................................................................................................203
Inserting and removing an SD memory card ................................................................................203
SD card formatting ........................................................................................................................203
Folder creating ..............................................................................................................................203
Folder name selecting ..................................................................................................................204
Data saving ..................................................................................................................................204
Data loading .................................................................................................................................205
SD card formatting ........................................................................................................................203
Folder creating ..............................................................................................................................203
Folder name selecting ..................................................................................................................204
Data saving ..................................................................................................................................204
Data loading .................................................................................................................................205
iSDC Mode ............................................................................................................................................206
Host preset ...................................................................................................................................206
Send item .....................................................................................................................................207
Report ...........................................................................................................................................208
Terminating the communication ....................................................................................................209
Send item .....................................................................................................................................207
Report ...........................................................................................................................................208
Terminating the communication ....................................................................................................209
12 Electronic Journal ...............................................................................................................................210
Electronic journal ..........................................................................................................................210
13 European Article Number (EAN) or Universal Product Code (UPC) ............................................... 211
EAN or UPC code ......................................................................................................................... 211
Add-on code .................................................................................................................................212
Add-on code .................................................................................................................................212
14 EURO Migration Function ...................................................................................................................213
15 Operator Maintenance .........................................................................................................................215
15 Operator Maintenance .........................................................................................................................215
In Case of Power Failure .......................................................................................................................215
In Case of Printer Error ..........................................................................................................................215
Cautions in Handling the Printer and Recording Paper .........................................................................215
In Case of Printer Error ..........................................................................................................................215
Cautions in Handling the Printer and Recording Paper .........................................................................215
Cautions in handling the printer ....................................................................................................215
Cautions in handling the recording paper (thermal paper) ...........................................................215
Cautions in handling the recording paper (thermal paper) ...........................................................215
Replacing the Paper Rolls .....................................................................................................................216
Recording paper specifi cations ....................................................................................................216
Removing the paper rolls ..............................................................................................................216
Installing the paper rolls ................................................................................................................217
Removing a Paper Jam ................................................................................................................218
Removing the paper rolls ..............................................................................................................216
Installing the paper rolls ................................................................................................................217
Removing a Paper Jam ................................................................................................................218
Cleaning the Printer (Printer Head/Sensor/Roller).................................................................................219
Removing the Till and the Drawer..........................................................................................................220
Opening the Drawer by Hand ................................................................................................................220
Drawer Lock Key ...................................................................................................................................220
Installing the Fixing Angle Bracket .........................................................................................................221
Before Calling for Service ......................................................................................................................222
Removing the Till and the Drawer..........................................................................................................220
Opening the Drawer by Hand ................................................................................................................220
Drawer Lock Key ...................................................................................................................................220
Installing the Fixing Angle Bracket .........................................................................................................221
Before Calling for Service ......................................................................................................................222
16 Specifi cations ......................................................................................................................................223
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