Sharp QT-V5E (serv.man2) User Manual / Operation Manual ▷ View online
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Troubleshooting chart
Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your author-
ised SHARP dealer or service centre.
nician.
If something is wrong with this product, check the following before calling your author-
ised SHARP dealer or service centre.
"
General
"
DVD player
Symptom
Possible cause
Reference
page
No sound is heard.
!
Is the volume level set to "0"?
P. 15
!
Are the headphones connected?
P. 36
Noise is heard during play-
back.
back.
!
Move the unit away from any comput-
ers or mobile phones.
ers or mobile phones.
When a button is pressed, the
unit does not respond.
unit does not respond.
!
Set this unit to the power stand-by
mode and then turn it back on.
mode and then turn it back on.
P. 38
The power is not turned on.
!
Is the unit unplugged?
P. 12
No images are displayed.
!
Is TV turned on?
!
Check that the TV is switched to the
correct input.
correct input.
P. 16
Symptom
Possible cause
Reference
page
Even though a disc is loaded,
"NO DISC" is displayed.
"NO DISC" is displayed.
!
Is the disc loaded upside down?
!
Is the disc very dirty?
Playback sounds are skipped.
!
Does the disc satisfy the standards?
!
Is the unit located near excessive vi-
brations?
brations?
!
Has condensation formed inside the
unit?
unit?
P. 38
The control buttons do not
function. Music or video play-
back is interrupted.
function. Music or video play-
back is interrupted.
!
Is the disc very dirty?
!
Does the disc satisfy the standards?
!
Is the unit located near excessive vi-
brations?
brations?
!
Has condensation formed inside the
unit?
unit?
P. 38
Pictures and sound are
skipped.
skipped.
!
Is the disc very dirty?
!
Is the unit located near excessive vi-
brations?
brations?
!
Has condensation formed inside the
unit?
unit?
P. 38
The unit does not operate
even if the power is on.
even if the power is on.
!
Is a disc other than a DVD (region
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
P. 9
Image cannot be played back.
(Sound is not heard.)
(Sound is not heard.)
!
Are the video and audio cables con-
nected improperly?
nected improperly?
P. 11
!
Is a disc other than a DVD (region
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
P. 9
!
Is the disc very dirty?
!
Is the disc loaded upside down?
!
Clean the optical pickup if it is dirty.
P. 39
!
Is the TV input set to "VIDEO 1/VID-
EO 2", etc.?
EO 2", etc.?
P. 16
!
Is the unit turned on?
P. 13
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Troubleshooting chart (continued)
"
Tuner
"
Remote control
"
If trouble occurs
When this product is subjected to strong external interference (mechanical shock,
excessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is
operated incorrectly, it may malfunction.
excessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is
operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
"
Before transporting the unit
"
Condensation
Sudden temperature changes, storage or operation in an extremely humid environ-
ment may cause condensation inside the cabinet (laser pickup, etc.) or on the trans-
mitter on the remote control.
Condensation can cause the unit to malfunction. If this happens, leave the power on
with no disc in the unit until normal playback is possible (about 1 hour). Wipe off any
condensation on the transmitter (see page 8) with a soft cloth before operating the
unit.
ment may cause condensation inside the cabinet (laser pickup, etc.) or on the trans-
mitter on the remote control.
Condensation can cause the unit to malfunction. If this happens, leave the power on
with no disc in the unit until normal playback is possible (about 1 hour). Wipe off any
condensation on the transmitter (see page 8) with a soft cloth before operating the
unit.
Symptom
Possible cause
Reference
page
The radio makes unusual
noises continuously.
noises continuously.
!
Is the unit placed near the TV or com-
puter?
puter?
The preset channel cannot be
recalled.
recalled.
!
Did you remove the plug from the wall
socket, or did a power failure occur?
socket, or did a power failure occur?
P. 29
Set the channel again.
!
Are the memory batteries low?
P. 12
Symptom
Possible cause
Reference
page
The remote control does not
operate properly.
operate properly.
!
Are the batteries inserted correctly?
P. 13
!
Are the batteries dead?
!
Is the distance or angle incorrect?
P. 13
!
Are there any obstructions in front of
the unit?
the unit?
!
Is the remote control sensor exposed
to strong light (inverter fluorescent
light, direct sunlight, etc.)?
to strong light (inverter fluorescent
light, direct sunlight, etc.)?
P. 13
!
Is another remote control being used
at the same time?
at the same time?
The unit cannot be turned on
with the remote control.
with the remote control.
!
Is the unit unplugged?
P. 12
!
Are the batteries inserted?
P. 13
!
Is the ON/STAND-BY switch on the
main unit set to ?
main unit set to ?
P. 13
1 Set the ON/STAND-BY switch on the main unit to and turn the power on again.
2 If the unit is not restored to normal operation, unplug it for a while, then reconnect
2 If the unit is not restored to normal operation, unplug it for a while, then reconnect
the power.
1 Set the ON/STAND-BY switch on the main unit to ON.
2 Press the STOP button.
3 Press the OPEN/CLOSE button to open the disc tray.
2 Press the STOP button.
3 Press the OPEN/CLOSE button to open the disc tray.
Remove the disc in the unit.
4 Press the OPEN/CLOSE button to close the disc tray.
Make sure that "NO DISC" is displayed.
5 Set the ON/STAND-BY switch on the main unit to , and then unplug the AC
power lead from the wall socket.
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Error indicators and warnings
When you load an unplayable disc or fail to perform operations properly, the following
messages are displayed on the TV screen.
messages are displayed on the TV screen.
Maintenance
!
Cleaning the cabinet
!
Cleaning the laser pickup lens
Poor performance during DVD/CD playback (skipping or jumping) can be caused by a
dirty or contaminated laser pick up lens. If this happens then the use of a commer-
cially available lens cleaning discs may restore normal operation. Contact your sup-
plier or local DVD software dealer to obtain lens cleaning discs. Ensure all included
instructions/documentation are carefully followed.
dirty or contaminated laser pick up lens. If this happens then the use of a commer-
cially available lens cleaning discs may restore normal operation. Contact your sup-
plier or local DVD software dealer to obtain lens cleaning discs. Ensure all included
instructions/documentation are carefully followed.
!
Care of discs
Discs are fairly resistant to damage, however mistracking can occur due to an accu-
mulation of dirt on the disc surface. Follow the guidelines below for maximum enjoy-
ment from your disc collection and player.
mulation of dirt on the disc surface. Follow the guidelines below for maximum enjoy-
ment from your disc collection and player.
"
Do not write on either side of the disc, particularly the non-label side from which
signals are read. Do not mark this surface.
signals are read. Do not mark this surface.
"
Keep your discs away from direct sunlight, heat, and excessive moisture.
"
Always hold the discs by the edges. Fingerprints, dirt, or water on the discs can
cause noise or mistracking. If a disc is dirty or does not play properly, clean it with
a soft, dry cloth, wiping straight out from the centre, along the radius.
cause noise or mistracking. If a disc is dirty or does not play properly, clean it with
a soft, dry cloth, wiping straight out from the centre, along the radius.
Specifications
As part of our policy of continuous improvement, SHARP reserves the right to make
design and specification changes for product improvement without prior notice. The
performance specification figures indicated are nominal values of production units.
There may be some deviations from these values in individual units.
design and specification changes for product improvement without prior notice. The
performance specification figures indicated are nominal values of production units.
There may be some deviations from these values in individual units.
TV screen
Meaning
The region number of the DVD is not 2 or ALL.
Periodically wipe the cabinet with a soft cloth and a diluted soap solution, then with a
dry cloth.
dry cloth.
"
Do not use chemicals for cleaning (petrol, paint thinner, etc.). It may damage the
cabinet finish.
cabinet finish.
"
Do not apply oil to the inside of the equipment as this may cause malfunctions.
WRONG REGION
NO
YES
Correct
Correct
Power source
AC 230 - 240 V, 50 Hz
DC 12 V ["D" size (UM/SUM-1, R20 or HP-2) battery 8]
DC 3 V ["AA" size (UM/SUM-3, R6 or HP-7) battery 2 for
memory]
memory]
Power consumption
23 W
Output power
RMS: 10 W (5 W + 5 W) (10 % T.H.D., 1 kHz)
Speakers
8 cm full-range speaker 2
Dimensions
Width: 420 mm
Height: 150 mm
Depth: 260 mm
Height: 150 mm
Depth: 260 mm
Weight
5.2 kg
Signal system
PAL/NTSC colour
Supported disc types
DVD (region number 2 or ALL), SVCD, VCD, audio CD,
CD-R, CD-RW, MP3
CD-R, CD-RW, MP3
Video signal
Horizontal resolution: 500 lines
S/N ratio: 50 dB
Audio signal
Frequency character-
istics
istics
Linear PCM DVD:
20 Hz to 20 kHz (sampling rate:
48 kHz)
48 kHz)
20 Hz to 20 kHz (sampling rate:
96 kHz)
96 kHz)
CD: 20 Hz to 20 kHz
S/N ratio
CD: 80 dB (1 kHz)
Dynamic range
Linear PCM DVD: 70 dB
CD: 70 dB
Total harmonic distor-
tion ratio
tion ratio
0.01 % maximum
Audio output termi-
nals
nals
Headphones: 16 - 50 ohms (recommended: 32 ohms)
Optical digital output: Square type 1
Analogue output: RCA type 1 pair (L/R)
Video output termi-
nals
nals
SCART output: SCART terminal 1
Video output: RCA type 1
S-video output: S-terminal 1
Frequency range
FM: 87.5 - 108 MHz
AM: 522 - 1,620 kHz
QT-V5E_UK_BACK.fm
03/12/12
9HX80432100003
TERMS OF GUARANTEE
SHARP ELECTRONICS (U.K.) LTD.
Sharp House,Thorp Road, Newton Heath, Manchester, M40 5BE
SHARP CORPORATION
0404
9906
1.
2.
3.
4.
5.
6.
7.
Sharp Customer Information Centre -Telephone 08705 274277
(or (01) 676 0648 if telephoning from Ireland)
Sharp Electronics (UK) Ltd. (“Sharp”) guarantees to provide for the repair, or at its option the replace-
ment, of this product subject to the conditions listed below:-
ment, of this product subject to the conditions listed below:-
This guarantee shall only apply to faults which are due to inferior workmanship or materials. It does
not cover faults or damage caused by accident, misuse, fair wear and tear, neglect, tampering with
the product, or repair other than by a Service Facility appointed by Sharp.
not cover faults or damage caused by accident, misuse, fair wear and tear, neglect, tampering with
the product, or repair other than by a Service Facility appointed by Sharp.
As this product is intended for private domestic use only, the guarantee will not apply if the product
is used in the course of a business, trade or profession.
is used in the course of a business, trade or profession.
To benefit from this guarantee, any fault which occurs must be notified to Sharp, or its appointed
Service Facility within one year from the date this product was purchased. Proof of purchase must
be provided.
Service Facility within one year from the date this product was purchased. Proof of purchase must
be provided.
The guarantee does not cover carriage costs, audio tapes, compact discs or batteries.
In the unlikely event of this product requiring repair, please contact the supplier from whom it was
purchased. Where this is not possible, please contact the Sharp Customer Information Centre on
the telephone number given below.
purchased. Where this is not possible, please contact the Sharp Customer Information Centre on
the telephone number given below.
No person has any authority to vary the terms or conditions of this guarantee.
This guarantee is offered as an additional benefit to your statutory rights, and does not af fect these
rights in any way.
rights in any way.
If you have any difficulty operating this product, or would like information on other Sharp products,
please telephone the Sharp Customer Information Centre on the number given below.
please telephone the Sharp Customer Information Centre on the number given below.
9HX80432100003
04F AO 1
04F AO 1
