Panasonic PT-DZ21KU / PT-DZ21KE / PT-DS20KU / PT-DS20KE / PT-DW17KU / PT-DW17KE Service Manual ▷ View online
6. 2. 4. Error cord of system log
Bit
Factor
Description
0
00000000 00000001
Intake air temperature warning
1
00000000 00000002
Optical module high temperature warning
2
00000000 00000004
Exhaust air high temperature warning
3
00000000 00000008
Optical module low temperature warning
4
00000000 00000010
Intake air temperature error
5
00000000 00000020
Optical module high temperature error
6
00000000 00000040
Exhaust air high temperature error
7
00000000 00000080
Optical module low temperature error
8
00000000 00000100
LAMP1 runtime warning
9
00000000 00000200
LAMP2 runtime warning
10
00000000 00000400
LAMP3 runtime warning
11
00000000 00000800
LAMP4 runtime warning
12
00000000 00001000
Lamp1 runtime has elapsed
13
00000000 00002000
Lamp2 runtime has elapsed
14
00000000 00004000
Lamp3 runtime has elapsed
15
00000000 00008000
Lamp4 runtime has elapsed
16
00000000 00010000
Unexpected Lamp1 OFF
17
00000000 00020000
Unexpected Lamp2 OFF
18
00000000 00040000
Unexpected Lamp3 OFF
19
00000000 00080000
Unexpected Lamp4 OFF
20
00000000 00100000
Lamp1 failed to light
21
00000000 00200000
Lamp2 failed to light
22
00000000 00400000
Lamp3 failed to light
23
00000000 00800000
Lamp4 failed to light
24
00000000 01000000
Lamp1 not installed
25
00000000 02000000
Lamp2 not installed
26
00000000 04000000
Lamp3 not installed
27
00000000 08000000
Lamp4 not installed
28
00000000 10000000
Low AC voltage warning
Low AC voltage (below 170 V)
29
00000000 20000000
Cover open error
Rear cover is not installed
30
00000000 40000000
Special filter setting
EXTRA OPTION→AIR FILTER "SPECIAL"
31
00000000 80000000
Luminance sensor error
Luminance sensor proportion is abnormal
Luminance is abnormal
Luminance is abnormal
32
0000000100000000
Intake air thermosensor disconnected
Intake air thermosensor has breaking of wire, or
connector (M1/RL10) is disconnected.
connector (M1/RL10) is disconnected.
33
00000002 00000000
Optical module thermosensor disconnected
DMD thermosensor has breaking of wire, or connector
(G14) is disconnected.
(G14) is disconnected.
34
00000004 00000000
Exhaust air thermosensor disconnected
Exhaust air thermosensor has breaking of wire, or
connector (M1/R34/R31/G9) is disconnected.
connector (M1/R34/R31/G9) is disconnected.
35
00000008 00000000
Airflow sensor disconnected
Airflow sensor has breaking of wire, or connector
(M2/RL9) is disconnected.
(M2/RL9) is disconnected.
36
00000010 00000000
Filter clogged warning
Filter may accumulate dust
37
00000020 00000000
Battery replacement for the internal clock
Remaining battery level is low
38
00000040 00000000
Angle sensor error
Angle sensor is failure (IC3517)
39
00000080 00000000
Unused
40
00000100 00000000
Air filter unit not installed
Air filter unit not installed, or connector (RL17) is
disconnected.
disconnected.
41
00000200 00000000
Filter clogged error
Clogged air filter
42
00000400 00000000
FAN1 error/warning
Exhaust 1 fan or fan drive circuit is failure
43
00000800 00000000
FAN2 error/warning
Exhaust 2 fan or fan drive circuit is failure
44
00001000 00000000
FAN3 error/warning
Exhaust 3 fan or fan drive circuit is failure
45
00002000 00000000
FAN4 error/warning
Exhaust 4 fan or fan drive circuit is failure
46
00004000 00000000
FAN5 error/warning
Intake 1 fan or fan drive circuit is failure
47
00008000 00000000
FAN6 error/warning
Intake 2 fan or fan drive circuit is failure
48
00010000 00000000
FAN7 error/warning
Lamp １fan or fan drive circuit is failure
49
00020000 00000000
FAN8 error/warning
Lamp 2 fan or fan drive circuit is failure
50
00040000 00000000
FAN9 error/warning
Lamp 3 fan or fan drive circuit is failure
51
00080000 00000000
FAN10 error/warning
Lamp 4 fan or fan drive circuit is failure
52
00100000 00000000
FAN11 error/warning
Ballast １fan or fan drive circuit is failure
53
00200000 00000000
FAN12 error/warning
Ballast 2 fan or fan drive circuit is failure
54
00400000 00000000
FAN13 error/warning
Power fan or fan drive circuit is failure
55
00800000 00000000
FAN14 error/warning
Signal block fan or fan drive circuit is failure
56
01000000 00000000
FAN15 error/warning
Lamp-Ｌ fan or fan drive circuit is failure
57
02000000 00000000
FAN16 error/warning
Lamp-Ｒ fan or fan drive circuit is failure
58
04000000 00000000
FAN17 error/warning
Color prism 1 fan or fan drive circuit is failure
59
08000000 00000000
FAN18 error/warning
Color prism 2 fan or fan drive circuit is failure
60
10000000 00000000
FAN19 error/warning
Color prism 3 fan or fan drive circuit is failure
Lamp is failure
Failure to Start Lamp
- There is a possibility that has restarted in hot state
- There is a possibility that has restarted in hot state
Lamp is not installed
(Lamp memory can not be read)
(Lamp memory can not be read)
Error code （hex）
Time to replace the lamp unit
(Over 1800 hours)
(Over 1800 hours)
The lamp unit’s available time has been exceeded.
(Over 2000 hours)
(Over 2000 hours)
LOWE
R
The temperature inside this projector has become
high or ambient temperature is too low.
- The ventilation holes may be closed.
- The ambient temperature in the place of use may
be too high or low.
- The air filter may accumulate dust
high or ambient temperature is too low.
- The ventilation holes may be closed.
- The ambient temperature in the place of use may
be too high or low.
- The air filter may accumulate dust
INF - 25
61
20000000 00000000
PUMP1 error/warning
Cooling Pump-Red or pump drive circuit is failure
62
40000000 00000000
PUMP2 error/warning
Cooling Pump-Green or pump drive circuit is failure
63
80000000 00000000
PUMP3 error/warning
Cooling Pump-Blue or pump drive circuit is failure
64
00000000 00000001
Unused
65
00000000 00000002
Unused
66
00000000 00000004
Shutter error
It fails in the operation of the shutter
67
00000000 00000008
Dynamic iris error
It fail in the movement of the Iris
68
00000000 00000010
Unused
69
00000000 00000020
Unused
70
00000000 00000040
Unused
71
00000000 00000080
Unused
72
00000000 00000100
Lamp 1 memory error
73
00000000 00000200
Lamp 2 memory error
74
00000000 00000400
Lamp 3 memory error
75
00000000 00000800
Lamp 4 memory error
76
00000000 00001000
Unused
77
00000000 00002000
Unused
78
00000000 00004000
Unused
79
00000000 00008000
Unused
80
00000000 00010000
FPGA 1/2 configuration error
Signal unit is failure
81
00000000 00020000
FPGA 3 configuration error
Signal unit is failure
82
00000000 00040000
Unused
83
00000000 00080000
Unused
84
00000000 00100000
Unused
85
00000000 00200000
Unused
86
00000000 00400000
Lens mounter error
Stepping-motor is failure
Limit position detection sensor failure
Limit position detection sensor failure
87
00000000 00800000
Ballast1 communication error
Ballast1 communication error
88
00000000 01000000
Ballast2 communication error
Ballast2 communication error
89
00000000 02000000
Ballast3 communication error
Ballast3 communication error
90
00000000 04000000
Ballast4 communication error
Ballast4 communication error
91
00000000 08000000
Unused
92
00000000 10000000
Unused
93
00000000 20000000
Unused
94
00000000 40000000
Unused
95
00000000 80000000
Installation angle warning
Tilted at an angle that exceeds ±15 from the
horizontal
horizontal
96
00000001 00000000
Unused
97
00000002 00000000
Network microcomputer communication error
Network microcomputer no response
98
00000004 00000000
Sub microcomputer (R8) communication error Sub microcomputer no response
99
00000008 00000000
IIC communication error 1(RTC)
100
00000010 00000000
IIC communication error 2(EEPROM)
101
00000020 00000000
IIC communication error 3(LAMP1 EEPROM)
102
00000040 00000000
IIC communication error 4(LAMP2 EEPROM)
103
00000080 00000000
IIC communication error 5(LAMP3 EEPROM)
104
00000100 00000000
IIC communication error 6(LAMP4 EEPROM)
105
00000200 00000000
IIC communication error 7(EDID DIGITAL)
106
00000400 00000000
IIC communication error 8(EDID ANALOG)
107
00000800 00000000
IIC communication error 9(ADC1)
108
00001000 00000000
IIC communication error 10(ADC2)
109
00002000 00000000
IIC communication error 11
(ACCELERATION
SENSOR)
110
00004000 00000000
IIC communication error 12(OPTICAL
SENSOR)
SENSOR)
Luminance sensor error, Connector disconnection(M31/RL14)
111
00008000 00000000
Unused
112
00010000 00000000
Unused
113
00020000 00000000
Unused
114
00040000 00000000
Unused
115
00080000 00000000
Unused
116
00100000 00000000
Unused
117
00200000 00000000
Unused
118
00400000 00000000
Unused
119
00800000 00000000
Unused
120
01000000 00000000
Unused
121
02000000 00000000
Unused
122
04000000 00000000
FM-P.C.B communication error
Formatter communication error
123
08000000 00000000
WF-P.C.B(GEOMERTY) communication error GEOMETORY IC abnormal
124
10000000 00000000
Unused
125
20000000 00000000
Unused
126
40000000 00000000
Unused
127
80000000 00000000
Internal error
Main microcomputer circuit is abnormal
U
PPER
Lamp memory has not been initialized
Appropriate device malfunction of signal unit
LO
WER
INF - 26
6. 3. Troubleshooting
* The letters in the left of inspection items indicate the P.C. Boards or Modules related to their respective descriptions.
* Inspection should be done with the rear cover attached. (R31 connector = inter lock detection)
■ Power does not turn ON. (Power indicator does not light in red.)
Check the voltage of G10 connector 1pin is 3.3V.
G
K
・
PC1
[K] F9002 confirm
[PC1] Replace the PC1-P.C.Board
[PC1] Replace the PC1-P.C.Board
Confirm the connection of each connector.
K2～PF1、K3～PF1、P21～G10/G21、
P23～G18、R1～G17、G24～Bimetal
K2～PF1、K3～PF1、P21～G10/G21、
P23～G18、R1～G17、G24～Bimetal
Connect the connectors or install the cover properly.
G
■ Power does not turn ON. (Power indicator blink 1 times)
Check and replace the G-P.C.Board.
■ Power does not turn ON. (Power indicator blink 3 times)
Confirm the connection of each connector
G24、P21～G10、P21～G21
G24、P21～G10、P21～G21
Connect the connectors or install the cover properly.
G
Check the voltage of G24 connector 2pin is 3.3V.
Check the bimetal
Check the connector R31 of rear cover.
Connect the connectors or install the cover properly.
G
・
A
Check "CASE OPEN" signal line.
(See Block Diagram)
(See Block Diagram)
G
+3.3VSTB check.
Replace the G-P.C.Board.
Replace the G-P.C.Board.
OK
NG
NG
OK
OK
NG
NG
OK
OK
NG
INF - 27
Replace the lamp.
■ Lamp does not turn ON. (Self-diagnosis display:U71 ～U74、F41～F44）
Ballast input voltage ballast check
Lighting mode:CN1(Ballast 1) 1pin DC380V
Lighting mode:CN1(Ballast 1) 1pin DC380V
PC1 Replace the PC1-P.C.Board.
B
Ballast input voltage ballast check
Lighting mode:CN1(Ballast 3) 1pin DC380V
Lighting mode:CN1(Ballast 3) 1pin DC380V
PC2 Replace the PC2-P.C.Board.
■ Lamp does not turn ON. (Self-diagnosis display: U51/U52/U53/U54)
B
B
Please confirm that connection is enough.
B
Check each connector.
CN1(Ballast １,2)－Relay connector－P11(P1)、
CN1(Ballast 3,4)－Relay connector－P11(P2)、
CN2(Ballast １,2)－G22、
CN2(Ballast 3,4)－G16、
CN3(Ballast 1,2,3,4)－Each lamp unit
CN1(Ballast １,2)－Relay connector－P11(P1)、
CN1(Ballast 3,4)－Relay connector－P11(P2)、
CN2(Ballast １,2)－G22、
CN2(Ballast 3,4)－G16、
CN3(Ballast 1,2,3,4)－Each lamp unit
*The decline of AC voltage or instant blackout makes the lamp turned off. Confirm the situation of power supply.
* After turning off the lamp, the temperature of the lamp is high. Turn the power supply on when the temperature of the lamp is low.
* After turning off the lamp, the temperature of the lamp is high. Turn the power supply on when the temperature of the lamp is low.
Check the status of each lamp.
Check mounting of each lamp and lamp case.
B
Replace each B-P.C.Board.
Install the lamp and lamp case properly.
Check the communication line of lamp memory.
(See Block Diagram)
(See Block Diagram)
G
Check the following parts of around G-P.C.Board.
U51：IC6528, U52：IC6534
U53：IC6200, U54：IC6202
U51：IC6528, U52：IC6534
U53：IC6200, U54：IC6202
OK
NG
OK
NG
OK
NG
NG
OK
NG
OK
NG
INF - 28
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