Panasonic CF-W5LWEZZBM Service Manual ▷ View online
17
T
roubleshooting
02D0 System cache error - Cache disabled
Contact Panasonic Technical Support.
02F0: CPU ID:
CPU socket number for Multi-Processor error.
02F4: EISA CMOS not writable
ServerBIOS2 test error: Cannot write to EISA CMOS.
02F5: DMA Test Failed
ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers.
02F6: Software NMI Failed
ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt).
02F7: Fail - Safe Timer NMI Failed
ServerBIOS2 test error: Fail-Safe Timer takes too long.
device address Conflict
Address conflict for specified
device.
Allocation Error for:
device
Run ISA or EISA Configuration Utility to resolve resource conflict for the specified
device.
Failing Bits :
nnnn
The hex number
nnnn is a map of the bits at the RAM address which failed the memory test.
Each 1 (one) in the map indicates a failed bit. See error 230,231 or 232 for offset address of the
failure in System, Extended or Shadow memory.
failure in System, Extended or Shadow memory.
Invalid System Configuration Data
Problem with NVRAM (CMOS) data.
I/O device IRQ conflict
I/O device IRQ conflict error.
Operating System not found
Operating system cannot be located on either drive A: or drive C:. Enter Setup and see if fixed
disk and drive A: are properly identified.
disk and drive A: are properly identified.
Parity Check 1
nnnn
Parity error found in the system bus. BIOS attempts to locate the address and display it on the
screen. If it cannot locate the address, it displays ????. Parity is a method for checking errors
in binary data. A parity error indicates that some data has been corrupted.
screen. If it cannot locate the address, it displays ????. Parity is a method for checking errors
in binary data. A parity error indicates that some data has been corrupted.
Parity Check 2
nnnn
Parity error found in the I/O bus. BIOS attempts to locate the address and display it on the
screen. If it cannot locate the address, it displays ????.
screen. If it cannot locate the address, it displays ????.
Press <F1> to resume, <F2> to Setup
Displayed after any recoverable error message. Press <F1> to start the boot process or <F2> to
enter a Setup and change the settings. Write down and follow the information shown on the
screen.
enter a Setup and change the settings. Write down and follow the information shown on the
screen.
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7 Self Diagnosis Test
As for the self-diagnosis test(PC-Diagnostic utility) to use this model, a standard test and the
enhancing test by the module of the main body building in are possible.
enhancing test by the module of the main body building in are possible.
The power supply of the computer is turned on.
" F2 " is pushed on the screen of "Panasonic" while " press <F2 to enter Setup> " is displayed.
The setup utility starts and then takes notes of the content of the BIOS setup of present set.
" F9 " is pushed, " Yes" is selected on the screen of " Is the default value loaded? ", and " Enter"
is pushed.
" F10 " is pushed.
" Yes" is selected on the screen of the setup confirmation, and " Enter" is pushed.
The computer starts automatically.
" F2 " is pushed on the screen of "Panasonic" while " press <F2 to enter Setup> " is displayed.
The setup utility starts and then takes notes of the content of the BIOS setup of present set.
" F9 " is pushed, " Yes" is selected on the screen of " Is the default value loaded? ", and " Enter"
is pushed.
" F10 " is pushed.
" Yes" is selected on the screen of the setup confirmation, and " Enter" is pushed.
The computer starts automatically.
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Notes
1-1. Setting of content of setup
1. Beginning of self-diagnosis test
If the device which can be set is set to "Invalidity" by "Advanced" or "Security" menu, becomes an
error by "PC-Diagnostic utility".
(It is judged that the device which can be set to "Invalidity" by "Main" menu such as "Flat pad" is
normal if the controller operates normally though sets to "Invalidity" by the setup. )
In the model with built-in DVD of the USB connection, even if DVD is normal, becomes an error if
legacy USB is set to "Invalidity"
error by "PC-Diagnostic utility".
(It is judged that the device which can be set to "Invalidity" by "Main" menu such as "Flat pad" is
normal if the controller operates normally though sets to "Invalidity" by the setup. )
In the model with built-in DVD of the USB connection, even if DVD is normal, becomes an error if
legacy USB is set to "Invalidity"
Attention
Attention
"Ctrl" + "F7" is pushed while the "Panasonic" start screen is displayed after the computer is started.
The test of all devices begins automatically by "PC-Diagnostic utility"’s starting.
The test of all devices begins automatically by "PC-Diagnostic utility"’s starting.
It is a test which the customer who bought PC can execute. (As for HDD, the enhancing test is also
possible.)
A flat pad does not work for a while after starting "PC-Diagnostic utility".
The movement of a flat pad might become abnormal If after RAM begins from the CPU/System
test, a flat pad will be operated in about 30 seconds. In that case,restarts pushing"Alt" + "Ctrl" +
"Del" key. Or, please start "PC-Diagnostic utility" again after doing the power supply switch in the
slide, and turning off the power supply.
possible.)
A flat pad does not work for a while after starting "PC-Diagnostic utility".
The movement of a flat pad might become abnormal If after RAM begins from the CPU/System
test, a flat pad will be operated in about 30 seconds. In that case,restarts pushing"Alt" + "Ctrl" +
"Del" key. Or, please start "PC-Diagnostic utility" again after doing the power supply switch in the
slide, and turning off the power supply.
1-2. When you execute an automatic test
1.
2.
Please let me discontinue diagnosing clicking to end an automatic test.
Please click on the character of "D" "PC-Diagnostic utility" on the screen while pushing both of right
"Shift" and left "Shift" keys.
"Shift" and left "Shift" keys.
All devices which can select the enhancing test make the setting of the enhancing test possible.
The district device is made"FULL" display (enhancing test).
The district device is made"FULL" display (enhancing test).
The test begins clicking .
1-3. When you execute the enhancing test
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D
*Please refer to item 4 for the error result of each test and the division of the breakdown part.
To skip BIOS password
Use <Ctrl>+<F10> key to skip BIOS password or authentication of fingerprint.
This key is only for entering DIAG mode. Not available to boot the computer.
If customer set "HDD Lock", the DIAG program cannot perform HDD test.
*This key is for service purpose only. Do not disclose this information to unrelated others.
Use <Ctrl>+<F10> key to skip BIOS password or authentication of fingerprint.
This key is only for entering DIAG mode. Not available to boot the computer.
If customer set "HDD Lock", the DIAG program cannot perform HDD test.
*This key is for service purpose only. Do not disclose this information to unrelated others.
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-Only the device which can be inspected on the entire screen is displayed.
-The item does not appear when the device of wireless LAN etc. is not physically connected.
-The movement of the item must use an arrow key or a flat pad.
-The item does not appear when the device of wireless LAN etc. is not physically connected.
-The movement of the item must use an arrow key or a flat pad.
-As for the device under the diagnosis, blue and yellow are alternately displayed at the left of the icon.
- The diagnosis result of the device greens at the left of the icon when it is normal, and becomes red when
abnormal.
- The diagnosis result of the device greens at the left of the icon when it is normal, and becomes red when
abnormal.
-Please click while diagnosing when being stop on the way by the time the test of all devices ends.
-Please click when you restart "PC-Diagnostic utility".
*Each device is tested from the beginning, and it is not possible to restart on the way.
-When the test of all devices ends, the test result is displayed under the right of the screen.
2. Operation of PC-Diagnostic Utility
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1.
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Turned on the computer.
"F2" is pushed on the screen while "Press<F2>to enter Setup" is displayed of "Panasonic".
Push "F10", and on the screen of "Is the change in the setting preserved and do end?"and then "Yes"
is selected, and "Enter" is pushed.
The computer reactivates automatically.
The end option is chosen by the start menu, and the power supply of the computer is turned off.
"F2" is pushed on the screen while "Press<F2>to enter Setup" is displayed of "Panasonic".
Push "F10", and on the screen of "Is the change in the setting preserved and do end?"and then "Yes"
is selected, and "Enter" is pushed.
The computer reactivates automatically.
The end option is chosen by the start menu, and the power supply of the computer is turned off.
Ex.The standard when the standard <all device> is tested becomes 1+2+3=6 minutes.
There is greatly a difference from RAM test when the memory is increased according to the perform-
ance of the memory occasionally.
Moreover, when the main body of PC under the test is a high temperature, it occasionally takes time.
There is greatly a difference from HDD according to the performance of the drive occasionally.
ance of the memory occasionally.
Moreover, when the main body of PC under the test is a high temperature, it occasionally takes time.
There is greatly a difference from HDD according to the performance of the drive occasionally.
2-3. The content of the setup is returned to the setting of the user
Standard at test time
All devices other than RAM and HDD
RAM standard test
HDD standard test
HDD enhancing test (60GB)
All devices other than RAM and HDD
RAM standard test
HDD standard test
HDD enhancing test (60GB)
about 1 minute
1 - 2 minutes
2 - 3 minutes
about 40 minutes
1 - 2 minutes
2 - 3 minutes
about 40 minutes
-To test only a specific device, "Test" and "Do not test" of each device can be selected.
-The device which can select the enhancing test changes in order of "The standard is tested" and "Do not
test" whenever the device icon is clicked.
-The device which can select the enhancing test changes in order of "The standard is tested" and "Do not
test" whenever the device icon is clicked.
2-1. Selection of tested device
When of "Close" on the right of the screen is clicked, the computer reactivates automatically. Or, the
power supply switch is done in the slide and the power supply is turned off.
power supply switch is done in the slide and the power supply is turned off.
2-2. "PC-Diagnostic utility" End method
Please begin testing clicking if the selection of the tested device ends.
Start the standard test
Do not test
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