Panasonic NA-106VC5WRU Service Manual ▷ View online
NA-106VC5WRU
13
7.2.
Failure Codes
8 Troubleshooting Guide
All repairs which must be done on the machine should be done by authorized agents only. When a repair is required for machine
or you are unable to eliminate the failure with the help of the information given below:
or you are unable to eliminate the failure with the help of the information given below:
• Unplug the machine.
• Close the water tap.
• Close the water tap.
Error Indication
Error Number
Indication For User
Indication For Service
Yes/No
Yes/No
Door is not locked
E01
Yes
Yes
Door is unlocked during programme
E01
Yes
Yes
Lack of water
E02
Yes
Yes
Pump failure
E03
Yes
Yes
Overflow
E04
Yes
Yes
NTC or Heater Failure
E05
No
Yes
Motor Failure - 1 (Tachometer open-short cir-
cuit or motor connector is disconnected)
cuit or motor connector is disconnected)
E06
No
Yes
Motor Failure - 2 (triac short circuit)
E08
No
Yes
Electronic Pressure Sensor
E10
No
Yes
FAILURE
PROBABLE CAUSE
METHODS OF ELIMINATION
Machine does not operate.
It is unplugged.
Insert the plug into the socket.
Fuse is defective.
Change fuse.
Start / Pause button has not been
pressed.
pressed.
Press the start / pause button.
The program knob is in 0 (off) status.
Bring the program knob on the desired status.
The door is not shut properly.
Shut the door properly. You should hear the click.
Child lock is active.
See section 5.5.
Machine does not receive water.
Water tap is closed.
Open water tap.
The water inlet hose may be bent.
Check the water inlet hose.
The water inlet hose is obstructed.
Clean the filters of water inlet hose.
The water inlet filter is obstructed.
Clean the valve inlet filters.
The door is not shut properly.
Shut the door properly. You should hear the click.
Machine is not draining water.
The drain hose is obstructed or bent.
Check the drain hose.
The pump filter is obstructed.
Clean the pump filter.
The clothes are not placed inside the
machine in a well-balanced manner.
machine in a well-balanced manner.
Spread the clothes inside the machine in an orderly and
well-balanced manner.
well-balanced manner.
Machine is vibrating.
The feet of machine are not adjusted.
Adjust the feet.
Transportation screws are not removed. Remove transportation screws.
There is a small amount of clothes in
the device.
There is a small amount of clothes in
the device.
It does not prevent operation of the machine.
Excessive amount of clothes are filled
in the machine or the clothes are not
placed in a well-balanced manner.
in the machine or the clothes are not
placed in a well-balanced manner.
Do not exceed the recommended quantity of clothes
and spared clothes in the machine in a well-balanced
manner.
and spared clothes in the machine in a well-balanced
manner.
Excessive foam in the detergent
drawer
drawer
Too much detergent has been used.
Press the start/pause button. In order to stop the foam,
dilute one table-spoon of softener in half liter of water
and pour it in the detergent drawer. Press the start/
pause button after 5-10 minutes. Arrange the amount of
the detergent properly in the next washing process.
dilute one table-spoon of softener in half liter of water
and pour it in the detergent drawer. Press the start/
pause button after 5-10 minutes. Arrange the amount of
the detergent properly in the next washing process.
Wrong detergent has been used.
Use only the detergents produced for full automatic
machines.
machines.
The washing result is bad.
Laundry too dirty for the program you
have selected.
have selected.
Select a suitable program.
The amount of detergent used is not
sufficient.
sufficient.
Use more detergent according to the detergent.
The washing result is not good.
Clothes exceeding the maximum
capacity has been filled in machine.
capacity has been filled in machine.
Put the clothes in machine in a manner not to exceed
its maximum capacity.
its maximum capacity.
Water may be hard.
Use the amount of detergent according to the declara-
tion of the detergent producer.
tion of the detergent producer.
Distribution of the clothes in machine is
not well-balanced.
not well-balanced.
Spread the clothes inside the machine in an orderly and
well-balanced manner.
well-balanced manner.
The water is seen in the drum
during washing.
during washing.
No failure. The water is at the lower
part of the drum.
part of the drum.
NA-106VC5WRU
14
There are residues of detergent
on the clothes.
on the clothes.
The pieces of some detergents which
do not dissolve in water may stick to
clothes as white stains.
do not dissolve in water may stick to
clothes as white stains.
By calibrating machine for “Rinsing” program, make an
additional rinsing or eliminate the stains After drying
with the help of a brush.
additional rinsing or eliminate the stains After drying
with the help of a brush.
There are grey stains
on the clothes.
on the clothes.
These stains may be caused by oil,
cream or ointment.
cream or ointment.
In the next washing operation, use the maximum deter-
gent amount declared by the detergent producer.
gent amount declared by the detergent producer.
The spinning process is not done
or starts with delay.
or starts with delay.
No failure. The unbalanced load control
works in that way.
works in that way.
The unbalanced load control system will try to distribute
clothes in a homogenous manner. After clothes are dis-
tributed, passage to spinning process will be realized.
In the next washing process, place clothes into the
machine in a well-balanced manner.
clothes in a homogenous manner. After clothes are dis-
tributed, passage to spinning process will be realized.
In the next washing process, place clothes into the
machine in a well-balanced manner.
FAILURE
PROBABLE CAUSE
METHODS OF ELIMINATION
NA-106VC5WRU
15
9 Torque Values
(*) Marked parts are important for product safety purposes. Please tighten screw, bolts and nuts according to the torque values
given in table above.
given in table above.
ASSEMBLY LOCATION
PART NAME
PART CODE
TORQUE
MIN. (Nm)
TORQUE
NOM. (Nm)
TORQUE
MAX. (Nm)
EMI Filter - Cabinet Assembly ST 4,2X9,5 PAN HEAD WITH COLLAR
TORX UNDERHEAD SERRATED
EARTH
EARTH
37016042
2.34
2.60
2.86
Pressure Switch Supporting
Plastic - Cabinet Assembly
Plastic - Cabinet Assembly
SCREW 4X12 TORX PAN HEAD
WITH COLLAR UNDER HEAD SER-
RATED
WITH COLLAR UNDER HEAD SER-
RATED
37016360
1.44
1.60
1.76
Hinge - Cabinet Assembly
With Hing Support Sheet
With Hing Support Sheet
THREAD ROLLING SCREW M4X8
PAN HEAD TORX
PAN HEAD TORX
37015092
3.50
3.70
3.90
Speed Control Hole Tapper -
Cabinet Assembly
Cabinet Assembly
ST 4,2X9,5 PAN HEAD WITH COLLAR
TORX UNDERHEAD SERRATED
TORX UNDERHEAD SERRATED
37014454
1.65
3.00
3.30
Front Panel - Cabinet Assem-
bly
bly
ST 4,2X9,5 PAN HEAD WITH COLLAR
TORX UNDERHEAD SERRATED
TORX UNDERHEAD SERRATED
37014454
2.40
3.50
3.70
Front Panel - Plinth Assembly ST 4,8X9,5 PAN HEAD WITH COLLAR
TORX UNDER HEAD SERRATED
EARTH
EARTH
37015098
2.30
2.40
2.80
Cabinet Support Sheet S -
Cabinet Assembly
Cabinet Assembly
ST 4,2X9,5 PAN HEAD WITH COLLAR
TORX UNDERHEAD SERRATED
TORX UNDERHEAD SERRATED
37014454
2.43
2.70
2.97
Control Panel - Front Panel
Assembly
Assembly
ISO 7049 ST 4,2X13 TORX
37014453
2.43
2.70
2.97
Door Lock - Cabinet Assem-
bly
bly
ISO 7049 ST 4,2X16 TORX
37014455
1.10
1.60
1.70
Adjustable Foot
M10x30 1,25 6g
47000778
2.50
2.80
3.10
Top Support Sheet - Cabinet
Assembly
Assembly
ST 4,2X9,5 PAN HEAD WITH COLLAR
TORX UNDERHEAD SERRATED
TORX UNDERHEAD SERRATED
37014454
2.43
2.70
2.97
Detergent Drawer - Control
Panel Assembly
Panel Assembly
SCREW 4X14 PAN HEAD TORX
TYPE 2
TYPE 2
37016358
1.00
1.00
1.20
*
Drum Group Type A
COUNTERSUNK HEAD BOLT M6X22
TORX INOX
TORX INOX
37000513
13.00
14.00
16.00
*
Transport Screw Assembly
TRANSPORT SCREW GROUP 2
37015676
6.50
6.50
7.00
*
Motor Assembly
HEXAGON HEAD BOLT 8X30
37002114
8.50
9.00
11.00
*
Front Concrete Weight -
Front Tub Assembly
Front Tub Assembly
HEXAGON HEAD BOLT 10X52 TYPE-
2
2
37017567
17.50
18.00
19.00
*
Upper Counter Weight
Assembly
Assembly
HEXAGON HEAD BOLT 10X52 TYPE-
2
2
37017567
17.50
18.00
19.00
*
Pulley - Drive Shaft - Wash-
ing Group Assembly
ing Group Assembly
HEXAGON HEAD BOLT M8X20
UNDER HEAD SERRATED DIN 6921
UNDER HEAD SERRATED DIN 6921
35009531
39.50
40.00
40.50
*
Front Tub - Rear Tub Assem-
bly
bly
HEXAGON HEAD BOLT 6x30 PT
TYPE 2
TYPE 2
37014521
4.50
4.70
5.00
*
Heater Assembly
HEATER ASSEMBLY - M6 NUT
N/A
3.85
4.00
4.00
Pump - Cabinet Assembly
SCREW 4X12 TORX PAN HEAD
WITH COLLAR UNDER HEAD SER-
RATED
WITH COLLAR UNDER HEAD SER-
RATED
37016360
0.65
1.50
1.70
Pressure Switch Hose Group
- Front Tub Assembly
- Front Tub Assembly
SCREW 4X12 TORX PAN HEAD
WITH COLLAR UNDER HEAD SER-
RATED
WITH COLLAR UNDER HEAD SER-
RATED
37016360
1.60
1.70
1.90
NA-106VC5WRU
16
10 Disassembly and Assembly Instructions
10.1. Top Plate
1. Remove two screws that fix the top-plate at the back.
2. Push the top-plate back and pull it up.
10.2. Door
1. Remove two screws that fix the door. (by using T25 tool)
2. Pull the door up.
3. Remove screws that fix the door group.
4. Put the door outside plastic with helping screwdriver.
5. Remove the door inside plastic.
6. Remove six screws that fix the door hinge.
7. Remove the door handle.
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