Panasonic UF-490 / UF-4000 / UF-4100 Service Manual ▷ View online
105
4.5.2.
Document does not feed or Multiple feeds
START
END
No
Is the Control Panel Unit locked?
Close the Control Panel Unit firmly.
Yes
No
Is the ADF Roller clean?
Clean the surface of the roller
with isopropyl alcohol (Sect. 2.2.2)
with isopropyl alcohol (Sect. 2.2.2)
Yes
No
Is the ADF Roller worn out?
Replace the ADF Roller
(Sect. 2.2.5).
(Sect. 2.2.5).
Yes
No
Does the ADF Roller drive
properly?
properly?
Does the ADF Roller's gear
system function properly?
system function properly?
Yes
No
Separation Rubber normal?
Is the adjustment of the
Is the Separation Rubber worn
out?
out?
Replace the Separation Rubber.
No
Clean or adjust the Separation
Rubber Pressure.
Rubber Pressure.
No
Yes
Adjust the gear system or replace
defective parts.
defective parts.
Yes
Yes
106
4.5.3.
Document Jam (030) or Skew
END
START
Close the Control Panel Unit
firmly.
firmly.
No
No
No
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Is the Control Panel Unit
closed?
closed?
Copy Mode
Sample
Close the Green Latch Hooks
firmly.
firmly.
Is the Green Latch Hooks
locked on the Scanning
Roller Assy?
locked on the Scanning
Roller Assy?
Clean or replace PNL PCB.
Do all sensors on the PNL
PCB operate normally?
PCB operate normally?
Clean the surface of roller
with isopropyl alcohol
(Sect.2.2.2).
with isopropyl alcohol
(Sect.2.2.2).
Does the Feed Roller have
drive and sufficient friction?
drive and sufficient friction?
Remove the foreign particles
or papers from the document
path.
or papers from the document
path.
Is the document path clear
of foreign particles or paper?
of foreign particles or paper?
Adjust or replace any
defective parts.
defective parts.
Is the Transmitting
mechanism operating
properly?
mechanism operating
properly?
107
4.6.
Communications
This section explains general troubleshooting procedures for the 400 series of Information Codes. These
errors are primarily caused by poor telephone line quality (loss, noise, echo, etc.). This unit is furnished with
Service Mode 1 to assist in troubleshooting line quality problems.
It is suggested that both the transmitting unit and receiving unit be adjusted. This section gives relevant
parameters in Service Mode 1 for the transmitting and receiving sides. If no improvement is realized after
the parameters are adjusted, it is recommended that the parameters be returned to the default settings.
errors are primarily caused by poor telephone line quality (loss, noise, echo, etc.). This unit is furnished with
Service Mode 1 to assist in troubleshooting line quality problems.
It is suggested that both the transmitting unit and receiving unit be adjusted. This section gives relevant
parameters in Service Mode 1 for the transmitting and receiving sides. If no improvement is realized after
the parameters are adjusted, it is recommended that the parameters be returned to the default settings.
4.6.1.
Communication Trouble
START
No
Yes
Is this an international
communication?
communication?
#021 : Off
On
#025 : 1st
2nd
#033 : 33600 bps
31200-2400/
TC9600/TC7200
TC9600/TC7200
#024 : 2100 Hz
1080 Hz
#030 : 75 ms
1 sec
Transmitting Side
#010 : -9 dBm
0 to -15 dBm
To improve a poor S/N (signal-to-noise ratio)
#032 : 33600 bps
31200 to 2400 bps
#011 : -43 dBm
-33 dBm or -38 dBm
#033 : 33600 bps
31200 to 2400 bps
#023 : Normal
Long
Transmitting Side Receiving Side
#013 : 0 dBm
4, 8 or 12 dBm
Receiving Side
To equalize loss (Amplitude Distortion) between
the fax unit and the phone company exchange
the fax unit and the phone company exchange
#025 : 1st
2nd
#024 : 2100 Hz
1080 Hz
#030 : 75 ms
1 sec
To cope with shifted signal sequences caused by an echo
#070 : 128
256 to 2048
To cope with impulse noise
Receiving Side
Perform a communication test after changing settings.
Transmitting Side Receiving Side
Transmitting Side
#014 : 0 dBm
4, 8, 12 dBm
Receiving Side
108
4.6.2.
Poor Transmitted Copy Quality
Make a copy.
Is the printed copy
normal?
normal?
Is the transmitted
copy normal?
copy normal?
The receiving unit
may be defective.
may be defective.
Telephone line quality
is poor.
is poor.
Is the CIS LED
lit?
lit?
Replace the Low
Voltage Power
Supply Unit.
Voltage Power
Supply Unit.
Replace the SC
PCB.
PCB.
Replace the CIS.
Connect it correctly.
Does CN3, pin 7 on
SC PCB measure
+24 VDC?
SC PCB measure
+24 VDC?
Does CN3, pin 6
measure 0V when
the scan starts?
measure 0V when
the scan starts?
Is CN3 on the
SC PCB
connected properly?
SC PCB
connected properly?
Perform a transmission
test to a reference
fax unit.
test to a reference
fax unit.
Does poor transmitted
copy appear only
when transmitting to a
specific receiver?
copy appear only
when transmitting to a
specific receiver?
(1) Replace the CIS.
(2) Replace the SC PCB.
(2) Replace the SC PCB.
Check the Telephone Line Cable.
Replace the SC PCB.
Replace the SC PCB.
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
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