DOWNLOAD Panasonic KX-MB763RU (serv.man5) Service Manual ↓ Size: 13.01 MB | Pages: 127 in PDF or view online for FREE

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• A recording paper jam occurred. Remove the jammed paper.

• The cable or the computer power cord is not connected correctly. Check the connections.
• The software is not running on the computer. Restart the software and try again.

• The unit is warming up. Wait for a while.

• The other party’s fax machine does not offer the polling function. Check with the other party.

• The other party’s fax machine is busy or has run out of recording paper. Try again.

• The recording paper is installed in the manual input tray when trying to copy, receive faxes or print reports.

Remove the recording paper from manual input tray.

• The drum unit’s service life is finished. Replace the drum unit immediately.

• The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install

paper or remove the jammed paper.

• If feature #442 is set to “ALWAYS”, check the connection between the computer and the unit.
• The toner’s service life is finished. Replace the toner cartridge immediately.

• The toner’s service life is near to an end. Replace the toner cartridge as soon as possible.

• The top cover is open. Close it.

• A transmission error occurred. Try again.

• The inside of the unit is cold. Let the unit warm up. Wait for a while.

• The fax message was printed on paper which is shorter than A4 size paper. Use the appropriate size

paper.

DISPLAY MESSAGE

CAUSE AND REMEDY

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If, after the call is connected, the customer describes the situation and it is determined that the problem can be corrected by
making parameter changes, this function makes it possible to change parameters such as the user code and service code from
another fax (using DTMF tones). Therefore, travel to the customer's location is not required. However, it is not possible to
change all the parameters remotely (PROGRAM MODE TABLE(P.96)). The function used to accomplish this is remote pro-
gramming.

First, in order to check the current status of the service code parameter, print out the setup list (code: 991) and the service list
(code: 999) from the customer's fax machine.
Based on this, the parameters for the desired codes can be changed.
The procedure for changing and listing parameters is described on ENTERING THE REMOTE PROGRAMMING MODE AND
CHANGING SERVICE CODES(P.95). Also, before exiting the remote programming mode, it is advisable to obtain a new list to
confirm that the changes were made correctly.

Since the connected telephone is in use during the remote programming mode, it may be helpful to ask the customer to switch
to the speakerphone. This frees the customer from the need to remain right next to the fax while you are making parameter set-
tings. When finished, inform the customer. Also note that in very noisy locations where the DTMF tones are not audible, the
remote programming function will not work.

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PROGRAM MODE TABLE (P.96)

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Code

Function

Set Value

Default

Remote Setting

101

SET DATE & TIME

dd/mm/yy hh:mm

01/01/07

NG

102

YOUR LOGO

---------

None

NG

103

YOUR FAX NUMBER

---------

None

NG

110

LANGUAGE

2:English / 3:Russian / 4:Ukrainian

Russian

OK

120

DIALING MODE

1:Pulse / 2:Tone

Pulse

OK

121

SET FLASH TIME

90:900 / 70:700 / 60:600 / 40:400 /
30:300 / 25:250 / 20:200 / 16:160 /
11:110 / 10: 100 / 9: 90 / 8: 80 (ms)

900ms

OK

145

LCD CONTRAST

1:NORMAL / 2:DARKER

NORMAL

NG

155

CHANGE PASSWORD

---------

DEFAULT=1234

NG

161

RINGER PATTERN

1:A / 2:B / 3:C

A

NG

210

FAX RING COUNT

1 to 9 rings

2

OK

216

AUTO CALLER ID LIST

2:ON / 1:OFF

OFF

OK

218

CALLER ID

1:AOH / 2:CALLER ID  / 3:AOH OFF

AOH

OK

219

CALLER ID DIGITS

4 to 7

7

OK

380

PAPER SIZE

1:LETTER / 2:A4 / 3:LEGAL

A4

OK

403

POWER SAVE

5:5min / 15:15min / 30:30min / 60:1h

15min

OK

462

CONTRAST HOLD

1:DISABLED / 2:ENABLED

DISABLED

OK

463

DEFAULT MODE

1:COPY / 2:FAX

COPY

OK

464

MODE TIMER

0:OFF / 1:30S / 2:1min / 3:2min /
4:5min

1min

OK

482

TONER SAVE

2:ON / 1:OFF

OFF

OK

Code

Function

Set Value

Default

Remote Setting

212

TEL / FAX DELAYED RING

1 to 9 rings 

2

OK

401

PRINT SENDING REPORT

1:ERROR / 2:ON / 3:OFF

OFF

OK

402

JOURNAL AUTO PRINT

2:ON / 1:OFF

ON

OK

404

MANUAL ANSWER MODE

1:TEL / 2:TEL/FAX

TEL

OK

411

OVERSEAS MODE

1:NEXT FAX / 2:ERROR / 3:OFF

ERROR

OK

412

DELAYED TRANSMISSION

ON / OFF

OFF

NG

413

ECM SELECTION

2:ON / 1:OFF

ON

OK

416

CONNECTING TONE

2:ON / 1:OFF

ON

OK

432

AUTO REDUCTION

2:ON / 1:OFF

ON

OK

434

FAX ACTIVATION CODE

ON / OFF

ON CODE=*#9

NG

436

SILENT FAX RECOGNITION

3 to 9 rings 

3

OK

437

MEMORY RECEIVE ALERT

2:ON / 1:OFF

ON

OK

438

FRIENDLY RECEPTION

2:ON / 1:OFF

ON

OK

442

PCFAX SETTING

1:OFF / 2:ALWAYS / 3:CONNECTED

CONNECTED

OK

459

SET FAX DEFAULT 

YES / NO

NO

NG

Code

Function

Set Value

Default

Remote Setting

461

COPY RESOLUTION

1:TEXT/PHOTO / 2:TEXT / 3:PHOTO TEXT

OK

467

PAGE LAYOUT HOLD

1:DISABLED / 2:ENABLED

DISABLED

OK

468

ZOOM HOLD

1:DISABLED / 2:ENABLED

DISABLED

OK

469

COLLATE HOLD

1:DISABLED / 2:ENABLED

DISABLED

OK

Code

Function

Set Value

Default

Remote Setting

774

DATA TIMEOUT

5~600s

60s

NG

Code

Function

Set Value

Default

Remote Setting

493

SCAN MODE

1:VIEWER / 2:FILE / 3:E-MAIL / 4:OCR VIEWER

OK

494

SCAN PARAM. HOLD

1:DISABLED / 2:ENABLED

DISABLED

OK