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101

(1) ROM VERSION
FLASH ROM version
(2) SUM
FLASH ROM internal data calculation.
(3) YOUR LOGO
The user logo recorded in the unit. If it is not recorded,
NONE will be displayed.
(4) YOUR TELEPHONE NUMBER
The user telephone number recorded in the unit. If it is not
recorded, NONE will be displayed.
(5) Not used
(6) FACTORY - CUSTOMER
This shows how many days from factory production until the
user turns ON the unit.
(7) MONTH
The shows the very first month, date, year and time set by
the user after they purchased the unit.
(8) DAY
The shows the very first month, date, year and time set by
the user after they purchased the unit.
(9) YEAR
The shows the very first month, date, year and time set by
the user after they purchased the unit.
(10) TIME
The shows the very first month, date, year and time set by
the user after they purchased the unit.
(11) USAGE TIME
The amount of time the unit has been powered ON.
(12) FACTORY - NOW
This shows how many days from factory production until the
user prints out this history list.
(13) TEL MODE
The amount of time the TEL mode setting was used.
(14) FAX MODE
The amount of time the FAX mode setting was used.
(15) Not used
(16) Not used
(17) FINAL RECEIVE MODE
The last set receiving mode by the user.
(18) TONE/PULSE SELECTION
The most recently used setting used, either TONE or
PULSE.
(19) RECEIVE REDUCTION
The compression rate when receiving.
(20) SETTING NO. OF DIRECTORY
The recorded directory stations (one touch dial).
(21) NUMBER OF COPY
The number of pages copied.
(22) NUMBER OF RECEIVE
The number of pages received.
(23) NUMBER OF SENDING
The number of pages sent.
(24) NUMBER OF CALLER ID
The number of times Caller ID was received.
(25) Not used
(26) Not used
(27) Not used
(28) Not used
(29) Not used

(30) Not used
(31) NUMBER OF PRINTING HELP
The number of help lists printed until now.
(32) NUMBER OF DIVIDED PRINTING IN FAX RECEP-
TION
The number of faxes received that were divided into more
than one sheet since the unit was purchased.
(33)  Not used.
(34), (35) Not used.
(36) FAX MODE
Means the unit received a fax message in the FAX mode.
(37) MAN RCV
Means the unit received a fax message by manual opera-
tion.
(38) FRN RCV
Means the unit received a fax message by friendly signal
detect.
(39) Not used
(40) RMT DTMF
Means the unit detected DTMF (Remote Fax activation
code) entered remotely.
(41) PAL DTMF
Means the unit detected DTMF (Remote Fax activation
code) entered by a parallel connected telephone.
(42) TURN-ON
Means the unit started to receive after 10 rings. (Remote
Turn On: Service Code #573)
(43) Not used
(44) IDENT
Means the unit detected Ring Detection.
(45) Not used
(46) Not used
(47) Not used
(48) Not Used
(49) Not Used
(50) Printing number of the drum unit
(51) Paddle rotation number of the drum unit
(52) CALL SERVICE 3  failure cause record (the latest)
(53) CALL SERVICE 3  failure cause record (the last time)
(54) CALL SERVICE 3  failure cause record (the second
last time)

102

If the unit detects a problem, one or more of the following messages will appear on the display.
The explanations given in the [ ] are for servicemen only.

DISPLAY MESSAGE

CAUSE AND REMEDY

• The cordless handset you tried to call is in use.

The cordless handset you are calling is too far from the base unit.

• Polygon motor error.

Refer to Call Service 1 (P.153).

• Laser beam error. Replace LSU unit.

Refer to Call Service 2 (P.154).

• Fuser unit cannot heat up. Replace fuser unit.

Refer to Call Service 3 (P.155).

• Fan motor error. Replace fan motor.

Refer to Call Service 4 (P.156).

• Charge unit error

(An error occurred in the Charge unit including High voltage unit. (Also the Charger went wrong.))
Refer to Call Service 6 (P.157).

• There is something wrong with the drum unit. Replace the drum unit and the toner cartridge.

• The document was not fed into the unit properly. Reinsert the document. If misfeeding occurs frequently,

clean the document feeder rollers or adjust the feeder pressure and try again.

• The drum unit is not inserted properly. Reinsert it correctly.

• The front cover is open. Close it.

• The drum life is complete. Replace the drum unit immediately 

• Recording paper was not fed into the unit properly. Reinsert the recording paper.

• The unit has a document in memory. See the other displayed message instructions to print out the docu-

ment.

• The inside of the unit is extremely cold and cannot be operated. Use the unit in a warmer area. While the

unit cannot be operated, the received documents are temporarily stored into the memory, and will be
printed out automatically when the unit warms up.

• When performing memory transmission, the document being stored exceeded the memory capacity of the

unit. Send the entire document manually.

• When making a copy, the document being stored exceeds the memory capacity of the unit. Press STOP to

clear the message. Divide the document into sections.

• There is no space to store new items in phonebook. Erase unnecessary items.
• There is no room left in memory to record voice messages. Erase unnecessary messages.

• There is something wrong with the modem circuit.

• The other party's fax machine is busy or has run out of recording paper. Try again.

• Recording paper is not installed or the unit has run out of paper. Install paper.
• Recording paper is not fed into the unit properly. Reinstall paper.

• A recording paper jam occurred. Clear the jammed paper.

[If the printout jams, please refer to Recording Paper Jams (P.241).]

• The unit is warming up. Wait for a while.

103

• The other party's fax machine does not offer the polling function. Check with the other party.

• The greeting message you recorded was under 1 second long. Record a longer message.

• The other party's fax machine is busy or has run out of recording paper. Try again.

• The document is jammed. Remove the jammed document.
• The document longer than 600 mm. Press the STOP to remove the document. Divide the document into

two or more sheets and try again.

• The drum life is near to an end. Replace the drum unit as soon as possible.

• The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install 

paper or clear the jammed paper.

• There is something wrong with the unit. Contact our service personnel.

• The toner life is complete. Replace the toner cartridge immediately.

• The toner life is near to an end. Replace the toner cartridge as soon as possible.

• A transmission error occurred. Try again.

• The inside of the unit is cold. Let the unit warm up. Wait for a while.

• The fax message was printed on paper which is shorter than A4 size paper. Use the appropriate size

paper.

• To prevent the drum unit becoming dirty, use A4 or  letter size paper.

DISPLAY MESSAGE

CAUSE AND REMEDY

• Erase unnecessary messages.

• Recording was too short. Try again.

• Phonebook copy failed. Confirm the destination unit is in standby mode and try again.

• The destination unit's phonebook memory is full. Erase the unnecessary phonebook items from the desti-

nation unit and try again.

• The cordless handset's phonebook memory is full. Erase unnecessary items.
• There is no room left in memory to record voice messages. Erase unnecessary messages.

• You must subscribe to Caller ID service. Once you receive caller information after subscribing to Caller ID

service, this message will not be displayed.

DISPLAY MESSAGE

CAUSE AND REMEDY

104

1. Press the MENU button.
2. Press “#”, then “8” and “3”.
3. Press the SET button.
4. The report prints out.

Error code table: 

SND=TRANSMISSION / RCV=RECEPTION

Most fax communication problems can be resolved by the following steps.

1. Change the transmit level. (Service code: 596, refer to Service Function Table (P.93).)
1. Change the TX speed/RX speed. (Service code: 717/718, refer to Service Function Table (P.93).)

If the problem remains, see the following “Countermeasure” flow chart.

(1) CODE

(2) RESULT

(3) MODE

SYMPTOM

Counter-

measure*

PRESSED THE STOP KEY

SND & RCV Communication was interrupted by the STOP button.

DOCUMENT JAMMED

SND

The document paper is jammed.

NO DOCUMENT

SND

No document paper.

THE COVER WAS OPENED SND 

The cover is open.

28

COMMUNICATION ERROR

SND & RCV ---------

40

COMMUNICATION ERROR

SND

Transmission is finished when the T1 TIMER expires.

1

41

COMMUNICATION ERROR

SND

DCN is received after DCS transmission.

2

42

COMMUNICATION ERROR

SND

FTT is received after transmission of a 2400BSP training signal.

3

43

COMMUNICATION ERROR

SND

No response after post message is transmitted three times.

4

44

COMMUNICATION ERROR

SND

RTN and PIN are received.

5

46

COMMUNICATION ERROR

RCV

No response after FTT is transmitted.

6

48

COMMUNICATION ERROR

RCV

No post message.

7

49

COMMUNICATION ERROR

RCV

RTN is transmitted.

8

50

COMMUNICATION ERROR

RCV

PIN is transmitted (to PRI-Q).

8

51

COMMUNICATION ERROR

RCV

PIN is transmitted.

8

52

COMMUNICATION ERROR

RCV

Reception is finished when the T1 TIMER expires.

9

54

ERROR-NOT YOUR UNIT

RCV

DCN is received after DIS transmission.

11

58

COMMUNICATION ERROR

RCV

DCN is received after FTT transmission.

13

59

ERROR-NOT YOUR UNIT

SND

DCN responds to the post message.

14

65

COMMUNICATION ERROR

SND

DCN is received before DIS reception.

2

65

COMMUNICATION ERROR

RCV

Reception is not EOP, EOM PIP, PIN, RTP or RTN.

2

68

COMMUNICATION ERROR

RCV

No response at the other party after MCF or CFR is transmitted.

13

70

ERROR-NOT YOUR UNIT

RCV

DCN is received after CFR transmission.

13

72

COMMUNICATION ERROR

RCV

Carrier is cut when the image signal is received.

16

75

MEMORY FULL

RCV

The document was not received due to memory full.

79

CANCELED

SND

The multi-station transmission was rejected by the user.

FF

COMMUNICATION ERROR

SND & RCV Modem error. For the DCN, DCN, etc. abbreviations, refer to Modem

12