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105

• Recording paper is not installed or the input tray has run out of paper. Install paper.
• Recording paper is not fed into the unit properly. Reinstall paper.
• The paper input tray is not installed or is not inserted completely. Insert the paper input tray into the unit.

- “#1”: Paper input tray
- “#2”: Manual input tray

• A recording paper jam occurred. Remove the jammed paper.

• The cable or the computer power cord is not connected correctly. Check the connections.
• The software is not running on the computer. Restart the software and try again.

• The unit is warming up. Wait for a while.

• The other party’s fax machine does not offer the polling function. Check with the other party.

• The other party’s fax machine is busy or has run out of recording paper. Try again.

• The document is jammed. Remove the jammed document.
• Attempted to send or copy a document longer than 600 mm using the auto document feeder. Press

[STOP] to remove the document. Divide the document into two or more sheets and try again.

• The recording paper is installed in the manual input tray when trying to copy, recieve faxes or print  reports.

Remove the recording paper from manual input tray.

• The drum unit’s service life is finished. Replace the drum unit immediately.

• The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install

paper or remove the jammed paper.

• If feature #442 is set to “ALWAYS”, check the connection between the computer and the unit.
• The toner’s service life is finished. Replace the toner cartridge immediately.

• The toner’s service life is near its end. Replace the toner cartridge as soon as possible.

• The top cover is open. Close it.

• A transmission error occurred. Try again.

• The inside of the unit is too cold. Let the unit warm up. Wait for a while.

• The fax message was printed on paper which is shorter than A4 size paper. Use the appropriate size

paper.

DISPLAY MESSAGE

CAUSE AND REMEDY

106

If, after the call is connected, the customer describes the situation and it is determined that the problem can be corrected by
making parameter changes, this function makes it possible to change parameters such as the user code and service code from
another fax (using DTMF tones). Therefore, travel to the customer's location is not required. However, it is not possible to
change all the parameters remotely (Program Mode Table(P.108)). The function used to accomplish this is remote program-
ming.

First, in order to check the current status of the service code parameter, print out the setup list (code: 991) and the service list
(code: 999) from the customer's fax machine.
Based on this, the parameters for the desired codes can be changed.
The procedure for changing and listing parameters is described on Entering the Remote Programming Mode and Changing
Service Codes(P.107). Also, before exiting the remote programming mode, it is advisable to obtain a new list to confirm that the
changes were made correctly.

Since the connected telephone is in use during the remote programming mode, it may be helpful to ask the customer to switch
to the speakerphone. This frees the customer from the need to remain right next to the fax while you are making parameter set-
tings. When finished, inform the customer. Also note that in very noisy locations where the DTMF tones are not audible, the
remote programming function will not work.

107

Program Mode Table (P.108)

108

Code

Function

Set Value

Default

Remote Setting

101

SET DATE & TIME

dd/mm/yy hh:mm

01/01/07

NG

102

YOUR LOGO

---------

None

NG

103

YOUR FAX NUMBER

---------

None

NG

110

LANGUAGE

1:English / 2:Russian / 3:Ukrainian

Russian

OK

120

DIALING MODE

1:Pulse / 2:Tone

Pulse

OK

121

SET 

FLASH 

TIME

8:80ms / 9:90ms / 10:100ms /
11:110ms / 16:160ms / 20:200ms /
25:250ms / 30:300ms / 40:400ms /
60:600ms / 70:700ms / 90:900ms

900ms

OK

145

LCD CONTRAST

NORMAL / DARKER

NORMAL

NG

155

CHANGING THE PASSWORD

---------

DEFAULT=1234

NG

161

RINGER PATTERN

A / B / C

A

NG

210

FAX RING COUNT

1 to 9 rings (for ext. tam)

2

OK

216

AUTO CALLER ID LIST

1:OFF / 2:ON

OFF

OK

218

CALLER ID

1:AOH / 2:CALLER ID  / 3:AOH OFF

AOH

OK

219

CALLER ID DIGITS

4 to 7

7

OK

380

PAPER SIZE

1:LETTER / 2:A4 / 3:LEGAL

A4

OK

403

POWER SAVE

5:5min / 15:15min / 30:30min / 60:1h

15min

OK

462

CONTRAST HOLD

1:DISABLED / 2:ENABLED

DISABLED

OK

463

DEFAULT MODE

1:COPY / 2:FAX

COPY

OK

464

MODE TIMER

0:OFF / 1:30S / 2:1min / 3:2min /
4:5min

1min

OK

482

TONER SAVE

1:OFF / 2:ON

OFF

OK

Code

Function

Set Value

Default

Remote Setting

212

TEL / FAX DELAYED RING

1 to 9 rings 

2

OK

401

PRINT CONFIRMATION REPORT

1:Error / 2:ON / 3:OFF

OFF

OK

402

JOURNAL AUTO PRINT

1:OFF / 2:ON

ON

OK

411

OVERSEAS MODE

1:NEXT FAX / 2:ERROR / 3:OFF

ERROR

OK

412

DELAYED SEND

OFF / ON

OFF

NG

413

ECM SELECTION

1:OFF / 2:ON

ON

OK

416

CONNECTING TONE

1:OFF / 2:ON

ON

OK

432

AUTO REDUCTION

1:OFF / 2:ON

ON

OK

434

Remote FAX activation code

OFF / ON

ON CODE=*#9

NG

436

SILENT FAX RECOGNITION

3 to 9 rings 

3

OK

437

MEMORY RECEPTION ALERT

1:OFF / 2:ON

ON

OK

438

FRIENDLY RECEPTION

1:OFF / 2:ON

ON

OK

441

FAX OUTPUT TRAY

1:#1 / 2:#2

#2

OK

442

PC FAX SETTING

1:OFF / 2:ALWAYS / 3:CONNECTED

CONNECTED

OK

443

PC FAX RECEPTION

----------

---------

NG

459

SET FAX DEFAULT 

YES / NO

NO

NG

Code

Function

Set Value

Default

Remote Setting

461

COPY RESOLUTION

1:TEXT/PHOTO / 2:TEXT / 3:PHOTO TEXT

OK

466

COPY OUTPUT TRAY

1:#1 / 2:#2

#1

OK

467

PAGE LAYOUT HOLD

1:DISABLED / 2:ENABLED

DISABLED

OK

468

ZOOM HOLD

1:DISABLED / 2:ENABLED

DISABLED

OK

469

COLLATE HOLD

1:DISABLED / 2:ENABLED

DISABLED

OK

Code

Function

Set Value

Default

Remote Setting

493

SCAN MODE SETTING

1:VIEWER / 2:FILE / 3:E-MAIL / 4:OCR VIEWER

OK

494

SCANNING PARAMETER HOLD

1:DISABLED / 2:ENABLED

DISABLED

OK