Panasonic KX-FC962RU-T / KX-FC962UA-T Service Manual ▷ View online
6.3. CORDLESS HANDSET
6.3.1. HOW TO REMOVE THE HANDSET BOARD AND LCD
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KX-FC962RU-T / KX-FC962UA-T
6.3.2. HOW TO REPLACE THE HANDSET LCD.
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KX-FC962RU-T / KX-FC962UA-T
7 TROUBLESHOOTING GUIDE
7.1. TROUBLESHOOTING SUMMARY
7.1.1. TROUBLESHOOTING
After confirming the problem by asking the user, troubleshoot according to the instructions and observe the following
precautions.
precautions.
7.1.2. PRECAUTIONS
1. If there is a problem with the print quality or the paper feed, first check if the installation space and the print paper meets the
specifications, the paper selection lever/paper thickness lever is set correctly, and the paper is set correctly without any slack.
2. Before troubleshooting, first check that the connectors and cables are connected correctly (not loose).
If the problem occurs randomly, check it very carefully.
3. When connecting the AC power cord with the unit and checking the operation, exercise utmost care when handling electric
parts in order to avoid electric shocks and short-circuits.
4. After troubleshooting, double check that you have not forgotten any connectors, left any loose screws, etc.
5. Always test to verify that the unit is working normally.
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KX-FC962RU-T / KX-FC962UA-T
·
The cordless handset you tried to call is in use.
·
The cordless handset you are calling is too far from the
base unit.
base unit.
·
There is something wrong with the unit.
[This error is displayed when the thermal head does not
warm up. Check the thermistor on the thermal head and
connector lead.]
warm up. Check the thermistor on the thermal head and
connector lead.]
·
The document was not fed into the unit properly. Re-insert
the document. If misfeeding occurs frequently, clean the
document feeder rollers and try again.
the document. If misfeeding occurs frequently, clean the
document feeder rollers and try again.
(Refer to Document Jams Sending (P.26).)
·
Attempted to send a document longer than 600 mm. Press
[STOP] to remove the document. Divide the document into
two or more sheets and try again.
[STOP] to remove the document. Divide the document into
two or more sheets and try again.
[Alternately, turn off service code #559 to enable sending of
documents longer than 600 mm] (Refer to SERVICE
FUNCTION TABLE (P.47).)
documents longer than 600 mm] (Refer to SERVICE
FUNCTION TABLE (P.47).)
·
Memory (telephone numbers, parameters, etc.) has been
erased. Re-program.
erased. Re-program.
·
The cover is open. Close it and press [FAX/START] to clear
the message.
the message.
·
The unit has run out of recording paper. Install recording
paper and press [FAX/START] to clear the message.
paper and press [FAX/START] to clear the message.
·
The unit has a document in memory. See the other
displayed message instructions to print out the document.
For fax memory capacity, (Refer to SPECIFICATIONS
(P.12)).
displayed message instructions to print out the document.
For fax memory capacity, (Refer to SPECIFICATIONS
(P.12)).
·
The memory is full of received documents due to lack of
recording paper or a recording paper jam. Install paper or
clear the jammed paper. (Refer to RECORDING PAPER
(P.19) and Recording Paper Jams (P.26).)
recording paper or a recording paper jam. Install paper or
clear the jammed paper. (Refer to RECORDING PAPER
(P.19) and Recording Paper Jams (P.26).)
·
When performing broadcast transmission, the document
being stored exceeded the memory capacity of the unit.
Send the entire document manually.
being stored exceeded the memory capacity of the unit.
Send the entire document manually.
·
There is no space to store new items in the base unit
phonebook. Erase unnecessary items.
phonebook. Erase unnecessary items.
·
There is no memory available to record voice messages.
Erase unnecessary messages.
Erase unnecessary messages.
·
There is something wrong with the unit’s modem.
·
The other party´s fax machine is busy or has run out of
recording paper. Try again.
recording paper. Try again.
·
A recording paper jam occurred. Clear the jammed paper.
(Refer to Recording Paper Jams (P.26 ).)
(Refer to Recording Paper Jams (P.26 ).)
·
The unit is checking and initializing the paper cutter. Wait
for a moment while the check is completed.
for a moment while the check is completed.
7.2. USER RECOVERABLE ERRORS
If the unit detects a problem, one or more of the following messages will appear on the display.
The explanations given in the [ ] are for servicemen only.
Note:
Refer to Display (P.4) for display message.
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KX-FC962RU-T / KX-FC962UA-T
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