Panasonic KX-FC962RU-T / KX-FC962UA-T Service Manual ▷ View online
7.4. TEST FUNCTIONS
The codes listed below can be used to perform simple checks for some of the unit’s functions. When complaints are received
from customers, they provide an effective tool for identifying the locations and causes of malfunctions. To do this, you set the
Service mode (Refer to OPERATION FLOW (P.46).) first, then operate the below test items.
from customers, they provide an effective tool for identifying the locations and causes of malfunctions. To do this, you set the
Service mode (Refer to OPERATION FLOW (P.46).) first, then operate the below test items.
Test Mode
Type of Mode
Code
Function
Operation after code
input
FACTORY SET
Service Mode
“5” “5” “0”
Refer to Memory Clear Specification (P.48).
SET
FLASH MEMORY
CHECK
CHECK
Service Mode
“5” “5” “1”
Indicates the version and checks the sum of the FLASH MEMORY.
SET
MODEM TEST
Service Mode
“5” “5” “4”
Telephone line circuit is connected automatically, output the following signals
on the circuit line.
1) OFF 2) 9600bps 3) 7200bps 4) 4800bps 5) 2400bps 6) 300bps 7) 2100Hz
8) 1100Hz
on the circuit line.
1) OFF 2) 9600bps 3) 7200bps 4) 4800bps 5) 2400bps 6) 300bps 7) 2100Hz
8) 1100Hz
SET
SCAN CHECK
Service Mode
“5” “5” “5”
Turns on the LEDs of the CIS and operates the read systems.
Refer to CIS (Contact Image Sensor) SECTION (P.105).
Refer to CIS (Contact Image Sensor) SECTION (P.105).
SET
MOTOR TEST
Service Mode
“5” “5” “6”
Rotates the transmission and reception motor to check the operation of the
motor.
12: FAX TX / Reading memory
52: Recording paper is fed
22: Copy
34: Cutter
44: Recording Paper reverse
motor.
12: FAX TX / Reading memory
52: Recording paper is fed
22: Copy
34: Cutter
44: Recording Paper reverse
Press [STOP] button to quit.
SET
LED CHECK
Service Mode
“5” “5” “7”
All LEDs above the operation panel board flash on and off, or are illuminated.
SET
LCD CHECK
Service Mode
“5” “5” “8”
Checks the LCD indication.
Illuminates all the dots to check if they are normal.
Refer to OPERATION PANEL SECTION (P.103).
Illuminates all the dots to check if they are normal.
Refer to OPERATION PANEL SECTION (P.103).
SET
KEY CHECK
Service Mode
“5” “6” “1”
Checks the button operation.
Indicates the button code on the LCD while the button is pressed. Refer to
BUTTON CODE TABLE (P.50).
Refer to OPERATION PANEL SECTION (P.103).
Indicates the button code on the LCD while the button is pressed. Refer to
BUTTON CODE TABLE (P.50).
Refer to OPERATION PANEL SECTION (P.103).
START (any key)
MEMORY CLEAR
(except History data)
(except History data)
Service Mode
“7” “1” “0”
Refer to Memory Clear Specification (P.48).
START
VOICE PROMPT
TEST
TEST
Service Mode
“7” “8” “4”
You can hear the voice prompt from speaker after pressing “SET“ key.
SET
SENSOR CHECK
Service Mode
“8” “1” “5”
If you enter this mode and operate sensor levers with your hands, the LCD
display of the related sensor (or switch) turns ON / OFF. Also, when copying a
document, the related sensor will turn ON / OFF.
For each sensor’s operation, refer to SENSORS AND SWITCHES (P.150).
display of the related sensor (or switch) turns ON / OFF. Also, when copying a
document, the related sensor will turn ON / OFF.
For each sensor’s operation, refer to SENSORS AND SWITCHES (P.150).
Do Sn Co Jm Ct
: LCD DISPLAY
Do: Document set sensor
:Paper inserted. Turns on when a document is inserted.
Sn: Read position sensor.
:At the read position, turns on when the front cover is opened and the
sensor lever is pressed directory.
sensor lever is pressed directory.
Co: Cover open sensor
:Turns on and off when the front cover is opened and closed.
Jm: JAM sensor
:When JAM sensor is on “Jm” functions.
Ct: Cutter sensor
:When cutter sensor is on “Ct” functions.
SET
PRINT TEST
PATTERN
PATTERN
Service Mode
“8” “5” “2”
Prints out the test pattern.
Used mainly at the factory to test the print quality.
You can select 1~4. (See PRINT TEST PATTERN (P.50))
Used mainly at the factory to test the print quality.
You can select 1~4. (See PRINT TEST PATTERN (P.50))
SET
Note:
The numbers in the boxes (XXX) indicate the keys to be input for the various test modes.
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KX-FC962RU-T / KX-FC962UA-T
When set to ON (=1), the 12 keys and transmission
frequencies are as shown.
frequencies are as shown.
key
High Frequency (Hz)
key
Low Frequency (Hz)
“1”
697
“5”
1209
“2”
770
“6”
1336
“3”
852
“7”
1477
“4”
941
“8”
1633
When set to OFF (=2), the 12 keys and transmission
frequencies are as shown.
frequencies are as shown.
High (Hz)
1209
1336
1477
Low (Hz)
697
697
“1”
“2”
“3”
770
“4”
“5”
“6”
852
“7”
“8”
“9”
941
“
”
“0”
“#”
7.4.1. DTMF SINGLE TONE TRANSMIT SELECTION
Note:
After performing this check, do not forget to turn the setting off.
Otherwise, dialing in DTMF signal will not work.
7.4.2. BUTTON CODE TABLE
Code
Button Name
Code
Button Name
Code
Button Name
04
FAX /START
32
2
47
CALLER ID
05
LOWER
33
3
64
STATION 1
06
COPY
34
4
65
STATION 2
08
SP-PHONE
35
5
66
STATION 3
0A
MUTE
36
6
67
STATION 4
0C
AUTO ANSWER
37
7
68
STATION 5
14
RECORD
38
8
1E
[
] NEXT
16
ERASE
39
9
1F
[
] PREV
18
PLAYBACK
3A
0
00
NO INPUT
20
MENU
3B
01
STOP
25
[+] VOLUME
3C
#
F8
SET
26
[—] VOLUME
3D
REDIAL/PAUSE
31
1
3E
RECALL
7.4.3. PRINT TEST PATTERN
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KX-FC962RU-T / KX-FC962UA-T
7.5. REMOTE PROGRAMMING
If, after the call is connected, the customer describes the situation and it is determined that the problem can be corrected by
making parameter changes, this function makes it possible to change parameters such as the user code and service code from
another fax (using DTMF tones). Therefore, travel to the customer´s location is not required. However, it is not possible to
change all the parameters remotely (PROGRAM MODE TABLE (P.52)). The function used to accomplish this is remote
programming.
making parameter changes, this function makes it possible to change parameters such as the user code and service code from
another fax (using DTMF tones). Therefore, travel to the customer´s location is not required. However, it is not possible to
change all the parameters remotely (PROGRAM MODE TABLE (P.52)). The function used to accomplish this is remote
programming.
First, in order to check the current status of the service code parameter, print out the setup list (code: 991) and the service list
(code: 999) from the customer´s fax machine.
(code: 999) from the customer´s fax machine.
Based on this, the parameters for the desired codes can be changed.
The procedure for changing and listing parameters is described on ENTERING THE REMOTE PROGRAMMING MODE AND
CHANGING SERVICE CODES (P.51). Also, before exiting the remote programming mode, it is advisable to obtain a new list
to confirm that the changes were made correctly.
CHANGING SERVICE CODES (P.51). Also, before exiting the remote programming mode, it is advisable to obtain a new list
to confirm that the changes were made correctly.
Hint:
Since the connected telephone is in use during the remote programming mode, it may be helpful to ask the customer to switch
to the speakerphone. This frees the customer from the need to remain right next to the fax while you are making parameter
settings. When finished, inform the customer. Also note that in very noisy locations where the DTMF tones are not audible, the
remote programming function will not work.
to the speakerphone. This frees the customer from the need to remain right next to the fax while you are making parameter
settings. When finished, inform the customer. Also note that in very noisy locations where the DTMF tones are not audible, the
remote programming function will not work.
7.5.1. ENTERING THE REMOTE PROGRAMMING MODE AND CHANGING SERVICE
CODES
CROSS REFERENCE:
PROGRAM MODE TABLE (P.52)
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KX-FC962RU-T / KX-FC962UA-T
7.5.2. PROGRAM MODE TABLE
Code
Function
Set Value
Default
Remote
Setting
001
Set date and time
dd/mm/yy hh:mm
01/01/05
NG
002
Your logo
---------
None
NG
003
Your FAX number
---------
None
NG
004
Print sending report
1:ON / 2:OFF / 3:ERROR
OFF
OK
006
FAX ring count
1-9
2
OK
TAM/FAX ring count
0: auto / 2-7
2
OK
010
Recording time
1:1 MINUTE / 2:GREET ONLY / 3:3
MINUTES
MINUTES
3 MINUTES
OK
011
Remote TAM ID
--------- (000~999)
---------
NG
013
Dialing mode
1:PULSE / 2:TONE
PULSE
OK
017
Ringer pattern
RINGTONE 1~6
RINGTONE 1
NG
022
Journal auto print
1:ON / 2:OFF
ON
OK
023
Overseas mode
1:NEXT FAX / 2:OFF / 3:ERROR
ERROR
OK
025
Delayed transmission
ON / OFF
OFF
NG
026
Auto CALLER ID list
1:ON / 2:OFF
OFF
OK
027
CALLER ID
1:CALLER ID / 2:AOH/ABH
AOH/ABH
OK
028
Call Bar
1:ON / 2:OFF
OFF
NG
029
CALLER ID Digits
4-7
7
OK
035
Night mode
1:ON / 2:OFF
OFF
NG
036
RCV reduction
1:ON / 2:OFF
ON
OK
039
LCD contrast
1:NORMAL / 2:DARKER
NORMAL
NG
041
FAX activation code
1:ON / 2:OFF
ON ID=
#9
NG
042
Message alert
1:ON / 2:OFF
OFF
OK
044
Memory receive alert
1:ON / 2:OFF
ON
OK
046
Friendly reception
1:ON / 2:OFF
ON
OK
048
Language
1:ENGLISH / 2:RUSSIAN
RUSSIAN
OK
054
Common greeting MSG. REC. time
1:16s / 2:60s
16s
OK
055
TAM-greeting
1:RECORD / 2:CHECK / 3:ERASE
RECORD
NG
058
Scan contrast
1:NORMAL 2:LIGHT 3:DARKER
NORMAL
OK
059
Print contrast
1:NORMAL 2:DARKER
NORMAL
OK
067
CALL SCREENING
1:ON / 2:OFF
ON
OK
070
Pager call
1:ON / 2:OFF
OFF
NG
072
Recall time
0:80msec / 1:90msec / 2:100msec /
3:110msec / 4:160msec / 5:200msec /
6:250msec / 7:300msec / 8:400msec /
9:600msec /
3:110msec / 4:160msec / 5:200msec /
6:250msec / 7:300msec / 8:400msec /
9:600msec /
:700msec / #:900msec
700msec
OK
073
Manual answer mode
1:TEL 2: TEL/FAX
TEL
OK
076
Connecting tone
1:ON / 2:OFF
ON
OK
077
Auto answer mode
3: TAM/FAX 2: FAX Only
TAM/FAX
OK
078
TEL/FAX delayed ring
1~9
2
OK
080
Set default
YES / NO
NO
NG
501
Pause time
1:SHORT (3S) / 2:LONG (5S)
SHORT (3S)
OK
511
Vox sense
1:High / 2:Low
High
OK
514
Bell detection time
(10~90) x 10ms
60
OK
520
CED frequency select
1:2100Hz / 2:1100Hz
2100Hz
OK
521
International mode select
1:ON / 2:OFF
ON
OK
522
Auto standby select
1:ON / 2:OFF
ON
OK
523
Receive equalizer select
1:0km / 2:1.8km / 3:3.6km / 4:7.2km
0km
OK
524
Transmission equalizer select
1:0km / 2:1.8km / 3:3.6km / 4:7.2km
0km
OK
544
Document feed position adjustment value
set
set
1:3mm / 2:4mm / 3:5mm / 4:6mm /
5:7mm
5:7mm
5mm
OK
550
Memory clear
---------
---------
NG
551
ROM check
---------
---------
NG
553
Monitor on FAX communication
1:OFF / 2:Phase B / 3:ALL
OFF
OK
554
Modem test
---------
---------
NG
555
Scanner test
---------
---------
NG
556
Motor test
---------
---------
NG
557
LED test
---------
---------
NG
558
LCD test
---------
---------
NG
559
Document jam detection
1:ON / 2:OFF
ON
OK
560
Cutter selection
1:ON / 2:OFF
ON
OK
561
Key test
---------
---------
NG
562
Cutter test
---------
---------
NG
570
Break % select
1:61% / 2:67%
61%
OK
571
ITS auto redial time set
00-99
03
OK
52
KX-FC962RU-T / KX-FC962UA-T
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