Panasonic KX-FC228UA-T / KX-FC228RU-T Service Manual ▷ View online
89
KX-FC228UA-T/KX-FC228RU-T
12.3.3. Communication Section
Find the problem in the table shown below, and refer to the corresponding troubleshooting procedure in Defective Facsimile
Section (P.90).
Section (P.90).
No
.
Symptom
Reference Content
Possible cause
1 The paper is not fed properly when faxing.
(Not in the copy mode.)
Transmit Problem
(
P.90
)
Problem with the feeding mech-
anism.
Refer to
anism.
Refer to
ADF (Auto Document
Feed) Section
(
P.104
).
2 The fax usually transmits successfully but some-
times fails.
(The unit can copy documents.)
(The unit can copy documents.)
Sometime There is a Transmit Problem
(
P.91
)
Problem with the service line or
with the receiver's fax.
with the receiver's fax.
3 The fax usually receives successfully but some-
times fails.
(The unit can copy documents.)
(The unit can copy documents.)
Receive Problem
(
P.92
)
Problem with the service line or
with the transmitter's fax.
with the transmitter's fax.
4 The fax completely fails to transmit or receive.
(The unit can copy documents.)
The Unit can copy, but cannot Transmit /
Receive
Receive
(
P.93
)
Problem with the electric circuit.
5 The fax fails either to transmit or receive when mak-
ing a long distance or an international call.
(The unit can copy documents.)
(The unit can copy documents.)
The unit can copy, but cannot either
transmit/receive long distance or interna-
tional communications
transmit/receive long distance or interna-
tional communications
(
P.94
)
Problem with the service line.
6 The fax image is poor when transmitting or receiv-
ing during a long distance or an international call.
The unit can copy, but the transmission
and reception image are incorrect
and reception image are incorrect
(
P.96
)
7 No.1~No.5
• The troubleshooting procedure for
each error code will be printed on the
communication result report.
communication result report.
•
Error Messages-Report
(
P.76
)
90
KX-FC228UA-T/KX-FC228RU-T
12.3.3.1. Defective Facsimile Section
12.3.3.1.1. Transmit Problem
REFERENCE:
(*1): Operation Panel Section (P.129)
(*2): ADF (Auto Document Feed) Section (P.104)
(*3): Maintenance (P.183)
(*4): How to Remove the Gear Block and Separation Roller (P.152)
(*5): How to Remove the Operation Board, MIC Board and LCD (P.161)
(*6): Refer to Translation Lists (P.10) for display.
(*2): ADF (Auto Document Feed) Section (P.104)
(*3): Maintenance (P.183)
(*4): How to Remove the Gear Block and Separation Roller (P.152)
(*5): How to Remove the Operation Board, MIC Board and LCD (P.161)
(*6): Refer to Translation Lists (P.10) for display.
91
KX-FC228UA-T/KX-FC228RU-T
12.3.3.1.2. Sometime There is a Transmit Problem
Note:
• "596: Transmit level set" represents a service code. (Refer to Service Function Table (P.62).)
• (*1): Refer to Translation Lists (P.10) for display.
• (*1): Refer to Translation Lists (P.10) for display.
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KX-FC228UA-T/KX-FC228RU-T
12.3.3.1.3. Receive Problem
First confirm whether the recording paper is installed properly or not before starting troubleshooting. (Refer to "Remarks".)
Note:
• "596: Transmit level set" represents a service code. (Refer to Service Function Table (P.62).)
• #06 : Refer to for Program Mode Table (P.99) Fax ring count.
• #06 : Refer to for Program Mode Table (P.99) Fax ring count.
Remarks:
Regarding the reception problem, we have investigated the conceivable causes in the flow chart except for the software-related
errors. However, some troubles may occur due to the software-related problems such as "OUT OF PAPER" when the fax
switches to the memory receiving mode and the memory capacity becomes full of the unprintable data. In this case, error mes-
sages [MEMORY FULL] and its main cause, for example "CHECK PAPER" are displayed on the LCD. Once you solve the main
problem, [MEMORY FULL] will be cancelled and the reception problem will be resolved.
LCD display messages indicating the error causes are shown below.
CHECK PAPER
COVER OPEN
UNIT OVERHEATED (COVER OPEN, etc.)...Reset the unit.
PAPER JAMMED
CHECK FILM
Please refer to Error Messages-Display (P.73) for the above items. If it turns out to be a hardware deformity, please check
each sensor. (Refer to Test Mode (P.58).)
errors. However, some troubles may occur due to the software-related problems such as "OUT OF PAPER" when the fax
switches to the memory receiving mode and the memory capacity becomes full of the unprintable data. In this case, error mes-
sages [MEMORY FULL] and its main cause, for example "CHECK PAPER" are displayed on the LCD. Once you solve the main
problem, [MEMORY FULL] will be cancelled and the reception problem will be resolved.
LCD display messages indicating the error causes are shown below.
CHECK PAPER
COVER OPEN
UNIT OVERHEATED (COVER OPEN, etc.)...Reset the unit.
PAPER JAMMED
CHECK FILM
Please refer to Error Messages-Display (P.73) for the above items. If it turns out to be a hardware deformity, please check
each sensor. (Refer to Test Mode (P.58).)
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