Panasonic CS-BE20TKD / CU-BE20TKD Service Manual ▷ View online
65
15.5.15 H37 (Outdoor Liquid Pipe Temperature Sensor Abnormality)
Malfunction Decision Conditions
During startup and operation of cooling and heating, the temperatures detected by the outdoor liquid pipe
temperature sensor are used to determine sensor errors.
Malfunction Caused
Faulty
connector
connection.
Faulty
sensor.
Faulty
PCB.
Troubleshooting
When abnormality indication starts again.
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.
component breakdown, always switch
off the power before remove and
connect the component.
Is the measured resistance of the outdoor liquid pipe
temperature sensor matches the value specified in its
characteristic chart?
temperature sensor matches the value specified in its
characteristic chart?
Is the connector connection normal?
YES
YES
Check the outdoor discharge pipe temperature sensor:
Plug out connector from the outdoor unit PCB.
Measure the resistance of the outdoor discharge pipe
temperature sensor.
Measure the resistance of the outdoor discharge pipe
temperature sensor.
Check the connector connection:
Turn off the power.
Check the connector connection.
Check the connector connection.
Connector poor contact.
Correct the connection.
Correct the connection.
Defect in outdoor unit PCB.
Replace the outdoor unit PCB.
Replace the outdoor unit PCB.
Defect in outdoor discharge pipe
temperature sensor.
Replace the outdoor discharge pipe
temperature sensor.
temperature sensor.
Replace the outdoor discharge pipe
temperature sensor.
NO
NO
Caution
66
15.5.16 H97 (Outdoor Fan Motor – DC Motor Mechanism Locked)
Malfunction Decision Conditions
The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor.
Malfunction Caused
Operation stops due to short circuit inside the fan motor winding.
Operation stops due to breaking of wire inside the fan motor.
Operation stops due to breaking of fan motor lead wires.
Operation stops due to Hall IC malfunction.
Operation error due to faulty outdoor unit PCB.
Troubleshooting
YES
NO
When abnormality indication starts again
Turn power supply on and operate fan.
Replace fan motor.
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.
component breakdown, always switch
off the power before remove and
connect the component.
Does fan rotate smoothly?
Turn off power supply and rotate fan by
hand.
hand.
Does it rotate?
CN-MTR2
(WHT)
IC19
3
5
1
10
14
16
W
U
V
FAN MOTOR
MS
CN-MTR1
PCB BOARD
5
4
3
2
1
C173
5V
R105
1k
C176
0.01μ
50V
G5
R111
1k
C177
0.01μ
50V
G5
R120
1k
C175
0.01μ
50V
G5
G5
+
YES
NO
YES
Turn off power supply and
disconnect fan motor CN-MRT2
disconnect fan motor CN-MRT2
Check resistance of the motor.
Measure at fan motor connector
CN-MRT1 (1-2, 1-3, 2-3).
Measure at fan motor connector
CN-MRT1 (1-2, 1-3, 2-3).
Replace outdoor PCB.
NO
Replace fan motor.
YES
NO
U
W
V
Replace fan motor.
Replace fan motor.
NO
Replace outdoor PCB.
Stop the fan motor
YES
Is the resistance normal?
Check the rotation feedback output from
fan motor’s CN-MTR1 output.
Rotate the fan motor manually (by hand)
while measure the voltage at PCB’s
CN-MRT1
-
fan motor’s CN-MTR1 output.
Rotate the fan motor manually (by hand)
while measure the voltage at PCB’s
CN-MRT1
-
Between 1(+) and 5(-)
-
Between 2(+) and 5(-)
-
Between 3(+) and 5(-)
Use an inverter check to check on
the power transistor on board.
the power transistor on board.
Do all 6 LED light turn ON and turn
OFF periodically?
OFF periodically?
Does the voltage at each terminal
becomes 5 and 0Vdc repeatedly?
becomes 5 and 0Vdc repeatedly?
Connect it to PCB’s CN-MRT2 port.
Turn power ON and run the unit.
Turn power ON and run the unit.
connector.
Caution
67
15.5.17 H98 (Error Code Stored in Memory and no alarm is triggered / no TIMER LED
flashing)
Malfunction Decision Conditions
Indoor high pressure is detected when indoor heat exchanger is detecting very high temperature when the unit is
operating in heating operation.
Phenomena: unit is stopping and re-starting very often in heating mode
Malfunction Caused
Indoor heat exchanger thermistor
Clogged air filter or heat exchanger
Over-bent pipe (liquid side)
Troubleshooting
NO
NO
YES
When abnormality indication starts again
Check the indoor unit intake air filter
Is the air filter dirty?
● Clean the air filter
● Clean the indoor unit heat exchanger
YES
Check the dust accumulation on the indoor unit heat exchanger
Is the indoor unit heat exchanger dirty?
● Defect in indoor pipe temperature
thermistor
● Replace the indoor pipe temperature
thermistor
thermistor
● Replace the indoor pipe temperature
thermistor
NO
Check the indoor pipe temperature thermistor:
● Plug out connector (CN-TH) from the indoor unit PCB
● Measure the resistance of the indoor heat exchanger
temperature
● Plug out connector (CN-TH) from the indoor unit PCB
● Measure the resistance of the indoor heat exchanger
temperature
thermistor
● Check the piping & installation condition
● Replace piping / reinstall the unit if
necessary
● Replace piping / reinstall the unit if
necessary
YES
Is the measured resistance of the indoor pipe temperature
thermistor matches the value specified in its characteristic
chart?
thermistor matches the value specified in its characteristic
chart?
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.
component breakdown, always switch
off the power before remove and
connect the component.
Caution
68
15.5.18 H99 (Indoor Freeze Prevention Protection: Cooling or Soft Dry)
Error Code will not display (no Timer LED blinking) but store in EEPROM
Malfunction Decision Conditions
Malfunction Decision Conditions
Freeze prevention control takes place (when indoor pipe temperature is lower than 2°C)
Malfunction Caused
Air short circuit at indoor unit
Clogged indoor unit air filter
Dust accumulation on the indoor unit heat exchanger
2/3 way valve closed
Faulty indoor unit fan motor
Refrigerant
shortage
(refrigerant leakage)
Clogged expansion valve or strainer
Faulty indoor pipe temperature sensor
Faulty indoor unit PCB
Troubleshooting
Check the air passage.
When abnormality indication starts again.
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.
component breakdown, always switch
off the power before remove and
connect the component.
Is there any short circuit?
YES
YES
YES
YES
YES
YES
YES
NO
NO
Check the indoor unit air filter.
Is the air filter dirty?
Is the indoor unit heat exchanger dirty?
Check if 2/3 way valve is closed?
Check if indoor fan motor operates normally?
Check if expansion valve or strainer clogged (ice formed)?
Does it conform to the sensor characteristic chart?
Check the indoor pipe temperature sensor.
Check the dust accumulation on the indoor unit heat
exchanger.
exchanger.
Check for gas leakage, Is Oil oozing out from the 2/3 way
valve?
valve?
● Provide sufficient air passage.
● Clean the air filter.
● Clean the indoor unit heat exchanger.
● Open the 2/3 way valve.
● Replace the indoor unit PCB.
● Replace the indoor pipe temperature
sensor.
sensor.
● Reclaim and recharge with correct
amount of refrigerant.
● Replace the indoor unit fan motor and/or
indoor unit PCB.
● Repair the pipe flare or union nuts.
● Reclaim and recharge refrigerant.
● Reclaim and recharge refrigerant.
NO
NO
NO
NO
YES
Caution
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