LG WD-3243RHD / WD-3245RHD Service Manual ▷ View online
16
8-1.DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION
8. ERROR DIAGNOSIS AND CHECK LIST
SYMPTOM
GUIDE FOR SERVICE CALL
NO POWER
Water inlet trouble
YES
YES
YES
NO
NO
YES
NO
NO
Is the power plug connected firmly to
120-127V~ outlet?
120-127V~ outlet?
Power failure? or Breaker opened?
Is the outlet contralled by a switch?
Is the outlet contralled by a switch?
Visit to check
Is NO INLET displayed?
Is the tap opened?
Is the tap frozen?
Is the water supply shut-off?
Is filter in the inlet valve clogged with
foreign material?
foreign material?
Visit to check
Clean the filter of
inlet valve
inlet valve
NO INLET
NO INLET
17
SYMPTOM
• Door does not open
• Error displayed on
the program
• Error displayed on
the program
• DRAIN TROUBLE
GUIDE FOR SERVICE CALL
NO
NO
NO
YES
NO
YES
YES
Started with door opened?
NO
YES
Is the debris filter clogged with foreign
material such as pins, coins, etc?
Is the drain hose frozen with water,
kinked, or crushed?
Visit to check
Close the door
Didn't you press the [DOOR OPEN] button
with water remained in the tub?
Isn't door opened in spite of pressing
the [DOOR OPEN] button
Visit to check
Check if the door switch is O K.
Is displayed?
1. Press the [START/PAUSE]
button to stop the appliance.
2. Drain water by selecting spin.
3. Open door by pressing
the [DOOR OPEN] button.
button to stop the appliance.
2. Drain water by selecting spin.
3. Open door by pressing
the [DOOR OPEN] button.
Clean up
the filter.
the filter.
.
NO DRAIN
NO DRAIN
18
SYMPTOM
GUIDE FOR SERVICE CALL
Suds overflow from the
appliance.
(In this condition, wash and
spin do not operate normally)
appliance.
(In this condition, wash and
spin do not operate normally)
No effect of softener
YES
YES
YES
YES
YES
Is low-sudsing detergent for the drum
washing machine used?
washing machine used?
Is the proper amount of detergent used
as recommended?
as recommended?
Recommend to reduce the amount
of detergent.
of detergent.
Is softener put in the correct compartment of
the drawer?
the drawer?
Is the drawer closed during wash?
Is the softener cap clogged?
Explain how to use softener
Clean the compartment for softener
Visit to check
LOW-SUDSING
Compartment for
softener
softener
This appliance has the automatic suds sensing function which
operates under much suds condition for good rinse and
preventing overflow.
operates under much suds condition for good rinse and
preventing overflow.
When much suds are sensed, the suds removing function such
as drain, water input, pause will operate without rotating the drum.
as drain, water input, pause will operate without rotating the drum.
19
8-2.FAULT DIAGNOSIS AND TROUBLE SHOOTING
1. Be careful of electric shock or disconnecting the parts while trouble shooting.
2. First of all, check the connection of each part terminal with wiring diagram.
3. If you replace the MAIN PWB ASSEMBLY, Put in the connectors correctly.
NO
NO
YES
YES
YES
NO
NO
YES
PWB ASSEMBLY (MAIN)
PWB ASSEMBLY (MAIN)
(1)
(2)
Check the fuse?
Replace MAIN PWB
ASSEMBLY
ASSEMBLY
Reconnect the PWB
ASSEMBLY
ASSEMBLY
Reconnect the PWB
ASSEMBLY
ASSEMBLY
When measuring the voltage of the outlet,
is the voltage AC 120-127V?
is the voltage AC 120-127V?
Is the led (1) on?
Is connector (2) disconnected or
disassembled?
disassembled?
Is wire of the PWB ASSEMBLY disconnected?
Replace PWB ASSEMBLY
NO POWER
CAUTION
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