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Unit does not turn on  

• No AC power 

• Check AC power plug and make certain any switched 

 

 

   outlet is turned on. 

 

 

• Make sure Master Power Switch on rear panel is  

 

 

   turned on to the “1” position. 

 

 

• If DMC 1000 was in “Full-Off” Power Mode  

 

 

   (Power Indicator dim blue), wait for system to reboot.

Disc does not play 

• Disc loaded improperly 

• Load disc label-side up; align the disc with the guides and place  

 

 

   it in its proper position.  

 

• Incorrect disc type 

• Check to see that disc is CD, CD-R, CD-RW, VCD, MP3, WMA, 

 

 

   JPEG, DVD-R, DVD-RW, DVD+R, DVD+RW (standard conforming),  

 

 

   or DVD-Video; other types will not play. 

 

• Invalid Region Code 

• Use Region 2 or Open Region (0) disc only.  

 

• Rating is above parental preset 

• Enter password to override or change rating settings.

No picture 

• Intermittent connections 

• Check all video connections. 

 

• Wrong input 

• Check input selection of TV or receiver.  

 

• Progressive Scan output selected 

• Use Progressive Scan mode only with compatible TV. If needed, press  

 

 

   the Progressive Scan/Interlaced Button 

L

 to toggle to the  

 

 

   correct mode. 

 

• Video Off feature active 

•  Press Video Off Button 

Q

 to reactivate video circuitry (see page 26)

 

• HDMI Output A is connected to a  

• The HDMI Output A may not be used with video displays that are not  

 

   video display that is not HDCP-compliant.     HDCP-compliant. Unplug the cable and select another audio and video  

 

 

   connection (see pages 13 through 14). 

 

• HDMI communications need to be reset 

• Turn off all HDMI devices (DMC 1000, receiver, TV). Turn on 

 

 

   devices in this order: TV, then receiver, then DMC 1000.

No sound 

• Intermittent connections 

• Check all audio connections. 

 

• Incorrect digital audio selection 

• Check digital audio settings. 

 

• DVD disc is in fast or slow mode 

• There is no audio playback on DVD discs during fast or slow modes. 

 

• Surround receiver not compatible  

• Use analog audio outputs. 

 

   with 96kHz PCM audio 

 

 

• Incorrect zone selection 

• Use the Zones command in the Main Menu to select the  

 

 

   desired zone for playback. 

 

• Zone not linked to active zone 

• Use the Zones command in the Main Menu to link or unlink  

 

 

   zones to each other. 

 

• Attempting to use Coaxial or Optical  

• The HDMI and other digital audio outputs are not available at  

 

   Digital Audio Output with HDMI  

   the same time. To use the Coaxial or Optical Digital Audio Outputs, 

 

   Output active 

   change the HDMI Audio Out setting in the Audio Setup menu to Off.

Picture is distorted or jumps during 

• MPEG-2 decoding 

• It is a normal artifact of DVD playback for pictures to jump or show  

fast forward or reverse play 

 

   some distortion during rapid play. 

 

• DTS decoding 

• Due to the format of DTS recordings, fast-play may overshoot  

 

 

   or undershoot desired place.

Some remote buttons do not operate 

• Function not permitted at this time 

• With most discs, some functions are not permitted at certain  

during DVD play; prohibited symbol 

  

 

   times (e.g., Track Skip) or at all (e.g., direct audio track selection). 

appears (see below) 

 

   

The OSD menu is in a foreign language 

• Incorrect OSD language 

• Change the display language selection.

The 

symbol appears 

• Requested function not available at  

• Certain functions may be disabled by the DVD itself during  

 

   this time 

   passages of a disc.

Picture is displayed in the 

• Incorrect match of aspect ratio settings  • Change aspect ratio settings. 

wrong aspect ratio 

   to disc

Remote control inoperative 

• Weak batteries 

• Change both batteries. 

 

• Sensor is blocked 

• Clear path to sensor or use optional outboard remote sensor.

Disc will not copy to VCR 

• Copy protection 

• Many DVDs are encoded with copy protection to prevent  

 

 

   copying to VCR.

Password not accepted. 

• Incorrect password being used or 

• Factory default password “1234” always remains active. 

 

   password has been forgotten. 

   

TROUBLESHOOTInG GUIDE

TROUBLESHOOTInG GUIDE

Screen saver not activated 

• Screen saver will not activate when  

• Clear Setup menus or press Video Off Button to avoid  

 

   Setup menus are displayed  

   burn-in on plasma and CRT displays.

Cannot program playlist 

• Current source is other than  

• Playlists may only be programmed from content stored  

 

   Media Library 

   in the Media Library. Transfer the other source’s content 

 

 

   to the Media Library, view it from within the Media Library  

 

 

   and then create a playlist.

Unable to select desired media  

• No media is present  

• Insert the appropriate memory card into one of the card 

 

 

   source slots, or a USB flash drive into the USB Port 

 

• Wrong type of USB drive was inserted   • Only USB flash drives that do not function as stand alone  

 

   in USB Port  

   MP3 players are compatible 

 

• Media was not inserted correctly  

• Remove media and carefully insert according to the 

 

 

   instructions on page 7

34 TECHnICAL SPECIFICATIOnS

Disc formats: 5 inch (12 cm) or 3 inch (8 cm) DVD Video, Standard conforming DVD+RW, DVD+R, DVD-R,  
DVD-RW, VCD, CD, CD-R, MP3, WMA, JPEG or CD-RW discs, 
Region code: DVD Movie disc with Code 2 or 0 only. 
DVD-Layers: Single Side/Single Layer, Single Side/Dual Layer, Dual Side/Single Layer, Dual Side/Dual Layer 
Audio formats: Linear PCM, MPEG, Windows Media

®

 9,  

Dolby Digital or DTS Audio discs 
Still-image format: JPEG

Slot 1: Secure Digital (SD), Multimedia Card (MMC) and Memory Stick (compatible with Magic Gate) 
cards. Other card types may be used with a compatible adapter, but are not guaranteed to be recognized 
by the DMC 1000 Slot 2: Compact Flash I (CF) cards, or cards using a Compact Flash 1-compatible adapt-
er Card Capacity: Up to 1 GB

Up to USB 2.0-compatible solid-state flash drives

PAL /nTSC

Video: 576p, 720p, 1080i, 1080p 
HDMI Version 1.1a-compliant 
HDCP Version 1.1-compliant

Dolby Digital or DTS Audio discs

Still-image format: JPEG

Y: 1 V

p-p

/75 Ohms, sync negative polarity

Cr: 0.7 V

p-p

/75 Ohms

Cb: 0.7 V

p-p

/75 Ohms

2 Vrms max

DVD (Linear PCM): 

2Hz - 22kHz (48kHz sampling) 

 

2Hz - 44kHz (96kHz sampling)

CD: 

2Hz - 20kHz

105 dB (A-weighted)

DVD: 100dB (18 Bit) / 105dB (20 Bit) 
CD/DVD: 96dB (16 Bit)

DVD/CD: 0.0025 %

Below Measurable Limits

100 - 240 V/50 ~ 60 Hz

12 Watts (Standby)/60 Watts (Max)

440 x 103 x 405 mm

8.7 kg

TECHnICAL SPECIFICATIOnS

Depth measurement includes knobs and connectors.
Height measurement includes feet and chassis.
All specifications subject to change without notice.
Harman Kardon and Logic 7 are trademarks of Harman International Industries, Incorporated, registered in the United States and/or other countries.
Designed to Entertain and Guide+Play are trademark of Harman International Industries, Incorporated.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Digital, ProLogic and the double-D symbol are trademarks of Dolby Laboratories. 
Blu-ray Disc is a trademark of the Blu-ray Disc Association.
HD-DVD is a trademark of the DVD Format/Logo Licensing Corporation (DVD FLLC). 
iPod is a trademark of Apple Inc., registered in the U.S. and other countries. 
Muze is a registered trademark of Muze Inc.
xD-Picture Card is a trademark of Olympus Optical Co. Ltd.
 This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights 
owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and 
is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is 
prohibited.
Manufactured under license under U.S. Patent #: 5,451,942 & other U.S. and worldwide patents issued & pending. DTS and DTS Digital Out are registered 
trademarks and the DTS logos and Symbol are trademarks of DTS, Inc. © 1996-2007 DTS, Inc. All Rights Reserved.
Microsoft, Windows and WMA are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Kodak is a registered trademark, and Photo CD is a trademark, of Eastman Kodak Company.
DivX, DivX Certified, and associated logos are trademarks of DivX Networks, Inc and are used under license.
Memory Stick, MagicGate, Memory Stick Duo and SACD are trademarks or registered trademarks of Sony Corporation.
CompactFlash is a trademark of the CompactFlash Association.
Guide + Play is a trademark of Harman International Industries, Incorporated. 
The SD logo is a trademark. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other 
intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by 
Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse 
engineering or disassembly is prohibited.