Sony XBR-43X830C / XBR-49X830C / XBR-49X835C / XBR-49X837C / XBR-49X839C Service Manual ▷ View online
XBR-43X830C, 49X830C, 835C, 837C, 839C
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TROUBLE SHOOTING
[Network Set-up]
>[Wired Set-up]
on the TV
Ethernet Cable
Connection Results
Cable Connection
Proxy setting
OK
Connection Results
Local Access
Connection Results
Internet Access
Failed
OK
Failed
Failed
Wired Set-up
IP address setting
Auto
Check
Local router
DHCP server
Manual
Check IP address
&
Local router setting
Check cable
B board
OK
NG
B board
OK
3-9. NETWORK MALFUNCTION
1) Ethernet (Wired)
XBR-43X830C, 49X830C, 835C, 837C, 839C
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TROUBLE SHOOTING
2) Internal Wireless Network malfunction
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
Access Point
Bxx Board
Error Message appear
when the Wireless
Network is selected?
No
Yes
No
Yes
Change WiFi module
NG
OK
WiFi module
NG
From previous page
OK
Check harness
connection is OK
between WiFi and Bxx
Loose harness
OK
Connect properly
Change
Wi-Fi module
NG
NG
Change Bxx board
Wi-Fi module
OK
If Wi-Fi malfunction happens,
•
Wi-Fi module
•
Harness between WiFi
and Bxx
•
Bxx board
are suspected.
NG
Change harness
between Bxx board
and WiFi
Main Harness
OK
XBR-43X830C, 49X830C, 835C, 837C, 839C
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TROUBLE SHOOTING
3) Bluetooth malfunction
Touch pad Remote doesn’t work
Or
3D-glasses (Active) doesn’t work
Or
Bluetooth Speaker/Headphone/Headset doesn’t work
Please refer
Touch pad Remote manual
3D-glasses (Active) manual
Or
Bluetooth Speaker/Headphone/Headset operation manual
Home > Settings >
Bluetooth Settings
Can read
Near discoverable
Bluetooth Device
OK
Check harness
connection is OK
between BT and Bxx
Loose harness
NG
OK
Connect properly
NG
Change BT module
NG
Change Bxx board
BT module
OK
NG
Change harness
Between Bxx board
and BT
Main Harness
OK
NG
Check BT antenna
Connection is OK
Connect properly
NG
OK
Loose BT antenna
connection
NG
OK
else
OK
XBR-43X830C, 49X830C, 835C, 837C, 839C
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SEC 4. DIAGRAMS
4-1-1. UC
4-1. BLOCK DIAGRAM