Sony KV-XA29M31 Service Manual ▷ View online
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21
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KV
-XA29M31/XA29M50/
-XA29M31/XA29M50/
XA29M61/XA34M31
RM-954
30
Additional Information
Additional Information
Self-diagnosis function
Your TV is equipped with a self-diagnosis function. If there is a
problem with your TV, the 1 indicator flashes red. The number of
times the 1 indicator flashes indicates the possible causes.
problem with your TV, the 1 indicator flashes red. The number of
times the 1 indicator flashes indicates the possible causes.
1
Check that the 1 indicator flashes red a number of times between
3-second intervals.
3-second intervals.
2
Count the number of times the 1 indicator flashes.
3
Press ! (main power) to turn off your TV.
4
Inform your nearest Sony service center about the number of times the
1
1
indicator flashes.
Be sure to note the model name and serial number located on the rear of
your TV.
your TV.
Front of TV
1
indicator
PROGR
MENU
AUTO
PROGR
PROGR
ENTER
SELECT
L(MONO)
3
31
Additional Information
Troubleshooting
If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
any problem persists, contact your Sony dealer .
Possible cause
Symptom
Solutions
Additional Information
continued
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Display the “CH PRESET” menu and
select “MANUAL PROGRAM” to preset
the channel again.
the channel again.
• Check the antenna type (“VHF”/“UHF”).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is
in use.
• If the sound of all the channels are noisy,
display the “CH PRESET” menu and
check the TV system (“TV SYS”) setting,
then select “AUTO PROGRAM” to preset
the channels again.
check the TV system (“TV SYS”) setting,
then select “AUTO PROGRAM” to preset
the channels again.
• If the sound of some channels are noisy,
select the channel, then display the “CH
PRESET” menu and select the appropriate
TV system (“TV SYS”).
PRESET” menu and select the appropriate
TV system (“TV SYS”).
• Check the power cord, antenna and the
VCR connections.
• Press ?/1 (power).
• Press ! (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
turn it on again.
• Connection is loose or
the cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
incomplete.
• The antenna type is
inappropriate.
• The antenna direction
is inappropriate.
• Signal transmission is
low.
• Broadcast signals are
too strong.
• The TV system setting
or channel presetting
is inappropriate or
incomplete.
is inappropriate or
incomplete.
• The power cord,
antenna or VCR is not
connected.
connected.
• The TV is not turned
on.
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
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28
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27
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9
9
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KV
-XA29M31/XA29M50/
-XA29M31/XA29M50/
XA29M61/XA34M31
RM-954
32
Additional Information
• Press 2 + to increase the volume level.
• Press % to cancel the muting.
• Press A/B until a good sound is
heard. (KV-XA29M31/XA29M61/
XA34M31 only)
XA34M31 only)
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (“FINE”) function.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Display the “PICTURE” menu and select
“ADJUST” of “PICTURE MODE”, then
adjust the “COLOR” level.
adjust the “COLOR” level.
• Display the “SETUP” menu and check the
color system (“COLOR SYS”) setting
(usually set this to “AUTO”).
(usually set this to “AUTO”).
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other electrical
equipment away from the TV. Do not
move the TV while the TV is turned on.
Press ! (main power) on the TV to turn
off the TV for about five minutes, then
turn it on again.
move the TV while the TV is turned on.
Press ! (main power) on the TV to turn
off the TV for about five minutes, then
turn it on again.
• Press A/B until “AUTO” appears on the
screen.
• The volume level is
too low.
• The sound is muted.
• Broadcast signal has a
transmission problem.
• There is local
interference from cars,
neon signs, hair
dryers, power
generators, etc.
neon signs, hair
dryers, power
generators, etc.
• Broadcast signals are
reflected by nearby
mountains or
buildings.
mountains or
buildings.
• The antenna direction
is inappropriate.
• Use of a booster is
inappropriate.
• The color level setting
is too low.
• The color system
setting is
inappropriate.
inappropriate.
• The antenna direction
is inappropriate.
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
• The stereo reception
setting is
inappropriate.
inappropriate.
Possible cause
Symptom
Solutions
Page
10
10
15
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29
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22
25
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15
Good picture
No sound
Dotted lines or
stripes
Double images or
“ghosts”
No color
Abnormal color
patches
TV cannot receive
stereo broadcast
signal.
(KV-XA29M31/
XA29M61/XA34M31)
Troubleshooting (continued)
33
Additional Information
Possible cause
Symptom
Solutions
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Press A/B until a good sound is
heard.
––
• Check the antenna cable and connection
on the TV, VCR and on the wall.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Display the “SETUP” menu and adjust
“PIC ROTATION” so that the picture is
aligned to the TV screen.
aligned to the TV screen.
• Use the fine tuning (“FINE”) function.
• Contact your nearest Sony service center.
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Page
4
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15
17
4
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25
29
30
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• Connection is loose or
the cable is damaged.
• The antenna direction
is inappropriate.
• Broadcast signal has a
transmission problem.
• The channel carries no
Teletext broadcast.
• Connection is loose or
the cable is damaged.
• The antenna direction
is inappropriate.
• Signal transmission is too low.
• The terrestrial
magnetism affects
your TV set.
your TV set.
• There is interference
from external sources,
e.g., heavy
machineries, nearby
broadcast station.
e.g., heavy
machineries, nearby
broadcast station.
• Your TV may need
service.
• Changes in room
temperature
sometimes make the
TV cabinet expand or
contract, making a
noise. This does not
indicate a malfunction.
sometimes make the
TV cabinet expand or
contract, making a
noise. This does not
indicate a malfunction.
• The TV’s demagnetizing
function is working.
This does not indicate
a malfunction.
This does not indicate
a malfunction.
Stereo broadcast
sound switches
on and off or
is distorted.
sound switches
on and off or
is distorted.
or
The sound switches
between monaural
and stereo
frequently.
between monaural
and stereo
frequently.
(KV-XA29M31/
XA29M61/XA34M31)
“100” appears on
the top of the screen
and no Teletext
display.
the top of the screen
and no Teletext
display.
(KV-XA29M31/
XA29M61/XA34M31)
Teletext display is
incomplete (picture
snowy or double
images).
incomplete (picture
snowy or double
images).
(KV-XA29M31/
XA29M61/XA34M31)
Picture slant
Lines moving across
the TV screen.
the TV screen.
The
1
indicator on
your TV flashes red
a number of times
between 3-second
intervals.
a number of times
between 3-second
intervals.
TV cabinet creaks.
A “boom” sound is
heard when the
TV is turned on.
heard when the
TV is turned on.
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KV
-XA29M31/XA29M50/
-XA29M31/XA29M50/
XA29M61/XA34M31
RM-954
34
Additional Information
Troubleshooting Shortcuts
For better viewing, please check the following connections.
• Snowy
• Distorted
• Noisy/
picture
picture
distorted
sound
sound
Wall antenna
terminal
terminal
UHF
VHF
Booster
VCR
Check the antenna direction.
Incorrect antenna direction may cause:
Check the
antenna type.
antenna type.
Wrong type of antenna
may cause:
may cause:
• No picture
• Snowy picture
Check connection
on the wall antenna
terminal.
on the wall antenna
terminal.
Loose connection may
cause:
cause:
• Snowy picture
• Distorted sound
Check if you need
booster to increase
signal level.
booster to increase
signal level.
Too strong signal level
may cause:
may cause:
• Distorted picture
• Noisy sound
Antenna connection
35
Additional Information
P166 SECTEXT 166 FR1 MAR 03:59:09
Fom Singapore
To PARIS
To OSAKA
To ROMA
To SYDNEY
Day Dep/Arr Flight Alrcraft
1.6 220/0588 SQ28 747
2 2130/1225 PA115 L15
3 2115/1330 SQ26 747
2 2130/1225 PA115 L15
3 2115/1330 SQ26 747
2.7 2130/0745 SQ24 747
4 2300/0915 AZ487 747
4 2300/0915 AZ487 747
2.5 1000/1715 SQ6 747
4.6 0930/2015 CX522 L10
4.6 0930/2015 CX522 L10
1 2210/0610 SQ21A 747
2 2100/0835 SQ21A 747
2 2100/0835 SQ21A 747
Connection
to TV
Check connection
on the VCR and on
the TV.
on the VCR and on
the TV.
Loose connection may
cause:
cause:
• Snowy picture
• Distorted sound
• No picture
For more information, see
Troubleshooting
Troubleshooting
on page 31 or consult
your dealer for guidance.
AC Connection
Check connection on
the AC socket.
the AC socket.
Loose connection may cause:
• no power
• no picture with no sound
• Double image
picture
(KV-XA29M61/
XA34M61 only)
XA34M61 only)
• Missing
Teletext
characters
characters
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24
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KV
-XA29M31/XA29M50/
-XA29M31/XA29M50/
XA29M61/XA34M31
RM-954
36
Additional Information
Overview of controls
TV front panel
L (MONO)
R
3
PROGR
MENU
AUTO
PROGR
ENTER
SELECT
PROGR
MENU
AUTO
PROGR
PROGR
ENTER
SELECT
L(MONO)
3
Page
Function
Preset channels automatically.
5
Turn off completely or
9
turn on the TV.
Select program number.
Select program number.
9
Standby indicator
9
Adjust volume.
10
Select TV or video input.
10
Wake Up indicator
11
Stereo/Bilingual indicator.
15
Display the menu.
20
Headphones jack.
–
AUTO PROGR
!
!
PROGR +/–
1
2
+/–
t
MENU
i
i
Button
37
Additional Information
Remote control
1
4
7
-/--
2
5
8
0
3
6
9
FAVORITE
SOUND
MODE
PIC MODE
ENTER
MENU
A/B
SURROUND
Button function
For general TV
operations
operations
For Teletext
operations
operations
Names/symbols of buttons
on the remote are indicated
in different colors to
represent the available
functions.
on the remote are indicated
in different colors to
represent the available
functions.
Label color
White
Green
Page
Button
Function
?/1
PROGR +/–
0 – 9, ÷
2
+/–
t
a
%
JUMP
Timer operations
Timer operations
PIC MODE
SOUND MODE
FAVORITE
SURROUND
Stereo/bilingual operations
(KV-XA29M61/XA34M61 only)
SOUND MODE
FAVORITE
SURROUND
Stereo/bilingual operations
(KV-XA29M61/XA34M61 only)
A/B
Teletext operations
(KV-XA29M61/XA34M61 only)
(KV-XA29M61/XA34M61 only)
p
(red, green,
yellow, blue)
Menu operations
MENU
+ or –
ENTER
+ or –
ENTER
Overview of controls (continued)
Turn off temporarily or
turn on the TV.
9
Select program number.
9
Input numbers.
9
Adjust volume.
9
Select TV or video input.
10
Display the TV program.
10
Mute the sound.
10
Display on-screen information.
10
Jump to previous channel.
10
Set TV to turn on automatically.
11
Set TV to turn off automatically.
11
Select picture mode.
12
Select sound mode.
12
Display favorite channels.
13
Select surround mode.
14
Select stereo/bilingual mode.
15
Display Teletext broadcast.
17
Enlarge the Teletext display.
18
Reveal concealed information.
18
Stop Teletext display from scrolling.
18
Display Teletext service contents.
18
Show TV screen while
18
waiting for Teletext page.
Access a Fastext menu
18
Display the menu.
20
Select and adjust item.
20
Confirm selected item.
20
Click on the first or last page to see other KV-XA29M31 service manuals if exist.