Sony KV-HW21M83 Service Manual ▷ View online
27
Additional Information
Sony KV-HW21M85 Group A1 (
GB,
FR, PR, AR)_4-095-707-14 (1)
Good picture
No sound
No sound or
inappropriate
sound
inappropriate
sound
Dotted lines or
stripes
stripes
Double images or
“ghosts”
“ghosts”
No color
Possible cause
Symptom
Solutions
Page
• The volume level is too
low.
• The sound is muted.
• The Portable Audio
Mode is functioning.
• There is local
interference from cars,
neon signs, hair dryers,
power generators, etc.
neon signs, hair dryers,
power generators, etc.
• Broadcast signals are
reflected by nearby
mountains or
buildings.
mountains or
buildings.
• The antenna setup is
inappropriate.
• Use of a booster is
inappropriate.
• The color level setting
is too low.
• The color system
setting is
inappropriate.
inappropriate.
• The antenna setup is
inappropriate.
• Press 2 + to increase the volume level.
• Press
to cancel the muting.
• Display the “Setup” menu and set the
“Portable Audio Mode” to “Off”.
• Do not use a hair dryer or other
equipment near the TV.
• Check the antenna setup. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (“Fine”) function.
• Check the antenna setup. Contact a Sony
dealer for advice.
• Turn off or disconnect the booster if it is in
use.
• Display the “Picture” menu and select
“Personal” of “Mode”, then adjust the
“Color” level in “Picture Adjustment”.
“Color” level in “Picture Adjustment”.
• Display the “Setup” menu and check the
“Color System” setting (usually set this to
“Auto”).
“Auto”).
• Check the antenna setup. Contact a Sony
dealer for advice.
9
9
22
–
–
–
21
–
–
16
22
–
continue
01GB08ADV-MIX.p65
12/16/03, 8:58 AM
27
Black
28
Additional Information
Sony KV-HW21M85 Group A1 (
GB,
FR, PR, AR)_4-095-707-14 (1)
Possible cause
Symptom
Solutions
Picture slant
Abnormal color
patches
patches
“100” appears at
the top of the
screen and there is
no Teletext display.
(KV-HW21M85/
HW21M81 only)
the top of the
screen and there is
no Teletext display.
(KV-HW21M85/
HW21M81 only)
Teletext display is
incomplete (snowy
picture or double
images).
(KV-HW21M85/
HW21M81 only)
incomplete (snowy
picture or double
images).
(KV-HW21M85/
HW21M81 only)
The 1 (standby)
indicator on
your TV flashes
red several
times after
every three
seconds.
indicator on
your TV flashes
red several
times after
every three
seconds.
TV cabinet
creaks.
creaks.
A small “boom”
sound is heard
when the TV is
turned on.
sound is heard
when the TV is
turned on.
–
22
–
12
24
–
–
21
–
–
–
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
external speakers or
other equipment, or
the direction of the
earth’s magnetic field
may affect the TV.
• The magnetic
disturbance from
external speakers or
other equipment, or the
direction of the earth’s
magnetic field may
affect the TV.
external speakers or
other equipment, or the
direction of the earth’s
magnetic field may
affect the TV.
• The channel carries
no Teletext
broadcast.
broadcast.
• Connection is loose or
the cable is damaged.
• The antenna setup is
inappropriate.
• Signal transmission
is too low.
• Your TV’s self-
diagnosis function
indicates the possible
problems.
indicates the possible
problems.
• Changes in room
temperature sometimes
make the TV cabinet
expand or contract,
causing a noise. This
does not indicate a
malfunction.
make the TV cabinet
expand or contract,
causing a noise. This
does not indicate a
malfunction.
• The TV’s demagnetizing
function is working.
This does not indicate a
malfunction.
This does not indicate a
malfunction.
• Keep external speakers or other electrical
equipment away from the TV.
• Display the “Setup” menu and adjust
“Picture Rotation” so that the picture
position is optimal.
(KV-HW21M85/HW21M81 only)
position is optimal.
(KV-HW21M85/HW21M81 only)
• Keep external speakers or other
equipment away from the TV. Do not
move the TV while the TV is turned on.
Press ! (main power) on the TV to turn
off the TV for about 15 minutes, then turn
it on again to demagnetize the TV.
move the TV while the TV is turned on.
Press ! (main power) on the TV to turn
off the TV for about 15 minutes, then turn
it on again to demagnetize the TV.
—
• Check the antenna cable and
connectionon the TV, VCR, and at the
wall.
wall.
• Check the antenna setup. Contact a Sony
dealer for advice.
• Try using a booster.
• Use the fine tuning (“Fine”) function.
• Count the number of times the 1
(standby) indicator flashes. Press !
(main power) to turn off your TV.
Contact your nearest Sony service center.
(main power) to turn off your TV.
Contact your nearest Sony service center.
—
—
Page
Good morning!
continued
01GB08ADV-MIX.p65
12/16/03, 8:58 AM
28
Black
29
Additional Information
Sony KV-HW21M85 Group A1 (
GB,
FR, PR, AR)_4-095-707-14 (1)
Power requirements
Power consumption (W)
Television system
Color system
Teletext language
Channel coverage
B/G
I
D/K
M
8
(Antenna)
Audio output (Speaker)
3D Woofer
Number of terminal
(Video)
(Audio)
(Component
Video)
i
(Headphone)
Picture tube
Tube size (cm)
Screen size (cm)
Dimensions (w/h/d, mm)
Mass (kg)
x
Specifications
Design and specifications are subject to change without notice.
110-240 V AC, 50/60 Hz
Indicated on the rear of the TV
B/G, I, D/K, M
PAL, PAL 60, SECAM, NTSC3.58, NTSC4.43
English, Farsi (Persian)
KV-HW21M85/
KV-HW21M81 only
KV-HW21M81 only
VHF : E2 to E12
UHF : E21 to E69
CATV : S01 to S03, S1 to S41
UHF : E21 to E69
CATV : S01 to S03, S1 to S41
UHF : B21 to B68
CATV : S01 to S03, S1 to S41
CATV : S01 to S03, S1 to S41
VHF : C1 to C12, R1 to R12
UHF : C13 to C57, R21 to R60
CATV : S01 to S03, S1 to S41, Z1 to Z39
UHF : C13 to C57, R21 to R60
CATV : S01 to S03, S1 to S41, Z1 to Z39
VHF : A2 to A13
UHF : A14 to A79
CATV : A-8 to A-2, A to W+4, W+6 to W+84
UHF : A14 to A79
CATV : A-8 to A-2, A to W+4, W+6 to W+84
75-ohm external terminal
3 W + 3 W
5 W + 5 W
(TWEETER supplied
KV-HW21M85 only)
9 W
––
Input: 2
Output: 1
Phono jacks; 1 Vp-p, 75 ohms
Input: 2
Output: 1
Phono jacks; 500 mVrms
Input: 1
Phono jacks;
Y: 1 Vp-p, 75 ohms,
sync negative
C
Y: 1 Vp-p, 75 ohms,
sync negative
C
B
: 0.7 Vp-p, 75 ohms
C
R
: 0.7 Vp-p, 75 ohms
Audio: 500 mVrms
Output: 1
Stereo minijack
21 in.
54
Measured diagonally
51
Measured diagonally
630
× 470 × 492
630
× 460 × 492
27
25
Sony Corporation
KV-HW21M83
KV-HW21M85
KV-HW21M81
KV-HW21M80
KV-HW21M81
KV-HW21M80
Note
01GB08ADV-MIX.p65
12/16/03, 8:58 AM
29
Black
29
Additional Information
Sony KV-HW21M85 Group A1 (
GB,
FR, PR, AR)_4-095-707-14 (1)
Power requirements
Power consumption (W)
Television system
Color system
Teletext language
Channel coverage
B/G
I
D/K
M
8
(Antenna)
Audio output (Speaker)
3D Woofer
Number of terminal
(Video)
(Audio)
(Component
Video)
i
(Headphone)
Picture tube
Tube size (cm)
Screen size (cm)
Dimensions (w/h/d, mm)
Mass (kg)
x
Specifications
Design and specifications are subject to change without notice.
110-240 V AC, 50/60 Hz
Indicated on the rear of the TV
B/G, I, D/K, M
PAL, PAL 60, SECAM, NTSC3.58, NTSC4.43
English, Farsi (Persian)
KV-HW21M85/
KV-HW21M81 only
KV-HW21M81 only
VHF : E2 to E12
UHF : E21 to E69
CATV : S01 to S03, S1 to S41
UHF : E21 to E69
CATV : S01 to S03, S1 to S41
UHF : B21 to B68
CATV : S01 to S03, S1 to S41
CATV : S01 to S03, S1 to S41
VHF : C1 to C12, R1 to R12
UHF : C13 to C57, R21 to R60
CATV : S01 to S03, S1 to S41, Z1 to Z39
UHF : C13 to C57, R21 to R60
CATV : S01 to S03, S1 to S41, Z1 to Z39
VHF : A2 to A13
UHF : A14 to A79
CATV : A-8 to A-2, A to W+4, W+6 to W+84
UHF : A14 to A79
CATV : A-8 to A-2, A to W+4, W+6 to W+84
75-ohm external terminal
3 W + 3 W
5 W + 5 W
(TWEETER supplied
KV-HW21M85 only)
9 W
––
Input: 2
Output: 1
Phono jacks; 1 Vp-p, 75 ohms
Input: 2
Output: 1
Phono jacks; 500 mVrms
Input: 1
Phono jacks;
Y: 1 Vp-p, 75 ohms,
sync negative
C
Y: 1 Vp-p, 75 ohms,
sync negative
C
B
: 0.7 Vp-p, 75 ohms
C
R
: 0.7 Vp-p, 75 ohms
Audio: 500 mVrms
Output: 1
Stereo minijack
21 in.
54
Measured diagonally
51
Measured diagonally
630
× 470 × 492
630
× 460 × 492
27
25
Sony Corporation
KV-HW21M83
KV-HW21M85
KV-HW21M81
KV-HW21M80
KV-HW21M81
KV-HW21M80
Note
01GB08ADV-MIX.p65
12/16/03, 8:58 AM
29
Black