DOWNLOAD Sony KV-HF21M50 Service Manual ↓ Size: 2.42 MB | Pages: 63 in PDF or view online for FREE

Model
KV-HF21M50
Pages
63
Size
2.42 MB
Type
PDF
Document
Service Manual
Brand
Device
TV
File
kv-hf21m50.pdf
Date

Sony KV-HF21M50 Service Manual ▷ View online

– 17 –
KV
-HF21M50/XF21M80
RM-952
18
Additional Information
ONE-PUSH  AUTOMATIC  PROGRAMING
Additional Information
Self-diagnosis
function (For KV-XF21M80)
Your TV is equipped with a self-diagnosis function. If there is a
problem with your TV, the u indicator flashes red. The number of
times the u indicator flashes indicates the possible causes.
1
Check that the u indicator flashes red a number of times between 3-second
intervals.
2
Count the number of times the u indicator flashes.
3
Press U (main power) to turn off your TV.
4
Inform your nearest Sony service center about the number of times the
u
 indicator flashes.
Be sure to note the model name and serial number located on the rear of
your TV.
Front of TV
u
 indicator
– 18 –
KV
-HF21M50/XF21M80
RM-952
18
Additional Information
Troubleshooting Shortcuts
(For KV-HF21M50)
For better viewing, please check the following connections.
• Snowy
• Distorted
• Noisy/
picture
picture
distorted
sound
Wall antenna
terminal
UHF
VHF
Booster
VCR
Check the antenna direction.
Incorrect antenna direction may cause:
Check the antenna
type.
Wrong type of antenna
may cause:
• No picture
• Snowy picture
Check connection
on the wall
antenna terminal.
Loose connection may
cause:
• Snowy picture
• Distorted sound
Check if you need
booster to increase
signal level.
Too strong signal level
may cause:
• Distorted picture
• Noisy sound
Antenna connection
Additional Information
19
Additional Information
Connection
to TV
Check connection
on the VCR and on
the TV.
Loose connection may
cause:
• Snowy picture
• Distorted sound
• No picture
For more information, please see
“Troubleshooting” on page 20, 21 and
22 or consult your dealer for
guidance.
AC Connection
Check connection on
the AC socket.
Loose connection may cause:
• no power
• no picture with no sound
• Double image
picture
Additional Information
– 19 –
KV
-HF21M50/XF21M80
RM-952
19
Additional Information
Snowy picture
Noisy sound
Distorted picture
Noisy sound
Good picture
Noisy sound
No picture
No sound
Troubleshooting
If you find any problem while viewing your TV, please check the following guide. If
any problem persists, contact your Sony dealer .
Possible cause
Symptom
Solutions
• Check the antenna cable and connection
on the TV, VCR and on the wall. (page 4)
• Press SELECT until “MANUAL
PROGRAM” appears on the screen then
preset the channel again. (page 9)
• Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Try using a booster.
• Turn off or disconnect the booster if it is
in use.
• If the sound of all the channels are
noisy, check the TV system (TV SYS)
setting (page 9), then press AUTO
PROGR to preset the channels again.
(page 8)
• If the sound of some channels are noisy,
select the channel, then select the
appropriate TV system (TV SYS).
(page 9)
• Check the power cord, antenna and the
VCR connections.
• Press u (power).
• Press U (main power) on the TV to turn
off the TV for about five seconds, then
turn it on again.
• Connection is loose or the
cable is damaged.
• Channel presetting is
inappropriate or
incomplete.
• The antenna type is
inappropriate.
• The antenna direction is
inappropriate.
• Signal transmission is low.
• Broadcast signals are too
strong.
• The TV system setting or
channel presetting is
inappropriate or
incomplete.
• The power cord, antenna
or VCR is not connected.
• The TV is not turned on.
continued
Additional Information
20
Additional Information
Troubleshooting (continued)
Possible cause
Symptom
Solutions
• Press ¸ + to increase the volume level.
• Press ¤ to cancel the muting.
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning (FINE) function.
(page 10)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Press SELECT until “COLOR” appears
on the screen, then press + or – to adjust
the color level. (page 15)
• Press SELECT until “COL SYS ” appears
on the screen, then check the color
system setting (usually set this to
“AUTO”). (page 10).
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other
electrical equipment away from the TV.
Do not move the TV while the TV is
turned on. Press U  (main power) on
the TV to turn off the TV for about five
minutes, then turn it on again.
• The volume level is too low.
• The sound is muted.
• There is local interference
from cars, neon signs, hair
dryers, power generators,
etc.
• Broadcast signals are
reflected by nearby
mountains or buildings.
• The antenna direction is
inapproprite.
• Use of a booster is
inappropriate.
• The color level setting is
too low.
• The color system setting is
inappropriate.
• The antenna direction is
inapproriate.
• The magnetic disturbance
from external speakers or
other equipment, or the
direction of the earth’s
magnetic field may affect
the TV.
Good picture
No sound
Dotted lines or stripes
Double images or
“ghosts”
No color
Abnormal color patches
– 20 –
KV
-HF21M50/XF21M80
RM-952
21
Additional Information
Possible cause
Symptom
Solutions
• Use the fine tuning (FINE) function.
(page 10)
• Contact your nearest Sony service
center.
• There is interference from
external sources, e.g.,
heavy machineries, nearby
broadcast station.
• Your TV may need service.
• Changes in room
temperature sometimes
make the TV cabinet
expand or contract, making
a noise. This does not
indicate a malfunction.
• The TV’s demagnetizing
function is working. This
does not indicate a
malfunction.
Lines moving across the
TV screen.
The 
u
 (standby) indicator
on your TV flashes red for
about 3 seconds per
interval.
TV cabinet creaks.
A “boom” sound is heard
when the TV is turned on.
22
Additional Information
Identifying parts and controls
Refer to the pages indicated in parentheses ( ) for details.
Front panel
1
U
 (main power) button (11)
2 PROGR +/– (program) buttons (11)
3
¸
 +/– (volume) buttons (11)
4
 (TV/video) button (12)
5 AUTO PROGR (program) button (5)
6 SELECT button (10)
7
2
 (headphone) jack
ONE-PUSH  AUTOMATIC  PROGRAMING
ONE-PUSH  AUTOMATIC  PROGRAMMING
2
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