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Stripe noise during playback/recording   
of a VCR.

Video head interference. Keep your VCR away from the TV.
Leave a space of 30 cm between your VCR and the TV set to avoid 

noise.

Avoid installing your VCR in front or at the side of the TV set.

Poor or no picture (screen is dark), but 
good sound.

Using the menu system, select the  “Picture Adjustment” menu and 

select “Reset” to return to the factory settings (page 26).

Noisy picture when viewing a TV 
channel.

Using the menu system, select the “Manual Programme Preset” 

option in the “Set Up” menu and adjust Fine Tuning (AFT) to 
obtain better picture reception (page 33).

Using the menu system, set the "N oise Reduction" option in the 

“Picture Adjustment” menu to reduce the noise in the picture (page 
26).

Distorted picture when changing 
programmes or selecting teletext.

Turn off any equipment connected to the Scart connector on the rear 

of the TV set.

If the item you want to select appears in a pale colour is because you 

cannot select it.

Wrong characters appear when viewing 
teletext

Using the menu system, enter the “Country” option in the “Set Up” 

menu and select the country in which you operate the TV set (page 
30). For Cyrillic languages, we recommend that you select Russia 
if your own country does not appear in the list. 

No sound/Noisy sound

Good picture, no sound.

Press the 

2 +/- or 

% 

(mute) on the remote control.

Check that “TV Speakers” option is set to “On” in the “Features” 

menu (page 29).

Audio noise.

Unable to receive a stereo or dual sound 
broadcast

Make sure that the aerial is connected.
Keep the aerial cable away from other connecting cables.
Do not use 300-ohm twin lead cables as interference may occur.
Communication problems may occur if the infrared communication 

equipment (e.g. infrared cordless headphones) is used near the TV. 
Please use headphones other than infrared cordless headphones, 
move the infrared transceiver away from the TV until the noise is 
eliminated, or move the transmitter and receiver of the infrared 
communication equipment closer together.

Using the menu system, select  “Audio Filter” from the “Manual 

Programme Preset” menu. Next select “Low” or “High” (see page 
33).

Check that the “Audio Filter” option in the “Manual Programme 

Preset” menu is set to “Off”.(see page 33).

Problem

Possible solution

continued...

Cannot operate the menu

Strange sound

The TV cabinet creaks.

Changes in room temperature sometimes causes the TV cabinet to 

expand or contract, which can make slight noises. This does not 
indicate a malfunction.

The TV buzzes.

There might be a surge  sound when turning on the TV. This does 

not indicate a malfunction.

Remote Control

Remote control does not function.

The     (standby) or TV   (power on) 
indicators on the TV flashes

Replace the batteries.

Contact your nearest  Sony service centre.

Problem

Possible solution

 If you continue to experience problems, ha ve your TV serviced by qualified personnel.

 

 Never open the casing yourself.