Sony KE-P37XS1 / KE-P42XS1 Service Manual ▷ View online
– 17 –
XS1
RM-Y1010
Viewing pictures from equipment connected to the TV
1
Con
nect y
our equipment
to
the designate
d
TV
socket, as
ind
icated on
page
38.
2
Switch on
the con
nected
equipment.
3
To watch the
picture fr
om
the connected equi
p
m
ent, press
the
button repeatedly
until
the
correct
input symbol appears
on the screen.
Symb
ol In
pu
t Sign
als
1
•
Au
dio / video
input signal through
th
e Scart
connecto
r I
1
•
RGB inp
u
t signal thr
ough the
Scar
t connector
I
. This symbol appears on
ly if
an RGB
source has been
connected.
2
•
Au
dio / video
input signal through
th
e Scart
connecto
r J
.
2
•
RGB inp
u
t signal thr
ough the
Scar
t connector
J
. This symbol appears on
ly if
an RGB
source has been
connected.
3
•
A
u
dio/v
ideo input
signal through
the Scart connector
K
.
3
•
S Vid
eo Input signal through
the Scart connecto
r K
. This sy
mbol
appears only
if an S Video
sour
ce has been connected.
4
•
Compon
ent in
put
signal through
the Y
,
P
B
/C
B
, P
R
/C
R
jacks
H
and
audio input
signal through
G
.
5
•
Vid
eo input
sig
nal th
rough the
phon
o
socket
B
an
d
Audio
input signal throu
gh
C
.
5
•
S Video
In
put signal
through the
sid
e S Video
input jack
A
and Audio signal
through
C
. Th
is symbol appears only
if
an S Video
sou
rce has
been connected.
4
Pr
ess the
button on
the remote
contro
l to retu
rn
to
the normal TV picture.
For Mono Equipmen
t
Connect the phono plug to the
L/G/S/I
socket
o
n
the side of the
TV
and
select
5
or
5
input sign
al
using
the instruction
s
abo
ve. Next
, refer
to
th
e
“Sound Adjustment
” section of this
manual and
set
“Dual Soun
d
” option to
“A
” on
the sound me
nu
screen
(see page
2
0
).
S
S
S
Remote Control Configuration for VCR or DVD
In it
’s d
efault co
ndition
this
remote control will
operate th
e
basic fun
ctions of
this
Sony TV,
So
ny DVDs and
most Sony V
C
Rs
.
To control VCRs
and
DVDs
of other manufacturers
(and s
o
me Sony V
C
R
models
),
the
remote
contr
o
l needs to be
configu
red.
To do
this:
•
B
efore you star
t,
look up the 3 digit co
de for you
r brand of
DVD or VCR from the list below.
On tho
se
brands
that
have
more than on
e code, enter the first code
n
u
mber.
•
Sony
will endeavour
to u
pdate the
softwar
e according to market changes. Therefore, please
re
fe
r
to
t
h
e cod
e tab
le inc
lude
d wi
th the
re
mot
e con
trol for la
te
st
c
ode set
.
•
A small label
is provided insi
de
the battery door to allow
you
to
record
your brand
codes.
1
Press and hold
the
T
button on
the remote
contr
o
l for
approx
imately 6
seconds until
the green DVD an
d
VCR lig
ht of
the Media Selector
starts
flashing (see
fig. 1)
.
2
While the
VCR and
DVD
lights are
flashing, enter all three digits
of
the
code
for your brand
o
f
VCR or DVD (see the list below)
u
sing
the
number buttons
on the
remote con
trol (see
fi
g.
2).
I
f you
r selected code
is
entere
d
correctly, th
e
green VCR
or
DVD
light
(according
to
yo
ur selecti
on)
wi
ll be li
t mom
ent
ari
ly (see fig
.
3
), othe
rwise re
pea
t all
t
h
e abov
e st
eps.
3
T
u
rn o
n
you
r VCR
or
D
VD
and
check
th
at
the main f
u
nctions (
p
lay
back,
sto
p,
re
wind
,
fa
st fo
rw
ard and
ch
annel selection for
both VCR
an
d
D
VDs
as well as
Menu
and cursors b
u
ttons only
for
D
VDs) w
o
rk
.
•
If
your device
is not workin
g
or
some
of th
e f
unctions do
not
work please check th
at
you
entered
th
e correct
code or try the
n
ext co
de listed against the
br
and.
•
Not all brand
s are
covere
d an
d
not
all mo
dels of every
b
rand may be covered
.
4
Always
remember to
press
the
T
or
t
button until th
e
gr
een light iluminat
es
according
to
the
equip
m
ent you want
to operate with this
remo
te control:
VCR
, TV
or
DVD
. Refer to
pages
42 -
4
3 on
how
to
operate the
AUX
mo
de.
VCR Brand List
DVD Brand List
Bran
d Co
de
Bran
d
C
od
e
S
ONY (VHS)
301,
302, 303,
308, 309,
362
S
ONY (BET
A)
303,
307, 310
S
ONY (DV)
304,
305, 306
AI
WA
325
, 33
1,
3
5
1
AKAI
326
, 32
9,
3
3
0
DAE
WOO
342
, 34
3
G
R
UNDI
G
358,
355,
360,
361,
320,
351,
366
HI
T
A
CHI
327
, 33
3,
3
3
4
JVC
314
, 31
5,
3
2
2
, 34
4,
3
5
2
, 35
3,
3
54,
34
8,
3
4
9
LG
332
, 33
8
LOEW
E
358
, 35
5,
3
6
0
, 36
1,
3
2
0
, 35
1
MATSUI
356
, 35
7
ORI
ON
328
P
ANASO
NIC
321,
323
PHI
LI
PS
311
, 31
2,
3
1
3
, 31
6,
3
1
7
, 31
8,
3
58,
35
9,
363
, 36
4
SAM
SUNG
339
, 34
0,
3
4
1
, 34
5
S
ANYO
335,
336
S
HARP
324
THOMSON
319
, 35
0,
3
6
5
TOSHIBA
337
SONY
001
, 02
9,
030
, 03
6,
0
3
7
, 03
8,
0
3
9
, 04
0,
041
, 04
2,
043
, 04
4,
0
5
3
, 05
4,
0
5
5
AI
WA
021
A
KAI
032
DE
NON
018
, 02
7,
020
, 00
2
GR
UNDIG
009
, 02
8,
023
, 02
4,
0
1
6
, 00
3
HI
T
A
CHI
025
, 02
6,
015
, 00
4,
0
3
5
JVC
006
, 01
7
K
E
NWOOD
008
LG
015
, 01
4,
034
LOE
WE
009
, 02
8,
023
, 02
4,
0
1
6
, 00
3
MATSUI
013
, 01
6
O
NKYO
022,
033
PANASONI
C
018
, 02
7,
020
, 00
2,
0
4
5
, 04
6,
0
4
7
PHI
LI
PS
009
, 02
8,
023
, 02
4,
0
1
6
, 00
3,
0
3
1
PIONEE
R
004
, 05
0,
051
, 05
2
SAM
SUNG
011
, 01
4
SA
NYO
007
SHARP
019
, 02
7
THOMSON
012
TOSHIBA
003
, 04
8,
049
YAM
AHA
018
, 02
7,
020
, 00
2
13
46
7
9
fig. 1
6 sec.
VCR
TV
D
VD
AU
X
MODE
VCR
TV
D
VD
AU
X
MODE
fig. 3
fig. 2
– 18 –
XS1
RM-Y1010
Technical Specifications
Panel
System:
PDP (Plasma Display Panel)
TV system:
Dependin
g on your country
selection:
B/G/H
, D/K, L, I
Colour system:
PAL
, SE
CAM
NTSC 3.58
, 4.43 (only Vi
deo In)
Aerial:
75 oh
m external
termi
nal for
VHF/UHF
Channel Coverage:
VHF: E2-E12
UHF: E21-E69
CATV: S1
-S20
HYPER: S21-S41
D/K:
R1-R12
,
R21-R69
L:
F2
-F10
, B-Q, F21-F69
I:
UHF
B2
1-B69
S
c
re
en
Si
ze
:
•
KE-P3
7XS1:
3
7
in
ch
es (
ap
pr
ox.
94
cm
meas
ur
ed
di
agon
al
ly
)
•
KE-P4
2XS1:
4
2
in
ch
es (
app
ro
x.
10
7
cm
meas
ur
ed
di
agon
al
ly
)
Di
splay Resolution:
10
24 dot
s
(horizontal) x 10
24 li
nes
(v
ertica
l)
P
o
we
r Requir
ement:
22
0-240V
A
C
; 50/6
0 Hz
P
o
wer Co
nsum
pti
on:
• KE-P37XS1
: 312 W
• KE-P42XS1
: 370 W
Standby P
o
wer Consumption:
1.9 W
S
o
un
d O
u
tp
ut
:
2 x 15 W (RMS)
Di
mensions
(w x h x d):
• KE-P37XS1
:
A
pprox. 1135 x
692 x 28
6 mm
• KE-P42XS1
:
A
pprox. 1229
x
753
x 286
mm
We
ig
h
t:
• KE-P3
7XS1:
Appr
ox. 37.5 Kg
.
• KE-P42XS1
:
A
pprox.
43 Kg
.
Rear Terminal
s:
•
AV1:
1/
21-pin Scart connector
(CENE
LEC
s
ta
n
da
rd)
including
audio/
video inp
ut, RGB inpu
t,
TV
au
dio/vi
deo outpu
t.
•
AV2:
2/
(SMARTLINK;
se
le
cta
ble)
21-pin Scart connector
(CENE
LEC
s
ta
n
da
rd)
including
audio/
video inp
ut, RGB inpu
t,
sel
ect
abl
e au
dio/vi
deo outpu
t
and SmartLink interf
ace.
•
AV3:
3/
(SMARTLINK;
se
le
cta
ble)
21-pin Scart connector
(CENE
LEC
s
ta
n
da
rd)
including
audio/
video inp
ut, S v
ideo inpu
t,
sel
ect
abl
e au
dio/vi
deo outpu
t
and Smartlink inte
rface.
•
AV4:
•
4:
Y:1
Vp-p, 75
ohms,
0
.3V negative sync
PB:
0.7 Vp
-p, 75
ohms
PR:
0.7 Vp
-p, 75
ohms
•
4:
audio
input
(phono
jac
ks
)
5
00 m Vrms (10
0%
m
odulat
ion),
Impedance: 47
kilo
oh
m
s
•
AV MOUSE:
mi
nijack
•
au
dio out
puts (Left/Ri
ght) -
phon
o jacks
•
Sub
Wo
ofer o
u
tput (phono
jack)
•
Aeri
al connector (RF In)
Le
ft
side
:
•
Mem
o
ry Stick Slot
Right side
Terminal
s:
•
AV5:
•
5:
S video in
put (4
-pin
mini DIN):
Y
: 1 Vp-p, 75-ohms
unb
al
an
ced, sync
ne
ga
ti
v
e
C:
0.286 Vp
-p (Bu
rst
signal), 75 ohm
s
•
5
: video i
nput (phono
jack):
1
Vp-p,
75-ohm
s
unb
al
an
ced, sync
ne
ga
ti
v
e
•
5:
au
dio inp
ut (p
hono
jacks):
500 m V
rms,
Impedance: 47
kilo
ohm
s
•
headphones jack
Accessories supplied:
• One Remote
Control (RM-Y1010)
• Two size A
A
batteries (R03
type)
• One Coaxial Cable
• One AV Mouse
• One Mains Leads (Type C-4)
• One Mains Leads (Type BF)
• One Mains Leads (Type C-5)
Main l
eads Type BF and
Type C-5 may
not be supp
lied
d
epend
ing on t
h
e country.
• One Cleaning
cl
oth
• One Clump Belt.
• Two Anchor at
tachments.
Other features
:
•
Teletext, Fastext, TOPte
x
t
•
NexTVie
w
•
Sleep Timer
•
Sm
artLink (direct li
nk between
your TV set and a com
pat
ible
VCR or DVD
record
er
. For
more
informati
on on Smart
link, p
lease
refer
to
the Instru
ct
ion Manual of
your VCR
or DVD rec
o
rder).
•
TV system A
u
todetection
•
Dolby Virtu
al
•
BBE Digital
•
ACI (Auto Channel Installation
)
•
Auto Form
at
•
DRC
®
(Dig
ital Reality
Cr
eat
ion)
•
Remote Control wi
th learni
ng
functi
ons.
•
Mem
ory Stick (reader).
S
S
Des
ign and specific
ations
a
re subj
ect to cha
nge without notice.
Th
is in
stru
ction
manu
al h
a
s
been
p
ri
n
ted
on
:
Ecological Paper -
Totally Chlorine Free
Troubleshooting
Here
are some
simple
solution
s to probl
ems which
may af
fect the pictur
e and sound.
Problem
Possible solut
ion
No
p
ic
tur
e
No
picture (screen is
dark) and
no
sound
.
•
Ch
eck
th
e
ae
rial connection.
•
Co
nnect the TV to the
mains,
and press
the
power
switch on
the
right
side of
the TV set.
•
If
the
(standby) indicator is on, press
AU
X/VI
DEO
on
th
e
remote con
trol.
T
h
e TV turns off auto
matical
ly.
(T
he TV
enters the standby mode.)
•
Ch
eck
if
the
Sleep Timer
is activated (page 25).
•
Ch
eck
if
Auto
Shutof
f is
activated
(pag
e
25).
No picture
or no menu
information from
equipment
connected to the
Scart
connector
.
•
Ch
eck
th
at the
o
p
tio
nal eq
uipment
is on and press
the
button
repeatedly on the
remot
e cont
rol unt
il the
correct inp
u
t sym
bol is
display
ed on
the screen (page 40).
•
Ch
eck
the connection between th
e op
tional equipment and th
e TV.
Poor pictur
e/Uns
tab
le
p
ic
ture
.
Double images or ghostin
g.
•
Ch
eck
aerial/cable
connections.
•
Ch
eck
th
e
ae
ria
l l
o
ca
ti
on a
nd
dire
ct
ion.
Only
snow and
noise
appears on
th
e sc
re
en.
•
Ch
eck
if
t
h
e
ae
ria
l
is brok
en
or b
ent
.
•
Ch
eck
if
the aerial has
re
ached
the end of its serviceable
life. (3-5
ye
ar
s in norm
al use,
1
-2
ye
ars at
t
h
e se
asid
e)
Dotted lines or
str
ipes.
•
Keep the
TV
away
from el
ectri
cal noise sources
such
as cars,
motorcycles, or
hair-dryers.
No colour on
colour
progr
ammes.
•
Using the menu syst
em, select the
“Pic
ture Adjus
tment
” me
nu and
select
“Rese
t”
to re
turn to the
fa
ctory se
ttings
(page
19).
•
If
you
set th
e
Power Saving
function
to
“
Reduce,
” picture colo
urs
may become dimmer
(page 22).
Some tiny
black
points and/o
r bright
points o
n
the
screen.
•
The picture of the disp
lay is
co
mp
osed of pixels. Tiny black points
and/or
bright points
(pixels)
on the
screen, do not indicate a
malfunction.
The picture
is too
bright.
Picture (stripe) noise.
•
Using the menu system, select the
“Picture Adjustment
” menu
and
se
lec
t
“Pic
ture
Mode
” Th
en select
the desired picture
mode (page
18
).
•
Make sure that the
aerial is c
onnected using the
supplied
coaxial
ca
ble
.
•
Keep
the aerial cable
away
from o
ther connecting cords.
•
Do not use 300-ohm
twin lead cables as interference may
o
ccur.
Poor
picture (white saturation)
when
vi
ewing
a signal
from
Scart
con
nector
3/
.
•
Make sure that the
output signal of
the equ
ipment co
nnected
to
the
Scart
connector
3/
is not an
R
G
B
signal. If
it is
an
RGB
sig
nal,
please
conn
ect the
eq
uipment to
Scart
1/
o
r
2/
.
S
S
TV
continued...
– 19 –
XS1
RM-Y1010
Stripe noise
dur
ing playback/recor
ding
of a VCR.
•
Video head
interference.
Keep your VCR
away from
the TV.
•
Leave a space of 30
cm b
etween yo
ur VCR and the TV set to avoid
no
ise.
•
Avoid installin
g you
r VCR
in
front or
at the
side
of
the TV set.
Poor or no
picture (screen is dark)
, but
good
sound.
•
Using the menu system, select the
“Picture Adjustment
” menu
and
select
“Reset
” to return to the
factory se
ttings
(page
19).
•
If
th
e
PICTURE OFF
indicator
lights up in blue, press
(p
icture off) on the
remote con
trol.
Noisy
picture when
viewing a TV
channel.
•
Using the me
nu
system,
se
le
ct the
“M
anual P
rogra
m
me
Pre
set
”
op
tion in the
“Set Up
”
menu and adjust Fine Tu
ning (AFT) to
ob
tain better
picture r
eception
(page 2
8
).
•
Using the menu
system
,
set
the "Noise Redu
ction"
op
tion in
th
e
“Picture Adjustment
”
menu to reduc
e
the
noise in th
e
picture (page
19
).
Distorted
picture when chang
ing
programmes or
sel
ecting
teletext.
•
Turn off any equipment connected to the Scar
t connector on the rear
of
th
e
TV se
t.
•
Using
the menu system, select the
“Fe
atu
res
” me
nu,
ne
xt sele
ct
t
h
e
“Screen Sa
v
er
” submenu and f
inally
set
the
“Al
l W
h
ite
” o
p
tion
to
“On
”
to
red
uce the
image retention
(see p
age 24)
.
•
This is
inherent in
the Plasma Di
splay Panel, and do
es not indicate
a malfunction.
Wrong characters
a
p
pear when viewing
teletext.
•
Using t
h
e me
nu syst
em
, ent
er the
“
Coun
try
” option
in
the
“Set Up
”
menu
and
select the country
in wh
ich
you operate
the TV set (page
26
).
Fo
r Cyr
illic
languages, we recommend that you
select R
u
ssia
if
yo
ur
own co
untry does not ap
pear
in
the list.
Wrong characters
a
p
pear when viewing
NexTView.
•
Using
the
menu system, enter the
“Langu
age
”
option in the
“Set
Up
” menu
and
select the
lan
guage as the NexTView is
broadcasted
(p
age 37).
N
o
soun
d
/Nois
y soun
d
.
Good picture, no so
und.
•
Press the
2
+ on the
remot
e con
trol.
•
Ch
eck
th
at
“TV Speakers
” option is set
to
“
Main
” in the
“Sound
Adjustment
”
menu (page 21).
Audio noise.
•
Make sure that
the
aerial is connected
using the
supplied
coaxial
ca
ble
.
•
K
eep the aerial cable away from other connecting cords.
•
Do not use 300-ohm
twin lead cables as interference may
o
ccur.
•
Communi
cation problems may
occu
r if the infrared communication
equi
pment
(e.g. infrared cordl
ess headphones) is used near the TV.
P
lease use headphones other than
infrared cordless headphones,
move
th
e infrared transceiver away from the TV until the noi
se is
eliminated, or move the transmitter and receiver of t
h
e infrared
communication equipment closer together.
Problem
Possible solut
ion
continued...
In th
e screen
appears an im
age reten
tion
(afterimage)
The screen flickers
wh
en
turning o
n
the
TV.
The
TV fan
no
ise gets loud
er.
Ca
nnot operate the menu.
S
trange sou
nd.
•
The ventilation holes can accumu
late dust over
a
period
of time.
The accu
mulated
d
u
st
may make the
cooling function of the
built-
in fan less effective. To
prevent this, we
re
commend removing the
du
st
periodically
(
o
nce a mo
nth) using a vacuum
cleaner.
•
If
th
e item you want to select
appears in a pale colour, you cannot
select it.
The TV cabinet creaks.
•
Ch
anges in room temperature sometimes cau
ses
the TV cabinet
to
expan
d
or contract, wh
ich
can ma
ke slight
no
ises. Th
is
does
not
indicate a malfunctio
n.
The TV whirs.
•
The TV
’s fan setting is wo
rking.
This does not indicate a
malfunction.
T
h
e TV tic
ks.
•
An
el
ec
tric
al
c
irc
uit
i
n
si
de
the
T
V
i
s
ac
ti
vat
ed
when
the
T
V
is
turned
on.
This does not indicate a
malfu
nction.
The TV buzzes.
•
There
migh
t b
e
a
sur
ge so
und when
turning on
th
e
TV.
Th
is does
no
t
indicate a malfunction.
Remote Control
Remote control does not function
.
The
(standby) or
(
p
ower on)
indicato
rs
on the TV fla
shes
•
Ch
eck
t
h
at
t
h
e Medi
a Sele
ct
or on the
re
mot
e c
o
ntrol
i
s set
c
o
rre
ct
ly
for the
device you are
us
ing
(VCR,
TV, DVD or AUX).
•
If
th
e
rem
o
te c
ontrol
do
es not
op
era
te th
e
VCR
or
DVD
ev
en
when
the Media Selector has been set
correctly,
enter the
necessary cod
e
set as explained in
“Remote Co
ntrol Conf
iguratio
n for
VCR
or
DVD
” on page
41.
•
Repl
ac
e the
b
at
te
ri
es
.
•
Co
ntact your nearest
Sony service centr
e.
Problem
Possible solut
ion
contin
ued...
– 20 –
XS1
RM-Y1010
•
If
you continue to experience
problems, ha
ve your
T
V
serviced by qualified personnel.
• Never open the casing yourself.
Problem
Possible solution
Cannot insert
t
h
e
“
Memory St
ick
”
into t
h
e
“
Mem
ory Stick
”
slot.
Images fr
om
the
“
Mem
ory St
ick
”
can not
be display
ed or y
o
u can view
the image
b
u
t
some
featur
es ar
e
not a
v
ailable and
an
err
or
m
e
ssage appears on
the TV
scr
een.
•
The
“Memory Stick
” is
no
t
fa
cing in the
correct direction.
In
sert
the
“Memor
y
Stick
” with the
b
mark
facing up into the
“Memory
Stick
” slot
(page 30).
• This is not a
malfunction
of the TV
. This is because yo
u are using a
non-Son
y brand
“Memory Stick
” med
ia.
Cannot delete
a file
or all
materials.
•
The write-protect
switch on the
“Memor
y
Stick
”
is set to LOCK.
Re
le
ase
the
loc
k
.
•
The image file is
p
rotected.
Release the
pr
otection (pages
33-3
5).
The im
age is
not displayed
•
The
ima
ge fil
e is
n
o
t DC
F-c
omp
ati
ble
or MPEG
1
- com
pat
ibl
e.
"Memory Stick"
Click on the first or last page to see other KE-P37XS1 / KE-P42XS1 service manuals if exist.