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KDL-55/65HX950(CH)

13

After correcting the original service problem, perform the following safety checks before releasing the set to the customer:

1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges.

2. Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors.

3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely certain that you have replaced all the insulators.

4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out to the customer and recommend their replacement.

5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and recommend their replacement.

6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer.

7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below.

8. For safety reasons, repairing the Power board and/or Inverter board is prohibited.

KDL-55/65HX950(CH)

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Leakage Test
The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed 
metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes).
Leakage current can be measured by any one of three methods.

1. A commercial leakage tester, such as the Simpson 229 or RCA WT-540A. Follow the manufacturers’

instructions to use these instructions.

2. A battery-operated AC milliampmeter. The Data Precision 245 digital multimeter is suitable for this job.

3. Measuring the voltage drop across a resistor by means of a VOM or battery-operated AC voltmeter. The 

“limit” indication is 0.75 V, so analog meters must have an accurate low voltage scale.
The Simpson’s 250 and Sanwa SH-63TRD are examples of passive VOMs that are suitable. Nearly all
battery-operated digital multimeters that have a 2 VAC range are suitable (see Figure A).

How to Find a Good Earth Ground
A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also 
at earth ground.
If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance 
between it and a cold-water pipe with an ohmmeter. The reading should be zero ohms.
If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble- light (not a neon lamp) between the hot 
side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the 
lamp should light at normal brilliance if the screw is at ground potential (see Figure B).

KDL-55/65HX950(CH)

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When an error occurs, the STANDBY LED will flash a set number of times to 
indicate the possible cause of the problem.

If there is more than one error, the LED will identify the first of the problem areas.

Result for all of the following diagnostic items are displayed on screen.

If the screen displays a “0”, no error has occurred .

The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash.
The number of times the LED flashes translates to a probable source of the problem.
A definition of the STANDBY LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these 
problems occur.

0.5

0.5

3

SELF-DIAGNOSTIC SCREEN DISPLAY
For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for 
confirmation on the screen:

[To Bring Up Screen Test]
In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:

5

*

 : Note that this differs from entering the service mode (volume +)

*

DISPLAY

TV POWER

Channel

Volume

2

MAIN_POWE

Main 12 V failure

DC_ALERT

Main 5.0/3.3/1.2 V failure

AUD_PROT

Audio am p. Protection

HDMI_EQ

HDMI equalizer/s witch I2C NACK

TU_DEMOD

Tuner or dem odulator I2C NACK

VLED

LED voltage protection

LD-ERR

LED driver failure
FRC-LED driver SP1 failure

HFR_ERR

FRC device I2C NACK

TCON_ERR

FRC device Initialization failure
PE Micro (PEM) not s tarted

P_ID_ERR

Panel ID NVM Error

6

BACKLITE

Backlight convert OVP

TEMP_ERR

Therm al Error

FAN_ERR

Not us ed

8

-

Software Error
(Als o the m ain board’s  m em ory or Wi-Fi m odule is  a s us pect)

9

-

Not us ed

10

EMIT_ERR

Trans m itter board not connected

11

-

Not us ed

12

-

Not us ed

3

5

7

4

KDL-55/65HX950(CH)

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SELF CHECK

000 RESERVED   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
000 RESERVED   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
002 MAIN_POWE  ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
003 DC_ALERT   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
003 AUD_PROT   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
003 HDMI_EQ    ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
003 TU_DEMOD   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
004 VLED       ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
004 LD_ERR     ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
005 HFR_ERR    ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
005 TCON_ERR   1108231325 ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 01
005 P_ID_ERR   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
006 BACKLITE   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
007 TEMP_ERR   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
007 FAN_ERR    ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
010 EMITTER    ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
101 VPC_WDT    ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
102 MEPS_WDT   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
103 HOST_WDT   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00
104 STBY_WDT   ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ ‐‐‐‐‐‐‐‐‐‐ 00

0081‐00671‐00088

Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen.
After you have completed the repairs, clear the result display to “0”.

Clearing the Self Check Diagnostic List

1. Error history and Error count :

Press the Channel 8 => Channel 0 .

2. Panel operation time :

Press the Channel 7 => Channel 0 .

Exiting the Self-diagnostic screen
To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.

Error count (00-99)

Error history (Last failure time beforehand) *1
Error history (Failure time before last) *1
Error history (The last failure time) *1

Item name

STBY LED flash time

Total operation time by hour (MAX:65535)

Boot count (MAX:65535)

Panel operation time by hour (MAX:65535)

CPU Watch-dog timer

*1 : Format of error history

YYMMDDhhmm (in UTC)
Example:1108231325 -> Aug 23 13:25 2011 UTC