Sony KDL-50R550A / KDL-60R520A / KDL-60R550A / KDL-70R550A Service Manual ▷ View online
KDL-50R550A/60R520A/60R550A/70R550A 5
SECTION 2 - TROUBLESHOOTING
TRIAGE CHART
Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location.
1. Confirm the symptom from the customer.
Red Dot: (Primary) Most likely defective part.
2. Select that symptom from the chart.
Blue Triangle: (Secondary) Possible defective part.
3. Bring the primary component listed for that symptom.
5. Chart Color Code.
LAN Power
Audio
2X 3X 5X 6X
No
WIFI Dead set
No
Video
Whole
Screen
Distortion
Isolated
Area
Distortion
No Audio
MAIN BOARD
▲
▲
▲
POWER SUPPLY
LCD PANEL
TCON
▲
▲
WLAN
▲
▲
Video
Protection Modes
4. Follow the associated flowcharts in the Training Manual to isolate the board.
Board
*NOTE: REFER TO LCD PANELS SERVICE MANUAL IN REFERENCE LIBRARY DATABASE FOR
CORRECT REPLACEMENT PARTS BASED ON SERIAL NUMBER.
To access the most recent version of the Triage documents for the models listed in this manual, login into the Sony Authorized Servicer Portal at
http://www.sony.com/asp
.
KDL-50R550A/60R520A/60R550A/70R550A 6
SECTION 2 - TROUBLESHOOTING
FLOWCHARTS AND DIAGRAMS
OVERALL BLOCK DIAGRAM
KDL-50R550A
COMPONENT/
COMPOSITE
RF
COMPOSITE
HDMI 1 (ARC)
PC HD15
POWER SUPPLY
SWITCH
UNIT
IR RX
LIGHT SENSOR
LCD PANEL, TCON
LED BACKLIGHTS
A
H
L
R
ANALOG AUDIO OUT
OPTICAL AUDIO OUT
OPTICAL AUDIO OUT
MT5396
A/V DECODER
A/V PROCESS
TUNER
USB 1
HDMI 2 (MHL)
LVDS
AC IN
CLASS D
AUDIO
AMP
G4 (50”)
HDMI 3
HDMI 4
HDMI 4
ETHERNET
USB 2
LVDS
LD
MAIN BOARD
LED
PC IN R/L (AUDIO)
AMP
HEADPHONE AUDIO OUT
WIFI
&
KDL-50R550A/60R520A/60R550A/70R550A 7
SECTION 2 - TROUBLESHOOTING
KDL-60R520A/60R550A/70R550A
RF
HDMI 1 (ARC)
PC HD15
POWER SUPPLY
SWITCH
UNIT
IR RX
LIGHT SENSOR
A
H
L
R
ANALOG AUDIO OUT
OPTICAL AUDIO OUT
OPTICAL AUDIO OUT
MT5396
A/V DECODER
A/V PROCESS
TUNER
USB 1
HDMI 2 (MHL)
LVDS
AC IN
CLASS D
AUDIO
AMP
GE60 (60”)
HDMI 3
HDMI 4
HDMI 4
ETHERNET
USB 2
LVDS
MAIN BOARD
LED
PC IN R/L (AUDIO)
AMP
HEADPHONE AUDIO OUT
WIFI
GE70 (70”)
LCD PANEL, TCON
LED BACKLIGHTS
&
COMPONENT/
COMPOSITE
COMPOSITE
KDL-50R550A/60R520A/60R550A/70R550A 8
SECTION 2 - TROUBLESHOOTING
POWER AND CONTROL BLOCK DIAGRAM
KDL-50R550A
STBY3.3V
AUDIO_12V GND
AC_OFF_DET
POWER_ON
1
2
3
2
3
4, 5
BL_ERR
REG12V_GND
AUDIO 12V
6, 7
8
12
BL_ON
PWM DIMMER
N/C
13
14
15
14
15
AC IN (N)
AC IN (H)
1
2
2
CN6401
A
REG 12V
GND
AUDIO_12V
2, 7
6
BL_ERR
1
12
CN201
TCON_12V
AC_OFF_DET
13
14
14
BL_ON
3, 8
STBY 3.3V
POWER_ON
4
G4 (50”)
CN6101
LCD PANEL, TCON
&
LED BACKLIGHTS
BL_ON
12
N/C
13
14
14
UNREG 24V
1~5
GND
BL_ERR
6~10
11
CN6402
LD
POWER SUPPLY
MAIN BOARD
PWM DIMMER
REG 12V
9~11
5
BL PWM
GND
9, 11
10
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