Sony KDL-46HX820 / KDL-55HX820 Service Manual ▷ View online
3-7. Network MALFUNCTION
3-7-1. Wired Network malfunction
Troubleshooting
KDL- 46HX820, 55HX820
RM-GD017
Wired Network
on the TV
Connection result
Cable Connection
OK
Connection result
Local Access
Connection result
Internet Access
NG
OK
NG
NG
Proxy setting
NG
Wired Set‐up
IP address setting
Auto Check Local router
DHCP server
Check cable
B board
OK
Ethernet Cable
Manual
Check IP address
&
NG
Local router setting
-24-
3-7-2. Internal Wireless Network malfunction
3-7-3. USB Wireless Network malfunction
Troubleshooting
KDL- 46HX820, 55HX820
RM-GD017
Wireless Network
on the TV
Wireless Network
on the TV
Is the radio field
Strength too weak
or even No signal?
B* Board
Error Message appear
when the Wireless
Network is selected?
No
No
Is the radio field
Strength too weak
or even No signal?
B* Board
Error Message appear
when the Wireless
Network is selected?
No
No
Access Point
Wireless Module, Harness
Yes
Yes
Access Point
USB Dongle
Yes
Yes
Segment
Size
B* Board
Type
2b 2
46
BATL
-25-
2b-2
46
BATL
2b-2
55
BATL
3-8. CAMERA MALFUNCTION
Troubleshooting
KDL- 46HX820, 55HX820
RM-GD017
Enter
Presence sensor settings
E
M
Is image is clear on
Error Message appear
when the Presences
Sensor setting?
No
Yes
Is image is clear on
setting menu
at module unit only?
Yes
No
Module optical problem
(change module)
Module, Harness
Mechanical Problem
Setting Menu
Error message
image
Presence Sensor Setting:
Press HOME, then select > System Settings > Eco >
Presence Sensor
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3-9. 3D MALFUNCTION
Troubleshooting
KDL- 46HX820, 55HX820
RM-GD017
3D malfunction
Is 3D glasses
power on?
No
IR has been output
on HEM board,
Check whether
there is interception thing
between Emitter
Yes
Yes
3D glasses
p
No
Yes
Change
during 3D displaying.
and glasses.
No
Power on
NG
Change
Watching environment
[How to confirm IR-output.]
ex) Look IR-LED through CCD/CMOS camera.
Replace HEM2 board
or
Charge battery
HEM2 Board
Panel (T-con)
Symptom
improvement
-27-
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