Sony KDL-40X3500 / KDL-46X3500 / KDL-52X3500 Service Manual ▷ View online
- 20 -
FIX2
RM-ED010
Here is the audio trouble shooting flowchart.
Audio Problem Flow Chart [C]
Audio
problem
Only
Speaker
out?
YES
NO
UI setting
correct?
Volume, SP
off/On
HP Link
Analog
Channel
Problem?
Digital
Channel
Problem?
HDMI
Problem?
Set corr
ectl
y or
reset by menu.
Check
Speaker
AE board
NO
YES
NO
NO
Check
FB2 board
AE Board
Check
TUE board
AE Board
Check
TUE board
AE Board
YES
YES
YES
NO
Check
AE Board
- 21 -
FIX2
RM-ED010
Here is the video trouble shooting flowchart.
Video Problem Flow Chart [D]
Video
problem
All inpu
ts
have
problem?
YES
NO
Analog
Channel
Problem?
Digital
Channel
Problem?
HDMI
Problem?
Check
LVDS harness
(FB2/UB1 a
nd Panel)
GF* / DF* boards
FB2 /UB1 board
Panel Module
NO
NO
Check
FB2 board
HW2 board
Check
TUE board
AE board
FB2 board
Check
AVC board
FB2 board
AE board
YES
YES
YES
NO
Check
FB2 board
AE board
NO
Check
FB2 board
YES
YES
Back Light
turn on?
OSD
appear?
NO
Check
LVDS harness
(FB2/UB1 a
nd Panel)
FB2 / UB1 board
Panel Module
- 22 -
FIX2
RM-ED010
FIX2 MEMOR
Y STICK SOFTW
ARE UPD
A
T
E
Note :
•
Non Son
y products are not recommended. Do a full f
o
rmat on your memory stick(not a quick f
o
rmat) using the MS fo
rm
atter pro
vide
d by Sony
.
Or use a
V
AIO with MS slot. Right click on MS dri
v
e in e
xplorer and slect fo
rm
at and unclick ‘quick fo
rm
at’.
http://support.sony-europe.com/memstick/downloads/downloads_ms.asp?l=en&f=MSFRM
E
x
pl
a
n
at
io
n
o
f “
M
S
-D
L
up
dat
e”
.
•
O
bt
a
in
(
D
ow
n
loa
d)
M
S
pa
ck
a
ge
for
t
h
e s
e
t
y
ou
w
a
n
t
to
u
pda
te
.
•
F
ile
nam
e
of
ZIP
is
“
fi
x
2_p
ack
age
_
pa
cka
ge_
xxx
x_y
y_z
XX
.z
ip
”
.
(
xxxx
: pa
ck
a
ge v
er
s
ion
,
yy
: dest
in
a
ti
on
,
z
: t
y
pe x
or
w
,
XX
: p
ane
l
s
ize
)
•
P
rep
are
a M
S
and
d
e
le
te
all unne
c
ess
ary
fi
le
s
.
•
U
n
z
ip t
h
e pa
ck
a
ge.
•
C
op
y a
fo
ld
e
r
c
re
a
te
d
a
ft
e
r unzip
p
ing
(
fi
x
2
_
p
ro
to
1
)
to
the
r
o
o
t of
M
S
.
•
T
h
er
e
a
re
2
ca
s
es
o
f M
S
u
pda
te t
o b
e
ex
pe
ct
ed i
n
S
er
v
ic
e.
–
C
a
s
e-
1
:
An
n
ou
n
c
ed
pr
o
bl
em
fi
x
(
A
S
er
v
ic
e
Bu
llet
in
w
ill
be
is
su
e
d i
n
t
h
e
ca
s
e o
f ma
jor
pr
o
b
le
m)
.
–
C
a
s
e-
2 :
B
oa
rd r
e
pl
a
c
em
en
t
(M
S u
pda
te i
s
a
lw
a
y
s
r
equ
ir
e
d
w
h
en
ev
e
r r
e
pl
a
c
in
g
AE
,
F
B
2
or
A
V
C
bo
ard
in S
e
rvice
).
•
In
al
l c
a
s
e
s
,
MS
u
p
d
a
te
co
mp
ares
the
ve
rs
io
n of
*P
KG
inf
o
rm
ati
o
n
in S
e
t
and
M
S
,
th
e
n
o
n
ly
p
er
for
m
s
u
p
da
ti
n
g
if
M
S
s
o
ft
w
a
re i
s
n
ew
er
, ot
h
er
w
is
e u
pda
ti
n
g
w
ill
be
sk
ip
p
e
d.
(
*PKG
ver
s
ion
repr
es
en
ts
v
er
s
ion
of s
of
tw
a
re
c
o
m
bi
n
a
ti
on
)
•
M
S
up
d
a
te
also
c
h
e
c
ks
and
up
d
a
tes
e
a
c
h
ve
rs
io
n of
Mic
ros
s
u
c
h
as
D
ig
ital(E
M
M
A
2L
r),
T
V
(K
a
iser
),
B
E
(
E
P
P
)
a
n
d AS
U
C
A
. U
pda
te
s
ea
ch
o
f
Pr
ogr
a
m
a
n
d
Da
ta
on
ly
wh
en
t
h
e con
ten
t i
n
M
S
is
n
e
we
r.
•
T
h
e B
o
ot
s
o
ft
w
a
re of
Di
gi
ta
l,
TV
,
a
n
d
B
E
c
an no
t
be
upd
ate
d
b
y
M
S
.
•
A
ft
e
r upg
rad
ing
, TV
-Mic
ro
RE
B
O
OT
and
rese
t all
m
ic
ros
.
•
NOT
E
:
M
S
upd
at
e w
il
l onl
y
h
a
pp
e
n
i
f
th
e sof
tw
a
re
ver
s
io
n
on
t
h
e
M
S
i
s
n
e
w
e
r t
h
a
n
th
at
i
n
st
al
le
d
o
n
t
h
e
set
. T
o
ve
ri
fy
t
h
a
t
th
e
upd
at
e
h
a
s
ta
k
e
n
p
lace
pl
ea
se ch
e
c
k
t
h
e
in
fo
rm
at
io
n
o
n
t
h
e
T
V
M
ser
v
ic
e
m
e
nu
(
S
ee P
a
g
e
16,
P
ic.
1)
b
e
fo
re
yo
u
st
ar
t
th
e
do
w
n
lo
a
d
a
n
d
a
ft
e
r
y
o
u
fi
n
is
h
th
e
d
o
w
n
lo
a
d
.
- 23 -
FIX2
RM-ED010
Pro
c
e
d
u
re
f
o
r C
a
s
e
-1
:
An
n
o
u
n
ce
d
Pro
b
le
m
f
ix
.
S
ta
rt
ing M
S
upd
a
te
•
T
ur
n
on
pow
e
r to the
T
V
,
a
n
d c
onf
ir
m
t
h
at
the
p
ic
tu
re
co
m
e
s o
n
. (
V
e
rif
y
in
g
t
h
e
TV
w
o
rks
no
rm
al
ly
b
e
fo
re
M
S
up
da
te
).
•
C
ha
ng
e
th
e
i
n
pu
t
s
o
ur
c
e
to
t
h
a
t
o
th
e
r th
an
a
d
ig
ita
l c
h
ann
el
.
(D
o
no
t
s
e
le
c
t a
di
gi
ta
l c
h
an
nel
).
•
U
np
lu
g
th
e
A
C
c
a
bl
e
, an
d
i
n
s
e
rt
th
e
M
e
mo
ry
S
ti
c
k
.
•
P
lug the
A
C
c
ab
le
b
ac
k
i
n
, an
d
tur
n
o
n
th
e
po
w
e
r.
•
(N
o
te
) N
o
pi
c
ture
wi
ll
b
e
s
e
e
n
f
o
r ap
pr
ox
im
a
te
ly
1
m
inute
af
te
r p
o
w
e
r
o
n
d
u
e
to
the
E
M
MA
d
e
v
ic
e
re
ad
in
g
t
h
e
M
S
d
a
ta
.
Click on the first or last page to see other KDL-40X3500 / KDL-46X3500 / KDL-52X3500 service manuals if exist.