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RB2G
CHASSIS
W580B/W585B/W590B/W600B/W605B/W607B/W608B/WM15B
9
Self Diagnostic Function
2-4. Standby LED Error Display
2-2. LED Display Control
Example: The figure above shows LED display when SHUTDOWN is caused by Audio
Error. It repeats flashing for a specified number of times in 0.5sec/cycle and has a 3 seconds
interval of lighting off. Please note that a 3 seconds interval of lighting off is fixed regardless of abnormal state types.
Error. It repeats flashing for a specified number of times in 0.5sec/cycle and has a 3 seconds
interval of lighting off. Please note that a 3 seconds interval of lighting off is fixed regardless of abnormal state types.
When safety shutdown occurs, Standby LED display reports the cause by using the lightning
patterns as indicated below
patterns as indicated below
.
2-3. LED Pattern
3.0sec
3.0sec
0.5sec
0.5sec
RED LED
blinking count
Detection Items
Board Error Item
2x
Main 12V failure [MAIN_POW E]
* This failure is not saved
G** Board Error
BAX_L Board Error
BAX_L Board Error
3x
Main 5.0/3.3/1.8/1.0/ 1.1V failure [DC_ALERT]
* 5.0/1.0V failures are not saved.
BAX_L Board Error
Audio amp. protection [AUD_ERR]
BAX_L Board Error
Speaker
Speaker
HDMI equalizer/switch I2C NACK [HDMI_EQ] * There is Temp.
sensor on the same I2C bus.
sensor on the same I2C bus.
BAX_L Board Error
Tuner or demodulator I2C NACK [TU_DEMOD]
BAX_L Board Error
Tuner Board Error
Tuner Board Error
AFE device I2C NACK [AFE_I2C]
BAX_L Board Error
Tuner Board Error
Tuner Board Error
AFE device error SPI NACK [AFE_SPI] * only for AEP,CH
BAX_L Board Error
Tuner Board Error
Tuner Board Error
4x
LED driver failure [LD_ERR]
LED Driver (LD) Board Error
Panel module
Panel module
LED voltage error [VLED]]
LED Driver (LD) Board Error
Panel module
Panel module
5x
Panel ID EEPROM I2C NACK (Also panel power failure is a
suspect) [P_ID_ERR]
suspect) [P_ID_ERR]
Panel module
Tcon board
G** Board Error
BAX_L Board Error
Tcon board
G** Board Error
BAX_L Board Error
6x
Backlight failure [BACKLIGHT]
Panel module
G** Board Error
BAX_L Board Error
G** Board Error
BAX_L Board Error
Backlight converter OVP [BACKLIGHT]
Panel module
Tcon board
G** Board Error
BAX_L Board Error
Tcon board
G** Board Error
BAX_L Board Error
7x
Over temperature protection [TEMP_ERR]
Temp. sensor I2C NACK [TEMP_ERR] * There is HDMI Eq on the
same I2C bus.
same I2C bus.
BAX_L Board Error
8x
Software Error (Also the main board’s memory or CAM module is a
suspect)
suspect)
BAX_L Board Error
9x
Tuner Board Error [TU_BOARD]
Tuner Board Error
Size G** Board Type
Tuner Board
America/Pan Asia/China/Europe
Japan
40”
Not applicable
TUS
TUW
48”
Not applicable
TUS
TUW
Status
White Center
LED
(applicable for
HSC2 only)
Side RGB LED
Side Amber
LED
Remarks
Power Off
( by power saving switch off and *1)
-
Off
Off
*1 power switch off (by side
key)
Power On
-
Green Lit
Off
STBY/i.LINK STBY/PC STBY
( by remote control off only )
-
Off
Off
Skype Call Receive
-
White one shot
Off
Picture Off
-
White one shot
Off
Device Connection
-
Cyan one shot
Off
Power ON Animation
-
White one shot
Off
Sleep Timer/On
Timer/Reminder/REC Timer/Photo
Frame
( Power On )
-
Amber
Lit*2, *6
Off
*2 One Shot is only user action.
*6 The actual data behaviour is
“One Shot->Lit” to solve issue
related to LED priority.
On Timer/Reminder/REC Timer
( Deep Standby )
-
Off
Amber
After 5 minutes, side amber
LED On
Failure
-
Red
Blinking
Off
The number of LED blinking
indicates cause of failure
( refer to Led Error / Triage
chart)
Aging mode
-
Green Blinking
Off
Blinking:0.5sec On / 0.5sec Off
End of Aging mode
-
Green Blinking
Off
Blinking:3sec On / 3sec Off
Software Updating
-
white blinking
off
Software Updating finish
-
Blue lit
off
Test Reset
-
white blinking
Amber
blinking
Error of panel ID
-
Green Blinking
Amber
Blinking
Blinking:0.5sec On / 0.5sec Off
REC (SCART REC & HDD
REC/LIVE PAUSE) [AEP/J only]
-
Red(Pink)
Lit*2, *6
Off
*2 One Shot is only user action.
*6 The actual data behaviour is
“One Shot->Lit” to solve issue
related to LED priority.
ePOP/
Shop Illumination
-
Cyan loop
Off
One shot Center White when
feature change.
RB2G
CHASSIS
W580B/W585B/W590B/W600B/W605B/W607B/W608B/WM15B
2-5. Triage Chart
Self Diagnostic Function
10
Secondary possible defective part
Most likely defective part
Size G** Board Type
TU Board
America/Pan Asia/China/Europe
Japan
40”
Not applicable
TUS
TUW
48”
Not applicable
TUS
TUW
Reference
Symptoms - Shutdown. Power LED
blinking red diagnostics sequences
No
Power
Video
- missing or distorted
Remote
Network
Audio
Skype
Smart Core
Bluetooth
(BT)
2
3
4
5
6
7
8
9
10
No White Power LED
& does not reponse
to remote (Dead Set)
Stationary
colored lines
or dots
No video One
of Inputs
No video all
Inputs
No Remote
Wireless
can't connect
No Audio
Skype
Can't Work
Smart Core no LED (Set
is still alive)
Bluetooth / One
Step Remote
(OSR) can't
connect
B* Board
p l
p
p
l l
p
p
l
l
p
p
l
p
p
p
TU board
p
p
l
p
l
l
p
G* Board
l p
p
l
l
p
H* Board
l
l
Speaker
p
l
Skype Module
l
Camera Module
p
Mic. Module
l
Wifi Module
l
l
p
BT Module
l
LD* Board
l
p
LVDS FFC
p
p
p
p
Tcon
p
l
p
p
p
p
LCD Panel
l
l
l
p
l
p
Problem
Power Power
LD
Panel
(Tcon)
Panel
(Backlight)
TEMP
Soft-
ware
ware
Emitter
Audio
FAN
(N/A)
Local
I2C
RB2G
CHASSIS
W580B/W585B/W590B/W600B/W605B/W607B/W608B/WM15B
11
SECTION 3
TROUBLESHOOTING
3-1. NO POWER
Parts
Board PWB (BAXL- A side)
Detail
(L9107)
Troubleshooting
No Power
Check STBY 3.3V
L9107
Harness
Adapter
Replace
Between LD Board to
B* Board Harness
BAXL Board
NG
OK
NG
OK
Replace
LD- Board
NG
LD Board
OK
For HT, HM, change LD board.
For HE, change Panel.
3-1-1. NO POWER
AC ADAPTER
1
L9107
Note :
-B* Board – BAXL Board
-B* Board – BAXL Board
3-1-2. NO POWER – AYU2/AYU2L failure
AYU2/L Fail Suspected
Replace BAXL Board
No
eMMC /
RawNAND erase
Product SW rewrite
Recover?
Product SW
writing issue
Yes
RB2G
CHASSIS
W580B/W585B/W590B/W600B/W605B/W607B/W608B/WM15B
12
Troubleshooting
3-2-1. LED Blinking: 3x (DC Alert & Communication Error)
3-2. LED BLINKING
Size G** Board Type
B* Board
40”
Not applicable
BAX_L
48”
Not applicable
BAX_L
Speaker
Check
Speaker Impedance
at SP Connector
Check
Audio +12.5V
at pin 18/20 of CN9101
on the B* Board
(except Adapter model)
G* Board
Check
+12.5V / +19.5V
at Power Amp side
of F4401 / F4601 on
the B* Board
F4401 / F4601,
IC4901 / IC4601
,etc
(B* Board)
IC4901 / IC4601,etc
(B* Board)
AUDIO
NG
OK
NG
OK
NG
OK
TUNER Board
TUNER
NG
3-time blinking
Check D+1.0V at
JL9003 / JL9127 on
the B* Board
F9105,IC9103,
Etc (B* Board)
Check
+3.3V_MAIN_1
at JL9117 on
the B* Board
F9104,IC9104,
etc (B* Board)
DC_ALERT
NG
OK
NG
OK
NG
Check
+1.8V_MAIN on
Pin 2 of IC9201
IC9201,etc
(B* Board)
Check
+5.0V_MAIN
at JL9113 / JL9112 on
the B* Board
NG
OK
IC9102 / IC9101
,etc (B* Board)
OK
Note: For location details, refer to troubleshooting Reference for parts location.
Change TUS/TUW
Board
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