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Model
KDL-40HX850 KDL-40HX853 KDL-40HX855 KDL-46HX850 KDL-46HX853 KDL-46HX855 KDL-55HX850 KDL-55HX853 KDL-55HX855 (serv.man2)
Pages
127
Size
20.64 MB
Type
PDF
Document
Service Manual
Brand
Device
TV
File
kdl-40hx850-kdl-40hx853-kdl-40hx855-kdl-46hx850-kd.pdf
Date

Sony KDL-40HX850 / KDL-40HX853 / KDL-40HX855 / KDL-46HX850 / KDL-46HX853 / KDL-46HX855 / KDL-55HX850 / KDL-55HX853 / KDL-55HX855 (serv.man2) Service Manual ▷ View online

KDL-40/46/55HX850,853,855(AEP/UK/IT)
121
TROUBLE SHOOTING
3-7. NO SOUND
No Sound
Check the Speaker
Harness
Speaker Harness
Replace
the B* Board
B* Board
Speaker
NG
NG
Check the 
“Speakers setting”
Change to 
“TV Speaker”
“Audio System”
“TV Speakers”
Symptom 
improvement
Symptom 
improvement
KDL-40/46/55HX850,853,855(AEP/UK/IT)
122
3-8. TV COMMANDER BUTTONS MALFUNCTION
TROUBLE SHOOTING
1) TV button malfunction
Button malfunction
on the TV
Replace the Harness
between B* to
Switch Unit
Switch Unit
Harness
Switch Unit change
B* Board
NG
NG
Symptom 
improvement
Symptom 
improvement
KDL-40/46/55HX850,853,855(AEP/UK/IT)
123
TROUBLE SHOOTING
2) IR remote commander malfunction
TV isn’t controlled 
by remote commander
Green LED light
at power indicator
OK
NG
Sensor is broken
HLR Board
B* Board
OK
NG
Mechanical
(ex. bezel)
Green LED blinks
at power indicator
when using commander
near sensor’s window
Check the Harness
between the B* Board
and the HLR Board
Exchange the Harness
Exchange the
HLR Board
Harness
OK
NG
NG
NG
Symptom 
improvement
Symptom 
improvement
KDL-40/46/55HX850,853,855(AEP/UK/IT)
124
TROUBLE SHOOTING
3-9. NETWORK MALFUNCTION
1) Wired Network malfunction
Wired Network
on the TV
Connection result
Local Access
Connection result
Cable Connection
OK
NG
OK
NG
Connection result
Internet Access
Proxy setting
NG
B* Board
Check the Ethernet Cable
Ethernet Cable
Check IP address
and Local router setting
Wired Set-up
IP address setting
Check Local router DHCP server
Auto
Manual
OK
NG
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