Sony KDL-22CX520 / KDL-32CX520 / KDL-32CX523 / KDL-40CX520 / KDL-40CX523 / KDL-46CX520 Service Manual ▷ View online
Troubleshooting
KDL- 22, 32, 40, 46 CX520
RM-GD020
RM-GD020, RM-CD013
KDL-32, 40, 46 CX523
3-8. CAMERA MALFUNCTION
Enter
Presence sensor settings
E
M
Is image is clear on
* Not applicable for these model.
Error Message appear
when the Presences
Sensor setting?
No
Yes
Is image is clear on
setting menu
at module unit only?
Yes
No
Module optical problem
(change module)
Module, Harness
Mechanical Problem
Setting Menu
Error message
image
Presence Sensor Setting:
Press HOME, then select > System Settings > Eco > Presence Sensor
Press HOME, then select > System Settings > Eco > Presence Sensor
-24-
Troubleshooting
KDL- 22, 32, 40, 46 CX520
RM-GD020
RM-GD020, RM-CD013
KDL-32, 40, 46 CX523
3-9. 3D MALFUNCTION
* N
li bl f
h
d l
3D malfunction
* Not applicable for these model
Is 3D glasses
power on?
No
IR has been output
on HEM board,
Check whether
there is interception thing
between Emitter
Yes
Yes
3D glasses
p
No
Yes
Change
during 3D displaying.
and glasses.
No
Power on
NG
Change
Watching environment
[How to confirm IR-output.]
ex) Look IR-LED through CCD/CMOS camera.
Replace HEM2 board
or
Charge battery
HEM2 Board
Panel (T-con)
Symptom
improvement
-25-
Troubleshooting
KDL- 22, 32, 40, 46 CX520
RM-GD020
RM-GD020, RM-CD013
KDL-32, 40, 46 CX523
3-10. HDD-Rec MALFUNCTION
HDD Rec
Malfunction
Malfunction
HDD is connected
to the appropriate
Connect to the
appropriate port
No
USB port?
pp p
p
Yes
USB Hub is inserted
in between the
No
Is the drive size larger
than 32GB and
Only 32GB~2TB
No
in between the
USB port and HDD?
USB Hub is
Yes
than 32GB and
Smaller than 2TB??
is supported
Yes
All the setups and
NOT supported
All the setups and
restrictions listed in
iManual are cleared?
Check the iManual
No
Yes
B* board
Segment
Size
B* Board Type
G* Board Type
P-2
22
BAT-S
GD1
P-2
32
BAT-V G2A
P-2
40
BAT-V
G2B
P-2
46
BAT-V
G3
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Troubleshooting
KDL- 22, 32, 40, 46 CX520
RM-GD020
RM-GD020, RM-CD013
KDL-32, 40, 46 CX523
3-11. Skype Trouble Shooting Flow
Problem!
NO
Far end
setting/system.
Test again.
Move unit away
from speaker.
NG
CMU-BR100
is NG.
* Continue
Call Skype
sound test.
NG
OK
Do you have
Buy
NO
Is it Skype
ready TV?
ready TV?
Buy ready TV
NO
YES
Network
connected?
NO
Do network setup
Far end
YES
NO
NO
Sound quality?
No video?
No video
Sound quality?
USB plugged?
Insert USB
NO
CMU‐BR100?
CMU‐BR100
YES
Far end
PIC/AUD
quality?
NO
YES
Network speed.
Auto‐Focus
doesn’t work?
NO
YES
Manual Focus
NO
CMU‐BR100 is NG.
Yes
Enough NET
speed?
Able to run
Skype App?
YES
NO
‐Unplug other USB
device.
‐AC Off/On
device.
‐AC Off/On
Insert other CMU
p
Or Far end system
issue.
Manual Focus
work?
SPEC. Focus area.
Swap to new one.
YES
Change USB port.
YES
* Continue
NO
Able to run
Skype App?
NO
Works?
Insert other CMU‐
BR100 or USB
dongle.
BR100 or USB
dongle.
Repair BAT PWB
YES
Repair BAT PWB
Able to run
Skype App?
YES
Spec. USB overload.
NO
YES
Works?
CMU‐BR100 is NG.
Swap to new one.
Repair BAT PWB
-27-
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