Sony KDL-22CX520 / KDL-32CX520 / KDL-32CX523 / KDL-40CX520 / KDL-40CX523 / KDL-46CX520 Service Manual ▷ View online
Troubleshooting
KDL- 22, 32, 40, 46 CX520
RM-GD020
RM-GD020, RM-CD013
KDL-32, 40, 46 CX523
3-6-2. IR remote commander malfunction
TV isn’t controlled
by remote commander
OK
Green LED light
at power indicator
Green LED blinks at power
Indicator when using commander
near sensor’s window
OK
Mechanical
(ex. bezel)
NG
Check the Harness
between the B* Board
NG
OK
Sensor is broken
between the B Board
and the HLR Board
E h
H
H
NG
Sensor is broken
Symptom
improvement
Exchange Harness
Harness
NG
Exchange HLR board
HLR board
p
Symptom
improvement
Segment
Size
B* Board Type
G* Board Type
P-2
22
BAT-S
GD1
P-2
32
BAT-V
G2A
B* board
NG
P 2
32
BAT V
G2A
P-2
40
BAT-V
G2B
P-2
46
BAT-V
G3
-20-
Troubleshooting
KDL- 22, 32, 40, 46 CX520
RM-GD020
RM-GD020, RM-CD013
KDL-32, 40, 46 CX523
3-6-3. RF remote commander malfunction
Commander
* Not applicable for these model.
malfunction
Re‐Pairing action
NG
NG
Use new remote
d
b
i
Use new batteries
NG
RF remote commander is
Un‐registered
and new batteries
Remote
Batteries low power
Symptom improvement
Symptom improvement
Symptom improvement
Un registered
R
l
NG
Replace the Harness
NG
B board
Replace
the RF Module
NG
between the B* Board
and the RF Module
Symptom
improvement
Symptom
improvement
NG
RF Module
Harness
improvement
improvement
-21-
Troubleshooting
KDL- 22, 32, 40, 46 CX520
RM-GD020
RM-GD020, RM-CD013
KDL-32, 40, 46 CX523
3-7. Network MALFUNCTION
3-7-1. Wired Network malfunction
Wired Network
on the TV
Connection result
Cable Connection
OK
Connection result
Local Access
Connection result
Internet Access
NG
OK
NG
NG
Proxy setting
NG
Wired Set‐up
IP address setting
Auto Check Local router
DHCP server
Check cable
B board
OK
Ethernet Cable
Manual
Check IP address
&
NG
Segment
Size
B* Board Type
G* Board Type
P-2
22
BAT-S
GD1
P-2
32
BAT-V
G2A
Local router setting
P 2
32
BAT V
G2A
P-2
40
BAT-V
G2B
P-2
46
BAT-V
G3
-22-
Troubleshooting
KDL- 22, 32, 40, 46 CX520
RM-GD020
RM-GD020, RM-CD013
KDL-32, 40, 46 CX523
3-7-2. Internal Wireless Network malfunction
3-7-3. USB Wireless Network malfunction
Wireless Network
on the TV
Wireless Network
on the TV
* Not applicable for these model.
Is the radio field
Strength too weak
or even No signal?
B* Board
Error Message appear
when the Wireless
Network is selected?
No
No
Is the radio field
Strength too weak
or even No signal?
B* Board
Error Message appear
when the Wireless
Network is selected?
No
No
Access Point
Wireless Module, Harness
Yes
Yes
Access Point
USB Dongle
Yes
Yes
Segment
Size
B* Board Type
G* Board Type
P-2
22
BAT-S
GD1
P-2
32
BAT-V G2A
P-2
40
BAT-V
G2B
P-2
46
BAT-V
G3
-23-
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