Sony HDR-CX11E / HDR-CX12 / HDR-CX12E (serv.man2) Service Manual ▷ View online
1-2
ENGLISH
JAPANESE
ENGLISH
JAPANESE
HDR-CX11E/CX12/CX12E_L2
1-2-3. Self-diagnosis Code Table
C
C
C
C
E
E
E
E
E
E
E
E
E
E
E
E
E
Block
Function
0
4
1
3
1
3
3
2
2
0
6
1
6
1
6
2
6
2
6
2
6
2
6
2
6
2
6
2
6
2
9
1
9
4
Detailed
Code
0
0
0
1
0
2
6
0
0
0
1
0
1
1
0
0
0
1
0
2
0
3
1
0
1
1
1
2
2
0
0
1
0
0
Symptom/State
Non-standard battery is used.
“Memory Stick Duo” is unformatted.
“Memory Stick Duo” is broken.
“Memory Stick Duo” is broken.
Media access error
Difficult to adjust focus
(Cannot initialize focus)
(Cannot initialize focus)
Flash memory data are rewritten.
Zoom operations fault
(Cannot initialize zoom lens.)
(Cannot initialize zoom lens.)
The abnormalities in initialization of
the focus lens and the abnormalities in
initialization of the zoom lens occurred
simultaneously.
the focus lens and the abnormalities in
initialization of the zoom lens occurred
simultaneously.
Handshake correction function does not
work well. (With PITCH angular
velocity sensor output stopped.)
work well. (With PITCH angular
velocity sensor output stopped.)
Handshake correction function does not
work well. (With YAW angular velocity
sensor output stopped.)
work well. (With YAW angular velocity
sensor output stopped.)
Abnormality of IC for steadyshot.
IC for steadyshot and micro controller
communication abnormality among.
communication abnormality among.
Shift lens initializing failure.
Shift lens overheating (Pitch)
Shift lens overheating (Yaw)
Abnormality of thermistor.
Abnormality when flash is being charged.
Fault of writing or erasing the
flash memory
flash memory
Self-diagnosis Code
Repaired b
y:
Correction
Use the InfoLITHIUM battery.
Format the “Memory Stick Duo”.
Insert a new “Memory Stick Duo”.
Insert a new “Memory Stick Duo”.
Remove the power source. Reconnect it again and operate your
camcorder again
camcorder again
Retry turn the power on by the power switch. If it does not
recover, check the focus MR sensor of lens block (pin w;, wa of
CN5101 on the LD-241 board). If it is OK, check the focus
motor drive IC (IC5201 on the LD-241 board).
recover, check the focus MR sensor of lens block (pin w;, wa of
CN5101 on the LD-241 board). If it is OK, check the focus
motor drive IC (IC5201 on the LD-241 board).
Make flash memory data correct value. (Note 1)
Inspect the lens block zoom MR sensor (pin qh, qj of CN5101
on the LD-241 board) when zooming is performed when the
zoom lever is operated, and the zoom motor drive circuit
(IC5201 on the LD-241 board) when zooming is not performed.
on the LD-241 board) when zooming is performed when the
zoom lever is operated, and the zoom motor drive circuit
(IC5201 on the LD-241 board) when zooming is not performed.
Check both C: 32: 60 and E: 61: 10 of the self-diagnosis code.
Inspect PITCH angular velocity sensors (SE9001 on the LD-241
board) peripheral circuits.
board) peripheral circuits.
Inspect YAW angular velocity sensors (SE1001 on the VC-535
board) peripheral circuits.
board) peripheral circuits.
Refer to [1-3-1. E : 62 : 02 (Abnormality of IC for Steadyshot)
Occurred].
Occurred].
Inspect the steadyshot circuit (IC5501 on the LD-241 board).
Replacement of lens block. If an error occurs again, replace the
LD-241 board. (Note 2)
LD-241 board. (Note 2)
Refer to [1-3-2. E : 62 : 11 (Shift Lens Overheating (Pitch))
Occurred].
Occurred].
Refer to [1-3-3. E : 62 : 12 (Shift Lens Overheating (Yaw))
Occurred].
Occurred].
Refer to [1-3-4. E : 62 : 20 (Abnormality of Thermistor)
Occurred].
Occurred].
Checking of flash unit or replacement of flash unit.
Inspect the flash memory (IC2101 on the VC-535 board).
Note 1 : Refer to Service Manual, ADJ (“1-3. DESTINATION DATA WRITE”).
Note 2 : When the lens block was replaced, execute the necessary adjustment items referring to Service Manual, ADJ.
Note 2 : When the lens block was replaced, execute the necessary adjustment items referring to Service Manual, ADJ.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the
handheld operation.
handheld operation.
1-3
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HDR-CX11E/CX12/CX12E_L2
1-3. METHOD OF COPING WITH SHIFT LENS ERROR
about 330 msec
Fig. 2
Change in output voltage of R5549 on the LD-241 board
Note: The length of low section will vary a little depending on the
conditions.
1-3-1. E : 62 : 02 [Abnormality of IC for Steadyshot] Occurred
Order
Procedure
1
Turn the power OFF.
2
While measuring with an oscilloscope the output voltage of R5549 in the periphery of IC5501 on the LD-241 board, turn the
power ON to check that the output voltage immediately after the power on change as shown in Fig. 2.
power ON to check that the output voltage immediately after the power on change as shown in Fig. 2.
3
If the output voltage change as shown in Fig. 2, replace the lens block (Note). If it does not change as shown in Fig. 2, inspect
the camera control circuit (IC1301 of VC-535 board) periphery.
the camera control circuit (IC1301 of VC-535 board) periphery.
Note: When the lens block was replaced, execute a necessary adjustment items referring to Service Manual, ADJ.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the
handheld operation.
handheld operation.
Fig. 1
Measurement points on the LD-241 board and the VC-535 board
LD-241 BOARD (SIDE B)
VC-535 BOARD (SIDE A)
IC5501
R5534
R5549
IC1301
R5526
1-4
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HDR-CX11E/CX12/CX12E_L2
1-3-2. E : 62 : 11 [Shift Lens Overheating (Pitch)] Occurred
Connect by the SeusEX and perform the following process.
Order Block Page Address Data
Procedure
1
11
80
7430
01
Write the data. (After it starts, set it before caution is displayed.)
2
11
8E
F946
F0
Write the data.
3
11
8E
F948
01
Write the data. (Note 1)
4
11
8E
F948
00
Write the data.
5
11
8E
F946
10
Write the data.
6
11
8E
F948
01
Write the data. (Note 1)
7
11
8E
F948
00
Write the data.
8
11
80
7430
00
Write the data.
9
Check if the shift lens moves while setting the order 2 to 7. If the shift lens does not move,
replace the lens block (Note 2). When the shift lens moved, proceed to the order 10.
replace the lens block (Note 2). When the shift lens moved, proceed to the order 10.
10
While setting the order 2 to 7, measure with an oscilloscope the output voltage of R5526 in the
periphery of IC5501 on the LD-241 board to check the output voltage varies.
periphery of IC5501 on the LD-241 board to check the output voltage varies.
11
If the output voltage does not vary, replace the lens block (Note 2). When the output voltage
varied, proceed to the order 12.
varied, proceed to the order 12.
12
Turn the power OFF.
While measuring with an oscilloscope the output voltage of R5549 in the periphery of IC5501
13
on the LD-241 board, turn the power ON to check that the output voltage immediately after the
power on change as shown in Fig. 2.
power on change as shown in Fig. 2.
If the output voltage change as shown in Fig. 2, replace the lens block (Note 2). If it does not
14
change as shown in Fig. 2, inspect the camera control circuit (IC1301 of VC-535 board)
periphery.
periphery.
Note 1: Finish this operation within 10 seconds. If it is likely to take more than 10 seconds, set block: 11, page: 8E, address:
F948, data: 00, and then retry.
Note 2: When the lens block was replaced, execute the necessary adjustment items referring to Service Manual, ADJ.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the
handheld operation.
handheld operation.
1-5
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HDR-CX11E/CX12/CX12E_L2
1-3-3. E : 62 : 12 [Shift Lens Overheating (Yaw)] Occurred
Connect by the SeusEX and perform the following process.
Order Block Page Address Data
Procedure
1
11
80
7430
01
Write the data. (After it starts, set it before caution is displayed.)
2
11
8E
F947
F0
Write the data.
3
11
8E
F949
01
Write the data. (Note 1)
4
11
8E
F949
00
Write the data.
5
11
8E
F947
10
Write the data.
6
11
8E
F949
01
Write the data. (Note 1)
7
11
8E
F949
00
Write the data.
8
11
80
7430
00
Write the data.
9
Check if the shift lens moves while setting the order 2 to 7. If the shift lens does not move,
replace the lens block (Note 2). When the shift lens moved, proceed to the order 10.
replace the lens block (Note 2). When the shift lens moved, proceed to the order 10.
10
While setting the order 2 to 7, measure with an oscilloscope the output voltage of R5534 in the
periphery of IC5501 on the LD-241 board to check the output voltage varies.
periphery of IC5501 on the LD-241 board to check the output voltage varies.
11
If the output voltage does not vary, replace the lens block (Note 2). When the output voltage
varied, proceed to the order 12.
varied, proceed to the order 12.
12
Turn the power OFF.
While measuring with an oscilloscope the output voltage of R5549 in the periphery of IC5501
13
on the LD-241 board, turn the power ON to check that the output voltage immediately after the
power on change as shown in Fig. 2.
power on change as shown in Fig. 2.
If the output voltage change as shown in Fig. 2, replace the lens block (Note 2). If it does not
14
change as shown in Fig. 2, inspect the camera control circuit (IC1301 of VC-535 board)
periphery.
periphery.
Note 1: Finish this operation within 10 seconds. If it is likely to take more than 10 seconds, set block: 11, page: 8E, address:
F949, data: 00, and then retry.
Note 2: When the lens block was replaced, execute the necessary adjustment items referring to Service Manual, ADJ.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the
handheld operation.
handheld operation.
1-3-4. E : 62 : 20 [Abnormality of Thermistor] Occurred
Order
Procedure
1
Turn the power ON.
2
Confirm the connections of flexible flat cables and connectors between the lens block and LD-241 board, LD-241 board and
VC-535 board.
VC-535 board.
3
In case of no malfunction of connections, replace the lens block with new one (Note) . When the error has occurred in spite of
the lens replacement, replace LD-241 board with new one.
the lens replacement, replace LD-241 board with new one.
Note: When the lens block was replaced, execute the necessary adjustment items referring to Service Manual, ADJ.
After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the
handheld operation.
handheld operation.
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