DOWNLOAD Sony FDR-AX100 / FDR-AX100E / HDR-CX900 / HDR-CX900E (serv.man2) Service Manual ↓ Size: 8.69 MB | Pages: 28 in PDF or view online for FREE

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FDR-AX100/AX100E/HDR-CX900/CX900E_L2

In this unit, about 10 seconds after power is supplied to the battery terminal using the regulated power supply (8.4 Vdc), the power is shut off 
so that the unit cannot operate.
These following method is available to prevent this.

Use the AC power adaptor.

Note the following when replacing the board.

When you replace to the repairing board, the written destination data of repairing board also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATION DATA WRITE”.
After the board replacement, the error of the built-in recording media may be displayed. In this case, execute the [DESTINATION DATA WRITE]
then the error will be cleared. If it is not cleared with [DESTINATION DATA WRITE], format the built-in recording media.

When you replace to the repairing board, get the data from the former one.
Start the Adjust Manual in the Adjust Station and perform “RESTORE DATA” to get the data.
The data getting for this model is as follows.
•  PRODUCT ID & USB SERIAL No.
•  EVF Data Input

The unit is shipped after an ID (USB Serial No.) unique to each unit and an ID (Product ID) unique to each model have been written.
These IDs have not been written in a new board for service, and therefore they must be entered after the board replacement.
After the board has been replaced with a board for service, start the Adjust Manual in the Adjust Station and execute the “PRODUCT ID & USB 
SERIAL No. INPUT” and enter these IDs.

Note:  A newly entered Product ID is not always equal to the ID before board replacement. If the new ID differs from the previous ID, it may cause a difference 

from the ID registered by the customer.

When replacing a VC board, the IC’s unique number (MAC address) must be reloaded.
After the board has been replaced with a board for service, perform the following procedure to reload the IC’s unique number (MAC address).

Note:  Perform this operations after all work has been done.

1.  Download the latest-version Adjust Manual.
2.  Install the downloaded Adjust Manual.
3.  Start the Adjust Manual, and execute “Wireless LAN Setting (MAC Address)” on the ADJUST tab.

If “Wireless LAN Setting (MAC Address)” is not executed and the backup data before replacement is restored, the MAC address in the Wi-Fi module 
does not match the MAC address in the flash memory, causing an error during Wi-Fi transfer.

Note:  The “LOAD AND WRITE” function in “ADJUSTMENT DATA BACKUP” on the DATA tab in the Adjust manual overwrites all data of the unit. Therefore, 

the MAC address updated during the above procedure is also overwritten.

After the replacement and repair, the MAC address is changed, and thus the re-setting for connection devices is required. Accordingly, download the 
Flyer of WLAN Reset (Flyer of WLAN Reset_9834752[][].pdf) and print out it, and attach it to the set when returning the set to customer.

Adjustment values of each EVF display device (LCD902) are stored on the VC board.
Therefore, when the LCD902 or the VC board has been replaced, write WB adjustment values.

White balance value

Brightness value

223 460

The label which is put on repairing EVF display device (LCD902)

When LCD902 is replaced:
1.  Check and write down the adjustment values printed on the repairing EVF display device (LCD902) label.
2.  After the LCD902 has been replaced, execute “EVF Data Input” on the ADJUST tab by using the Adjust manual to write the adjustment values.

When replacing VC board (in case adjustment values can be read):
1.  In case the unrepaired unit starts and adjustment values can be read by using the Adjust manual, execute “ADJUSTMENT DATA BACKUP” on 

the DATA tab.

2.   After the SY board has been replaced with a VC board for repair, execute “ADJUSTMENT DATA BACKUP” on the DATA tab of the Adjust 

manual to write the extracted data to the unit.

When replacing VC board (in case adjustment values cannot be read):
Consult with each Head Quarters.

Perform the following procedure to check the Wi-Fi function.

Required equipment: Windows personal computer with Wi-Fi interface

1.  Turn on the power of the unit.
2.  Perform the following operations.
 [MENU]→[Camera/Mic]→[

 Shooting Assist]→[Ctrl with Smartphone]

3.  When preparation for Wi-Fi has been completed, the following screen opens and a password for Wi-Fi connection is displayed.

Ctrl with Smartphone

Operate smartphone to connect to

this device via Wi-Fi.

SSID DIRECT-XXXX:XXX-XXXX

Password XXXXXXXX

Device Name XXX-XXXX

4.  Confirm on the personal computer that the unit is detected as a connectable wireless network.

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FDR-AX100/AX100E/HDR-CX900/CX900E_L2

5.  To further confirm that the unit is connectable, connect the unit to the personal computer and double-click the “current connection” from the icon 

displayed on the notice field, make sure that the unit is displayed in the Wireless internet access column.

When you replace to the repairing board, write down the sensitivity displayed on the angular velocity sensor SE7701 (PITCH/YAW).
Start the Adjust Manual in the Adjust Station and execute the “GYRO sensor sensitivity adj”.

Note: The sensor sensitivity of SE7701 (PITCH/YAW) on MS-1022 board is written only repair parts.

SE7701

P: PITCH sensor sensitivity
Y: YAW sensor sensitivity

Type A:

Type B:

P Y

P Y

When problems occur while the unit is operating, the self-diagnosis 
function starts working, and displays on the Viewfinder or the LCD 
screen what to do.
This function consists of two display; self-diagnosis display and service 
mode display. Details of the self-diagnosis functions are provided in the 
Instruction manual.

When problems occur while the unit is operating, the counter of the 
Viewfinder or the LCD screen shows a 4-digit display consisting of an 
alphabet and numbers, which blinks at 3.2 Hz. This 5-character display 
indicates the “repaired by:”, “block” in which the problem occurred, and 
“detailed code” of the problem.

0 0

3 2

C

Repaired by:

Refer to “1-6-3. Self-diagnosis Code Tabl e”.

Indicates the appropriate

step to be taken.

E.g.
13 ....
32 ....Turn on power again.

Block

Detailed Code

Blinks at 3.2 Hz

C : Corrected by customer

E : Corrected by service

engineer

Format the “memory card”.

Viewfinder or LCD screen

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

C

0

4

0

0

Non-standard battery is used.

Use the InfoLITHIUM battery.

C

0

6

0

0

The battery pack temperature is high.

Change the battery pack or place it in a cool place.

C

1

3

0

1 

Memory card is unformatted.
Memory card is broken.

Format the memory card.
Insert a new memory card.

C

1

3

0

2

Access error

Remove the power source. Reconnect it again and operate your cam-
corder again.

C

1

3

0

3

Access error (External media)

Turn power off and turn power on again.

C

1

3

0

4

Drive fault (External media)

Turn power off and turn power on again.

C

E

3

2

6

1

6

0

0

0 

Difficult to adjust focus
(Cannot initialize focus)

Retry turn the power on by the power switch. If it does not recover, 
check the focus MR sensor of lens block (pin qg, qj of CN4001 on the 
VC-1027 board). If it is OK, check the focus motor drive IC (IC1803 
on the VC-1027 board).

E

2

0

0

0

Flash memory data are rewritten.

Make flash memory data correct value. (Note 1)

E

3

1

0

0

Drive fault

Turn power off and turn power on again.

Note 1: Start the Adjust Manual in the Adjust Station and refer to the “DESTINATION DATA WRITE”.
Note 2: Functions of codes with * mark are not provided in this unit.

*

*

*

(

)

*

1-3

FDR-AX100/AX100E/HDR-CX900/CX900E_L2

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

E

4

1

0

0

Wi-Fi Module Hardware Error

Check that connection between CN4102 on the VC-1027 board and 

CN2301 on the WF-1004 board by FP-2213 flexible board.

E

6

1

1

0

Zoom operations fault

(Cannot initialize zoom lens.)

Inspect the zoom MR sensor of lens block (pin el, ra of CN4001 on 

the VC-1027 board when zooming is performed when the zoom lever 

is operated, and the zoom motor drive circuit (IC1802 on the VC-1027 

board) when zooming is not performed.

E

6

1

1

1

The abnormalities in initialization of the focus 

lens and the abnormalities in initialization of 

the zoom lens occurred simultaneously.

Check both C: 32: 60 and E: 61: 10 of the self-diagnosis code.

E

6

1

3

0

Reset position detection error on the stepper 

iris initializing

Turn the power on to open lens barrier. Disconnect the battery or power 

cord, and then connect again.

Confirm that the iris blades in lens are working.

If iris blades do not working, check the iris motor drive IC in lens drive 

block (pin ef to ej of CN4001 on the VC-1027 board).

If iris blades work normally, confirm that they are closing completely 

and confirm following item.
･  Case of the iris blades do not close normally. Replace the lens block.
･  Case of “E: 61: 30” is appeared and iris blades closed completely.

  Confirm that communication with lens block is normal.
･ Case of LCD is not displayed normally. Check that connection 

between CN2001 on CM-1010 board and CN4004 on VC-1027 

board by FP-2204 flexible board.

･  Case of LCD is displayed normally. Replace the lens block.

E

6

1

3

1

Error in detection of the Reset Position at the 

time of Stepper IR Filter initialization.

Check that connection between CN4001 on the VC-1027 board and 

the lens block.

E

6

2

0

0

Handshake correction function does not work 

well. (With PITCH angular velocity sensor 

output stopped.)

Inspect PITCH angular velocity sensors (SE7701 on the MS-1022 

board) peripheral circuits.

E

6

2

0

1

Handshake correction function does not work 

well. (With YAW angular velocity sensor 

output stopped.)

Inspect YAW angular velocity sensors (SE7701 on the MS-1022 board) 

peripheral circuits.

E

6

2

0

2

Abnormality of IC for steadyshot.

Refer to “1-7-1. E : 62 : 02 (Abnormality of IC for Steadyshot) Oc-

curred”.

E

6

2

0

3

IC for steadyshot and micro controller com-

munication abnormality among.

Inspect the steadyshot circuit (IC1802 on the VC-1027 board).

E

6

2

0

4

Image vibration correction during handshake 

function does not work.

Inspect the image vibration angular velocity sensors (SE7711 on the 

VC-1027 board) peripheral circuits.

E

6

2

1

0

Shift lens initializing failure.

Replacement of lens block (Note 3). 

If an error occurs again, replace the VC-1027 board.

E

6

2

1

1

Shift lens overheating (Pitch)

Refer to “1-7-2. E : 62 : 11 (Shift Lens Overheating (Pitch)) Occurred”.

E

6

2

1

2

Shift lens overheating (Yaw)

Refer to “1-7-3. E : 62 : 12 (Shift Lens Overheating (Yaw)) Occurred”.

E

6

2

2

0

Abnormality of thermistor.

Refer to “1-7-4. E : 62 : 20 (Abnormality of Thermistor) Occurred”.

E

6

2

3

0

Abnormal CPU

Turn power off and turn power on again.

E

9

1

0

1

Abnormality when flash is being charged.

Check or replace the LED Flash/Video light or charging capacitor. 

E

9

1

0

2

Abnormality of LED Video light.

Check or replace the LED Flash/Video light or charging capacitor. 

E

9

1

0

3

Abnormality of LED Video light  Tempera-

ture detection.

Check or replace the LED Flash/Video light or charging capacitor. 

*

*

*

Note 3: When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

E

9

2

0

1

Battery current value goes over the max 

discharge current

Check the remaining battery power because this symptom maybe 

depended on the remaining battery level, and confirm whether or 

not the symptom is occurred after replacing the battery. If the symp-

tom is still occurred, overhaul inspection is needed. Check each 

output of DC/DC converter (IC5100 on the VC-1027 board) with 

connected the DC JACK (J901) on the VC-1027 board. 

(The minimum connection to periphery)

E

9

4

0

0

Fault of writing or erasing the flash mem-

ory

Turn power off and turn power on again.

E

9

4

0

1

Internal flash memory fault

Turn power off and turn power on again.

E

9

4

0

2

BGM data error

Check the CPU (IC6000 on the VC-1027 board).

E

9

5

0

0

GPS hardware error

Turn power off and turn power on again.

E

9

5

0

1

Acceleration sensor HW error

Turn power off and turn power on again.

E

9

6

0

0

Map area mount error

Turn power off and turn power on again.

E

9

7

0

0

Projector  hardware error

Turn power off and turn power on again.

Note:  Functions of codes with * mark are not provided in this unit.

C1820

C1822

C1824

C1828

R1802

IC1802

*

*

*

*

*

*

1-4

FDR-AX100/AX100E/HDR-CX900/CX900E_L2

approx. 330 msec

Note: The length of low section will vary a little depending on the conditions.

Order

Procedure

1

Turn the power OFF.

2

While measuring with an oscilloscope the output voltage of R1802 in the periphery of IC1802 on the VC-1027 board, turn the 
power ON to check that the output voltage immediately after the power on change as shown in Fig. 2.

3

If the output voltage change as shown in Fig. 2, replace the lens block (Note). If it does not change as shown in Fig. 2, inspect 
the camera control circuit (IC6000 of VC-1027 board) periphery.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

Order

Procedure

1

Start the Adjust Manual in the Adjust Station and execute the [Measure to E:62:11/12] on the [SERVICE] tab.

2

Check if the shift lens moves while setting the order 1.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.

3

While setting the order 1, measure with an oscilloscope the output voltage of C1824 and C1828 in the periphery of IC1802 on the VC-
1027 board to check the output voltage varies.

4

If the output voltage does not vary, replace the lens block (Note).
When the output voltage varied, proceed to the order 5.

5

Turn the power OFF.

6

While measuring with an oscilloscope the output voltage of R1802 in the periphery of IC1802 on the VC-1027 board, turn the power 
ON to check that the output voltage immediately after the power on change as shown in Fig. 2.

7

If the output voltage rises to 3V, replace the lens block (Note).
If it does not rises to 3V, inspect the camera control circuit (IC6000 and IC1802 of VC-1027 board) periphery.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
 

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

Order

Procedure

1

Start the Adjust Manual in the Adjust Station and execute the [Measure to E:62:11/12] on the [SERVICE] tab.

2

Check if the shift lens moves while setting the order 1.
If the shift lens does not move, replace the lens block (Note).
When the shift lens moved, proceed to the order 3.

3

While setting the order 1, measure with an oscilloscope the output voltage of C1820 and C1822 in the periphery of IC1802 on the VC-
1027 board to check the output voltage varies.

4

If the output voltage does not vary, replace the lens block (Note).
When the output voltage varied, proceed to the order 5.

5

Turn the power OFF.

6

While measuring with an oscilloscope the output voltage of R1802 in the periphery of IC1802 on the VC-1027 board, turn the power 
ON to check that the output voltage immediately after the power on change as shown in Fig. 2.

7

If the output voltage rises to 3V, replace the lens block (Note).
If it does not rises to 3V, inspect the camera control circuit (IC6000 and IC1802 of VC-1027 board) periphery.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.
 

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.

Order

Procedure

1

Turn the power ON.

2

Confirm the connections of flexible flat cables and connectors between the lens block and VC-1027 board.

3

In case of no malfunction of connections, replace the lens block with new one (Note) . When the error has occurred in spite of the lens 
replacement, replace VC-1027 board with new one.

Note:  When the lens block was replaced, start the Adjust Manual in the Adjust Station and execute the necessary adjustment items.

After the adjustment, make sure with the STEADYSHOT turned ON that the steadyshot functions appropriately in the handheld operation.