Sony CPD-E400 / CPD-E400E / CPD-E400P Service Manual ▷ View online
1-4
10
Adjusting the brightness and
contrast
contrast
Brightness and contrast adjustments are made using a separate
BRIGHTNESS/CONTRAST menu.
These settings are stored in memory for all input signals.
BRIGHTNESS/CONTRAST menu.
These settings are stored in memory for all input signals.
1
Move the control button in any direction.
The BRIGHTNESS/CONTRAST menu appears on the
screen.
screen.
2
Move the control button
m
/
M
to adjust the
brightness (
), and
<
/
,
to adjust the contrast
(
6
).
The menu automatically disappears after about 3 seconds.
If you set sRGB to “ON” on the color setting, the brightness
(
(
) and contrast (6) are automatically set to “31” and “85”
respectively.
For more information about sRGB, see “Adjusting the color
of the picture (COLOR)” on page 11.
For more information about sRGB, see “Adjusting the color
of the picture (COLOR)” on page 11.
Adjusting the centering of the
picture (CENTER)
picture (CENTER)
This setting is stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button to highlight
CENTER
and press the center of the control button again.
The SIZE/CENTER menu appears on the screen.
3
First move the control button
m
/
M
to select
for
horizontal adjustment, or
for vertical
adjustment. Then move the control button
<
/
,
to
adjust the centering.
Adjusting the size of the picture
(SIZE)
(SIZE)
This setting is stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button to highlight
SIZE and
press the center of the control button again.
The SIZE/CENTER menu appears on the screen.
3
First move the control button
m
/
M
to select
for
horizontal adjustment, or
for vertical
adjustment. Then move the control button
<
/
,
to
adjust the size.
Enlarging or reducing the picture
(ZOOM)
(ZOOM)
This setting is stored in memory for the current input signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button to highlight
SIZE or
CENTER and press the center of the control
button again.
The SIZE/CENTER menu appears on the screen.
3
Move the control button
m
/
M
to select
(zoom),
and move
<
/
,
to enlarge or reduce the picture.
Notes
• Adjustment stops when either the horizontal or vertical size reaches its
maximum or minimum value.
• The horizontal adjustment value is not displayed in the menu.
3 1
8 5
BR I GH TNESS / CON TRAS T
11
US
Adjusting the shape of the picture
(GEOM)
(GEOM)
The GEOM settings allow you to adjust the rotation and shape of
the picture.
The
the picture.
The
(rotation) setting is stored in memory for all input signals.
All other settings are stored in memory for the current input
signal.
signal.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button to highlight
GEOM and
press the center of the control button again.
The GEOMETRY menu appears on the screen.
3
First move the control button
m
/
M
to select the
desired adjustment item. Then move the control
button
button
<
/
,
to make the adjustment.
Adjusting the color of the picture
(COLOR)
(COLOR)
The COLOR settings allow you to adjust the picture’s color
temperature by changing the color level of the white color field.
Colors appear reddish if the temperature is low, and bluish if the
temperature is high. This adjustment is useful for matching the
monitor’s colors to a printed picture’s colors.
This setting is stored in memory for all input signals.
temperature by changing the color level of the white color field.
Colors appear reddish if the temperature is low, and bluish if the
temperature is high. This adjustment is useful for matching the
monitor’s colors to a printed picture’s colors.
This setting is stored in memory for all input signals.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button to highlight
COLOR and
press the center of the control button again.
The COLOR menu appears on the screen.
3
Move the control button
m
/
M
to select a color
temperature.
The preset color temperatures are 5000K and 9300K. Since
the default setting is 9300K, the whites will change from a
bluish hue to a reddish hue as the temperature is lowered to
5000K.
the default setting is 9300K, the whites will change from a
bluish hue to a reddish hue as the temperature is lowered to
5000K.
4
If necessary, fine tune the color temperature.
You can select your own color temperature between 9300K
and 5000K.
First move the control button m/M to select
and 5000K.
First move the control button m/M to select
. Then move
the control button </, to adjust the color temperature.
sRGB Mode
The sRGB color setting is an industry standard color space
protocol designed to correlate the displayed and printed colors of
sRGB compliant computer products. To adjust the colors to the
sRGB profile, simply set the sRGB
protocol designed to correlate the displayed and printed colors of
sRGB compliant computer products. To adjust the colors to the
sRGB profile, simply set the sRGB
“
ON
”
in the COLOR menu.
However, in order to display the sRGB colors correctly (
γ
=2.2,
6500K), you must set your computer to the sRGB profile.
When you set sRGB to “ON”, the brightness (
When you set sRGB to “ON”, the brightness (
) and
contrast (6) are automatically set to “31” and “85” respectively.
If you change the brightness (
If you change the brightness (
) and contrast (6), sRGB setting
is changed to “OFF.”
For information on how to change the brightness (
For information on how to change the brightness (
) and
contrast (6), see page 10.
Note
Your computer and other connected products (such as a printer), must be
sRGB compliant.
sRGB compliant.
Select
To
rotate the picture
expand or contract the picture sides
shift the picture sides to the left or right
adjust the picture width at the top of the screen
shift the picture to the left or right at the top of the
screen
screen
9 3 0 0 K
5 0 0 0 K
5 0 0 0 K
2 6
COLOR
s RGB
9 3 0 0 K
5 0 0 0 K
5 0 0 0 K
+
OF F
ON
COLOR
s RGB
1-5
12
Adjusting the convergence (CONV)
The CONV settings allow you to adjust the quality of the picture
by controlling the convergence. The convergence refers to the
alignment of the red, green, and blue color signals.
If you see red or blue shadows around letters or lines, adjust the
convergence.
These settings are stored in memory for all input signals.
by controlling the convergence. The convergence refers to the
alignment of the red, green, and blue color signals.
If you see red or blue shadows around letters or lines, adjust the
convergence.
These settings are stored in memory for all input signals.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button to highlight
CONV and
press the center of the control button again.
The CONVERGENCE menu appears on the screen.
3
First move the control button
m
/
M
to select
for
horizontal adjustment, or
for vertical
adjustment. Then move the control button
<
/
,
to
adjust the convergence.
Additional settings (OPTION)
You can manually degauss (demagnetize) the monitor, adjust the
moire cancellation level, change the menu position, and lock the
controls.
moire cancellation level, change the menu position, and lock the
controls.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button to highlight
OPTION and
press the center of the control button again.
The OPTION menu appears on the screen.
3
Move the control button
m
/
M
to select the desired
adjustment item.
Adjust the selected item according to the following
instructions.
instructions.
Degaussing the screen
The monitor is automatically demagnetized (degaussed) when the
power is turned on.
power is turned on.
To manually degauss the monitor, first move the
control button
control button
m
/
M
to select
(DEGAUSS). Then move
the control button
,
.
The screen is degaussed for about 5 seconds. If a second degauss
cycle is needed, allow a minimum interval of 20 minutes for the
best result.
cycle is needed, allow a minimum interval of 20 minutes for the
best result.
Adjusting the moire
*
If elliptical or wavy patterns appear on the screen, adjust the moire
cancellation level.
cancellation level.
To adjust the amount of moire cancellation, first move
the control button
the control button
m
/
M
to select
(MOIRE ADJUST).
Then move the control button
<
/
,
until the moire
effect is at a minimum.
* Moire is a type of natural interference which produces soft, wavy lines
on your screen. It may appear due to interference between the pattern
of the picture on the screen and the phosphor pitch pattern of the
monitor.
of the picture on the screen and the phosphor pitch pattern of the
monitor.
Changing the menu’s position
Change the menu’s position if it is blocking an image on the
screen.
screen.
To change the menu’s on-screen position, first move
the control button
the control button
m
/
M
to select
(OSD H POSITION)
for horizontal adjustment, or
(OSD V POSITION) for
vertical adjustment. Then move the control button
<
/
,
to shift the on-screen menu.
Example of moire
13
US
Locking the controls
To protect adjustment data by locking the controls, first
move the control button
move the control button
m
/
M
to select
(CONTROL
LOCK). Then move the control button
,
, to select ON.
Only the 1 (power) switch, EXIT, and
(CONTROL LOCK)
of the OPTION menu will operate. If any other items are selected,
the
the
mark appears on the screen.
To cancel the control lock
Repeat the procedure above and set
(CONTROL LOCK) to OFF.
Helpful hints and information
(HELP)
(HELP)
The HELP menu contains helpful hints and information about this
monitor. If your monitor is displaying symptoms that match those
listed in the HELP menu, follow the on-screen instructions to
resolve the problem. If the symptoms do not match those listed in
the HELP menu or if the problem persists, see “Trouble
symptoms and remedies” on page 16.
monitor. If your monitor is displaying symptoms that match those
listed in the HELP menu, follow the on-screen instructions to
resolve the problem. If the symptoms do not match those listed in
the HELP menu or if the problem persists, see “Trouble
symptoms and remedies” on page 16.
1
Press the center of the control button.
The main MENU appears on the screen.
2
Move the control button to highlight
HELP and
press the center of the control button again.
The following HELP menu appears on the screen.
3
Move the control button
m
/
M
to select a HELP menu
item and press the center of the control button
again.
again.
Instructions or information to resolve the problem appears on
the screen. An explanation of each menu item is given below.
the screen. An explanation of each menu item is given below.
RECOMMENDED RESOLUTION
If the picture does not fill the screen to the edges or if the picture
appears too large for the screen, adjust the resolution to the figures
shown in the menu using your computer. If the input signal
matches one of this monitor’s factory preset modes, the resolution
and refresh rate of the current input signal are displayed.
appears too large for the screen, adjust the resolution to the figures
shown in the menu using your computer. If the input signal
matches one of this monitor’s factory preset modes, the resolution
and refresh rate of the current input signal are displayed.
FLICKER
If the picture is flickering, adjust the refresh rate to figures shown
in the menu. If the input signal matches one of this monitor’s
factory preset modes, the refresh rate of the current input signal is
displayed.
in the menu. If the input signal matches one of this monitor’s
factory preset modes, the refresh rate of the current input signal is
displayed.
RE TURN TO MA I N MENU
RECOMMENDED RESO L U T I ON
F L I CKER
TH I N HOR I ZON T A L
RECOMMENDED RESO L U T I ON
F L I CKER
TH I N HOR I ZON T A L
L I NE
D I S TOR T ED SHAPE
OU T OF FOCUS
D I SCO LORA T I ON
OU T OF FOCUS
D I SCO LORA T I ON
HE L P
SE T RESOL UT I ON TO
1 2 8 0 X 1 0 2 4 A T
1 2 8 0 X 1 0 2 4 A T
8 5 H z US I NG PC .
CURRENT SE T T I NG
I S
1 2 8 0 X 1 0 2 4 A T
7 5 H z .
RECOMMENDED RESOL UT I ON
SE T RE FRESH RA T E TO
7 5 H z OR 8 5 H z US I NG PC .
CURRENT SE T T I NG
7 5 H z OR 8 5 H z US I NG PC .
CURRENT SE T T I NG
I S 6 0 H z .
F L I CKER
(continued)
1-6
14
THIN HORIZONTAL LINE
The lines that appear on your screen are damper wires. See
page 15 for more information about the damper wires.
page 15 for more information about the damper wires.
DISTORTED SHAPE
If the shape of the picture on the screen seems distorted, try
adjusting the picture’s geometry. Move the control button , to
jump directly to the GEOMETRY menu.
adjusting the picture’s geometry. Move the control button , to
jump directly to the GEOMETRY menu.
OUT OF FOCUS
The picture may seem to be out of focus when the red and blue
color signals are not aligned properly, causing red or blue
shadows to appear around letters and lines. Try adjusting the
picture’s convergence to make the shadows disappear. Move the
control button , to jump directly to the CONVERGENCE
menu. When the CONVERGNECE menu is displayed, the
contrast, brightness and moire adjustment settings are
automatically reset for all input signals.
color signals are not aligned properly, causing red or blue
shadows to appear around letters and lines. Try adjusting the
picture’s convergence to make the shadows disappear. Move the
control button , to jump directly to the CONVERGENCE
menu. When the CONVERGNECE menu is displayed, the
contrast, brightness and moire adjustment settings are
automatically reset for all input signals.
DISCOLORATION
If the picture’s color appears abnormal in certain areas of the
screen, first check for any loose signal cables. After you have
checked the cables, try degaussing (demagnetizing) the screen
manually. Move the control button , to jump directly to the
OPTION menu, then select
screen, first check for any loose signal cables. After you have
checked the cables, try degaussing (demagnetizing) the screen
manually. Move the control button , to jump directly to the
OPTION menu, then select
(DEGAUSS).
Resetting the adjustments
This monitor has the following three reset methods. Use the
RESET button to reset the adjustments.
RESET button to reset the adjustments.
Resetting a single adjustment item
Use the control button to select the adjustment item you want to
reset, and press the RESET button.
reset, and press the RESET button.
Resetting all of the adjustment data for the
current input signal
current input signal
Press the RESET button when no menu is displayed on the screen.
Note that the following items are not reset by this method:
• on-screen menu language (page 8)
• on-screen menu position (page 12)
• control lock (page 13)
Note that the following items are not reset by this method:
• on-screen menu language (page 8)
• on-screen menu position (page 12)
• control lock (page 13)
Resetting all of the adjustment data for all input
signals
signals
Press and hold the RESET button for more than two seconds.
Note
The RESET button does not function when
(CONTROL LOCK) is
set to ON.
RESET
15
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Technical Features
Preset and user modes
When the monitor receives an input signal, it automatically
matches the signal to one of the factory preset modes stored in the
monitor’s memory to provide a high quality picture at the center of
the screen. (See Appendix for a list of the factory preset modes.)
For input signals that do not match one of the factory preset
modes, the digital Multiscan technology of this monitor ensures
that a clear picture appears on the screen for any timing in the
monitor’s frequency range (horizontal: 30 – 96 kHz, vertical: 48 –
120 Hz). If the picture is adjusted, the adjustment data is stored as
a user mode and automatically recalled whenever the same input
signal is received.
matches the signal to one of the factory preset modes stored in the
monitor’s memory to provide a high quality picture at the center of
the screen. (See Appendix for a list of the factory preset modes.)
For input signals that do not match one of the factory preset
modes, the digital Multiscan technology of this monitor ensures
that a clear picture appears on the screen for any timing in the
monitor’s frequency range (horizontal: 30 – 96 kHz, vertical: 48 –
120 Hz). If the picture is adjusted, the adjustment data is stored as
a user mode and automatically recalled whenever the same input
signal is received.
Note for Windows users
For Windows users, check your video board manual or the utility
program which comes with your graphic board and select the
highest available refresh rate to maximize monitor performance.
program which comes with your graphic board and select the
highest available refresh rate to maximize monitor performance.
Power saving function
This monitor meets the power-saving guidelines set by VESA,
E
NERGY
S
TAR, and NUTEK. If the monitor is connected to a
computer or video graphics board that is DPMS (Display Power
Management Signaling) compliant, the monitor will automatically
reduce power consumption in three stages as shown below.
Management Signaling) compliant, the monitor will automatically
reduce power consumption in three stages as shown below.
*
“Sleep” and “deep sleep” are power saving modes defined by the
Environmental Protection Agency.
Environmental Protection Agency.
** When your computer is in a power saving mode, MONITOR IS IN
POWER SAVE MODE appears on the screen if you press any button
on the monitor. After a few seconds, the monitor enters the power
saving mode again.
on the monitor. After a few seconds, the monitor enters the power
saving mode again.
Troubleshooting
Before contacting technical support, refer to this section.
If thin lines appear on your screen
(damper wires)
(damper wires)
The lines you are experiencing on your screen are normal for the
Trinitron monitor and are not a malfunction. These are shadows
from the damper wires used to stabilize the aperture grille and are
most noticeable when the screen’s background is light (usually
white). The aperture grille is the essential element that makes a
Trinitron picture tube unique by allowing more light to reach the
screen, resulting in a brighter, more detailed picture.
Trinitron monitor and are not a malfunction. These are shadows
from the damper wires used to stabilize the aperture grille and are
most noticeable when the screen’s background is light (usually
white). The aperture grille is the essential element that makes a
Trinitron picture tube unique by allowing more light to reach the
screen, resulting in a brighter, more detailed picture.
On-screen messages
If no picture appears on the screen, one of the following messages
appears on the screen. To solve the problem, see “Trouble
symptoms and remedies” on page 16.
appears on the screen. To solve the problem, see “Trouble
symptoms and remedies” on page 16.
The input signal condition
OUT OF SCAN RANGE
OUT OF SCAN RANGE
indicates that the input signal is not supported by the monitor’s
specifications.
specifications.
NO INPUT SIGNAL
indicates that no signal is input.
MONITOR IS IN POWER SAVE MODE
indicates that the computer is in power saving mode. This
message is displayed only when your computer is in a power
saving mode and you press any one of the buttons on the monitor.
message is displayed only when your computer is in a power
saving mode and you press any one of the buttons on the monitor.
Power mode
Power consumption
1
(power)
indicator
normal
operation
operation
≤
140 W
green
1 standby
≤
15 W
green and orange
alternate
alternate
2 suspend
(sleep)*
(sleep)*
≤
15 W
green and orange
alternate
alternate
3 active off**
(deep sleep)*
(deep sleep)*
≤
3 W
orange
power off
0 W
off
Damper wires
INFORMATION
OUT OF SCAN RANGE
Input signal condition
1-7
16
Trouble symptoms and remedies
If the problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.
Use the self-diagnosis function (page 18) if the following recommendations do not resolve the problem.
Use the self-diagnosis function (page 18) if the following recommendations do not resolve the problem.
Symptom
Check these items
No picture
If the 1 (power) indicator is not lit
• Check that the power cord is properly connected.
• Check that the 1 (power) switch is in the “on” position.
• Check that the 1 (power) switch is in the “on” position.
If the NO INPUT SIGNAL message
appears on the screen, or if the
1 (power) indicator is either orange
or alternating between green and
orange
appears on the screen, or if the
1 (power) indicator is either orange
or alternating between green and
orange
• Check that the video signal cable is properly connected and all plugs are firmly seated in
their sockets (page 6).
• Check that the HD15 video input connector’s pins are not bent or pushed in.
x
Problems caused by the connected computer or other equipment
• Check that the computer’s power is “on.”
• Check that the graphic board is completely seated in the proper bus slot.
• Check that the graphic board is completely seated in the proper bus slot.
If the MONITOR IS IN POWER
SAVE MODE message appears on
the screen, or if the 1 (power)
indicator is either orange or
alternating between green and
orange
SAVE MODE message appears on
the screen, or if the 1 (power)
indicator is either orange or
alternating between green and
orange
x
Problems caused by the connected computer or other equipment
• The computer is in power saving mode. Try pressing any key on the computer keyboard.
• Check that the computer’s power is “on.”
• Check that the graphic board is completely seated in the proper bus slot.
• Check that the computer’s power is “on.”
• Check that the graphic board is completely seated in the proper bus slot.
If the OUT OF SCAN RANGE
message appears on the screen
message appears on the screen
x
Problems caused by the connected computer or other equipment
• Check that the video frequency range is within that specified for the monitor. If you
replaced an old monitor with this monitor, reconnect the old monitor and adjust the
frequency range to the following.
Horizontal: 30 – 96 kHz
Vertical: 48 – 120 Hz
frequency range to the following.
Horizontal: 30 – 96 kHz
Vertical: 48 – 120 Hz
If no message is displayed and the
1 (power) indicator is green or
flashing orange
1 (power) indicator is green or
flashing orange
• Use the Self-diagnosis function (page 18).
If using Windows 95/98
• If you replaced an old monitor with this monitor, reconnect the old monitor and do the
following. Install the supplied Setup Disk (page 7) and select this monitor (“CPD-E400”)
from among the Sony monitors in the Windows 95/98 monitor selection screen.
from among the Sony monitors in the Windows 95/98 monitor selection screen.
If using a Macintosh system
• Check that the Macintosh adapter and the video signal cable are properly connected
(page 6).
Picture flickers, bounces,
oscillates, or is scrambled
oscillates, or is scrambled
• Isolate and eliminate any potential sources of electric or magnetic fields such as other
monitors, laser printers, electric fans, fluorescent lighting, or televisions.
• Move the monitor away from power lines or place a magnetic shield near the monitor.
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try turning the monitor 90
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try turning the monitor 90
°
to the left or right.
x
Problems caused by the connected computer or other equipment
• Check your graphics board manual for the proper monitor setting.
• Confirm that the graphics mode (VESA, Macintosh 16" Color, etc.) and the frequency of
• Confirm that the graphics mode (VESA, Macintosh 16" Color, etc.) and the frequency of
the input signal are supported by this monitor (Appendix). Even if the frequency is within
the proper range, some video boards may have a sync pulse that is too narrow for the
monitor to sync correctly.
the proper range, some video boards may have a sync pulse that is too narrow for the
monitor to sync correctly.
• Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.
Picture is fuzzy
• Adjust the brightness and contrast (page 10).
• Degauss the monitor* (page 12).
• Select MOIRE ADJUST and adjust the moire cancellation effect (page 12).
• Degauss the monitor* (page 12).
• Select MOIRE ADJUST and adjust the moire cancellation effect (page 12).
17
US
* If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a
malfunction.
Displaying this monitor’s name, serial number,
and date of manufacture.
and date of manufacture.
While the monitor is receiving a video signal, press and hold the
center of the control button for more than five seconds to display
this monitor’s information box.
center of the control button for more than five seconds to display
this monitor’s information box.
If the problem persists, call your authorized Sony dealer and give
the following information.
• Model name: CPD-E400
• Serial number
• Name and specifications of your computer and graphics board.
the following information.
• Model name: CPD-E400
• Serial number
• Name and specifications of your computer and graphics board.
Picture is ghosting
• Eliminate the use of video cable extensions and/or video switch boxes.
• Check that all plugs are firmly seated in their sockets.
• Check that all plugs are firmly seated in their sockets.
Picture is not centered or sized
properly
properly
• Adjust the size (page 10) or centering (page 10). Note that some video modes do not fill
the screen to the edges.
Edges of the image are curved
• Adjust the geometry (page 11).
Wavy or elliptical pattern (moire)
is visible
is visible
• Select MOIRE ADJUST and adjust the moire cancellation effect (page 12).
x
Problems caused by the connected computer or other equipment
• Change your desktop pattern.
Color is not uniform
• Degauss the monitor* (page 12). If you place equipment that generates a magnetic field,
such as a speaker, near the monitor, or if you change the direction the monitor faces, color
may lose uniformity.
may lose uniformity.
White does not look white
• Adjust the color temperature (page 11).
Letters and lines show red or blue
shadows at the edges
shadows at the edges
• Adjust the convergence (page 12).
Monitor buttons do not operate
(
(
appears on the screen)
• If the control lock is set to ON, set it to OFF (page 13).
A hum is heard right after the
power is turned on
power is turned on
• This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is
automatically degaussed for five seconds.
Symptom
Check these items
MENU
MODE L : CPD - E 4 0 0
SER NO : 1 2 3 4 5 6 7
MANUF ACTURED : 1 9 9
I NFORMA T I ON
9 - 5 2
Example
b
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