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1-17

If you experience any of the following 
difficulties while using the player, use this 
troubleshooting guide to help remedy the 
problem before requesting repairs. Should 
any problem persist, consult your nearest 
Sony dealer (For customers in the USA only).

, Check that the power cord is connected 

securely.

, Re-connect the connecting cord securely.

, The connecting cords are damaged.

, Check the connection to your TV (page 17) 

and switch the input selector on your TV so 
that the signal from the player appears on 
the TV screen.

, The disc is dirty or flawed.

, If the picture output from your player goes 

through your VCR to get to your TV or if 
you are connected to a combination TV/
VIDEO player, the copy-protection signal 
applied to some DVD programs could affect 
picture quality. If you still experience 
problems even when you connect your 
player directly to your TV, try connecting 
your player to your TV’s S VIDEO input 
(page 17).

, You have selected “PROGRESSIVE 

AUTO” or “PROGRESSIVE VIDEO” 
using the PROGRESSIVE button on the 
front panel (the PROGRESSIVE indicator 
lights up) even though your TV cannot 
accept the progressive signal. In this case, 
select “NORMAL (INTERLACE)” so that 
the PROGRESSIVE indicator turns off.

, Even if your TV is compatible with 

progressive format 480p signals, the image 
may be affected when you set the player to 
progressive format. In this case, select 
“NORMAL (INTERLACE)” using the 
PROGRESSIVE button on the front panel 
so that the PROGRESSIVE indicator turns 
off and the player is set to normal (interlace) 
format.

, The aspect ratio of the disc is fixed on your 

DVD.

, Re-connect the connecting cord securely.

, The connecting cord is damaged.

, The player is connected to the wrong input 

jack on the amplifier (receiver) (page 17).

, The amplifier (receiver) input is not 

correctly set.

, The player is in pause mode or in Slow-

motion Play mode.

, The player is in fast forward or fast reverse 

mode.

, If the audio signal does not come through 

the DIGITAL OUT (OPTICAL or 
COAXIAL) jack, check the audio settings 
(page 66).

, While playing a Super VCD on which the 

audio track 2 is not recorded, no sound will 
come out when you select “2:STEREO,” 
“2:1/L,” or “2:2/R.”

, Set “AUDIO ATT” in “AUDIO SETUP” to 

“ON” (page 65).

, The sound volume is low on some DVDs. 

The sound volume may improve if you set 
“AUDIO DRC” in “AUDIO SETUP” to 
“TV MODE” (page 65).

, Set “AUDIO ATT” in “AUDIO SETUP” to 

“OFF” (page 65).

,continued

, The batteries in the remote are weak.

, There are obstacles between the remote and 

the player.

, The distance between the remote and the 

player is too far.

, The remote is not pointed at the remote 

sensor on the player.

, The disc is turned over.

Insert the disc with the playback side facing 
down.

, The disc is skewed.

, The player cannot play certain discs 

(page 8).

, The region code on the DVD does not match 

the player.

, Moisture has condensed inside the player

(page 5).

, The player cannot play a recorded disc that 

is not correctly finalized (page 8).

, The DATA CD is not recorded in an MP3 

format that conforms to ISO 9660 Level 1/
Level 2 or Joliet.

, The DATA DVD is not recorded in MP3 

format that conforms to UDF (Universal 
Disk Format).

, The MP3 audio track does not have the 

extension “.MP3.”

, The data is not formatted in MP3 even 

though it has the extension “.MP3.”

, The data is not MPEG-1 Audio Layer III 

data.

, The player cannot play audio tracks in 

mp3PRO format.

, “MODE (MP3, JPEG)” is set to “IMAGE 

(JPEG)” (page 53).

, The DATA CD is not recorded in a JPEG 

format that conforms to ISO 9660 Level 1/
Level 2, or Joliet.

, The DATA DVD is not recorded in JPEG 

format that conforms to UDF (Universal 
Disk Format).

, The file has an extension other than 

“.JPEG” or “.JPG.”

, The image is larger than 3072 (width) 

×

2048 (height) in normal mode, or more than 
3,300,000 pixels in progressive JPEG. 
(Some progressive JPEG files cannot be 
displayed even if the file size is within this 
specified capacity.)

, The image does not fit the screen (the image 

is reduced).

, “MODE (MP3, JPEG)” is set to “AUDIO 

(MP3)” (page 53).

, “MODE (MP3, JPEG)” is set to “AUTO” 

(page 53).

, The player can only display numbers and 

alphabet. Other characters are displayed as 
“*”.

, Program Play, Shuffle Play, Repeat Play, or 

A-B Repeat Play is selected (page 30).

, Resume play has taken effect (page 27).

, The disc features an auto playback function.

, “AUTO PLAY” in “CUSTOM SETUP” is 

set to “ON” (page 64).

, While playing discs with an auto pause 

signal, the player stops playback at the auto 
pause signal.

, Depending on the disc, you may not be able 

to do some of the operations above. Refer to 
the operating manual that comes with the 
disc.

, Try using the DVD’s menu instead of the 

direct selection button on the remote 
(page 28).

, Multilingual tracks are not recorded on the 

DVD being played.

, The DVD prohibits the changing of the 

language for the sound track.

, Try using the DVD’s menu instead of the 

direct selection button on the remote 
(page 28).

, Multilingual subtitles are not recorded on 

the DVD being played.

, The DVD prohibits the changing of 

subtitles.

, Try using the DVD’s menu instead of the 

direct selection button on the remote 
(page 28).

, Multi-angles are not recorded on the DVD 

being played.

, The angle can only be changed when the 

“

” indicator lights up on the front panel 

display (page 11).

, The DVD prohibits changing of the angles.

, When static electricity, etc., causes the 

player to operate abnormally, unplug the 
player.

, The self-diagnosis function was activated. 

(See the table on page 70.)

, Child Lock is set (page 26).

, Contact your Sony dealer or local 

authorized Sony service facility.

, The MP3 audio track/JPEG image file you 

want to play is broken.

, The data is not MPEG-1 Audio Layer III 

data.

, The JPEG image file format does not 

conform to DCF (page 49).

, The JPEG image file has the extension 

“.JPG” or “.JPEG,” but is not in JPEG 
format.

When the self-diagnosis function is activated 
to prevent the player from malfunctioning, a 
five-character service number (e.g., C 13 50) 
with a combination of a letter and four digits 
appears on the screen and the front panel 
display. In this case, check the following 
table.

A unit in which to store JPEG image files or 
MP3 audio tracks on a DATA CD/DATA 
DVD. (“Album” is an exclusive definition for 
this player.)

Sections of a picture or a music feature that 
are smaller than titles. A title is composed of 
several chapters. Depending on the disc, no 
chapters may be recorded.

Digital audio compression technology 
developed by Dolby Laboratories. This 
technology conforms to multi-channel 
surround sound. The rear channel is stereo 
and there is a discrete subwoofer channel in 
this format. Dolby Digital provides the same 
discrete channels of high quality digital audio 
found in “Dolby Digital” theater surround 
sound systems. Good channel separation is 
realized because all of the channel data is 
recorded discretely and little deterioration is 
realized because all channel data processing 
is digital. 

Digital audio compression technology that 
Digital Theater Systems, Inc. developed. This 
technology conforms to multi-channel 
surround sound. The rear channel is stereo 
and there is a discrete subwoofer channel in 
this format. DTS provides the same discrete 
channels of high quality digital audio.
Good channel separation is realized because 
all of the channel data is recorded discretely 
and little deterioration is realized because all 
channel data processing is digital.

A disc that contains up to 8 hours of moving 
pictures even though its diameter is the same 
as a CD.
The data capacity of a single-layer and single-
sided DVD is 4.7 GB (Giga Byte), which is 7 
times that of a CD. The data capacity of a 
double-layer and single-sided DVD is 8.5 
GB, a single-layer and double-sided DVD is 

C 13

The disc is dirty or recorded 
in a format that this player 
cannot play (page 8).

,Clean the disc with a soft 

cloth or check its format 
(page 2).

C 31

The disc is not inserted 
correctly.

,Re-insert the disc 

correctly.

E XX
(xx is a number)

To prevent a malfunction, the 
player has performed the 
self-diagnosis function.

,Contact your nearest 

Sony dealer or local 
authorized Sony service 
facility and give the 5-
character service number.
Example: E 61 10

C:13:50

1-18

1-18E

9.4 GB, and double-layer and double-sided 
DVD is 17 GB.
The picture data uses the MPEG 2 format, a 
worldwide standard of digital compression 
technology. The picture data is compressed to 
about 1/40 (average) of its original size. The 
DVD also uses a variable rate coding 
technology that changes the data to be 
allocated according to the status of the 
picture. Audio information is recorded in a 
multi-channel format, such as Dolby Digital, 
allowing you to enjoy a more realistic audio 
presence.
Furthermore, various advanced functions 
such as the multi-angle, multilingual, and 
Parental Control functions are provided with 
the DVD.

A DVD-RW is a recordable and rewritable 
disc that is the same size as a DVD VIDEO. 
The DVD-RW has two different modes: VR 
mode and Video mode. DVD-RWs created in 
Video mode have the same format as a DVD 
VIDEO, while discs created in VR (Video 
Recording) mode allow the contents to be 
programmed or edited.

A DVD+RW (plus RW) is a recordable and 
rewritable disc. DVD+RWs use a recording 
format that is comparable to the DVD VIDEO 
format.

A JPEG image recorded on a DATA CD/
DATA DVD (“File” is an exclusive 
definition for this player.) A single file 
consist of a single image.

DVDs can be classified as Film based or 
Video based software. Film based DVDs 
contain the same images (24 frames per 
second) that are shown at movie theaters.
Video based DVDs, such as television 
dramas or sit-coms, displays images at 30 
frames/60 fields per second.

Normal (Interlace) format shows every other 
line of an image as a single “field” and is the 
standard method for displaying images on 
television. The even number field shows the 
even numbered lines of an image, and the odd 
numbered field shows the odd numbered lines 
of an image.

Compared to the Interlace format that 
alternately shows every other line of an image 
(field) to create one frame, the Progressive 
format shows the entire image at once as a 
single frame. This means that while the 
Interlace format can show 30 frames/60 fields 
in one second, the Progressive format can 
show 60 frames in one second. The overall 
picture quality increases and still images, 
text, and horizontal lines appear sharper. This 
player is compatible with the 480 progressive 
format.

Progressive JPEGs are used mostly on the 
internet. They are different from other JPEGs 
in that they “fade in” gradually instead of 
being drawn from top to bottom when 
displayed on a browser. This lets you view the 
image while it is being downloaded.

The longest section of a picture or music 
feature on a DVD, movie, etc., in video 
software, or the entire album in audio 
software.

Laser: Semiconductor laser
Signal format system: NTSC

Frequency response: DVD VIDEO (PCM 

96 kHz): 2 Hz to 44 kHz (44 kHz: –2 dB 
±1 dB)/CD: 2 Hz to 20 kHz (±0.5 dB)

Signal-to-noise ratio (S/N ratio): 115 dB 

(LINE OUT L/R (AUDIO) jacks only)

Harmonic distortion: 0.003 %
Dynamic range: DVD VIDEO: 103 dB/CD: 

99 dB

Wow and flutter: Less than detected value 

(±0.001% W PEAK)

(Jack name: Jack type/Output level/Load 

impedance)

LINE OUT (AUDIO): Phono jack/2 Vrms/

10 kilohms

DIGITAL OUT (OPTICAL): Optical 

output jack/–18 dBm (wave length 
660 nm)

DIGITAL OUT (COAXIAL): Phono jack/

0.5 Vp-p/75 ohms

Phono jack/Y: 1.0 Vp-p/P

, P

:

interlace*

1

 = 0.648 Vp-p, progressive or

interlace*

2

 = 0.7 Vp-p/75 ohms

*1 BLACK LEVEL (COMPONENT OUT) 

is ON

*2 BLACK LEVEL (COMPONENT OUT) 

is OFF

LINE OUT (VIDEO): Phono jack/1.0 Vp-p/

75 ohms

S VIDEO OUT: 4-pin mini DIN/Y:

1.0 Vp-p, C: 0.286 Vp-p/75 ohms

120 V AC, 60 Hz

Power consumption: 12 W
Dimensions (approx.):

430 

×  83 ×  410 mm (16 

15

/

16

×  3 

17

/

64

×  16 

9

/

64

 in.) (width/height/depth) incl. 

projecting parts

Mass (approx.): 4.4 kg (9 

58

/

64

lb)

Operating temperature: 5

° C to 35 ° C

(41

° F to 95 ° F)

Operating humidity: 25 % to 80 %

See page 16.

Specifications and design are subject to 
change without notice.

E

NERGY 

S

TAR

R

 is a U.S. registered mark. 

As an 

E

NERGY 

S

TAR

R

 Partner, Sony 

Corporation has determined that this product 
meets the 

E

NERGY 

S

TAR

R

 guidelines for 

energy efficiency.

2-1

• This set can be disassembled in the order shown below.

Upper Case

1

 

One Tapping Screw

Hamelon Tape

2

 

One Tapping Screw

3

 

Three Screws

 +BV3 

(3-CR)

NOTE: Follow the disassembly procedure in the numerical order given.

Loading Motor Ass’y

(Page 2-5)

Optical Pick-Up 

(Page 2-6)

Rear Panel Section

(Page 2-2)

Table Ass’y

(Page 2-3)

MV-045 Board

(Page 2-2)

Front Panel Section

(Page 2-3)

IF-127 Board

(Page 2-4)

Power Block

(Page 2-7)

FR-231 and  

SW-443 Boards

(Page 2-7)

Upper Case

(Page 2-1)

Set

2-2

1

2

 Six Screws +BV3 (3-CR)

3

 Rear Panel

8

 FMO-006 Flat Flexible Cable

 (CN101, 

24P)

4

 Harness PM-102

     (CN501, 10P)

7

 FIM-008 Flat Flexible Cable

 (CN107, 

23P)

6

 FIM-009 Flat Flexible Cable

 (CN202, 

5P)

Pull the tray in the
direction of the arrow B

Insert a flat-head (-) screwdriver into a hole at the bottom,
the cam gear in the direction of the arrow A.

B

A

5

 MD-109 Harness

 (CN201, 

6P)

MV-045 Board

3

 Five Screws BV3 (3-CR)

a

a

2

 

1

Before remove FMO-006
Flat Flexible Cable, please follow
caution point at page 2-6.