DOWNLOAD Sony BDP-S560 Service Manual ↓ Size: 5.88 MB | Pages: 127 in PDF or view online for FREE

ᾢῈ

ῂῃᾴᾼ

ᾘ᾽᾵ι῁ᾼᾰῃᾸι᾽ẅ

(Viewing the System Information)

Ov

erview:

T

h

is is u

s

ed

 to

 view

 the

 sy

ste

m

 info

rma

tion.

Op

erati

o

ns:

[R

E

T

] 

R

e

tu

rn to Se

rv

ic

e M

ode

 top

 menu

∗

If

 t

h

e

 ᶨ

IO

P m

ea

su

re

men

t is pe

rf

o

rm

ed,

 the

 Ver

s

io

n

U

P fun

ct

ion 

in

 the Se

rv

ice

 

Mo

de Menu is no longe

r 

a

v

a

ila

b

le.

Display

ed information:

M

o

de

l na

me 

M

ode

l

D

e

s

tination D

e

s

t

IP add

re

ss 

IP

Mac a

d

dress 

Mac

C

P

U ve

rs

ion 

C

P

U 

<- [

F

ir

mVe

rsion

] 

[Gener

a

tionVe

rs

ion

]

NBL

 v

e

rsion 

NB

L

K

ern

el v

ersion 

K

e

rn

el

Host

 versio

n 

Hos

t 

  <- [H

ostV

ersio

n

] [R

ele

a

s

e

V

e

rsion

]

Optical disc drive 

Drive   <- [M

ode

l] [FirmRevis

ion] [S

erialNumber]

Drive us

a

g

e time 

LDTime 

  

[M

e

dia

]:

 [

LDTime]

 

IFC

o

n v

ersion 

IFC

o

n

  

 <- 

B

0

: 

[Block

0 v

e

rsion

]ẅ

B

1

: [

Block1 version]

IFC

o

n firmw

ar

e d

a

te  

  

 FirmDat

e

Tem

p

era

tur

e 

o

f s

e

t 

T

emp

  <- [

°C]

D

isp

lay

 pane

l:

Vie

w

in

g 

th

e Host

 versio

n

∗01.0.002

 →

D

isp

lay

ed a

s

 010

 002

∗

･･

･

Category err_code

CSI communication timeout
Mainly ITcon communication error

0x01

csi_id

Replace the chip corresponding to the ID, or replace the EMMA3P chip.

Cases where problem occurs
䊶Device for sending only  (ex. DAC 2ch/8ch, ES DAC 2ch/8ch device)
䇭Recorded to log during a timeout of the sending complete interrupt
䊶Device for sending and receiving (ex. IFcon device)
䇭Recorded to log during a timeout of the receiving complete interrupt
䊶Other VIDEO_GLUE and HDE specifications are unknown at this time.
䊶ID list (Driver/Common/CSI/if/csi_id_bdp3g_ryoushi.h)
    CSI_ID_DAC_2CH = 0, /

 Audio DAC  AK4385A 2ch Write only   /

    CSI_ID_DAC_8CH = 1,     /

 Audio DAC  AK4358 8ch Write only   /

    CSI_ID_DAC_2CH_ES = 2,  /

 Audio DAC  PCM1796 2ch Write only for ES   /

    CSI_ID_DAC_8CH_ES = 3,  /

 Audio DACs PCM1791A 2ch 4 Write only for ES   /

    CSI_ID_VIDEO_GLUE = 4,  /

 VIDEO Glue for ES  /

    CSI_ID_HDE1 = 5,        /

 HD Enhancer1 for ES  /

    CSI_ID_HDE2 = 6,        /

 HD Enhancer2 for ES  /

    CSI_ID_CC_UCOM = 7,     /

 Spare micro-controller for CC  /

    CSI_ID_ITCON = 8,

䇭/

 ITcon  /

I2C communication timeout

0x02

i2c_id

Replace the chip corresponding to the ID, or replace the EMMA3P chip.

Cases where problem occurs
䊶Recorded to log during a timeout at sending interrupt standby
䊶ID list (Driver/Common/I2C/if/i2c_id_bdp3g_ryoushi.h)
    I2C_ID_HDMI_A = 0,          /

 External HDMI (sub-addrA) SiI9134  /

    I2C_ID_HDMI_B = 1,          /

 External HDMI (sub-addrB) SiI9134  /

    I2C_ID_SCALER = 2,           /

 1080p SCALER  /

    I2C_ID_HDMI_INTERNAL_A = 3, /

 EMMA3P Internal HDMI I2C-A  /

    I2C_ID_HDMI_INTERNAL_B = 4, /

 EMMA3P Internal HDMI I2C-B  /

Device ID error for HDMI device

0x03

VendorId

DeviceId

EMMA fault/External HDMI device fault (for ES)

Read error 

0x00

Check for scratches and dust on the disc.

Stream or NaviPack read error. Read error for information is not handled.

Wrong region

0x01

Unable to play because of wrong region

Decode error

0x02

Problem with stream

This is output by detection of EMMA, and so output may continue for some time.

AACS verify error

0x03

Disc may be invalid.

When an error has occurred in ReqAacsPmVerifyUsageHash

Wrong TV system (DVD-Video)

0x04

Disc is invalid.

If the TV_system is mixed in the DVD-Video disc, playback stops when mixing is found.

Drive communication error

0x00

opcode

Perform key operation again. Replace if the error occurs again.

EMMA error. Perform a system reboot if this occurs.

Drive mechanical error

0x01

opcode

Service repair

Perform a system reboot if this occurs.

Tray open/close error

0x02

-

-

-

-

Perform key operation again. Replace if the error occurs again.

LU error: (Disc loading error 䋩

Command timeout

0x03

Perform key operation again. Replace if the error occurs again.

Immediate timeout type. Perform a system reboot if this occurs.

Shutdown due to overheating of set

FAN ERR

0x01

Temperat

ure data

(8bit)

Check the operating temperature environment of the set.

Cases where problem occurs
䊶If the temperature rise results in a thermal shutdown, this is recorded in the log.
  No information is available yet in the conversion table between temperature data (8bit) A/D value and
temperature data.

FAN breakdown

FAN ERR

0x02

Replace the fan.

Cases where problem occurs
䊶When FANDET is used, a fan breakdown diagnosis by FANDET is recorded in the log.

NAND Error

E7001

0x01

After rebooting, if the error occurs again, or a malfunction occurs, repair by the Service Center is needed.
䋨Replace NAND if a forced formatting of the NVRAM does not fix the problem. The settings and all other data in
the NVRAM are reset.䋩

NAND Error

E7002

0x02

After rebooting, if the error occurs again, or a malfunction occurs, repair by the Service Center is needed.
䋨Replace NAND if a forced formatting of the NVRAM does not fix the problem. The settings and all other data in
the NVRAM are reset.䋩

NAND Error

E7003

0x03

After rebooting, if the error occurs again, or a malfunction occurs, repair by the Service Center is needed.
䋨Replace NAND if a forced formatting of the NVRAM does not fix the problem. The settings and all other data in
the NVRAM are reset.䋩

NAND Error

E7004

0x04

After rebooting, if the error occurs again, or a malfunction occurs, repair by the Service Center is needed.
䋨Replace NAND if a forced formatting of the NVRAM does not fix the problem. The settings and all other data in
the NVRAM are reset.䋩

NAND Error

E7005

0x05

Reboot and perform automatic repair. If the error occurs again, repair by the Service Center is needed.
䋨Replace NAND if a forced formatting of the NVRAM does not fix the problem. The settings and all other data in
the NVRAM are reset.䋩

NAND Error

E7006

0x06

Reboot and perform automatic repair. If the error occurs again, repair by the Service Center is needed.
䋨Replace NAND if a forced formatting of the NVRAM does not fix the problem. The settings and all other data in
the NVRAM are reset.䋩

NAND Error

E7007

0x07

Reboot and perform automatic repair. If the error occurs again, repair by the Service Center is needed.
䋨Replace NAND if a forced formatting of the NVRAM does not fix the problem. The settings and all other data in
the NVRAM are reset.䋩

NAND Error

E7008

0x08

Reboot and perform automatic repair. If the error occurs again, repair by the Service Center is needed.
䋨Replace NAND if a forced formatting of the NVRAM does not fix the problem. The settings and all other data in
the NVRAM are reset.䋩

NAND Error

E7009

0x09

Reboot and perform automatic repair. If the error occurs again, repair by the Service Center is needed.
䋨Replace NAND if a forced formatting of the NVRAM does not fix the problem. The settings and all other data in
the NVRAM are reset.䋩

NAND Error

E7010

0x0A

Reboot and perform automatic repair. If the error occurs again, repair by the Service Center is needed.
䋨Replace NAND if a forced formatting of the NVRAM does not fix the problem. The settings and all other data in
the NVRAM are reset.䋩

NAND Error

E7011

0x0B

Reboot and perform automatic repair. If the error occurs again, repair by the Service Center is needed.
䋨Replace NAND if a forced formatting of the NVRAM does not fix the problem. The settings and all other data in
the NVRAM are reset.䋩

NAND (SdmRegistry) error 

E7101

0x65

If the error still appears after rebooting, repair by the Service Center is needed. (NAND lifespan replacement 䋩

NAND (SdmRegistry) error 

E7102

0x66

If the error still appears after rebooting, repair by the Service Center is needed. (NAND lifespan replacement 䋩

NAND (SdmRegistry) error 

E7103

0x67

If the error still appears after rebooting, repair by the Service Center is needed. (NAND lifespan replacement 䋩

NAND (SdmRegistry) error 

E7104

0x68

If the error still appears after rebooting, repair by the Service Center is needed. (NAND lifespan replacement 䋩

NAND (SdmRegistry) error 

E7105

0x69

If the error still appears after rebooting, repair by the Service Center is needed. (NAND lifespan replacement 䋩

Video filesystem mount error

0x01

Load a different disc.

Photo filesystem mount error

0x02

Load a different disc.

Video database mount error

0x03

Load a different disc.

Photo database mount error

0x04

Load a different disc.

USB mount error

0x05

Insert a USB memory device.

Video unplayable

0x11

Load a different disc.

Video unplayable (invalid region)

0x12

Check the product region, and load a different disc.

Video unplayable (invalid tv system)

0x13

Check the product region, and load a different disc.

Video unplayable (pin lock)

0x14

Video unplayable (parental lock)

0x15

Virtual package authentication error

0x21

Delete the BD data.

Invalid disc

0x31

Load a different disc.

Disc read error

0x32

Load a different disc.

Buda read error

0x41

Insert a USB memory device.

Buda write error

0x42

Insert a USB memory device.

Ada read error

0x51

Load a different disc, and initialize the settings.

There may be something wrong with the BD-J read/write, and the NAND may be corrupted.

Ada write error

0x52

Load a different disc, and initialize the settings.

There may be something wrong with the BD-J read/write, and the NAND may be corrupted.

ercd

sense_key

cdb

Response by Service Center

Additional Notes

Major Classification
Classification Number

Cause/Error Description

err_info (4-byte length)

Error Information Displayed in Error Log

Message on

Display Panel

Playback related
ERRLOG_CATEGORY_PB

DB related
ERRLOG_CATEGORY_DB

System related
ERRLOG_CATEGORY_SYSTEM

Disc, Drive, or Tray related
ERRLOG_CATEGORY_DISC

Heating related
ERRLOG_CATEGORY_THERMO

NVRAM related
ERRLOG_CATEGORY_NVRAM

0x08

0x00

0x02

0x04

0x05

0x07

Power ON by power switch on front or remote

control.

Has system reset (EMMA_XRST) been

cancelled?

∗ Measurement point JL961

Start (and return from each flowchart)

Approximately 10 seconds after the AC is

applied, the WAIT display flashes several

times and the power is turned OFF

automatically.

Are the power supply voltages on the MB

board normal?

END

Replace the MB board.

Check the parts and mounting around X401.

Replace the MB board.

Is OPEN or CLOSE displayed on the

fluorescent tube?

Is there any problem in the FFC connection to

CN4261 which connects the drives?

Is XMB or the SETUP screen displayed on the

video output screen?

Do the  up, down, left, and right arrow keys of

the remote control permit operations on the

XMB?

Is the main clock (X401) oscillating properly at

27 MHz?

Check the flexible cable of the drive.

Are CN1301, CN4201, or CN4261

disconnected?

Check the connections of the connectors.

If there is no improvement, replace the MB

board.

SYS ERR display appears on fluorescent tube.

Is the sound reproduced properly when a BD,

DVD, or other disc is played?

Is the picture reproduced properly when a BD,

DVD, or other disc is played?

Are BD, DVD, or other discs that are loaded on

the drive recognized correctly?

AC IN

Check the output voltages from the power

supply block.

Are the following voltages OK?

CN301 pin 3, 4:+12V (UNSW12V)

CN301 pin 7, 8, 9: +5.8V (UNSW6V)

CN801 pin 1: +12V (UNSW12VA)

CN801 pin 3: +6V (UNSW6VA)

CN801 pin 5: -9V (UNSW-9VA)

Check of fuses

Have any of the following fuses blown?

Replace blown fuses.

Replace the MB board if there is no

improvement.

MB board: PS301, PS303, PS304, PS802,

PS803, PS804

FR board: PS701

Check the following power control signals

while the power is ON.

Are they H level (3.3 V)?

PCONT1: MB board R304

PCONT2: MB board R309

PCONT3: MB board R376

PCONT3: MB board R367

ATA_PCONT: MB board CN301 pin 11

ATA_PCONT2: MB board C1285 (+ side)

Check the voltages based on the schematic

diagram.

Are they output correctly?

Voltage lines that are not output are shorted

to GND.

Failure of power supply IC --> Replace the

IC. Replace the MB board if there is no

improvement.

Power supply is OK

Replace the MB board when the parts on

that voltage line cannot be identified as

shorted.

Check that the harness has been inserted

properly. If there is no problem, replace the

power supply block.