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DSC-WX220

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When problems occur while the unit is operating, the self-diagnosis 
function starts working, and displays on the LCD screen what to do.
This function consists of two display; self-diagnosis display and ser-
vice mode display. Details of the self-diagnosis functions are provided 
in the Instruction manual.

When problems occur while the unit is operating, the LCD screen 
shows a 4-digit display consisting of an alphabet and numbers, which 
blinks at 3.2 Hz. This 5-character display indicates the “repaired 
by:”, “block” in which the problem occurred, and “detailed code” 
of the problem.

0 0

3 2

C

Repaired by:

Refer to “2-1-3. Self-diagnosis Code Tabl e”.

Indicates the appropriate

step to be taken.

E.g.
13 ....
32 ....Turn on power again.

Block

Detailed Code

Blinks at 3.2 Hz

C : Corrected by customer

E : Corrected by service

engineer

Format the “memory card”.

LCD screen

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Self-diagnosis Code

Symptom/State

Correction

Repaired by:

Block

Function

Detailed

Code

C

1

3

0

1

The internal memory has experienced a 
media error.

Turn the power off and on again.

The internal memory has experienced a 
format error.

Format the internal memory.

Memory card is unformatted.

Format the memory card.

Memory card is broken.

Insert a new memory card.

Memory card type error

Insert a supported memory card.

The camera cannot read or write data

 on 

the memory card.

Turn the power off and on again, or taking out and inserting the 
memory card several times.

C

3

2

0

1

Trouble with hardware

Turn the power off and on again.

E

4

1

0

0

Abnormality of wireless LAN module or 
Host CPU.

Replace the SY-1037 board.

E

6

1

0

0

Difficult to adjust focus
(Cannot initialize focus)

Retry turn the power on by the power switch.

E

6

1

1

0

Zoom operations fault
(Cannot initialize zoom lens.)

Retry turn the power on by the power switch.

E

6

1

3

0

Reset position detection error on the step-
per iris initializing

Turn power off and turn power on again.

E

6

2

0

2

Abnormality of IC for steadyshot.

Turn power off and turn power on again.

E

6

2

1

0

Lens initializing failure.

Turn power off and turn power on again.

E

6

2

1

1

Lens overheating (PITCH).

Turn power off and turn power on again.

E

6

2

1

2

Lens overheating (YAW).

Turn power off and turn power on again.

E

6

2

2

0

Abnormality of thermistor.

Turn power off and turn power on again.

E

9

1

0

1

Abnormality when flash is being charged.

Checking of flash unit or replacement of flash unit. (Note 1)

E

9

2

0

0

Battery / Dry cell distinction defect

Turn power off and turn power on again.

E

9

4

0

0

Internal memory fault

Turn power off and turn power on again.

E

9

5

0

0

GPS hardware error

Turn power off and turn power on again.

E

9

5

0

1

Acceleration sensor hardware error 

Turn power off and turn power on again.

E

9

5

0

2

Electronic compass hardware error 
(GPS hardware error)

Turn power off and turn power on again.

Note 1: After repair, be sure to perform “2-2. PROCESS AFTER FIXING FLASH ERROR”.
Note 2: Functions of codes and symptom/state with * mark are not provided in this unit.

*

*

*

*

*

*

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When “FLASH error” (Self-diagnosis Code E : 91 : 01) occurs, to prevent any abnormal situation caused by high voltage, setting of the flash 
is changed automatically to disabling charge and flash setting.
After fixing, this setting needs to be deactivated. 

Reset Flash Error using the Flash Error Repair Tool Ver_[].[].exe.

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When you replace to the repairing board, the written destination data of repairing board also might be changed to original setting.
Start the Adjust manual in the Adjust station and execute the “Destination Data Write”.

When you replace to the repairing board, get the data from the former one.
Start the Adjust manual in the Adjust station and perform “Restore Data” to get the data. 
The data getting for this model is as follows.

• Product ID & USB Serial No. Data
• Linear Matrix and AWB 3200-5800K Data
• Lens Data

The unit is shipped after an ID (USB Serial No.) unique to each unit and an ID (Product ID) unique to each model have been written.
These IDs have not been written in a new board for service, and therefore they must be entered after the board replacement.
After the board has been replaced with a board for service, start the Adjust manual in the Adjust station and execute the “Product ID & USB 
Serial No. Input” and enter these IDs.

Note:  A newly entered Product ID is not always equal to the ID before board replacement. If the new ID differs from the previous ID, it may cause a differ-

ence from the ID registered by the customer.

When a board that contains Wi-Fi has been replaced or when replacing a board that contains the main IC (CPU), the IC’s unique number (MAC 
address) must be reloaded.
Perform the following procedure to reload the IC’s unique number (MAC address).

1.  Download the latest-version Adjust manual.
2.  Install the downloaded Adjust manual.
3.  Perform “Wireless LAN Setting (MAC Address)” on the ADJUST tab.
4.  Perform the following operations for the unit.
  

MENU 

→

(Wireless) 

→ [Disp MAC Address] → ●

5.  Confirm that the displayed MAC address has been updated.

Applicable parts

•  SY-1037 BOARD, COMPLETE (SERVICE)

Note: The LOAD and WRITE function in Adjustment Data Backup on the DATA tab in the Adjust manual overwrites all data of the unit.
 

Therefore, the MAC address updated during the above procedure is also overwritten.

Perform the above operations after all work has been done.

After the replacement and repair, the MAC address is changed, and thus the re-setting for connection devices is required. Accordingly, download 
the Flyer of WLAN Reset (Flyer of WLAN Reset_9834752[][].pdf) and print out it, and attach it to the set when returning the set to customer.