Sony NWZ-E473 / NWZ-E473K / NWZ-E474 / NWZ-E474K / NWZ-E475 Service Manual ▷ View online
NWZ-E473/E473K/E474/E474K/E475
5
1-2. Preparation
Note 1: Please use the destination setting tool in Windows XP or later.
Note 2: Please install Windows Media Player 11 or later to make the unit
Note 2: Please install Windows Media Player 11 or later to make the unit
recognize as MTP.
Note 3: Confi rm the method of obtaining the destination setting tool to the
service headquarters.
Procedure:
1. Obtain the destination setting tool (“change_destination_
1. Obtain the destination setting tool (“change_destination_
NWZE470.zip”).
2. Copy the destination setting tool to root directory of C drive on
PC.
Note 4: The destination setting tool can be saved any drive as long as the
folder path is with English (one byte character).
Described with the example that “the folders were saved under
root directory of C drive” on this service manual.
root directory of C drive” on this service manual.
1-3. How to use the destination setting tool
Note 1: Please use the destination setting tool after closing music transfer
application software.
Will be described with below conditions as an example.
Model :
Model :
NWZ-E473/E474/E475
Destination : US
Procedure:
1. Connect “WALKMAN” to PC.
1. Connect “WALKMAN” to PC.
(The power supply of “WALKMAN” is automatically turned on)
2. Open the my computer window on PC, and confi rm how
“WALKMAN” is recognized on PC.
In the following example, “WALKMAN” is recognized by
MTP connection. In this case, the check of the drive letter is
unnecessary.
unnecessary.
In the following example, “WALKMAN” is recognized by
MSC connection. In this case, the check of the drive letter (at
this example, it is “F”) is necessary.
this example, it is “F”) is necessary.
3. Start the command prompt application software, and move to
the folder in which the destination setting tool which wants to
write in is stored.
write in is stored.
(In this example, “cd c:\U” is inputted)
C:\>cd c:\U
C:\U>
4. Input the following command according to the information
checked at step 2.
MSC connection : updating.bat f:
(The part of “f” changes with drive letters)
C:\U>updating.bat f:
MTP connection : updating-mtp
C:\U>updating-mtp
5. Confi rm that the following message has been displayed, and
input “y”, and press the Enter key on PC.
Note 2: When the Enter key on PC is pressed, the “WALKMAN” is formatted.
MTP F/W Update will start.
The WALKMAN unit reboots automatically after updating.
Before starting this program, close other application such
as WMP, Napster and Rhapsody etc.
Does this program run? (y/n)
The WALKMAN unit reboots automatically after updating.
Before starting this program, close other application such
as WMP, Napster and Rhapsody etc.
Does this program run? (y/n)
C:\U>rem #
6. The following message is displayed. Then, destination setting
operation starts.
The firmware image [NW_WM_FW_UPG] on the
device is deleted...
The new firmware image [NW_WM_FW_UPG] is
copied...
Firmware update is started.
Please wait for a while until updating is completed.
device is deleted...
The new firmware image [NW_WM_FW_UPG] is
copied...
Firmware update is started.
Please wait for a while until updating is completed.
The firmware update tool is ended.
C:\U>
7. The “WALKMAN” reboots automatically after the destination
data is updated. After rebooting, the updating is success when
USB connection screen is displayed on the liquid crystal dis-
play of the “WALKMAN”.
USB connection screen is displayed on the liquid crystal dis-
play of the “WALKMAN”.
After rebooting, check that USB connection screen is dis-
played on the liquid crystal display of the “WALKMAN”.
8. Input “exit” and press the Enter key on PC to close the com-
mand prompt application software.
C:\U>exit
9. Disconnect the “WALKMAN” from PC.
10. Press any key of “WALKMAN” to turn the power on.
11. Press the [BACK] key for more 1.5 seconds, the home menu is
10. Press any key of “WALKMAN” to turn the power on.
11. Press the [BACK] key for more 1.5 seconds, the home menu is
displayed.
12. Slide the [HOLD] key from OFF to ON.
13. Press the key as following order.
13. Press the key as following order.
[
v
]
[
V
]
[BACK] [OPTION] [VOL –] [VOL +]
[
B
]
[
b
]
[
u
]
[
u
]
14. The “WALKMAN” reboots and the color bar is displayed on
the liquid crystal display.
15. Enter the test mode when any keys are pressed in the state of
step 14, and slide the [HOLD] key from ON to OFF.
NWZ-E473/E473K/E474/E474K/E475
6
16. Press the [
v
]/[
V
] keys to select the “OTHER”, and press the
[
B
] key to enter the minor item.
MATAPP (X.XX.XX)
POWER
AUDIO
VIDEO
OTHER
CLESTE
DAC
DIREC
FM
SHUTDOWN
EXITTEST
CLOCK
KEY
KEYNUM
FORMAT
DEST
SPSET
FWVER
NCAPCHK
KEY
KEYNUM
FORMAT
DEST
SPSET
FWVER
NCAPCHK
17. Press the [
v
]/[
V
] keys to select the “DEST”.
MATAPP (X.XX.XX)
POWER
AUDIO
VIDEO
OTHER
CLESTE
DAC
DIREC
FM
SHUTDOWN
EXITTEST
CLOCK
KEY
KEYNUM
FORMAT
DEST
SPSET
FWVER
NCAPCHK
KEY
KEYNUM
FORMAT
DEST
SPSET
FWVER
NCAPCHK
18. Press the [
u
] key, and check if the destination is updated
properly.
OTHER DEST
U [ SPS: OFF ]
U
19. Press the [BACK] key twice, return to major item selection
screen.
20. Press the [
v
]/[
V
] keys to select the “EXITTEST”, and press
the [
u
] key to select the “SURE ?”.
MATAPP (X.XX.XX)
POWER
AUDIO
VIDEO
OTHER
CLESTE
DAC
DIREC
FM
SHUTDOWN
EXITTEST
SURE?
21. Press the [
u
] key, turn the power off and release the test
mode.
Note 3: Execute “Reset all settings” absolutely at the end (refer to “3. Re-
set all setting”).
2. Format
Formatting memory [Format]
You can format the built-in flash memory of your Walkman.
Note
If the memory is formatted, all data (songs, videos, photos, etc., including sample data installed
at the factory, bundled software installer, and the Help guide) will be erased. Be sure to verify the
data stored in memory prior to formatting, and export any important data to the hard disk of your
computer.
Be sure not to initialize (format) the built-in flash memory of your Walkman using Windows
Explorer. If you have formatted with Windows Explorer, format again using the Walkman.
From the Home menu, select
[Settings]
[Common Settings]
[Reset/Format]
[Format].
1.
Select [Yes].
2.
[All data will be deleted. Proceed?] appears.
Select [Yes].
Select [Yes].
3.
When initialization finishes, [Memory formatted.] appears.
3. Reset all setting
Returning to the factory settings [Reset All Settings]
You can reset your Walkman to the default settings. Resetting the Walkman will not delete data such
as music, video, and photos.
From the Home menu, select
[Settings]
[Common Settings]
[Reset/Format]
[Reset All Settings]
[Yes].
1.
Note
If you select this function during playback, your Walkman will pause playback before performing
the reset process.
4. Wallpapers setting
How to install the wallpaper fi les into the WALKMAN.
How to install the wallpaper fi les into the WALKMAN.
Note: Confi rm the method of obtaining the
wallpaper fi les
to the service
headquarters.
Procedure:
1. Unzip the wallpaper fi les to get the following fi les (jpeg fi le).
1. Unzip the wallpaper fi les to get the following fi les (jpeg fi le).
Folder name: WALLPAPERS
W001.jpg
W002.jpg
W003.jpg
W004.jpg
W005.jpg
W006.jpg
W007.jpg
W008.jpg
W009.jpg
W010.jpg
W011.jpg
2. Connect the “WALKMAN” to PC.
3. Open the my computer window on PC, and open the folder
3. Open the my computer window on PC, and open the folder
according to the following procedure.
MSC
connection:
Open the folder in order of “WALKMAN”
“PICTURE”.
MTP
connection:
Open the folder in order of “WALKMAN”
“Storage Me-
dia”
“PICTURE”.
4. Copy “WALLPAPERS” folder created at step 1 into the “PIC-
TURE” folder.
NWZ-E473/E473K/E474/E474K/E475
7
COLOR VARIATION
Model
Destination
Color
Black
Red
(Pattern)
Blue
(Pattern)
Vivid
Pink
(pattern)
Gold
Green
(Pattern)
Yellow
Light
Pink
White
Blue
NWZ-
E473
E473
US
z
z
–
–
–
–
–
–
–
–
Canadian
z
–
–
–
–
–
–
–
–
–
AEP, UK
z
z
z
z
z
z
–
–
–
–
AEP (Qriocity version),
UK (Qriocity version)
UK (Qriocity version)
z
z
z
z
z
z
–
–
–
–
East European
z
z
z
z
z
–
–
–
–
–
E, Australian, Tourist
z
z
z
z
z
z
–
–
–
–
Mexican
z
z
z
z
–
z
–
–
–
–
NWZ-
E473K
E473K
AEP, UK
z
–
z
–
–
–
–
–
–
–
AEP (Qriocity version),
UK (Qriocity version)
UK (Qriocity version)
z
–
z
–
–
–
–
–
–
–
East European
z
–
–
–
–
–
–
–
–
–
E, Tourist
z
–
–
–
–
–
–
–
–
–
Mexican
z
–
–
–
–
–
–
–
–
–
NWZ-
E474
E474
US
z
z
–
–
–
–
–
–
–
–
Canadian
z
–
z
z
–
–
–
–
–
–
AEP, UK
z
z
z
z
z
z
–
–
–
–
AEP (Qriocity version),
UK (Qriocity version)
UK (Qriocity version)
z
z
z
z
z
z
–
–
–
–
East European
z
z
z
z
z
–
–
–
–
–
E, Australian, Tourist
z
z
–
–
z
–
–
–
–
–
Mexican
z
z
z
z
–
–
–
–
–
–
Indian
z
–
–
–
z
–
–
–
–
–
Chinese
–
–
–
–
–
–
z
z
z
z
NWZ-
E474K
E474K
Canadian
z
–
z
–
–
–
–
–
–
–
NWZ-
E475
E475
US
z
–
–
–
–
–
–
–
–
–
Canadian
z
–
–
–
–
–
–
–
–
–
E, Australian, Tourist
z
–
–
–
–
–
–
–
–
–
Mexican
z
–
–
–
–
–
–
–
–
–
Ver. 1.1
NWZ-E473/E473K/E474/E474K/E475
8
SECTION 2
DISASSEMBLY
• This set can be disassembled in the order shown below.
2-1. DISASSEMBLY FLOW
Note: Follow the disassembly procedure in the numerical order given.
2-2. CAP
2-11. 3PIN HP ASSY
(Page
(Page
15)
2-10. BATTERY ASSY (BAT1)
(Page
(Page
14)
2-13. LCD ASSY (LCD1)
(Page
(Page
16)
2-12. CHASSIS (COVER) BLOCK
(Page
(Page
15)
2-8. VOL FPC ASSY (VOF1)
(Page
(Page
12)
2-14. MOTHER BOARD
(Page
(Page
17)
SET
2-3. PANEL (REAR) BLOCK
(Page
(Page
9)
2-4. CABINET FRONT BLOCK
(Page
(Page
10)
2-5. OPEN THE SHORT-LAND
(Page
(Page
10)
2-6. EMMC
BOARD
(Page
11)
2-7. ESCUTCHEON
(Page
(Page
11)
2-9. SUPPORT
M
(Page
13)
2-2. CAP
(Page
(Page
8)
– Rear bottom side view –
3
adhesive sheet (VOL)
4
adhesive sheet (cap)
1
claw
2
claw
5
claw
5
claw
gap
NG
OK
Note 2: When installing the cap, check that there is no gap.
6 cap
Note
1: When installing the cap, press
adhesive sheet area firmly.
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