Sharp VC-M313 (serv.man20) User Manual / Operation Manual ▷ View online
30
If problems persist contact the SHARP Helpline on tel: 0990-274277
TROUBLESHOOTING
TROUBLESHOOTING
BEFORE REQUESTING SERVICE!
The following conditions do not always denote trouble. Therefore, perform the checks
described below before calling for service. If the problem cannot be corrected by the use of
this guide, remove the mains plugs from the wall socket and contact the dealer or supplier
from whom the unit was purchased in order to obtain service. Where this is not possible, please
contact the telephone number listed below, you will then be given details of how to obtain
service.
described below before calling for service. If the problem cannot be corrected by the use of
this guide, remove the mains plugs from the wall socket and contact the dealer or supplier
from whom the unit was purchased in order to obtain service. Where this is not possible, please
contact the telephone number listed below, you will then be given details of how to obtain
service.
Tel.: 0990 274277 - Please note: All calls will be charged at local rate.
AREA
PROBLEM
POSSIBLE CAUSE/CURE
INSTALLATION
TV will not tune in to
the VCR.
the VCR.
• Check all the cables are correctly
connected.
• Check your TV manual for correct tuning of
your TV.
Auto Installation
screen does not
appear when the
VCR is switched on
OR Auto Installation
is not complete.
screen does not
appear when the
VCR is switched on
OR Auto Installation
is not complete.
• Reset the VCR and complete AUTO
INSTALLATION again. (Refer to VCR Reset
at the back of the book.)
at the back of the book.)
POWER
Display is not
working.
working.
• Make sure the power cord is plugged in.
• Make sure the wall socket has power
• Make sure the wall socket has power
(check by plugging another appliance in).
VCR will not operate
-
-
appears in VCR
display.
• Press the TIMER ON/OFF button to
disengage timer.
VCR will not respond
to any commands.
to any commands.
• Check CHILD LOCK is not engaged.
• Safety device operating: unplug VCR for 2
• Safety device operating: unplug VCR for 2
hours.
PLAYBACK
No picture appears. • Make sure the TV is set to the video
channel.
• Check all connecting cables.
Playback picture is
snowy.
snowy.
• Adjust the tracking using CHANNEL
/
buttons.
• Try another tape.
• The video heads may have been
• The video heads may have been
contaminated - refer to a SHARP Service
Facility.
Facility.
TINS-3812UMZZ ENGLISH.book Page 30 Friday, May 5, 2000 11:43 AM
31
If problems persist contact the SHARP Helpline on tel: 0990-274277
TROUBLESHOOTING
TROUBLESHOOTING
AREA
PROBLEM
POSSIBLE CAUSE/CURE
RECORDING
Tape is
automatically
ejected when
pressing REC (
automatically
ejected when
pressing REC (
)
or
TIMER
ON/OFF buttons.
• The record-protection tab has been
removed.
VIDEOPLUS+ does
not record desired
programme.
not record desired
programme.
• Ensure date and time are correctly set on
the VCR.
TAPE
TRANSPORT/
MECHANISM
Tape can not be
loaded.
loaded.
• Make sure there is no other tape in the
VCR.
• Make sure you are loading the tape
correctly.
Rewind is not
possible.
possible.
• Make sure the tape is not at the start.
REMOTE
CONTROL
The VCR can not be
operated by remote
control.
operated by remote
control.
• Remote control is too far away from the
main unit.
• Point the remote control at the VCR.
• Batteries are flat - replace both.
• Batteries have not been inserted correctly.
• VCR is positioned in strong light.
• Batteries are flat - replace both.
• Batteries have not been inserted correctly.
• VCR is positioned in strong light.
OTHER
PROBLEMS
Picture does not
change even
though CHANNEL
change even
though CHANNEL
/
buttons
are pressed.
• Make sure the VCR is not in Timer or Menu
mode.
Desired channel
position can not be
selected.
position can not be
selected.
• The channel position has been set to be
skipped. Cancel the SKIP mode for that
channel.
channel.
No colour or poor TV
picture on normal
viewing.
picture on normal
viewing.
• Make sure all the cables are connected
properly.
• Make sure the VCR power cord is properly
plugged in.
Not possible to view
picture or playback
through RF OUT.
picture or playback
through RF OUT.
• Make sure the RF OUTPUT has not been
switched off. (Refer to note on RF
THROUGH ON/OFF in the TUNING THE TV TO
THE VCR section of the manual.)
THROUGH ON/OFF in the TUNING THE TV TO
THE VCR section of the manual.)
Desired channel has
interference.
interference.
• Possible weak signal strength, the same
channel with a better signal strength may
have been tuned in on another VCR preset
channel. Example;
VCR preset 1 = CH21 and
VCR preset 14 = CH21
(Refer to Manually Sorting Channels
section to move the channel to your
desired position.)
have been tuned in on another VCR preset
channel. Example;
VCR preset 1 = CH21 and
VCR preset 14 = CH21
(Refer to Manually Sorting Channels
section to move the channel to your
desired position.)
• TV aerial may need adjusting.
No picture appears. • Make sure the TV is on the video channel.
• Check all connecting cables.
TINS-3812UMZZ ENGLISH.book Page 31 Friday, May 5, 2000 11:43 AM
32
If problems persist contact the SHARP Helpline on tel: 0990-274277
VCR RESET
1.
Press
STOP
to switch on the VCR.
2.
Press and hold
MENU
and
CHANNEL
buttons together on the front of the VCR
for 10 seconds.
3.
The AUTO INSTALLATION screen should now be showing on your TV.
4.
Follow the on-screen display to proceed with auto installation.
✔
All the programmes should now be correctly tuned in and the clock set.
GUARANTEE
SHARP Electronics (UK) Ltd. (hereafter called Sharp) guarantee to provide for the repair, or at
its option the replacement, of this product subject to the conditions listed below:
its option the replacement, of this product subject to the conditions listed below:
1.
This guarantee shall only apply to faults which are due to inferior workmanship or
materials. It does not cover faults or damage by accident, misuse, fair wear and tear,
neglect, tampering with the product, or repair other than by a Service Facility appointed
by SHARP.
materials. It does not cover faults or damage by accident, misuse, fair wear and tear,
neglect, tampering with the product, or repair other than by a Service Facility appointed
by SHARP.
2.
As this product is intended for private domestic use only, the guarantee will not apply if
the product is used in the course of a business, trade or profession.
the product is used in the course of a business, trade or profession.
3.
To benefit from this guarantee, any fault which occurs must be notified to SHARP, or its
appointed Service Facility within one year from the date this product was purchased.
Proof of purchase must be provided.
appointed Service Facility within one year from the date this product was purchased.
Proof of purchase must be provided.
4.
The guarantee does not cover carriage costs, batteries or video tapes.
5.
In the unlikely event of this product requiring repair, please contact the supplier from
whom it was purchased. Where this is not possible, please contact the SHARP Helpline on
the telephone number given below.
whom it was purchased. Where this is not possible, please contact the SHARP Helpline on
the telephone number given below.
6.
This guarantee is offered as an additional benefit to your statutory rights and does not
affect these rights in any way.
affect these rights in any way.
7.
No person has any authority to vary the terms or conditions of this guarantee.
If you have any difficulty operating this product, or would like information on other SHARP
products, please telephone the SHARP Helpline on the number given below.
products, please telephone the SHARP Helpline on the number given below.
In the unlikely event of this equipment requiring repair during the guarantee period, you will
need to provide proof of the date of purchase to the repairing company. Please keep your
invoice or receipt which is supplied at the time of purchase.
need to provide proof of the date of purchase to the repairing company. Please keep your
invoice or receipt which is supplied at the time of purchase.
Refer to the
CUSTOMISED INSTALLATION
chapter if
•
Your VCR could not tune automatically - due to for example poor reception.
•
You wish to re-arrange the channel order.
•
You wish to change the time on the clock or if the VCR could not set the time.
SHARP Helpline: Tel: 0990 274277
Please note that all calls are charged at local rate.
Please note that all calls are charged at local rate.
TINS-3812UMZZ ENGLISH.book Page 32 Friday, May 5, 2000 11:43 AM
33
If problems persist contact the SHARP Helpline on tel: 0990-274277
CONNECTING TO THE MAINS
This VCR is suitable only for connection to UK
mains. The unit is fitted with a moulded 3-pin
mains plug with a 3-amp fuse. The VCR does not
have a mains power switch. When connected
to the mains, the unit will draw current at all
times to power the clock. Be sure to unplug the
VCR when it is not to be used for several months.
TO REPLACE THE FUSE:
You must use a 3-amp fuse, marked
(ASTA) or
(BSI) to BS-1362. Remove the fuse
cover as shown. Replace the fuse and re-fit the fuse cover securely into the plug.
Never connect the plug to the
mains without the fuse cover
fitted.
fitted.
TO REPLACE THE MAINS PLUG:
If the plug fitted is unsuitable for the mains socket in your home, cut off the plug, remove the
fuse and dispose of the cut-off plug safely.
fuse and dispose of the cut-off plug safely.
The wires in the mains cable are colour coded as follows: blue = neutral, brown = live.
As the colours of the wires may not correspond with the terminals in your plug, connect the
wires following plug manufacturer's guide:
As the colours of the wires may not correspond with the terminals in your plug, connect the
wires following plug manufacturer's guide:
•
blue wire to the terminal marked N or coloured black or blue.
•
brown wire to the terminal marked L or coloured red or brown.
Severe electric shock may occur if you connect the cut-off
plug to a mains socket. If a new plug is fitted, observe the
wiring code supplied by the plug manufacturer (and given
below.) If you have any doubt, consult a qualified
electrician.
plug to a mains socket. If a new plug is fitted, observe the
wiring code supplied by the plug manufacturer (and given
below.) If you have any doubt, consult a qualified
electrician.
•
Ensure neither the brown nor the blue wire is connected
to the earth terminal in your plug.
to the earth terminal in your plug.
•
Do not allow water to come into contact with the power
supply cord or plug.
supply cord or plug.
•
A damaged power supply cord or loose plug may cause
electric shock.
electric shock.
•
Contact your SHARP dealer or a qualified electrician. Do
not use the VCR.
not use the VCR.
ASA
TINS-3812UMZZ ENGLISH.book Page 33 Friday, May 5, 2000 11:43 AM
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