Sharp XG-P20XE (serv.man21) User Manual / Operation Manual ▷ View online
Maintenance &
Tr
oubleshooting
71
Troubleshooting
Check
• Keylock level is set to “Level A” or “Level B”, preventing operation of some or all
buttons. (See page
58
.)
• Register GyroRemote once again the projector. (See page
37
.)
• When the GyroRemote is connected to the projector with wired remote control cable,
confirm the position of the IR/Gyro switch. (See page
38
.)
• When the projector is set to slave, use the buttons on the master projector or change the
setting by RS-232C commands from the computer. (See page
58
.)
• When using slave setting in combination with Keylock Level B, all the buttons on the
projector and the GyroRemote are disabled. Use the SAPS or RS-232C commands to
release slave and Keylock setting and enable buttons to operate.
Without a computer, you can release slave and Keylock setting by entering the buttons
on the projector as follows.
ON
release slave and Keylock setting and enable buttons to operate.
Without a computer, you can release slave and Keylock setting by entering the buttons
on the projector as follows.
ON
→ ENTER → ON → ENTER → ON → ENTER → MENU
However, this operation also releases the password set.
• Projector power cord is not plugged into the wall outlet.
• The bottom filter cover is not securely installed.
• Selected input is wrong. (See page
• The bottom filter cover is not securely installed.
• Selected input is wrong. (See page
39
.)
• Cables incorrectly connected to rear panel of the projector. (See pages
13
–
18
.)
• GyroRemote batteries have run down. (See page
11
.)
• Cables incorrectly connected to rear panel of the projector. (See pages
13
–
18
.)
• “Contrast” and “Bright” adjustments are set to minimum position. (See page
47
.)
• On-screen Display (“BLACK SCREEN”) is turned off and Black Screen function is turned
on, creating a black image. (See page
40
.)
• “Color” and “Tint” adjustments are not correct. (See page
47
.)
• Adjust the focus. (See page
21
.)
• Projection distance is too long or too short to allow for proper focus. (See pages
22
–
28
.)
• Cables incorrectly connected to rear panel of the projector. (See pages
13
–
18
.)
• Volume is set to minimum. (See page
39
.)
• OSD Display is set to “Level A” or “Level B”, preventing to display some or all On-screen
Displays. (See page
54
.)
• If the picture is normal, the sound is due to cabinet shrinkage caused by temperature
changes. This will not affect operation or performance.
• Refer to “Lamp/Maintenance Indicators” on page
67
.
• Adjust the “Phase” setting. (See page
49
.)
• Noise may appear when used with certain computers. Set the NOISE FILTER to ON
using the RS-232C command. (See pages
73
–
75
.)
• Set the resolution mode to 480P. (See page
50
.)
• Change the input signal type. (See page
47
.)
• Align the mark on the lens with the corresponding mark on the projector, push the lens
firmly in place, and rotate to the right.
Problem
Power cannot be turned on or
off using the POWER buttons
(ON/OFF) on the projector.
off using the POWER buttons
(ON/OFF) on the projector.
Cannot be operated by
GyroRemote.
GyroRemote.
Cannot be operated by all
buttons of the projector and
GyroRemote.
buttons of the projector and
GyroRemote.
No picture and no sound.
Sound is heard but no picture
appears.
appears.
Colour is faded or poor.
Picture is blurred.
Picture appears but no sound
is heard.
is heard.
No OSD appears.
An unusual sound is occasion-
ally heard from the cabinet.
ally heard from the cabinet.
Maintenance indicator lights
up.
up.
Picture noise appears.
480P images do not appear.
Image is green on INPUT 1 or
2 COMPONENT.
Image is pink (no green) on
INPUT 1, 2 RGB.
2 COMPONENT.
Image is pink (no green) on
INPUT 1, 2 RGB.
Lens comes off.
Appendix
72
Connecting Pin Assignments
RGB Input
Analog
Analog
1. Video input (red)
2. Video input
2. Video input
(green/sync on green)
3. Video input (blue)
4. Reserve input 1
5. Composite sync
6. Earth (red)
7. Earth (green/sync on green)
4. Reserve input 1
5. Composite sync
6. Earth (red)
7. Earth (green/sync on green)
8. Earth (blue)
9. Not connected
9. Not connected
10. GND
11. GND
12. Bi-directional data
13. Horizontal sync signal
14. Vertical sync signal
15. Data clock
11. GND
12. Bi-directional data
13. Horizontal sync signal
14. Vertical sync signal
15. Data clock
RS-232C Port: 9-pin D-sub male connector of the DIN-D-sub RS-232C cable
5
10
15
15
1
6
11
6
11
Pin No.
Signal
Name
I/O
Reference
1
CD
Not connected
2
RD
Receive Data
Input
Connected to internal circuit
3
SD
Send Data
Output
Connected to internal circuit
4
ER
Not connected
5
SG
Signal Ground
Connected to internal circuit
6
DR
Data Set Ready
Output
Not connected
7
RS
Request to Send
Output
Connected to internal circuit
8
CS
Clear to Send
Input
Connected to internal circuit
9
CI
Not connected
1
5
6
9
INPUT 3
DVI Port: 29-pin
9
1
8 16
C1C2
C3
24
17
C4
C5
Pin No.
Name
1
T.M.D.S. Data 2
2
T.M.D.S. Data 2
3
T.M.D.S. Data 2/4 Shield
4
T.M.D.S. Data 4
*
3
5
T.M.D.S. Data 4
*
3
6
DDC Clock
7
DDC Data
8
Analog Vertical Sync
9
T.M.D.S. Data 1
10
T.M.D.S. Data 1
11
T.M.D.S. Data 1/3 Shield
12
T.M.D.S. Data 3
*
3
13
T.M.D.S. Data 3
*
3
14
5 V Power
15
Ground*
1
16
Hot Plug Detect
17
T.M.D.S. Data 0
18
T.M.D.S. Data 0
19
T.M.D.S. Data 0/5 Shield
20
T.M.D.S. Data 5
*
3
21
T.M.D.S. Data 5
*
3
22
T.M.D.S. Clock Shield
23
T.M.D.S. Clock
24
T.M.D.S. Clock
C1
Analog Red
C2
Analog Green
C3
Analog Blue
C4
Analog Horizontal sync
C5
Analog Ground*
2
• *
1
Return for
5 V, Hsync. and Vsync.
• *
2
Analog R, G and B return
• *
3
These pins are not used on this equipment.
Component Input
Analog
Analog
1. P
R
(C
R
)
2. Y
3. P
3. P
B
(C
B
)
4. Not connected
5. Not connected
6. Earth (P
5. Not connected
6. Earth (P
R
)
7. Earth (Y)
8. Earth (P
8. Earth (P
B
)
9. Not connected
10. Not connected
11. Not connected
12. Not connected
13. Not connected
14. Not connected
15. Not connected
11. Not connected
12. Not connected
13. Not connected
14. Not connected
15. Not connected
INPUT 1 RGB and OUTPUT (INPUT 1, 2) Signal Ports: 15-pin Mini D-sub female connector
Appendix
73
CONTROL CONTENTS
POWER ON
POWER OFF
VOLUME (0–60)
MUTE ON
MUTE OFF
LENS FOCUS (
30 – 30)
LENS ZOOM (
30 – 30)
KEYSTONE (
127 – 127)
V-SIZE (
30 – 30)
DIGITAL SHIFT (
30 – 30)
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
P
P
V
M
M
L
L
K
V
L
O
O
O
U
U
N
N
E
S
N
W
W
L
T
T
F
Z
Y
I
D
R
R
A
E
E
O
O
S
Z
S
_
_
_
_
_
_
_
*
_
_
_
_
_
_
_
*
*
*
_
*
_
_
*
_
_
*
*
*
*
*
1
0
*
1
0
*
*
*
*
*
BUTTONS & REMOTE CONTROL KEY
COMMAND PARAMETER
RETURN
(RS-232C) Specifications and Command Settings
Return code (0DH)
C1 C2 C3 C4 P1 P2 P3 P4
Response code format
Normal response
O K
Return code (0DH)
Problem response (communication error or incorrect command)
E R R
Return code (0DH)
Command 4-digit
Parameter 4-digit
Command format
When more than one code is being sent, send each command only after the OK response code for the previous
command from the projector is verified.
command from the projector is verified.
• When using the computer control function of the projector, the projector operating status cannot be read to the computer.
Therefore, confirm the status by transmitting the display commands for each adjustment menu and checking the status with
the On-screen Display. If the projector receives a command other than a menu display command, it will execute the com-
mand without displaying the On-screen Display.
the On-screen Display. If the projector receives a command other than a menu display command, it will execute the com-
mand without displaying the On-screen Display.
Commands
EXAMPLE
• When “BRIGHT” of INPUT 1 IMAGE ADJUSTMENT is set to
10.
→
←
R
A
B
R
1
0
_
O
K
Projector
Computer
CONTROL CONTENTS
BLACK SCREEN ON
BLACK SCREEN OFF
INPUT 1 (RGB 1)
INPUT 2 (RGB 2)
INPUT 3 (RGB 3)
INPUT 4 (VIDEO 1)
INPUT 5 (VIDEO 2)
INPUT CHECK
FREEZE ON
FREEZE OFF
AUTO SYNC START
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
I
I
I
I
I
I
I
I
F
F
A
M
M
R
R
R
V
V
C
R
R
D
B
B
G
G
G
E
E
H
E
E
J
K
K
B
B
B
D
D
K
Z
Z
S
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
1
0
1
2
3
1
2
0
1
0
1
BUTTONS & REMOTE CONTROL KEY
COMMAND PARAMETER
RETURN
PC control
A computer can be used to control the projector by connecting an RS-232C cable (null modem, cross type, sold
separately) to the projector. (See page
separately) to the projector. (See page
16
for connection.)
Communication conditions
Set the serial port settings of the computer to match that of the table.
Signal format: Conforms to RS-232C standard.
Baud rate: 9,600 bps
Data length: 8 bits
Parity bit: NON
Stop bit: 1 bit
Flow control: None
Signal format: Conforms to RS-232C standard.
Baud rate: 9,600 bps
Data length: 8 bits
Parity bit: NON
Stop bit: 1 bit
Flow control: None
Basic format
Commands from the computer are sent in the following order: command, parameter, and return code. After the
projector processes the command from the computer, it sends a response code to the computer.
projector processes the command from the computer, it sends a response code to the computer.
Appendix
74
(RS-232C) Specifications and Command Settings
CONTROL CONTENTS
INPUT 1 (RGB 1) SIGNAL TYPE : RGB
INPUT 1 (RGB 1) SIGNAL TYPE : COMPONENT
INPUT 2 (RGB 2) SIGNAL TYPE : RGB
INPUT 2 (RGB 2) SIGNAL TYPE : COMPONENT
INPUT 1 (RGB 1) 2D PROGRESSIVE
INPUT 1 (RGB 1) 3D PROGRESSIVE
INPUT 1 (RGB 1) Film MODE
INPUT 2 (RGB 2) 2D PROGRESSIVE
INPUT 2 (RGB 2) 3D PROGRESSIVE
INPUT 2 (RGB 2) Film MODE
INPUT 3 (RGB 3) 2D PROGRESSIVE
INPUT 3 (RGB 3) 3D PROGRESSIVE
INPUT 3 (RGB 3) Film MODE
INPUT 4 (VIDEO 1) CONTRAST (
30 – 30)
INPUT 4 (VIDEO 1) BRIGHT (
30 – 30)
INPUT 4 (VIDEO 1) RED (
30 – 30)
INPUT 4 (VIDEO 1) BLUE (
30 – 30)
INPUT 4 (VIDEO 1) COLOR (
30 – 30)
INPUT 4 (VIDEO 1) TINT (
30 – 30)
INPUT 4 (VIDEO 1) SHARP (
30 – 30)
INPUT 4 (VIDEO 1) CLR TEMP (
3 – 3)
INPUT 4 (VIDEO 1) DISPLAY
INPUT 4 (VIDEO 1) ADJUSTMENT RESET
INPUT 5 (VIDEO 2) CONTRAST (
30 – 30)
INPUT 5 (VIDEO 2) BRIGHT (
30 – 30)
INPUT 5 (VIDEO 2) RED (
30 – 30)
INPUT 5 (VIDEO 2) BLUE (
30 – 30)
INPUT 5 (VIDEO 2) COLOR (
30 – 30)
INPUT 5 (VIDEO 2) TINT (
30 – 30)
INPUT 5 (VIDEO 2) SHARP (
30 – 30)
INPUT 5 (VIDEO 2) CLR TEMP (
3 – 3)
INPUT 5 (VIDEO 2) DISPLAY
INPUT 5 (VIDEO 2) ADJUSTMENT RESET
INPUT 4 (VIDEO 1) 2D PROGRESSIVE
INPUT 4 (VIDEO 1) 3D PROGRESSIVE
INPUT 4 (VIDEO 1) Film MODE
INPUT 5 (VIDEO 2) 2D PROGRESSIVE
INPUT 5 (VIDEO 2) 3D PROGRESSIVE
INPUT 5 (VIDEO 2) Film MODE
(INPUT 1–5) 2D PROGRESSIVE
(INPUT 1–5) 3D PROGRESSIVE
(INPUT 1–5) Film MODE
CLOCK (
150 – 150)
PHASE (
60 – 60)
H-POSITION (
150 – 150)
V-POSITION (
60 – 60)
RGB INPUT DISPLAY
RGB ADJUSTMENT RESET
SAVE SETTING (1 – 7)
SELECT SETTING (1 – 7)
RGB HORIZONTAL FREQUENCY CHECK
RGB VERTICAL FREQUENCY CHECK
AUTO SYNC OFF
NORMAL AUTO SYNC
HIGH SPEED AUTO SYNC
AUTO SYNC DISPLAY ON
AUTO SYNC DISPLAY OFF
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
kHz (***. * OR _)
Hz (***. * OR _)
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
I
I
I
I
R
R
R
R
R
R
R
R
R
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
I
I
I
I
I
I
I
I
I
M
M
T
T
A
A
A
I
I
A
A
B
B
A
A
A
B
B
B
C
C
C
A
A
A
A
A
A
A
A
A
A
B
B
B
B
B
B
B
B
B
B
A
A
A
B
B
B
M
M
M
N
N
A
A
A
A
E
E
F
F
A
A
A
M
M
S
S
S
S
I
I
I
I
I
I
I
I
I
P
B
R
B
C
T
S
C
R
R
P
B
R
B
C
T
S
C
R
R
I
I
I
I
I
I
I
I
I
C
P
H
V
R
R
M
M
R
R
D
D
D
A
A
I
I
I
I
P
P
P
P
P
P
P
P
P
I
R
D
E
O
I
H
T
E
E
I
R
D
E
O
I
H
T
E
E
P
P
P
P
P
P
P
P
P
L
H
P
P
E
E
S
L
Q
Q
J
J
J
S
S
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
*
_
*
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
*
*
*
*
*
*
*
_
_
_
*
*
*
*
*
*
*
_
_
_
_
_
_
_
_
_
_
_
_
*
*
*
*
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
_
*
*
*
*
*
*
*
*
_
_
*
*
*
*
*
*
*
*
_
_
_
_
_
_
_
_
_
_
_
*
*
*
*
_
_
_
_
_
_
_
_
_
_
_
0
1
0
1
0
1
2
0
1
2
0
1
2
*
*
*
*
*
*
*
*
0
1
*
*
*
*
*
*
*
*
0
1
0
1
2
0
1
2
0
1
2
*
*
*
*
0
1
*
*
1
2
0
1
2
1
0
PICTURE
FINE SYNC
*1
COMMAND PARAMETER
RETURN
CONTROL CONTENTS
INPUT 1 (RGB 1) RESIZE : NORMAL
INPUT 1 (RGB 1) RESIZE : FULL
INPUT 1 (RGB 1) RESIZE : DOT BY DOT
INPUT 2 (RGB 2) RESIZE : NORMAL
INPUT 2 (RGB 2) RESIZE : FULL
INPUT 2 (RGB 2) RESIZE : DOT BY DOT
INPUT 3 (RGB 3) RESIZE : NORMAL
INPUT 3 (RGB 3) RESIZE : FULL
INPUT 3 (RGB 3) RESIZE : DOT BY DOT
INPUT 4 (VIDEO 1) RESIZE : NORMAL
INPUT 4 (VIDEO 1) RESIZE : FULL
INPUT 4 (VIDEO 1) RESIZE : BORDER
INPUT 4 (VIDEO 1) RESIZE : STRETCH
INPUT 4 (VIDEO 1) RESIZE : SMART STRETCH
INPUT 5 (VIDEO 2) RESIZE : NORMAL
INPUT 5 (VIDEO 2) RESIZE : FULL
INPUT 5 (VIDEO 2) RESIZE : BORDER
INPUT 5 (VIDEO 2) RESIZE : STRETCH
INPUT 5 (VIDEO 2) RESIZE : SMART STRETCH
RGB GAMMA : STANDARD
RGB GAMMA : PRESENTATION
RGB GAMMA : CINEMA
RGB GAMMA : CUSTOM
VIDEO GAMMA : STANDARD
VIDEO GAMMA : PRESENTATION
VIDEO GAMMA : CINEMA
VIDEO GAMMA : CUSTOM
INPUT 1 (RGB 1) CONTRAST (
30 – 30)
INPUT 1 (RGB 1) BRIGHT (
30 – 30)
INPUT 1 (RGB 1) RED (
30 – 30)
INPUT 1 (RGB 1) BLUE (
30 – 30)
INPUT 1 (RGB 1) COLOR (
30 – 30)
INPUT 1 (RGB 1) TINT (
30 – 30)
INPUT 1 (RGB 1) SHARP (
30 – 30)
INPUT 1 (RGB 1) CLR TEMP (
3 – 3)
INPUT 1 (RGB 1) DISPLAY
INPUT 1 (RGB 1) ADJUSTMENT RESET
INPUT 2 (RGB 2) CONTRAST (
30 – 30)
INPUT 2 (RGB 2) BRIGHT (
30 – 30)
INPUT 2 (RGB 2) RED (
30 – 30)
INPUT 2 (RGB 2) BLUE (
30 – 30)
INPUT 2 (RGB 2) COLOR (
30 – 30)
INPUT 2 (RGB 2) TINT (
30 – 30)
INPUT 2 (RGB 2) SHARP (
30 – 30)
INPUT 2 (RGB 2) CLR TEMP (
3 – 3)
INPUT 2 (RGB 2) DISPLAY
INPUT 2 (RGB 2) ADJUSTMENT RESET
INPUT 3 (RGB 3) CONTRAST (
30 – 30)
INPUT 3 (RGB 3) BRIGHT (
30 – 30)
INPUT 3 (RGB 3) RED (
30 – 30)
INPUT 3 (RGB 3) BLUE (
30 – 30)
INPUT 3 (RGB 3) COLOR (
30 – 30)
INPUT 3 (RGB 3) TINT (
30 – 30)
INPUT 3 (RGB 3) SHARP (
30 – 30)
INPUT 3 (RGB 3) CLR TEMP (
3 – 3)
INPUT 3 (RGB 3) DISPLAY
INPUT 3 (RGB 3) ADJUSTMENT RESET
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
OK OR ERR
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
G
G
G
G
G
G
G
G
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
R
A
A
A
B
B
B
C
C
C
A
A
A
A
A
B
B
B
B
B
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
B
B
B
B
B
B
B
B
B
B
C
C
C
C
C
C
C
C
C
C
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
S
M
M
M
M
M
M
M
M
P
B
R
B
C
T
S
C
R
R
P
B
R
B
C
T
S
C
R
R
P
B
R
B
C
T
C
C
R
R
R
R
R
R
R
R
R
R
R
V
V
V
V
V
V
V
V
V
V
R
R
R
R
V
V
V
V
I
R
D
E
O
I
H
T
E
E
I
R
D
E
O
I
H
T
E
E
I
R
D
E
O
I
H
T
E
E
_
_
_
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BUTTONS & REMOTE CONTROL KEY
PICTURE
COMMAND PARAMETER
RETURN
Click on the first or last page to see other XG-P20XE (serv.man21) service manuals if exist.